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We believe in hiring talented, hardworking and ambitious people from all over the world. In return, we ensure a supportive working environment, access to leading edge technologies and a commitment to social awareness and equity. Working in this unique and highly competitive industry means that we have to take risks and be innovative. The way we do this is...
Read more about this company
Who we’re looking for
- We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
- Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
- We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
- As a Mobile Engineer you’ll play a pivotal role in creating mobile experiences that meet user needs, align with business goals and provide exceptional user experiences that help us stay ahead of the game.
What you’ll be doing
As part of your role, your responsibilities will include:
- Develop cutting-edge software using the latest development tools and frameworks.
- Analyze specifications and complete technical documentation.
- Unit-test all software artifacts.
- Maintain and update current systems and develop new systems using the latest technologies.
- Collaborate with Product Owners and QA Engineers in developing, testing, and deploying systems components.
- Research and develop new technologies.
- Provide second/third line support to IT for software deployed into the company ecosystem.
- Analyze and resolve complex and high-impact production issues where required.
- Monitor systems performance and ensure all SLAs are met.
- Assist with technical documentation.
- Develop reusable Terraform templates for infrastructure as code to improve deployment speed and consistency.
- Ensure timely delivery of software solutions that meet quality standards.
- Develop backend services and APIs.
- This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
- The necessary skills that we require for this role include:
- 3+ years hands-on React Native experience which includes: working with Restful APIs and databases such as SQLite, NoSql.
- Knowledge of mobile app development processes and lifecycles.
- Familiarity with Native Build Tools, like XCode, Gradle, and Android Studio.
- Knowledge of OO development methodologies and applying patterns i.e. MVC pattern, pub-sub patterns.
- Knowledge of JavaScript
- Experience in building mobile applications for both iOS and Android platforms.
- Proven Experience in working with agile teams and successfully delivering agile-based software projects.
- Willingness to work in a 24/7 environment.
- Proven experience with GIT source control.
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- Computer Science-related degree, diploma, or similar qualification.
- Knowledge of cloud services such as Azure Functions, Azure API Management, Azure Service Bus, Azure Key Vault, Azure Cosmos DB, and Azure Application Insights.
- Working experience with Terraform and Pipelines.
- Experience with Real-time evaluations (SignalR/XSockets).
- Docker, Kubernetes.
go to method of application »
Who we’re looking for
- We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
- Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
- We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
- As a Graduate Customer Service Host (Fixed Term Contract) you’ll be supporting the delivery of high-quality service within the English Support team, covering customer retention and all interventions will be directed at improving customer loyalty, brand integrity, responsible gambling, retention, and relationship building. This will help us excel at exceeding revenue and targets in line with the organisation’s policies, procedures and regulations to stay ahead of the game.
What you’ll be doing
As part of your role, your responsibilities will include:
- Providing world-class customer service by responding to customer queries by telephone, email, and online chats
- Processing and resolving of incoming and outgoing contacts in a multimedia environment
- Processing pertinent information into relevant databases
- Completion of tasks assigned during shift
- Customer relationship building and management as well as cross selling of products and services
- Problem solving tasks during shift
- Handling and taking full responsibility for customer related queries
- Excellent time management and adherence to schedule
- Performing extra tasks given by managers / shift supervisors as required
- This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
- Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
- Exceptional attention to detail, ensuring high standards of quality in all outputs
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
- Demonstrates consistent behaviour aligned to our Organisational Culture
- Fluent in English; able to communicate effectively (read, write, and speak fluently)
- Be available for 24/7 shift rotations
- Be in a possession of a degree - BCom / BSC
- Resilience
- Quality Focus
- Ownership & Accountability
- Organizing & Planning
- Critical Thinking
- Stress Tolerance
- Desirable skills you’ve got up your sleeve
- It would be great if you also have some of the following skills:
- In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
- Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
- Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
- Experience in developing and executing customer retention strategies
go to method of application »
Who we’re looking for
- We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
- Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
- We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
- As an Italian Customer Service Host you’ll be supporting the delivery of high-quality service within the Customer Support – Italian team, covering customer retention and all interventions will be directed at improving customer loyalty, brand integrity, responsible gambling, retention, and relationship building. This will help us excel at exceeding revenue and targets in line with the organisation’s policies, procedures and regulations to stay ahead of the game.
