Open Vacancies at iOCO

Skills and Experience

What you’ll do:

• Develop utilizing various technologies e.g., C#, Angular, SQL, etc.
• Deliver functional and defect-free components within the time frame agreed upon and comply with the technical architecture and standards.
• Analyse Software requirements and plan development accordingly.
• Communicate effectively about project plans, issues, and timelines.
• Participate in improving the overall functionality of the various products.
• Participate in the planning and execution of the project(s).
• Research, development, and apply new technologies.
• Building of custom web services as well as their consumption.
• Maintenance of existing systems.
• Integration of designs to create a highly functional and user-friendly experience, as designed by the user experience designers.
• Peer Code Review.

Your Expertise:

• 5+ years of Software Development experience using:
• Angular v14 +
• C#, .Net Core, MVC WebAPI.
• LINQ, Entity Framework (or other ORM).
• CSS, HTML, JavaScript.
• SQL Server or Relational Database experience.
• Git-based Source Control.
• Agile Software development (Scrum) and Test-Driven Development (TDD) experience.
• Unit Testing.

Qualifications Required:

• Relevant IT Qualification
• BIS Degree (or similar) 

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Skills and Experience

What you will do :

• Hands-on Experience: Minimum of 5 years with hands-on experience in a multi-tiered and multi-client environment.
• SQL Server Expertise: Extensive experience working with SQL Server databases, including in-depth knowledge of SQL Server 2016, 2019 + and proficiency in database design, optimization, and performance tuning.
• Advanced SQL Server Services: Design and implementation expertise in advanced SQL Server services and features, such as AlwaysOn, database mirroring, replication, SSIS, SSRS, and clustering.
• Cloud-Native Database Services: Experience with cloud-native database services such as Amazon RDS and/or Azure SQL Database.
• Cloud Migrations: Hands-on experience in cloud migrations, including On-prem to Cloud and Cloud to on-prem migrations.
• Data Modeling: Proficiency in data modeling, normalization, denormalization, and best practices for database schema design.
• Performance Optimization: Strong background in optimizing SQL Server performance, including query optimization, index tuning, and server configuration.
• Communication Skills: Effective communication skills are essential, with the ability to work closely with clients to understand their business needs, provide recommendations, and communicate technical solutions to both technical and non-technical stakeholders.

Other

Your Expertise:

• Minimum of 5 years of experience as a Database Administrator (DBA).
• Proven experience with SQL Server databases and cloud-native database services.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Relevant certifications

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Skills and Experience

What you’ll do:

Leading the Development Process

• Work with and direct the team’s software engineers in setting the standards for coding, testing, and software quality.
• Collaborate closely with the team’s BAs on the efficient transition of BDDs and Swaggers to the engineers as part of the overall workflow.
• Oversee and manage the scope, timeline, and goals for the delivery of working software.
• Oversee and assist in the production of comprehensive documentation.
• Oversee and provide support to production cutovers and migrations as required.
• Lead the analysis and resolution of technical and application problems.

Supporting the Scrum Master

• Participate in and support backlog grooming, sprint planning, daily stand-ups, reviews, retrospectives, release planning, demos, and Scrum-related meetings
• Provide clear reporting on the status of the scope, timeline, and progress for the delivery of working software.
• Assist in setting up a robust out-of-hours support process.
• Assist in the prioritization of bugs and defects.

Providing Guidance and Mentoring

• Participate in peer reviews of solution designs and related code.
• Provide technical leadership to the teams’ software engineers through coaching and mentorship.
• Identify and encourage areas for growth, education, and development within the team.

General Responsibilities

• Analysis and Design.
• Technical design review and approval.
• BitBucket Admin.
• Confluence Updates.
• Review estimates and weighting.
• Code reviews and merges.
• SOW review.
• UAT Handover review.
• Support Handover review.
• Test cases review.
• Automation test review.
• Support Test Lead.
• Review deployment artifacts.
• Identify the deployment team.
• Support production deployments.
• Keep master updated.
• Highlight risks/ issues/ dependencies.
• Team training/ skilling-up sessions.
• Encourage DevOps culture, tools, and processes.
• Monitor Emails/ Slack/ Telegram and respond timeously.
• Development (MS).

