Latest Vacancies at SydSen Recruit

Requirements:

• Matric Certificate     
• Drivers license    
• Experience working in a franchise dealership as a Service Advisor 
• Ability to work under pressure
• Strong administration skills, systematic and client centric
• Outgoing and not scared of a challenge
• Master service advisor qualification will be an advantage but not a requirement

Responsibilities: 

• Meet and greet customers   
• Liaising with customers at all times with regards to their vehicle (WIP)
• Ensure accurate warranty and motor plan details on system
• Update necessary vehicle details
• Prepare quotations    
• Ensure accurate invoice payments
• Full vehicle handover process   
• Customer follow ups      
• Maintain a high CSI

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The ideal candidate must:

• Have a minimum of 1 years’ working experience in I.T. field
• Be good at problem solving, diagnosing and troubleshooting skills
• Be able to work Standby (be on call) over alternating weekends
• Be hands on, with the ability to multi task and handle pressure
• Be a well-groomed, punctual and approachable individual with excellent people-skills
• Excellent communication skills in Afrikaans and English
• Be able to work alone or with minimal supervision
• Have good time managements skills
• Valid Driver's License 
• Have good communication and customer-service skills

Minimum Requirements:

• Familiar with Office 365 environment management
• Microsoft Windows
• Microsoft Office
• Network protocols TCP/IP
• Cloud Environments
• Ubiquiti UISP and related hardware
• Mikrotik
• Yealink and Yeastar

Responsibilities:

• Installation of new Desktops, Notebooks, Printers, Operating Systems and Hardware
• Maintenance, troubleshooting and upgrading of computer hardware, software, networks, and peripheral equipment
• Office 365 Business - Setup and maintain user accounts, Provision new licenses, SharePoint knowledge essential 
• Setup of FTTB, FTTH, LTE and general home and business internet
• VOIP services - setup and maintain cloud based and on premises VOIP systems
• Maintain and support hosted MS Servers (VPS)

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Minimum Requirements:

• Matric, plus qualification in business or engineering or related field will be advantageous
• Minimum 5 -8 year’s proven experience in similar role in Commercial Industry
• Code 8 licence
• Strong Reporting and Presentation skills
• In-depth knowledge of aftersales operations, service and warranty processes and parts management
• Must come from a Commercial Vehicle Background

Duties and Responsibilities:

• Manage the tactical, Warranty and Parts (PDC) Departments on a National scale while offering support to the Cross Border market
• Strategic Leadership: Develop and implement a comprehensive national after-sales strategy to optimize customer satisfaction, loyalty and profitability
• Service Network Optimization: Evaluate and enhance the service network, ensuring efficient coverage to meet customer needs while maximising operational effectiveness
• Quality Assurance: Implement and oversee quality control measures for service and parts, ensuring compliance with company standards and Industry regulations
• Customer Relations: Foster strong relationships with key clients, addressing their concerns promptly and working to exceed their expectations
• Revenue Growth: Collaborate with sales and marketing teams to identify opportunities for upselling services and parts, contributing to overall revenue growth
• Training and Development: Implement training programs to enhance the skills and knowledge of after sales teams, keeping them abreast of the latest industry technologies and trends
• Data Analysis: Utilize data and performance metrics to evaluate aftersales operations, identify areas for improvement, and drive data-driven decision-making
• Budget Management: Develop and manage budgets for the aftersales department, ensuring cost effectiveness and financial accountability
• Compliance: Ensure that all aftersales activities comply with relevant regulations, standards and safety protocols

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Responsibilities:

• Responsible for the efficiency and utilization of technicians
• Ensuring successful distribution of job cards through the workshop
• Working with colleagues and other departments to ensure a seamless service for customers
• Scheduling work to meet customer needs, taking into account workshop targets, the complexity of each job and the availability of parts
• Operate the workshop loading system, allocating jobs to the Technicians who are most suitable
• All related administration to be completed to an accurate standard.

Minimum Requirements:

• Matric
• Valid Drivers License
• BSI experience is essential (Not negotiable)

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Minimum Requirements:

• Must have a good understanding of the motor industry.
• Evolve knowledge an advantage
• 5 years+ experience.

Job Functions and Duties:

• Submit daily cashflow
• Daily Bank recon
• Managing debtors book – debtors clerk in place but manage the 60+ days accounts
• Managing creditors book – creditors clerk in place
• Manage daily cash outstanding reports
• Verifying and releasing daily payments.
• Manage warranties – Warranties processed by junior accountant – monitor any claim that goes over 30 days.
• Fleet claims – Reconcile monthly to ensure OEM payments are processed and cleared.
• Salary journal once a month
• Balance sheet reconciliations – an essential part of the job function to ensure balance sheet accounts have no item older than 30 days.
• Reconcile OEM creditor's account
• Monthly Sewells submission
• Monthly journals

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Requirements:     

• Motor Mechanic Trade Test Certificate
• Franchise dealership experience
• Valid Driver's License 
• Clear criminal record                                                 
• Stable work track record
• Ability to work well under pressure and be target driven

Duties and Responsibilities: 

• General service, repair and maintenance of vehicles
• Diagnostic / electrical work to carried out on all vehicles 
• Repairs and testing of vehicles booked into workshop
• Warranty repairs as per Manufacturers processes
• Managing and completing job cards
• Achieving workshop targets
• Problem solving
• Test drive vehicles    

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Minimum Requirements:

• Senior Certificate Grade 12
• 2 to 5 year’s sales experience in the motor dealership industry is essential
• Selling experience within a high volume brand would be highly advantageous.
• Valid Driver’s License
• Fully bilingual

Responsibilities:

• Maximise all prospect leads optimising new / repeat business opportunities – internal prospect sources & leads and pipe-line leads allocated via Focus Pro system
• Achieve Sales Targets – on units/gross profit objectives
• Efficient and professional Management of the Sales Processes on all sales systems, NRSM / Focus Pro / E-master
• Efficient management of Customer communications
• Database Management – Up to date and correct Customer details
• Product Knowledge and competitor product knowledge
• Effective presentation and display of vehicles – including professional hand-over and Customer after-sales follow-up
• Efficient Management of all Deal Files and related documentation
• Promote dealer Products and Services. Up-sell optional extras on vehicles, Parts & Accessories (Lifestyle and accessory products) and additional Dealer services
• Attend all relevant training courses
• Manage implementation of Dealership operating rules, regulations & Communications

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Requirements:

• Must have proficiency in intermediate Excel and Word.
• Must have worked on an accounting or EPR system.
• Must show initiative.
• Strong admin and filling skills.
• Numbers orientated and deadline driven.
• Good communication skills.
• Punctual & good time management skills.
• Non-smoker.

Duties (but not limited to):

• Reception duties.
• Filing & File Management
• General Office Management
• Quotations and Purchase Orders
• General Administration
• Management of Stationery & Consumables
• Management of the cleaning staff