What you’ll be doing
As part of your role, your responsibilities will include:
- Providing world-class customer service by responding to customer queries by telephone, email, and online chats in in first language Italian and/ or second language being English where applicable
- Assist on tasks within other regions by using company translation tools provided, this is only if all tasks on the product that you are scheduled to work on have been completed.
- Processing and resolving of incoming and outgoing contacts in a multimedia environment
- Processing pertinent information into relevant databases
- Completion of tasks assigned during shift
- Customer relationship building and management as well as cross selling of products and services
- Problem solving tasks during shift
- Handling and taking full responsibility for customer related queries
- Excellent time management and adherence to schedule
- Performing extra tasks given by managers / shift supervisors as required
- This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
- The necessary skills that we require for this role include:
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
- Exceptional attention to detail, ensuring high standards of quality in all outputs
- Italian first language – strong written and verbal communication skills
- Fluent in English; able to communicate effectively (read, write and speak fluently)
- Valid work/residence permit to be able to work in Cape Town, South Africa
- Be available for 24/7 shift rotations
- Completed high school qualification
- 2 years’ work experience post qualification
- Resilience
- Quality Focus
- Ownership & Accountability
- Organizing & Planning
- Critical Thinking
- Stress Tolerance
- Desirable skills you’ve got up your sleeve
- It would be great if you also have some of the following skills:
- In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
- Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
- Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
- Experience in developing and executing customer retention strategies
- Be in a possession of a degree or a diploma advantageous
go to method of application »
Who we’re looking for
- We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
- Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
- We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
- As a Control Accounts Specialist you’ll be ensuring that gaming purchases are reconciled and matched in the accounting records and in so doing works closely with Business Intelligence to ensure that all data is received in the manner when required. You must be highly numerate, well organized and a sound communicator with the ability to work to deadlines. Attention to detail and accuracy is non-negotiable.
- This will help us excel at having accurate and useful financial information to stay ahead of the game.
What you’ll be doing
As part of your role, your responsibilities will include:
- Entities
- Betway, Betway Spain, Fronton_Mexico, Cadway, BGL BA City Branch and GMGaming.
- Bayton, Baytree, Cadree, Smart Business Solutions, Digamma Spin Galaxy.
- Jumpman, Six Gaming, DGC.
- Data Integration
- Obtain all documentation regarding new processors.
- Liaise with BI (Business Intelligence team) and the software development team to ensure that the finance systems are able to cater for new products and finance is able to adequately report to the business.
- Liaise with relevant members of the finance team to explain any new processes and reporting required.
- Proactively resolve any queries with banking, BI, and finance team.
- Purchase Control
- Manage gaming deposit in Dynamics Navision (NAV) import table (from BI) and merchant deposit imports (from DigiProcessing):
- Ensure both imported successfully daily.
- Resolve items that prevent successful uploads into NAV.
- Match FX purchases across all PCS vendors. (Daily)
- Write off and match all PCS FX after approval (daily).
- Investigate reconciling items:
- Timeouts (Merchant deposits not credit to players gaming account) not processed – follow up with banking department to action.
- Outstanding merchant deposits – BI to action.
- Merchant deposit queries to be investigated by banking.
- Unsettled funds, voids, admin events and test transactions (Income Statement).
- Post manual adjustments / corrections after verification
- Reversals of duplications;
- Reallocate incorrectly posted purchases;
- Reallocate timeouts recorded as purchases in Caiman;
- Reallocate test transactions; and
- Resolve 560001 post account queries.
- Prepare monthly purchase disclosure report (PUMA vs NAV).
- Extract Puma purchases and code processors to purchases.
- Reconcile Puma and NAV purchases and investigate differences (escalate to BI and follow through to resolution).
- Prepare PCS open item report monthly and match and resolve open items.
- Prepare month end balance sheet reconciliations – to be uploaded to Floqast.
- Adding all supporting communication relating to reconciling items to Floqast.
- Fraud
- Fraud Control Account Reconciliation.
- Compile the Fraud Cost Report and liaise with Risk Team regarding variances and fluctuation in balances.
- Purchase Post Account:
- Purchase Post Account Reconciliation.
- Provide the Recon Specialist in the ledger team, with updates on variances.
- Flux Analysis:
- Flux Analysis in Floqast – Monthly analytical reviews and commentary on Income Statement and Balance Sheet accounts.
- Audit process:
- Preparation of relevant information for internal and external (including eCogra) audit files.
- Provide assistance with audit queries.
- Team Work:
- Effectively work as a team with relevant treasury accountants and reconciliation specialists.