Your expertise:

• Self-starting Leader capable of working under pressure.
• Curious and engaged in Continuous Learning and Professional Development
• Developer with at least 6 years experience with 2 years Technical Leadership experience.
• C#.NET/ VB.Net
• Angular 6, 7, 8.
• MVC, ASP.NET, WebAPI.
• LINQ, WCF, WPF, XML, XAML, Ajax, JQuery.
• CSS, HTML, JavaScript.
• SQL Server or Relational Database experience.
• Cloud knowledge (Azure and AWS) experience/knowledge an advantage

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Skills and Experience

Principal Accountabilities

• Responsible for managing service support for all services allocated as per SME bucket. Drive towards effective Incident Management
• Awareness around all possible changes that will be released into the PRODUCTION environment for allocated services in SME bucket
• Collaboration with other SME’s on changes in other areas that may have an impact on allocated processes
• Owns the LIVE environment for allocated services in SME bucket. Manage a close relationship with the key stake holders of all allocated services in SME bucket (i.e. BA’s, superusers).
• Responsible for maintaining and updating all knowledge articles in SME bucket
• Responsible for identifying problem areas and following through on all problems logged in SME bucket
• Responsible for escalation of any concerns in relevant SME bucket
• The SME bucket comprises of, but is not restricted to the following applications: GWP, FinSwitch, StockBroker, Morning Star DB
• The SME bucket comprises of, but is not restricted to the following business processes: Money in; Money Around; Trading Terms; Taxation; Correspondence

Key Performance Measures

• Any investigations related to SME bucket
• Weekly review of all incidents in relevant SME bucket
• Evaluate the quality of all knowledge articles in SME bucket
• Create new knowledge articles / QA existing ones from previous week
• Ensure that everyone in the team is aware of new knowledge articles
• Identify any training needs (support agents & users)
• Create user manuals and assist with training materials as needed.
• Conduct training on new areas/areas of concern in relevant SME bucket as per pre-defined shifts
• Attend daily stand-up meeting with peers (update on daily issues)
• Escalate any hot spots in weekly team meeting
• Collaborate with Business analysts and other stakeholders to gather and document business requirements for digital solutions
• Work closely with software development teams to translate business requirements/issues into functional specifications/solutions
• Partner with UX/UI designers to optimize the user experience of financial services software
• Drive any problem investigations in SME bucket
• Collaborate with QA teams to ensure that developed solutions meet high-quality standards
• Conduct user acceptance testing (UAT) and facilitate feedback sessions.
• Act as a liaison between business stakeholders and development teams, ensuring effective communication and understanding of requirements
• Responsible for mapping (and updating) all business processes in relevant SME bucket
• Attendance of bi-weekly meeting with business analysts (incidents review, hot spots, training)
• Key role in constructing and executing test cases in any project(s) related to SME bucket
• Act as the communication medium between client and all 3rd party suppliers of systems in relevant SME bucket
• Provide insights on industry best practices and emerging trends to enhance digital interfaces
• Utilize data analysis techniques and reporting to derive actionable insights and support data-driven decision-making
• Maintain comprehensive documentation of business requirements, system specifications, and test cases

Your expertise:

• Level: Senior (7+ years experience)
• Prior working experience in a Service oriented environment
• Proven experience as a Business Analyst in the financial services industry
• Strong understanding of digital technologies and trends
• Familiarity with agile methodologies

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Key Responsibilities:

• Drive Sales Strategies: Develop and implement innovative sales strategies to attract new clients and grow existing accounts.
• Lead Generation: Identify and qualify potential leads through proactive prospecting, networking, and referrals.
• Client Engagement: Conduct engaging sales presentations and product demonstrations to showcase our cutting-edge offerings.
• Deal Closure: Negotiate contracts and close deals, consistently meeting or exceeding sales targets and quotas.
• CRM Management: Maintain accurate records of sales activities, pipeline, and forecasts in our CRM system allowing for timely reporting.
• Cross-Functional Collaboration: Work closely with business, marketing and customer success teams to ensure a seamless customer experience
• Market Insight: Stay ahead of industry trends, conduct competitor analysis, and maintain comprehensive product knowledge.
• Brand Building: Participate in company events, conferences, and other marketing initiatives to generate leads and enhance brand awareness.

Skills and Experience

Qualifications and Skills:

• Educational Background: Bachelor's degree in Business, Marketing, or a related field.
• Experience: 5-8 years in a sales executive or account management role with a proven track record of exceeding sales targets.
• Communication: Exceptional verbal and written communication skills, with the ability to deliver compelling presentations.
• Relationship Building: Strong ability to build and maintain relationships with clients at all levels.
• Technical Proficiency: Proficient in using CRM software and other sales tools.
• Problem-Solving: Excellent problem-solving and negotiation skills.
• Adaptability: Able to adapt to changing market conditions and customer needs.
• Mobility: Willingness to travel as needed to meet with clients and attend events.

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Skills and Experience

Your expertise:

• Years of experience/ Level: Senior/ 7+ years
• Proven experience in quality assurance methodologies and practices.
• Strong understanding of software testing concepts and techniques.
• Proficiency in test automation frameworks and tools such as Selenium, Appium, or similar.
• Experience using API Tools: Rest Assured, Postman, SOAP UI, etc. 
• Experience in designing and executing test plans and test cases.
• Ability to lead and coordinate testing efforts within agile environments.
• Excellent communication and interpersonal skills.
• Familiarity with Workday or similar HRIS platforms is a plus.

