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  • Posted: Jun 21, 2024
    Deadline: Not specified
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    Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
    Read more about this company

     

    Project Administrator - Fire

    Overall Purpose of the job:

    • The successful incumbent will be responsible for the various administrative processes involved in the Project Management Office.
    • The successful closure of all projects by ensuring administrative processes followed and once project closure reached all the required paperwork, financial processes for costs in the form of labour, material (stock and non-stock), subcontractor costs and consumables being booked and actioned for successful closure, invoicing and handover to service department for maintenance and support functions.

    Minimum qualifications and experience:

    • Matric
    • A minimum of 3 years project administration experience
    • At least 3 years administration and financial experience within a project environment
    • Good understanding on project management methodologies, financial acumen and understanding of Revenue
    • Computer literacy in Microsoft Outlook, Excel, Word and PowerPoint

    Main duties & Responsibilities:

    • Schedule regular weekly and monthly meetings and record decisions (e.g. assigned tasks and next steps)
    • Update Project schedule with new data from SAP for CS and PS
    • Order resources, like equipment, subcontractors and software – Purchase order process on request from Project Managers
    • Weekly Booking of technicians – on request from Project Managers
    • Booking of accommodation, leave, overtime, travel allowances and expense claims of all resources of the PMO
    • Prepare and provide documentation to internal teams and key stakeholders – as required
    • Track expenses and provide financial feedback to Project Managers and Head of PMO
    • Act as the point of contact for all participants of the PMO
    • Logging of IOD’s for all resources of the PMO
    • Handling of files from Sales – Receive file from sales
    • Checking of File received from Sales that all information is in the file before handing over file to Head of PMO.

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    Technical Co-Ordinator

    Duties & Responsibilities:

    • Book Technicians on Pulse.
    • Administration of stock and Vehicle inspections
    • Liaising daily with various departments to attain the necessary status on client’s requests.
    • Communication and feedback to clients on an ongoing basis regarding all requests and/or orders
    • Ensuring that correct stock/equipment on job and allocated
    • Provide daily, weekly, and monthly reports as required.
    • Request open order reports from specific customers.
    • Quote for new equipment based on Technicians Job card.
    • Oversee jobs from different divisions where needed.
    • Customer open order reports are kept current on Pulse.
    • Liaise with Regions to assist with OverActives. (Nationally)
    • Proactive identification of simplification/automation opportunities
    • Participate in various ad-hoc projects where necessary.
    • Create and maintain Pulse jobs.
    • Co-Ordinate Technicians from Pulse
    • Assist in day-to-day Admin duties.
    • Manage open orders report on Pulse.
    • Participate in various ad-hoc projects where necessary.
    • Analysing of overactive reports on LSNR and ExecuGuard.

    Minimum qualifications and experience:

    • Matric
    • A minimum of 2 years technical Experience in Alarm, CCTV, Electric Fence
    • Good understanding of OverActives and the causes
    • Computer literacy in Microsoft Outlook, Excel, Word, and PowerPoint
    • Analytical background

    Skills and Attributes:

    • Customer focus
    • Teamwork
    • Quick thinker
    • Problem solver
    • Positive attitude
    • Drive for results
    • Action orientated
    • Organising
    • Planning
    • Time Management
    • Excellent communication skills (verbal and written)

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    CIT Crew- George

    Job Description

    FCS

    Reporting to the Operations Man

    ager

    The above position is vacant at our George Branch. The overall purpose of this position is to collect and deliver clients’ money and provide proof of delivery and collection.

    Minimum Requirements:

    • Clear criminal record
    • PSIRA accredited with a minimum Grade C qualification
    • Cash in Transit (CIT) certificate
    • Firearm competency – with a minimum handgun (for business purposes) qualification
    • At least 2 years’ experience in security industry or similar role (Advantages at FSG)
    • Clear disciplinary record
    • Valid driver’s license is an advantage
    • Able to work under pressure
    • Physically fit 

    Job Specification:

    • Full responsibility for collecting and delivering clients’ money
    • Receiving, sorting and distributing consignments
    • Report all delays to the Operations Manager immediately
    • Incident prevention and reporting
    • Maintain radio contact with controllers
    • Take preventative action towards any suspicious activity

    Other Personality Attributes and core competencies:

    • Must be honest and reliable
    • Must have good verbal and language abilities
    • Must be assertive
    • Pay attention to detail
    • Customer service and relations
    • Quality assurance
    • Willing to work overtime
    • Willing to travel
    • Alertness
    • Energetic, injury free and in good health

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    Cleaning Area Manager - Cape Town

    Overall Purpose of the Job: 

    The incumbent will be responsible to provide a professional cleaning service within the selected geographic area. He/she will ensure client satisfaction, business retention and business profitability whilst upholding the company policies and procedures.

    Minimum Requirements

    • Minimum five (5) years management experience in industrial & commercial industry or similar service industry is essential
    • Matric and tertiary qualification preferred
    • Exposure to selling of a service will be advantageous
    • Exposure to Industrial Relations on a shop floor level will be advantageous
    • Preferably from a sales/operations background
    • Computer literate (MS Office, must have good excel skills)
    • Valid driver’s license
    • Ability to work flexible hours as required

    Job Specification

    • Ensure that attendance registers are marked daily at the beginning of the shift, ensuring labour allocation is correct and any changes on the attendance sheet initiated
    • Ensure adequate control over all equipment in accordance with fixed asset policies and procedures
    • Ensure that store orders are authorized by the Regional Manager and submitted timeously to the Stores Department
    • Responsible for maintaining discipline by using the Company’s disciplinary code and procedures, as well as attending to grievances
    • Promptly attend to daily messages and complaints
    • Ensure that staff is informed of changes that affect them with regard to Company policies
    • Prepare contingency plans for strikes and stay-aways
    • Appraise employees by way of verbal direction and performance appraisals for supervisory level and above
    • Adhere to Company policy and procedure (retrenchment, promotion, etc.)
    • Carry out regular inspections at all sites
    • Attend certain regular meetings with clients. Where these meetings need to be recorded, this to be done and copies of the minutes distributed. All problems to receive prompt action. Call rosters to be submitted to management.
    • Responsible for all engagements, pay rate changes, dismissals, authorized by the Regional Manager, and ensuring that the necessary documents are completed.
    • Promote the Company’s full range of non-recurring business (specials).
    • Attend monthly Area Manager’s meetings with the Regional Managers to discuss Monthly wage queries, leave, costing, etc. as and when required.
    • Responsible for holding monthly meetings with Supervisory staff, including submission of the agenda and meeting minutes
    • Responsible for compliance with all the regulations of the Occupational Health and Safety Act or any other regulation or Act that might refer to the matter of safety
    • Investigate debtor’s queries with clients and collect cheques from clients when instructed to do so by Regional Managers or the Debtor’s Department

    Behavioral Competencies:

    • Good numeric and administrative skills
    • Good planning, leading and organisational skills
    • Good interpersonal skills & people management skills
    • Proactive and takes initiative
    • Methodical

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    Area Manager - East London

    A vacancy exists for an Area Manager, stationed at our East London branch and taking responsibility for sites within the Area and its surrounds.