- Effectively communicate to finance managers, financial accountants, and team members to ensure key deliverables are met on time and potential problems escalated.
- Openly communicate with managers and team members effectively to ensure that all key deliverables are met timeously and accurately.
- Communicates clearly and effectively at all levels, both internally and externally.
- Effectively feeds information to required members of the team to ensure all important updates are shared appropriately.
- Manages others expectations appropriately and proactively communicates any potential problems.
- Bi-annual setting of objectives.
- Ad hoc:
- Assist in the drafting of process notes detailing how and why monthly tasks are performed to ensure business continuity.
- Other ad hoc duties as may be required from time to time.
- Areas of responsibility:
- All gaming purchase, refunds and reporting for all brands and licenced brands.
go to method of application »
Purpose of the Role:
- An engineering lead oversees a team of technical leads who work on accelerating technical proficiencies and delivery within their portfolio projects. In this role, prepare to get your hands dirty by working closely with software development and architecture teams to provide the best technical solutions using the full complement of multi-skilled technical leads within your team. Yes, you will actually code and build solutions! Your primary duties and focus are on the equipment, technology, and infrastructure that support the portfolio’s complex technical landscape. The candidate will be reporting to the Head of Portfolio.
Duties will include, but not limited to:
- Lead a team of technical leads across a broad technical domain (includes but not limited to software development, business intelligence, QA) setting the standards for leading innovation through hand on actions.
- Provide technical leadership to architects and design large projects and new products, focusing on long-term technology strategies.
- Work in close collaboration with Head of Portfolio, Product Delivery Managers and Product Managers in providing the best technical solutions that will achieve target state and equally deliver an enriched customer experience.
- Create a collaborative and inclusive engineering team culture where members continuously improve their skills, while ensuring they feel connected to our product, customers, and overall company results
- Communicate expectations, feedback, and context to team members, partners, and stakeholders early and often.
- Mentor the professional development of each direct report through personal and performance management.
- Identify and track key metrics to improve team management, accountability, productivity, decision making, and achievement of business
- Actively participating to software development team’s delivery through assisting in building platforms, prototypes, practical new technology adoption
- Implementing features, technology, and process that move us towards industry best practices, improving on scalability, efficiency, reliability, and security
- Assist with incident resolution, review, and management thereof
- Hosting regular learning incident review “whiteboard” sessions with DigiTech
Essential Criteria:
- At least 5 years’ hands-on software development experience.
- At least 5 years’ hands-on experience in a configurable web based platform
- At least 2 years’ experience in building on Cloud Platforms
- Senior developer or Lead in a technology environment for at least 1 year.
- Demonstrates consistent behavior aligned to the Organizational Culture.
Desirable Criteria:
- Vision setting experience
- Strong technical leadership experience
- Expert knowledge of plug-in / extendable frameworks and modularization
- Experience working and integrating content management systems (preferably headless CMS)
- Working with enterprise scale systems
- Computer Science related degree, diploma, or similar qualification.
- Working knowledge of
- Cloud architecture
- Service bus
- Relational; NoSQL; cache datastores
- Actor patterns
- Concurrency patterns
- Productivity tooling
- 3rd Party integrations
- High availability patterns/Redundancy patterns
- Extensive knowledge of system design
- Strong inclination to Computer Science theory, patterns, and best practices
Person Specifications:
- Ownership & Accountability
- Efficiency and Effectiveness
- Adaptability
- Organisation & Planning
- Communication
- Decision Making
- Building Relationships
- Influence
go to method of application »
Who we’re looking for
- We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
- Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
- We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
- As a SOX Compliance Specialist, you’ll be supporting the delivery of[accurate and useful financial information within the Finance department, and oversee compliance with the internal control’s requirements through regular quality assessment, trainings and continues engagements with the finance team and key stakeholders. This will help us excel at [defence within SGHC’s overall governance structure and assist senior management and shareholders of the organisation with their decision-making processes in driving the business and to stay ahead of the game.
What you’ll be doing
As part of your role, your responsibilities will include:
- Perform robust scoping and risk assessment efforts for management’s SOX annual planning. This also includes creating a report summarising key outcomes and scoping out internal controls over financial reporting.
- Perform walkthroughs of Key Processes and maintain up to date documentation.
- Lead and manage updates/development of current risk and control matrixes. This includes updating process-flow documentation to support management’s SOX assessment.
- Identification of new material transactions, developing risks and control matrixes and implementing new controls in a timely manner.