Qualifications:

• Matric
• Relevant IT/ Testing Qualification
• ISTQB

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Skills and Experience

What you’ll do:

• Compiling functional design specifications.
• Compiling monthly reconciliation reporting.
• Providing technical assistance to Business Development.
• EMS, AMR system commissioning and integration.
• Factory Acceptance Testing of Metering system.
• Supporting field technicians.
• Attending to client’s queries and supports.
• Configuring hardware (servers, switches, gateways, power meters).
• Attending to any other reasonable tasks given.

Your expertise:

• Function-related experience:  3 - 5 years’ experience in EMS and/or AMR.
• Basic knowledge of Microsoft Excel, Word, and PowerPoint.
• Basic understanding of Microsoft SQL Server.
• Basic understanding of a 3-phase electrical system.
• Strong technical document writing skills.
• Ability to effectively communicate with team members.
• Ability to manage and interact with subcontractors and suppliers.

Qualifications:

• Matric Certificate
• National Diploma in Electrical Engineering
• Qualifications preferred: 
• Registered with ECSA as a Professional/Candidate Technician/Technologist.
• BTech in Electrical Engineering.
• Power Quality Analysis background

Skills and Experience

What you’ll do:

• Compiling functional design specifications.
• Compiling monthly reconciliation reporting.
• Providing technical assistance to Business Development.
• EMS, AMR system commissioning and integration.
• Factory Acceptance Testing of Metering system.
• Supporting field technicians.
• Attending to client’s queries and supports.
• Configuring hardware (servers, switches, gateways, power meters).
• Attending to any other reasonable tasks given.

Your expertise:

• Function-related experience:  3 - 5 years’ experience in EMS and/or AMR.
• Basic knowledge of Microsoft Excel, Word, and PowerPoint.
• Basic understanding of Microsoft SQL Server.
• Basic understanding of a 3-phase electrical system.
• Strong technical document writing skills.
• Ability to effectively communicate with team members.
• Ability to manage and interact with subcontractors and suppliers.

Qualifications:

• Matric Certificate
• National Diploma in Electrical Engineering

Qualifications preferred: 

• Registered with ECSA as a Professional/Candidate Technician/Technologist.
• BTech in Electrical Engineering.
• Power Quality Analysis background

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Skills and Experience

What you’ll do:

• Implementing and managing change
• Developing, implementing, and reviewing core responsibilities and tasks
• Improving performance by raising efficiency and improving available tools to enable this.
• Analysing performance statistics and making decisions based on these statistics
• Liaising with supervisors, team-leaders, agents and third parties to gather information and resolve issues.
• Validating; correcting system-records
• Recording statistics and performance levels and preparing reports
• Coaching, motivating, and retaining staff.
• Planning and developing staff recruitment and liaising with HR.

Your expertise:

• 3-5 years proven management experience in an IT Service Desk environment, with a specific focus on application support.
• Proficiency in MS Office applications
• Ability to work well with people.
• Applying conflict-management skills.
• Prioritizing the work of others.

Qualifications:

• Grade 12
• ITIL VS 4

Qualifications preferred:

• ITIL Certified
• Diploma / Degree – Software Development 

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Skills and Experience

What you’ll do:

• Design, develop, and customize Microsoft Dynamics 365 Business Central solutions based on business requirements.
• Collaborate closely with functional consultants and stakeholders to understand and translate business needs into technical specifications.
• Customize and extend standard Business Central functionalities using AL language, extensions, and APIs.
• Integrate Business Central with other systems and applications as required.
• Perform system testing and debugging to ensure robustness and reliability of the solutions developed.
• Provide technical support and troubleshooting for Business Central applications and integrations.
• Maintain documentation of customizations, configurations, and development activities.

Your expertise:

• Proven experience 3-5 years developing solutions in Microsoft Dynamics 365 Business Central (NAV) environment.
• Strong proficiency in AL programming language and development tools within Business Central.
• Experience with extensions, APIs, and integration techniques (SOAP, REST, OData).
• Solid understanding of ERP business processes and best practices.
• Ability to work independently and in a team-oriented, collaborative environment.
• Excellent problem-solving skills and attention to detail.
• Effective communication skills, both verbal and written.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent experience.

Preferred qualifications:

• Microsoft certifications related to Dynamics 365 Business Central development.
• Experience with Azure DevOps or similar version control systems.
• Knowledge of other Microsoft technologies such as Power Platform (Power BI, Power Apps).