    The main purpose of the position is to ensure the smooth running of daily operations, that all site-specific security requirements are adhered to, and that the client’s needs are efficiently and professionally met at all times, ensuring open communication between the Staff, Management, and Clients.

    Key Performance Areas: (Not totally inclusive)

    • Ensuring that contractual requirements are met as stipulated by the client.
    • Maintaining good relations between Fidelity Security Services Group and the client with regard to services rendered.
    • Ensuring that Security staff maintain required performance at all times.
    • Dealing with all required administration matters.
    • Liaising daily with branch and regional management on various operational issues.
    • Submitting relevant weekly/monthly incidents and general reports.
    • Effecting disciplinary standards

    Skills, experience, and requirements:

    • Matric certificate and/or equivalent
    • PSIRA Grade A registration and accreditation.
    • At least 3 years’ experience in the security industry.
    • Must display good leadership qualities.
    • Must be firearm competent in all firearms
    • Computer literacy on Microsoft Programs
    • Own reliable transport and a valid driver’s license is required.

    Other personality attributes:

    • Good administration skills
    • Interpersonal skills
    • People management skills
    • Client liaison skills
    • Planning skills

    Core competencies:

    • Analytical & critical thinking skills
    • Goal setting
    • Driving & managing change
    • Driving for results
    • Communicating direction
    • Development of others
    • Self-development
    • Communication skills
    • Customer focus
    • Teamwork

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    Armourer

    Key Performance Areas: (Not inclusive)

    • Issuing, receiving, and stocktaking of firearms daily
    • Working on the FAMS system
    • Dealing with all required administration matters
    • Liaising daily with the Branch Manager on various operational issues if any

    Skills required: (Add skills per requirement)

    • Matric
    • PSIRA Grade A/Grade B registered and accredited
    • At least 3 years of experience within the company
    • Must be prepared to work shifts
    • Has completed Firearm training in handgun, hand machine carbine, shotgun, and rifle
    • Firearm competency with 517 application
    • Computer literate
    • Valid driver's license for at least the past 3 years

    Core competencies:

    • Administration skills
    • Organizational skills
    • Communication skills
    • Honesty
    • Reliability
    • Problem-solving skills

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    Service Technician - Hermanus

    Main purpose of job:

    • Service and maintain alarm systems for domestic, commercial and industrial sectors.

    Qualification & experience:

    • Matric Or Equivalent
    • Minimum 5 years’ experience as an alarm technician
    • Previous programming, wiring, installations and fault finding experience

    Job requirements & other attributes:

    • Valid driver’s license essential
    • Must be PSIRA registered (Grade E)
    • Sound knowledge of DSC, FBI, CADDX, IDS, Paradox and Texecom systems
    • Knowledge of CCTV, Intercom systems and access control
    • Able to work standby as per duty sheet

    Duties:

    Technical:

    • Conduct service calls / maintenance and repairs of alarms
    • Program alarm panels
    • Complete handovers and quotations
    • Complete invoices and job cards after every service call
    • Complete links up for new clients
    • Re-programme alarm systems when the current alarm was part of a takeover
    • Complete small installations as and when required

    Admin:

    • Complete daily drive sheets
    • Complete job reports and technical invoices
    • Quote clients on upgrades
    • Conduct vehicle, electrical and ladder inspection checks and give feedback to FLM (Field Line Manager)
    • Complete a stock control check
    • Keep the company vehicle clean and tidy

    Performance standards:

    Technical:

    • Ensure that scheduled service call are attended or rescheduled accordingly
    • Ensure that alarm panels are programmed with prescribed standards
    • Ensure that documents are completed timeously and within prescribed standards
    • Ensure that the alarm is programmed to ADT standards
    • Ensure that all installations are completed to ADT standards

     Admin:

    • Ensure that drive sheets are completed accurately
    • Ensure that job reports and technical invoices are completed accurately and timeously
    • Ensure that quotes are completed accurately
    • Ensure that inspection checks are completed on a weekly basis
    • Ensure that all stock is available at all times and missing stock is reported immediately to FLM
    • Ensure that the company vehicle is clean at all times

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    HR Administrator - Helderkruin

    Job Purpose:

    The HR Administrator will be responsible for providing administrative and coordination support to the CSA Human Capital Division to ensure the effective and efficient delivery of HR services.

    Key Responsibilities:

    HR Administrator:

    • Provide administrative assistance in the delivery of HR services including recruitment, onboarding, and all administration.
    • Liaison between the HR department and other parts of the organization, ensuring smooth communication and coordination of HR policies and practices.
    • Assist with the preparation and dissemination of HR related correspondence and documentation and all filling processes.
    • Administer HR policies and procedures and liaise with relevant stakeholders to ensure compliance.
    • Coordinate and maintain accurate HR team records and databases including employee files, leave records and timesheets.
    • Assist with the development and implementation of HR projects and initiatives.
    • Respond to employee inquiries and escalate issues as necessary to the appropriate managers.
    • Contribute to the development and implementation of office procedures and systems to support efficient operations.
    • Strong attention to detail and accuracy
    • Excellent communication and interpersonal skills
    • Ability to handle confidential information with discretion
    • Proficiency in Microsoft Office Suite
    • Ability to collaborate and work effectively as part of a team.
    • High level of proficiency in MS Office, particularly Word and Excel

    Qualifications:

    • Relevant tertiary qualifications in administration or HR.
    • A minimum of 2 years’ experience in a similar HR Administrator.