- Monitor progress against Sox and Internal Audit timelines, execution of plans including report statuses within regular meetings with key stakeholders.
- Invest in the training and development of the finance team and other departments involved in internal controls through roll-out of the internal training and regular discussions.
- Work closely with External and Internal auditors over changes to the risk assessment and controls, designing a timeline for Walkthroughs and Controls testing.
- Ensuring quality and consistency of controls execution through monitoring tools and regular check-ins with the control owners.
- Develop clear and realistic plans to tackle any identified areas of material weakness or significant deficiency.
- This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
- Exceptional attention to detail, ensuring high standards of quality in all outputs
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
- Qualified accountant with a minimum of 5 years of experience in Internal controls (US SOX).
- IFRS knowledge and experience
- Proven experience to lead and take ownership of projects from conception to completion with minimal supervision and effective reporting of results
- Ability and flexibility to work well under tight deadlines, prioritise and multi-task
- Ability to adjust priorities and manage time appropriately and wisely in a fast-paced environment and under pressure
- Strong interpersonal skills with the ability to build relationships across departments.
- Collaborative team player with the ability to foster good working relationships with external advisors and auditors
- Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
- Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
- Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
- Experience in developing and executing customer retention strategies
- Experience in the online gaming industry
- Intermediate to advanced Microsoft Excel skills
- Experience in Navision
- Knowledge of IFRS
go to method of application »
Who we’re looking for
- We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
- Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
- We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
- As a Customer Service Host (Fixed Term Contract) you’ll be supporting the delivery of high-quality service within the English Support team, covering customer retention and all interventions will be directed at improving customer loyalty, brand integrity, responsible gambling, retention, and relationship building. This will help us excel at exceeding revenue and targets in line with the organisation’s policies, procedures and regulations to stay ahead of the game.
What you’ll be doing
As part of your role, your responsibilities will include:
- Providing world-class customer service by responding to customer queries by telephone, email, and online chats
- Processing and resolving of incoming and outgoing contacts in a multimedia environment
- Processing pertinent information into relevant databases
- Completion of tasks assigned during shift
- Customer relationship building and management as well as cross selling of products and services
- Problem solving tasks during shift
- Handling and taking full responsibility for customer related queries
- Excellent time management and adherence to schedule
- Performing extra tasks given by managers / shift supervisors as required
- This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
- Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
- Exceptional attention to detail, ensuring high standards of quality in all outputs
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
- Relevant Degree or 2-year National Diploma
- 2+ years’ work experience in a Customer Service / Contact Centre role
- Be available for 24/7 shift rotations
- Fluent in English; able to communicate effectively (read, write, and speak fluently)
- Demonstrable relevant experience within a Customer Service environment
- Demonstrates consistent behavior aligned to our Organisational Culture
- Resilience
- Quality Focus
- Ownership & Accountability
- Organizing & Planning
- Critical Thinking
- Stress Tolerance
go to method of application »
Who we’re looking for
- We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
- Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
- We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
- As a Web Developer, you’ll support the delivery of market leading platforms and software to support out of the box configuration of our brands and markets.
- This will help us excel at creating an exceptional customer experience to stay ahead of the game.
What you’ll be doing
As part of your role, your responsibilities will include:
- Designing, maintaining and implementing website coding architecture and new features as required
- Coding for the creation of new websites and maintenance of existing sites
- Collaborate with Product Owners and Testers in developing, testing and deploying system components
- Research and develop new technologies
- Provide second/third line support to IT for software deployed into company eco system
- Analyse and resolve complex and high impact production issues.
- Monitor systems performance and ensure all SLA’s are met.
- Proposing website solutions as required
- Part take in code reviews
- Follow intellectual property guidelines for the various brands
- This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
- Essential skills you’ll bring to the table
- The necessary skills that we require for this role include:
- Demonstrates consistent behaviour aligned to the Organizational Culture.
- A minimum of 3 years web development experience
- Relevant degree/ diploma
- Experience in working with Agile Teams and successfully delivering Agile based software projects.
Tech Stack:
- Angular
- HTML5 / CSS3 / Saas
- Git / Source Control
- JavaScript / JQuery
- Responsive Web Design
- Relational databases / NoSQL Databases
- Visual Studio / VS Code
- Desirable skills you’ve got up your sleeve
- It would be great if you also have some of the following skills:
- Understanding of the following:
- Docker / Kubernetes
- Kafka / RabbitMQ
- OAuth and OpenID
- Web components
- Azure Concepts & practices
- C# .NET Core (Advantageous)
go to method of application »
Who we’re looking for
- We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
- Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
- We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
- As a Group Reporting Specialist you’ll be supporting the delivery of providing accurate and useful financial information, covering senior management and shareholders of the organisation. This will help us excel at providing accurate financial information to stay ahead of the game.
What you’ll be doing
As part of your role, your responsibilities will include:
- Develop and maintain standard and ad hoc reports, templates, dashboards, scorecards, and metrics that drive change in the business which are tailored in level of detail for the appropriate stakeholders.
- Collaborate with various stakeholders in order to understand their reporting requirements.
- Ensure data accuracy and integrity in all reports.
- Create and manage data visualizations to present complex information clearly.
- Provide training and support to team members on reporting tools and processes.
- Stay up-to-date with the latest trends and technologies in data reporting.
- Document reporting processes and methodologies.
- Optimize existing reports for better performance and usability.
- Participate in cross-functional projects to support data-driven decision making.
- Prepare and analyze financial reports, including balance sheets, income statements, and cash flow statements.
- Develop and maintain financial reporting systems and processes.
- Monitor financial reporting requirements and ensure compliance with accounting standards and regulations.
- Prepare presentation materials for investors, stakeholders, and management.
- Collaborate with external auditors and other third parties during the audit process.
- Identify risks and opportunities related to financial reporting and recommend improvements.
- Assist in the development and maintenance of cash flow forecasts.
- Support budgeting and forecasting processes.
- Preparation of all Group accounting policies and ensure that all new accounting policies have been accounted for and are in compliance with IFRS.
- Assisting with the preparation of the Group financial statements, including preparation and review of note disclosures for the Annual Report and interim and year-end results announcements.
- Assisting in ensuring that Group Financial Reporting processes operate effectively and that defined timescales are adhered to.
- Act as a key Group Reporting contact and reviewer of submissions to the Group Reporting Team by the various operational segments and advising on technical accounting matters.
- Act as a key Group Reporting resource on Finance projects as required, applying knowledge of IFRS, the Group policies and procedures as well as interpersonal and project management skills to ensure project deliverables are of a high standard and that projects progress within the agreed timescales.
- Participate as an effective team member in working collaboratively with your line manager, peers, business units and relevant others to achieve business goals.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
- Exceptional attention to detail, ensuring high standards of quality in all outputs
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
- Chartered accountant with a minimum of 1-2 years of post-qualification experience
- Ability for strategic thinking, with robust creative problem solving and inquisitive skills
- Financial accounting reporting experience
- Knowledge of Microsoft Office, with a focus on Excel
- Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
- Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
- Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
- Experience in developing and executing customer retention strategies
- Hands-on experience with business and financial software preferred. MS Dynamics Nav/Business Central, FloQast, IBM Planning Analytics (TM1/Cognos) and Workiva are a plus
- Familiarity with SOX Compliance
These competencies are:
- Adaptability
- Ownership and accountability
- Initiating action
- Resilience
- Team orientation
- Integrity
- Innovation
go to method of application »
Why we need you
- We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
- Our primary focus is to exceed the customers’ expectations and to execute everything possible to provide them with the best experience. From there, what follows is professional, friendly, and knowledgeable service.
- What you’ll be doing
As part of your role, your responsibilities will include:
- Providing world-class customer service by responding to customer queries by telephone, email, and online chats in first language French and/ or second language being English where applicable
- Assist on tasks within other regions by using company translation tools provided, this is only if all tasks on the product that you are scheduled to work on have been completed.
- Processing and resolving of incoming and outgoing contacts in a multimedia environment
- Processing pertinent information into relevant databases
- Completion of tasks assigned during shift
- Customer relationship building and management as well as cross selling of products and services
- Problem solving tasks during shift
- Handling and taking full responsibility for customer related queries
- Excellent time management and adherence to schedule
- Performing extra tasks given by managers / shift supervisors as required
- This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- French first language – strong written and verbal communication skills (French Canadian)
- Fluent in English; able to communicate effectively (read, write and speak fluently)
- Valid work/residence permit for Cape Town, South Africa
- Be available for 24/7 shift rotations
- Completed high school qualification
- 2 years’ work experience post qualification
- Desirable skills you’ve got up your sleeve
- It would be great if you also have some of the following skills:
- Be in a possession of a degree
Method of Application
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