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    Branch Administrator - Klerksdorp

    Job Description

    A position become vacant at Klerksdorp Branch and will be reporting to the Branch Manager.  The overall purpose of this position is to oversee all the Administrative, HR and Financial responsibilities of the branch.

    Key areas of responsibility will include:

    • Ensure that all Payroll and Salary related concerns are handled accurately and efficiently.
    • Daily booking of Guards on Posting Sheet.
    • Billing / Finance.
    • Personnel Management / HR – Onboarding/Terminations etc.
    • Fleet Management.
    • Manage budget allocation for Transport Department / Invoices / PO Request
    • Assist and support Manager with financial actions.
    • Manage all Branch Assets.
    • Ensure weekly, monthly and quarterly reports are timeously for all sites required
    • Being a key point of contact for all departments on Branch matters.
    • Adhere to normal office administration/duties, such as answering telephone calls, e-mails, filing, etc.
    • Implement and adhering to all Company Policies and Procedures.
    • Manage schedules and deadlines of all administrative functions.
    • Ensure the smooth and adequate flow of information within the branch to facilitate effective business operations.
    • Oversee facilities services, maintenance activities and tradespersons.
    • Prepare monthly reports and assist with presenting performance and other reports to Managers and Executives.
    • Support Managers, Snr Managers and Executives with projects and tasks when required.

    Qualifications, experience, and other competencies required:

    Minimum Requirements:

    • Grade 12 or Matric Certificate.
    • A Tertiary qualification will be an advantage.
    • Minimum of 3-5 years in a similar environment.
    • Payroll knowledge and experience – essential.
    • Computer literacy and proficiency in Microsoft Office (PowerPoint, Excel, Word, Outlook)
    • No criminal record.
    • Own reliable transport.
    • Should reside within the Klerksdorp or surrounding areas.

    Core competencies:

    • Strong command of English
    • Strong administrative and organizational skills, with the ability to work independently and professionally
    • Good interpersonal and communication skills
    • Ability to liaise professionally with personnel at all levels
    • Highly motivated and enthusiastic
    • Must be able to work under pressure
    • Own transport is essential
    • Proficiency in Microsoft Word, Outlook Excel as well as to be a fast learner to work on the different Fidelity Security Systems.

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    Fire System Engineer And Sales Consultant

    Overall purpose of the job: 

    The purpose of the Integrated Fire Systems Engineer (Specialist) is to source and generate business focusing mainly on Fire Detection and Gas Suppression solutions and the Service and Maintenance thereof. The incumbent’s solution selling to include, but not limited to, Fire Detection, Gas Suppression, Servicing & Maintenance and Remote Monitoring contracts

    Duties & Responsibilities:

    • Identify and develop sales opportunities, incorporating extensive cold calling activities, in order to maximise growth within the Commercial, Mining and Industrial Sectors
    • Achieve sales targets at approved margins
    • Preparation of quotes and proposals
    • Account Management
    • Acquiring thorough in-depth trade and competitor knowledge
    • Pipeline and Forecast management
    • Technical liaison with regards to installation and communication with all concerned to ensure successful delivery of installation.
    • Ability to read drawings, and apply compliant solutions
    • Understand and manage own deliverables, scope and good time management
    • Work effectively within a dynamic team environment
    • This position requires flexibility with regards to travelling.

    Minimum qualifications and experience:

    • At least five (5) year’s Fire Industry related integrated system sales experience
    • Working knowledge and application of SANS10139, SANS322, SANS246, SANS1475, SANS369-1, SANS369-2
    • At least FDIA design qualified. Commissioning would be an advantage. SAQCC registered
    • Sales experience in the security industry an advantage
    • Knowledge of Fire Industry and related electronic equipment to include Fire Alarm Systems, Gas Suppression Systems, Portables and Servicing and Maintenance requirements
    • Experience of carrying out fire risk assessments, audit and due diligence inspections of existing buildings
    • Selling experience at management level with a proven track record
    • Excellent report writing and communication skills, be collaborative, be creative, enthusiastic and engaging
    • Computer Literate (MS Office)
    • Reliable transport
    • Valid driver’s licence
    • Valid passport
    • Willing to travel within the borders of South Africa as well as Sub-Saharan Africa and Abroad when required

    Skills and Attributes:

    • Customer focused
    • Confidence
    • Excellent communication and presentation skills
    • Drive for results / consistent deliverer
    • Entrepreneurial
    • Business acumen / strategic vision
    • Agility
    • Accountability
    • Collaborative
    • Resilience
    • Work under pressure in a fast moving growth environment

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    Fire Coordinator and Administrator

    Overall purpose of the job: The purpose of the Fire Coordinator and Administrator is to assist Projects and Operations with coordination of jobs and administration functions relating to both Projects and Operations.

    Duties & Responsibilities:

    • Scheduling of jobs with clients and technicians (internal & external)
    • Answering all incoming calls in an efficient and professional manner
    • Print & distribute technicians work schedules daily
    • Call and confirm all calls booked with client
    • Recording of technicians daily whereabouts and take corrective measures should schedules need to be changed.
    • Give assistance to clients on an ongoing basis
    • Collecting of outstanding paperwork daily, including job cards and invoices
    • Assist manager with complaint resolution
    • Meeting and keeping agreed targets
    • Monitoring all vehicles and keeping track of any repairs and services done.
    • Monitoring and ordering in of PPE for department
    • Working on monthly and weekly invoicing reports
    • Assist and raising of job and non-job related purchase orders
    • Generate new stock codes not loaded on the system
    • Following up of orders with suppliers for jobs
    • Van stock counts and variance reports
    • Preparing and scanning of documentation for invoicing
    • Following up on supplier invoices and payments
    • Assist with OTA’s, overtimes and expense claims
    • Opening all CS and PS jobs on SAP
    • Opening of all project and non-project related jobs
    • Assist PM with scheduling and coordination of all CS and PS jobs
    • Assist with stock issuing to all jobs
    • Preparing files for invoicing
    • Saving of file hard copies to system
    • Ensure project registers updated with relevant project information
    • Ensure general filing sorted out and maintained regularly
    • Ensure that stock is allocated for jobs prior to invoicing
    • Assist PM and GM with adhoc duties
    • Ensuring workstation neat and tidy at all times
    • Ability to read costing sheets and have a fair understanding of sales quotations
    • Understand and manage own deliverables, scope and good time management
    • Work effectively with sales, commissioning engineers and Project Manager
    • Work and adhere to detailed commissioning plans which identifies the activities needed to successfully install/service, commission and handover sites,
    • Proper control over all documents and records of all tests on site to include in handover documents as proof of functional testing.
    • Adherence to project and EHS plans;
    • Keep forms and records to document daily project activities;
    • Monitor the progress, and communicate daily to site client and Fidelity Fire Solutions Project Manager and make adjustments as agreed with Project Manager to ensure the successful completion or projects;
    • Check stock before deployment to site and when on site in order to ensure everything required is available. This includes managing any vehicles stock that may be issued.
    • Ensure any deviations in required materials is timeously reported to the project manager to allow time for ordering
    • Maintaining a good customer relationship with all Commercial Clients
    • Overtime work required from time to time

    Minimum qualifications and experience:

    • Matric or equivalent
    • Minimum 2 years admin experience
    • Financial background/experience essential
    • Have some Accounting systems experience ie. SAP
    • Knowledge of Listener
    • Knowledge of Technical Coordination
    • Knowledge of Project Coordination
    • Computer Literate (MS Office, Outlook)
    • Typing speed of 45+wpm

    Skills and Attributes:

    • Customer focused
    • Time Management
    • Interpersonal Savvy
    • Technical / functional skills
    • Timely decision making
    • Planning
    • Confident
    • Excellent communication and presentation skills
    • Drive for results / consistent deliverer
    • Business acumen / strategic vision
    • Agility
    • Accountability
    • Collaborative
    • Resilience
    • Work under pressure in a fast moving growth environment
    • Action Oriented
    • Priority setting
    • Approachability
    • Integrity and Trust
    • Informing

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    Fire Systems Technician

    Overall purpose of the job:

    The purpose of the Fire Systems Technician is to install and service Fire Detection and Suppression solutions and the Service and Maintenance thereof. The incumbent’s experience to include, but not limited to, Fire Detection, Gas Suppression and Servicing & Maintenance.

    Duties & Responsibilities:

    • Ensure neat, correct and timeous installation of fire systems. Installations to be in line with business and industry standards and meet accreditation requirements like FDIA
    • Work within the framework of hours quoted per job
    • Ensure that all design deviations required due to site constraints or changes are timeously reported to the systems sales engineer
    • Be able to identify all fire systems faults and recommend repairs/service required
    • Ability to read drawings, and apply compliant solutions
    • Understand and manage own deliverables, scope and good time management
    • Work effectively with sales, commissioning engineers and Project Manager
    • Work and adhere to detailed commissioning plans which identifies the activities needed to successfully install/service, commission and handover sites,
    • Proper control over all documents and records of all tests on site to include in handover documents as proof of functional testing. Timeous handing in of all completed job cards.
    • Be able to manage an assistant where required.
    • Adherence to project and EHS plans;
    • Keep forms and records to document daily project activities;
    • Monitor the progress, and communicate daily to site client and Fidelity Fire Solutions Project Manager and make adjustments as agreed with Project Manager to ensure the successful completion or projects;
    • Ensure quality of work on site to ensure that it meets the project standards and specifications;
    • Check stock before deployment to site and when on site in order to ensure everything required is available. This includes managing nay vehicles stock that may be issued.
    • Ensure any deviations in required materials is timeously reported to the project manager to allow time for ordering
    • Maintaining a good customer relationship with all Commercial Clients whilst on site.
    • Overtime work required from time to time

    Minimum qualifications and experience:

    • At least 5 (five) years’ experience in a similar systems service and installation role within Fire Industry.
    • Working knowledge and application of applicable SANS legislation.
    • SAQCC registered with minimum of L3 Serviceman and L3 installer certification
    • Must be able to commission systems in line with SAQCC legislation
    • Experience of carrying out fire risk assessments, audit and due diligence inspections of existing buildings
    • Computer Literate (MS Office)
    • Reliable transport
    • Valid driver’s licence
    • Valid passport
    • Willing to travel within the borders of South Africa as well as Sub-Saharan Africa and Abroad when require

    Skills and Attributes:

    • Customer focused
    • Confidence
    • Excellent communication and presentation skills
    • Drive for results / consistent deliverer
    • Entrepreneurial
    • Business acumen / strategic vision
    • Agility
    • Accountability
    • Collaborative
    • Resilience
    • Work under pressure in a fast moving growth environment
    • Action Oriented
    • Priority setting
    • Approachability
    • Functional / Technical Skills
    • Integrity and Trust
    • Informing
    • Planning

    go to method of application »

    Installations Supervisor - Fidelity CashMaster, Waltloo

    Job Description

    The above position is vacant at CashMaster in Waltloo, reporting to the Logistics Manager: Operations.

    The purpose of the position is to oversee the Installations and Drilling teams for FCM. Oversee the efficient operation of the Installations Department and provide strong leadership to the team.

     Minimum Requirements:

    • Matric / Grade 12 / National Senior Certificate.
    • Relevant post-matric qualification.
    • Ability to work under pressure and meet targets and deadlines.
    • Advanced Excel knowledge.
    • Knowledge of the Cash Industry will be advantageous.
    • Technical understanding.
    • Proven ability to lead a team.

     Key Performance Areas: (not totally inclusive)

    • Managing the Installations and Drilling teams.
    • Ensuring team workflow is up to date.
    • Ensuring that escalations are managed effectively and timeously.
    • Updating CIMA installations report.
    • Fleet management for Installations and Drilling teams.
    • Ensuring optimum productivity levels for the teams.
    • Ensuring excellent quality of work from teams.
    • Conduction regular customer satisfaction surveys
    • Adherence to budget and cost-saving initiatives.
    • Ensuring effective collaboration between the Installations and other departments.

     Core Competencies

    • Demonstrates integrity by modelling CashMaster’ s values and ethical standards.
    • Strong analytical skills
    • Focuses on impact and result for the client and responds positively to feedback.
    • Leads teams effectively and shows conflict resolution skills.
    • Consistently approaches work with energy and a positive, constructive attitude.
    • Builds strong relationships with clients and external actors.
    • Remains calm, in control and good humored even under pressure.
    • Demonstrates openness to change and ability to manage complexities.
    • Ability to advocate and provide policy advice.
    • Ability to promote integrity and business ethics; demonstrate mature judgment, trust and open communication; ability to ensure effective teamwork, collaborative behavior and team spirit.
    • Ability to develop collaborative and harmonious relationship with external partners and clients at the senior level.
    • Excellent communication and negotiation skills to persuade and influence others.
    • Ability to multi-task and prioritize work schedules.

     Skills

    • Analytical
    • Communication
    • Critical thinking
    • Diplomacy
    • Leadership and team building
    • Change management.
    • Project management
    • Persuasion and influencing
    • Judgement and decision making
    • Service orientation.

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    CIT Driver- George

    The above position is vacant at our George Branch. The overall purpose of this position is to transport Crewman and Custodians to collect and deliver clients’ money and provide proof of delivery and collection.

    Minimum Requirements:

    • Clear criminal record
    • PSIRA accredited with a minimum Grade C qualification
    • Cash in Transit (CIT) Certificate
    • Firearm competency – with a minimum handgun (for business purposes) qualification
    • Valid drivers license - code C1 (minimum) and a valid PDP
    • At least 2 years’ experience in security industry or similar role (Advantageous at FSG)
    • Able to work under pressure
    • Physically fit

    Job Specification (not totally inclusive):

    • Full responsibility and accountability for collecting and delivering clients’ money
    • Report all delays to the Operations Manager immediately
    • Incident prevention and reporting
    • Maintain radio contact with controllers
    • Take preventive action towards any suspicious activity
    • Conduct vehicle audit and complete checklist
    • Drive vehicle responsibly and complete documentation of accidents/ incidents

    Other Personality Attributes:

    • Must be honest and reliable
    • Must have good verbal and language abilities
    • Must be assertive
    • Must be self-motivated
    • Pay attention to detail
    • Customer service and relations
    • Quality assurance
    • Willing to work overtime
    • Willing to travel

    Core Competencies:

    • Self-development
    • Communication skills
    • Customer focus
    • Team Work

    go to method of application »

    Technician - Commercial (Cape Town)

    Overall Purpose of the job:
    Be able to do the installation of electronic equipment for the security industry at commercial and industrial premises from Alarms, Access control, CCTV, Fire, Installation, Wiring, Commissioning

    Minimum qualifications and experience:

    • Matric or equivalent
    • Minimum 3 years’ experience as an Electronic Security technician
    • Programming, wiring, installations and fault-finding experience
    • Valid code 08 driver’s license essential
    • Must be PSIRA registered (Grade E, D C) OR Can Apply through Fidelity-ADT

    Job Requirements:

    • Install and Program multiple alarm systems (Ajax, Paradox, Texecom, Caddx, IDS, DSC, Rhino, Risco)
    • Installation and Maintenance of electric fences
    • Smart CCTV systems (Line crossing, Facial recognition, Street surveillance etc.)
    • Integration of Electric fencing, CCTV, and Intruder alarm systems
    • Setup and maintenance of wireless, fibre and copper networks
    • Installation of basic electricity e.g., DB Boards, Inverters, UPSs, and Generators
    • Oversight and design of big projects
    • IT and Network support
    • Access Control systems (Bio-Metrix, UHF, Facial recognition, and Access cards)

    Main duties & Responsibilities:

    • Program system as per specifications
    • Plan the cable runs with the wireman
    • Obtain customer codes before attending a call daily and when on Standby
    • Complete handovers
    • Complete job cards after every installation
    • Provide feedback to Manager / Supervisor and Call Centre upon completion of a call
    • Keep stock up to date and assist store man with stock take
    • Keep the company vehicle clean
    • Submit petrol slips

    Core competencies:

    • Customer Focus Functional/Technical Skills
    • Approachability Problem Solving and Troubleshooting
    • Integrity and Trust Technical Learning

    go to method of application »

    Technician - Commercial (Midrand)

    Overall Purpose of the job:
    Be able to do the installation of electronic equipment for the security industry at commercial and industrial premises from Alarms, Access control, CCTV, Fire, Installation, Wiring, Commissioning

    Minimum qualifications and experience:

    • Matric or equivalent
    • Minimum 3 years’ experience as an Electronic Security technician
    • Programming, wiring, installations and fault-finding experience
    • Valid code 08 driver’s license essential
    • Must be PSIRA registered (Grade E, D C) OR Can Apply through Fidelity-ADT

    Job Requirements:

    • Install and Program multiple alarm systems (Ajax, Paradox, Texecom, Caddx, IDS, DSC, Rhino, Risco)
    • Installation and Maintenance of electric fences
    • Smart CCTV systems (Line crossing, Facial recognition, Street surveillance etc.)
    • Integration of Electric fencing, CCTV, and Intruder alarm systems
    • Setup and maintenance of wireless, fibre and copper networks
    • Installation of basic electricity e.g., DB Boards, Inverters, UPSs, and Generators
    • Oversight and design of big projects
    • IT and Network support
    • Access Control systems (Bio-Metrix, UHF, Facial recognition, and Access cards)

    Main duties & Responsibilities:

    • Program system as per specifications
    • Plan the cable runs with the wireman
    • Obtain customer codes before attending a call daily and when on Standby
    • Complete handovers
    • Complete job cards after every installation
    • Provide feedback to Manager / Supervisor and Call Centre upon completion of a call
    • Keep stock up to date and assist store man with stock take
    • Keep the company vehicle clean
    • Submit petrol slips

    Core competencies:

    • Customer Focus Functional/Technical Skills
    • Approachability Problem Solving and Troubleshooting
    • Integrity and Trust Technical Learning

    go to method of application »

    1475 Fire - Technician (CPT)

    Overall purpose of the job:

    The purpose of the Fire Service Technician is to install and service Fire Equipment (Extinguishers, hose reels etc) in accordance with SANS 1475.

    The incumbent’s

    • experience to include working in small, medium and large install and service jobs as well as a good understanding of SANS 1475 requirements

    Duties & Responsibilities:

    • Ensure neat, correct and timeous installation of fire equipment. Installations to be in line with
    • business and industry standards and meet accreditation i.e. SANS 1475
    • Work within the framework of hours quoted per job
    • Ensure that any changes required on site to install instructions due to changes on sites are
    • timeously reported to the sales person responsible for the quote
    • Be able to identify all product faults and recommend repairs/service required
    • Ability to read drawings, and apply compliant solutions
    • Understand and manage own deliverables, scope and good time management
    • Work effectively with sales, commissioning engineers and Project Manager
    • Work and adhere to detailed commissioning plans which identifies the activities needed to
    • successfully install/service, commission and handover sites,
    • Proper control over all documents and records of all tests on site to include in handover
    • documents as proof of functional testing. Timeous handing in of all completed job cards.
    • Be able to manage an assistant where required.
    • Adherence to project and EHS plans;
    • Keep forms and records to document daily project activities;
    • Monitor the progress, and communicate daily to site client and Fidelity Fire Solutions Project
    • Manager and make adjustments as agreed with Project Manager to ensure the successful
    • completion or projects;
    • Ensure quality of work on site to ensure that it meets the project standards and
    • specifications;
    • Check stock before deployment to site and when on site in order to ensure everything
    • required is available. This includes managing any vehicles stock that may be issued.
    • Ensure any deviations in required materials is timeously reported to the project manager to
    • allow time for ordering
    • Maintaining a good customer relationship with all Commercial Clients whilst on site.
    • Overtime work required from time to time

    Minimum qualifications and experience:

    • At least 5 (five) year’s experience in a similar 1475 service and installation role within Fire
    • Industry.
    • Working knowledge and application of applicable SANS legislation.
    • SAQCC registered
    • Experience of carrying out fire risk assessments, audit and due diligence inspections of
    • existing buildings
    • Computer Literate (MS Office)
    • Reliable transport
    • Valid driver’s licence
    • Valid passport
    • Willing to travel within the borders of South Africa as well as Sub-Saharan Africa and Abroad
    • when required

    Skills and Attributes:

    • Customer focused
    • Confidence
    • Excellent communication and presentation skills
    • Drive for results / consistent deliverer
    • Entrepreneurial
    • Business acumen / strategic vision
    • Agility
    • Accountability
    • Collaborative
    • Resilience
    • Work under pressure in a fast moving growth environment
    • Action Oriented
    • Priority setting
    • Approachability
    • Functional / Technical Skills
    • Integrity and Trust
    • Informing
    • Planning

    go to method of application »

    Secure Drive Technician

    Overall purpose of the job: 

    To complete hardware installations to the highest quality and within the required timelines.

    Duties & Responsibilities:

    • Complete hardware installations to the highest quality and within the required timelines
    • Repair, Maintain and Installation of Tracking Systems
    • Offer product support onsite and remotely
    • Dealing with technical and client queries
    • Assist with technical evaluations and repairs
    • Management of stock and tool of trade vehicle
    • Providing comprehensive feedback to internal role player

    Minimum qualifications and experience:

    • Matric
    • Driver’s license (code B),
    • Trade test in motor electrical electronics or similar preferred,
    • Auto-electricians qualification advantageous,
    • At least 3 years’ experience in the fitment of vehicle tracking equipment

    Attributes:

    • Action orientated
    • Good fault finding skills
    • Attention to detail
    • Problem Solving

    go to method of application »

    Project Manager - Sprinkler Systems

    Job Description

    We are seeking a highly skilled and experienced Project Manager to oversee the installation and maintenance of sprinkler systems for our clients. As the Project Manager - Sprinkler Systems, you will be responsible for planning, coordinating, and executing all aspects of sprinkler system projects to ensure they are completed on time, within budget, and to the satisfaction of the client.

    Key Responsibilities:

    • Develop project plans and schedules for sprinkler system installations and maintenance.
    •  Coordinate and communicate with clients, subcontractors, and team members to ensure project requirements are met.
    • Manage project budgets and resources effectively to ensure profitability.
    • Monitor and report on project progress, identifying any issues and implementing corrective actions as needed.
    • Conduct regular site visits to ensure quality control and safety standards are met.
    • Prepare project documentation, including proposals, contracts, and progress reports.
    • Collaborate with engineers and designers to develop innovative sprinkler system solutions.
    • Stay current on industry trends and best practices to continuously improve project management processes.

    Qualifications:

    •  Bachelor’s degree in Engineering, Construction Management, or related field.
    •  Proven experience as a Project Manager in the sprinkler systems industry.
    •  Strong knowledge of sprinkler system design, installation, and maintenance.
    •  Excellent communication, leadership, and organizational skills.
    •  Ability to manage multiple projects simultaneously and prioritize tasks effectively.
    •  Proficiency in project management software and Microsoft Office applications.
    •  Valid driver’s license and willingness to travel to project sites as needed.

    go to method of application »

    Teller - Johannesburg

    The above position is vacant at the various branches, reporting to the Branch Manager of the cash processing center

    The overall purpose of this position is to maintain the entire daily operation of the branch and to ensure all deposits have been verified in a balancing position and processed as per contractual agreement between the parties.

    Minimum Requirements:

    • Matric (Grade 12)
    • Must be able to function in a stressful environment with daily challenges
    • Attention to detail and PC Literate
    • Excellent time management skills
    • Previous Cash center experience would be an advantage but not essential
    • Must be able to deal on a professional level with fellow employees
    • Clear criminal record
    • Able to communicate clearly - speak, read, and write in English

    Key Performance Areas: (not totally inclusive):

    • Accurate processing of client deposits
    • Attention to detail
    • Customer focussed
    • Processed driven

    Other personality attributes:

    • Must be able to multi-task
    • Must be willing to accept responsibility and accountability for all deposits
    • Must be target-driven and goal-orientated

    go to method of application »

    Tellers - Witbank

    The above position is vacant at the various branches, reporting to the Branch Manager of the cash processing center

    The overall purpose of this position is to maintain the entire daily operation of the branch and to ensure all deposits have been verified in a balancing position and processed as per contractual agreement between the parties.

    Minimum Requirements:

    • Matric (Grade 12)
    • Must be able to function in a stressful environment with daily challenges
    • Attention to detail and PC Literate
    • Excellent time management skills
    • Previous Cash center experience would be an advantage but not essential
    • Must be able to deal on a professional level with fellow employees
    • Clear criminal record
    • Able to communicate clearly - speak, read, and write in English

    Key Performance Areas: (not totally inclusive):

    • Accurate processing of client deposits
    • Attention to detail
    • Customer focussed
    • Processed driven

    Other personality attributes:

    • Must be able to multi-task
    • Must be willing to accept responsibility and accountability for all deposits
    • Must be target-driven and goal-orientated

    go to method of application »

    Teller - Sasolburg

    The above position is vacant at the various branches, reporting to the Branch Manager of the cash processing center

    The overall purpose of this position is to maintain the entire daily operation of the branch and to ensure all deposits have been verified in a balancing position and processed as per contractual agreement between the parties.

    Minimum Requirements:

    • Matric (Grade 12)
    • Must be able to function in a stressful environment with daily challenges
    • Attention to detail and PC Literate
    • Excellent time management skills
    • Previous Cash center experience would be an advantage but not essential
    • Must be able to deal on a professional level with fellow employees
    • Clear criminal record
    • Able to communicate clearly - speak, read, and write in English

    Key Performance Areas: (not totally inclusive):

    • Accurate processing of client deposits
    • Attention to detail
    • Customer focussed
    • Processed driven

    Other personality attributes:

    • Must be able to multi-task
    • Must be willing to accept responsibility and accountability for all deposits
    • Must be target-driven and goal-orientated

    go to method of application »

    Treasurer - Welkon

    The above position is vacant at Welkom reporting to the Branch Manager of the cash processing region

    The overall purpose of this position is to maintain the entire daily operation of the branch and to ensure all deposits has been verified in a balancing position and processed as per contractual agreement between the parties.

    Minimum Requirements:

    • Matric (Grade 12)
    • Must be able to function in a stress full environment with daily challenges
    • Excellent people management skills
    • Excellent time management skills
    • Previous Cash centre experience would be an advantage

     Key Performance Areas: (not totally inclusive):

    • Queries relating to treasury and teller differences
    • Feedback to clients and support department
    • Adhering to policies and enforce procedures
    • Mitigate Risk
    • Accurate balancing as per SOP

     Other personality attributes:

    • Must be able to multi-task
    • Must be willing to accept responsibility and accountability for all queries
    • A hands-on person with exceptional time management skills
    • Must be able to address and resolve any staff challenges which may arise.

    go to method of application »

    Tellers - CIT Vredendal

    The above position is vacant at our Vredendal Branch. The overall purpose of this position is to count and verify the client’s money.

    Minimum Requirements:

    • Clear criminal record
    • Grade 12 or equivalent
    • Computer literate
    • At least 2 years’ cashier experience or similar role
    • Able to work under pressure

    Job Specification:

    • Ensure that cash processing procedures are adhered to
    • Counting and verifying money
    • Balancing and reconciling money
    • Operating money counting machines
    • Packing ATM’s

    Other Personality Attributes and core competencies:

    • Must be honest and reliable
    • Must have good verbal and language abilities
    • Able to follow instructions accurately
    • Pay attention to detail
    • Must be self- motivated
    • Willing to work overtime
    • Alertness
    • Possess numeric skills

    go to method of application »

    ATM Reconciliation Coordinator (Head Office)

    Minimum Requirements:

    • Excellent communication skills
    • Matric certificate or equivalent
    • A clear criminal record
    • Computer literate and proficiency in Microsoft Word, Excel, and Outlook
    • Cash Center experience advantageous

    Key Performance Areas: (not totally inclusive):

    • Daily reporting to National Manager.
    • Communication of and follow up on instructions to allocated branches with regards to monthly cash orders, packing schedules and re-deposits.
    • Branch liaison and real time issue resolution with regards to Recon, cash orders, packing schedules and ATM loads.
    • Daily monitoring and reviewing branch capturing.
    • Intermediary between client and branch with regards to instructions, issues and normal day to day business.
    • Obtaining and understanding of all reported issues from branches, keeping a log and escalating timeously and accurately to National Manager.
    • Provision of training to branch Supervisors, ATM Managers and Recon Clerks

    Core competencies and other Personality Attributes:

    • Self-development
    • Communication skills
    • Must be honest and reliable
    • Must have good verbal and written communication skills
    • Must be assertive
    • Pay attention to detail
    • Ability to work without supervision
    • Time management

    go to method of application »

    Community Operations Manager (Western Cape)

    Overall Purpose of the Job:

     The Community Operations Manager is to assist the Branch Manager with growth and the deployment of the local community strategy within the branch.  The incumbent will be responsible for all operational managerial functions within the branch, including but not limited to the following:

    Duties & Responsibilities

    Pro-active Strategy
     

    • Develop and continuously revise a pro-active training strategy for the area (patrols, stand-off points, joint operations, visibility drives, etc.).
    • Develop an understanding of the customer needs to drive strategy development. In conjunction with the Branch Manager, identify areas of high attrition (service, price and competitors), high crime and low reconnection areas. Arrange at least 1-2 operations in the identified areas per week. Identify any building sites in the area and ensure maximum visibility around these properties.
    • Understanding of the competitive landscape as it relates to the pro-active model.
    • Work with Branch Management team to investigate and consider area innovations (technology and processes) approaches to pro-active security.
    • Develop a crime reduction strategy in area of responsibility. Identify crime trends. Plan and execute special operations (FADT and/or joint operations) to combat the crime trends identified.
    • Develop a measuring criteria and reports to show improvement in crime reduction and client growth related to the pro-active strategy.
    • Quarterly area security risk assessment to be conducted based on the modus operandi identified from all incidents (identify vulnerable areas within the areas and propose solutions / suggestions to the Branch Manager for further discussion with the community.

     SAPS Involvement

    • Develop a working relationship with all key persons within the SAPS environment (sector members, sector commanders, CPF, station commander).
    • Be a key go-to-person by both operations and business to assist in solving crime incidents through SAPS contacts.
    • Attend all SAPS, crime and CPF meetings with the Branch Management team as far as possible.
    • Arranging and attending of all joint SAPS operations, visibility drives, roadblocks etc.

    Customer Service

    • Assist in ensuring that all media channels (WhatsApp groups) are set up (via CMC). Ensure the process of acknowledging messages, dispatching and feedback is adhered to.
    • Compile and distribute a monthly report to all stakeholders on the pro-active measures taken, and the success thereof.
    • Attend all serious crime incidents personally and assist the client with any/all security needs.
    • Regularly meet with LSS site steering committees.

    Staff Training

    • Work with training resources to ensure that specific proactive training is conducted with all reaction and LSS officers within the area (ensure training is aligned to the pro-active approach).
    • Continuous on the job training/evaluations are conducted with all staff – training to include: proactive meet & greets / open gates / stop & question / supervision of LSS guards / identification of possible weak spots (security breaches) / mind set change of reaction officers from reactive to proactive / public space protection.

    Marketing Alignment

    • Keep marketing and communications informed on developments within this portfolio (Generating and communicating PR material).
    • Ensure all operations are recorded (report and photos) and sent to Branch Manager and marketing to arrange for distribution to all clients.
    • Understand and manage client perceptions identified through client perception surveys.

    General

    • Assist Regional Operations Manager with general discipline in the area enforcing patrols, standoff points, and SOP adherence.
    • Managing daily, weekly, and monthly compliance and required operational duties:
    • Manage all Response areas, measuring service levels on response times and maintaining response targets set out in area KPI.
    • Compile reports, Preliminary reports for incidents and accidents, for management.
    • Manage and keep standard operating procedures to a high level, ensure that these policies are adhered to daily.
    • Control budget and manage overtime and expenses.
    • Manage and control all purchases.
    • Manage all new employees as required in the recruitment process.
    • Manage and keep track of all disciplinary hearings.
    • Co-ordinate admin staff to produce statistics on a daily, weekly and quarterly basis.
    • Conduct performance appraisals and manage HR manage system.
    • Check and control PSIRA registration/Competencies/training monthly.
    • Control Fleet requirements, managing fuel, violations, vehicle repairs and services.
    • Manage and control FAMS firearms requirements.
    • Logistics Management (i.e. distribution and control of firearms, compiling and control of all reports and paperwork).
    • Manage Payroll requirements daily and monthly (Time books, leave, OT and absenteeism).
    • Manage and improve all processes and resources to ensure compliance with the corporate Zero Harm philosophy.
    • Effectively manage incidents, including motor vehicle accidents to improve the Health and Safety of employees.
    • Ensure that area response activities are carried out in such a manner to provide excellent customer service (attrition).
    • Assisting Regional Manager with the implementation of systems.
    • Running “special projects”.
    • Dealing with IR related matters and disciplinary enquiries.
    • Monitoring/Coaching/Assisting of staff to continually improve them-selves (motivate staff).
    • Managing performance goal targets, in line with Operational requirement and company strategy.
    • Take direct and full responsibility for the Area. To be on call 24hours.
    • Monitoring of BPSI clocking’s and driving discipline of not having unmanaged clocking’s -103s.
    • Maintenance and managing of LSS sites.

    Minimum Requirements

    •  Senior Certificate or equivalent
    • Post matric qualification in General Management advantageous
    • 3 years’ minimum experience, at Mid-Management level.
    • Grade B PSIRA Certificate (Including Reaction)
    • Valid driver’s license (minimum 2 years.
    • Firearm competency (Handgun business purposes)

    Competencies (Technical & Behavioral)

    • Computer Literate (MS Office, advanced Excel, PowerPoint)
    • Extensive knowledge of Operations, Sales, Technical and Administration.
    • Integrity and trust
    • People Focused
    • Command Skills
    • Managing through systems
    • Time Management
    • Business Acumen
    • Drive for results
    • Customer Focus
    • Managing and Measuring Work
    • Building effective teams

    go to method of application »

    Branch Administrator - Westmead

    Job Description

    Vacancies exist for a Branch Administrator. The position will report to the Branch Manager. The overall purpose of this position is to assist in the administrative, Financial, and managerial responsibilities of the allocated Branch and Ops Managers.

    Key Performance Areas: (Not totally inclusive)

    • Debtors and Creditors Management for allocated contracts.
    • Assist with the management of budget allocations for Transport Department per contract.
    • Consolidate and report on all assets at the various contract sites.
    • Ensure weekly, monthly and quarterly reports are timeously done.
    • Personnel Management administrative processes.
    • Ensure that all Payroll and Salary related concerns are handled accurately and efficiently.

     Qualifications, experience and other competencies

    • Matric Certificate.
    • Strong command of English and Afrikaans
    • Strong administrative and organizational skills, with the ability to work independently and professionally
    • Good interpersonal and communication skills
    • Ability to liaise professionally with personnel at all levels
    • Highly motivated and enthusiastic
    • Must be able to work under pressure
    • Own transport is essential
    • Proficiency in Microsoft Word, Outlook, SAP as well as Excel

     Other Personality Attributes:

    • Good interaction skills
    • Communication
    • Negotiation skills
    • Honest
    • Reliable

    go to method of application »

    Admin Assistant - Sasolburg

    Job Description

    The above position is vacant at our CIT Sasolburg. The overall purpose of this position is to assist the Branch with the administrative responsibilities of the CIT department. 

    Minimum Requirements:

    • Excellent communication skills.
    • Matric certificate or equivalent.
    • A clear criminal record.
    • Computer literate and proficiency in Microsoft Word, Excel, and Outlook.
    • At least 2 years’ administration experience.
    • Background in Administration/ Office Management is an advantage.
    • Must be willing to work overtime when required.
    • Own transport is an advantage.

    Key Performance Areas (not totally inclusive):

    • Maintaining a sufficient filling system and document management, including archiving.
    • Answering the telephone and taking messages.
    • Assisting recruitment department with new hire onboarding (e.g. preparing documents, coordinating orientation agendas, etc); contacting and following up with candidates during the recruitment process.
    • Dealing with internal and external enquiries.
    • Taking meeting minutes.
    • Provide administrative support to the Branch Manager when required.
    • Meet daily, weekly, and monthly deadlines (emails/work sheets/templates).
    • Processing daily dedicated vehicles data as well as monthly hours and km’s for billing.
    • Processing/ printing monthly code lists and details for clients.
    • Branch consumables/ stock distribution.
    • Fidelity Access Control System – send requests, authorization, enrolment, and scanning.
    • Order uniforms, beverages, cleaning products, stationery, and ID cards.
    • General ADOC duties.

     Core competencies and other Personality Attributes:

    • Self-development.
    • Communication skills.
    • Must be honest and reliable.
    • Must have excellent verbal and written communication skills.
    • Must be assertive.
    • Pay attention to detail.
    • Ability to work without supervision.
    • Ability to maintain confidentiality.
    • Time management.

    Method of Application

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