Latest Vacancies at Coega

ACCOUNTABILITY

• The Unit Head: Human Resources is accountable to the Executive Manager:  Corporate Services (EMCS) of the Coega Development Corporation.

MANDATE

• The Unit Head: Human Resources is mandated by the Executive Manager:  Corporate Services to take responsibility for the strategic leadership and management of the human resources function of the Coega Development Corporation.

  DESCRIPTION

  RESPONSIBILITIES AND OBLIGATIONS

• Develop and drive the HR Strategy (including performance and talent management) and implementation of HR Business plan in line with the organisational strategy;
• Manage and enhance the effectiveness of the performance management system and human resources management information systems;
• Lead the development and implementation of the talent management strategy;
• Manage recruitment and retention strategies to attract and retain people capacity;
• Manage strategic human resources management to ensure alignment with the organisation’s business objectives;
• Manage the human resources development and succession planning requirements of the organisation;
• Serve as a change management agent to lead and facilitate organisational transformation and change in support of the business strategies;
• Promote a conducive and progressive organisational culture to enhance performance and promote employee satisfaction;
• Enhance employee relations, including compliance to workplace legislation and effecting improved labour management practices;
• Interact with stakeholders in order to confirm their reasonable requirements for enhanced service delivery;
• Provide guidance and advice in disciplinary enquiries, grievance hearings and poor work performance interventions;
• Develop and promote a reward and recognition strategy to instil a culture of recognition, enhance employee motivation and inculcate a healthy competitive environment;
• Provide pro-active advice on suggested amendments to HR policies and procedures;
• Provide advice to all business units on people management strategies to facilitate the effective utilisation and development of the human capital of the organisation;
• Develop and implement an Employment Equity Plan in accordance with legislation and best practice;
• Manage the internship programme.

COMPETENCIES AND REQUIREMENTS

• Degree plus Honours/ 4 years Tertiary qualification in HR Management coupled with 10 years related experience;
• An MBA and professional registration will be advantageous;
• 3 – 5 years managerial experience;
• Performance and results driven, strategic thinker, passion for people and organisational development, and an effective team player;
• Ability to engage in high levels of the organisation;
• Must have sound knowledge of Performance Management and Talent Management
• Understanding of business management processes and systems;
• Excellent communication and persuasive skills both written and verbal;
• Demonstrable knowledge of applicable labour legislation;
• Working knowledge of the various people management processes and systems;
• High level of attention to detail;
• Good interpersonal relations/competencies;
• Personal integrity / credibility;
• Innovative thinker.

PERFORMANCE INDICATORS

• Performance is monitored regularly by the EM: CS, with reference to Key Performance Indicators in the Balanced Scorecard.
• The Unit Head: Human Resources is required to provide strategic leadership and advisory service to Executive Management, Programme Directors, business units and programmes on all aspects of people management at the CDC.

Furthermore, you are to ensure that:

• You are aware of and have access to the CDC’s SHEMS;
• You are aware of your responsibilities and duties as laid out in the CDC’s SHEMS;
• You are aware that you work in a safe and environmentally friendly manner;
• You ensure that the company’s housekeeping standards are maintained throughout your area of responsibility;
• You report any unsafe conditions or acts which you cannot rectify yourself to your SHE representative or to the Senior SHE Project Manager as soon as possible;
• You report all SHE incidents which occur within your area of responsibility promptly and in the correct format;
• You are totally familiar with your responsibilities in terms of the CDC’s emergency plan;
• You communicate to the Senior SHE Project Manager any required changes to the SHEMS prior to implementing these changes;
• You timeously complete and correctly record any corrective action which needs to be taken in order to rectify a SHE matter;
• You give full co-operation to, and participate in (as required), the CDC’s internal and external SHEMS audits.

You have the authority to:

• Immediately stop any person(s) on CDC property from committing an unsafe or destructive act or omission;
• Take whatever immediate steps you deem necessary to prevent injury or environmental damage when confronted with an unsafe or destructive condition.

CLOSING DATE: 02 July 2024

go to method of application »

ACCOUNTABILITY

• The SMME Compliance Monitor is accountable to the SMME Technical Manager of the Coega Development Corporation (CDC) East London Office.

MANDATE

• The SMME Compliance Monitor is mandated by the Board of Directors to take responsibility for the assistance in all procurement process and practices including but not limited to monitoring of procurement policy compliance in accordance with the CDC’s Procurement and SMME Policy.

  DESCRIPTION

  RESPONSIBILITIES AND OBLIGATIONS
 In pursuance of this primary objective the SMME compliance Monitor will be responsible to:

• Assist in Tender issue, Conduct Briefing meetings, Tender closing process, Evaluation of Bids and approval of Bids by relevant structures;
• Monitor compliance by all on site SMMEs;
• Ensure that SMME Packages tenders are adjudicated in terms of CDC’s Procurement   Policy;
• Execution of monitoring inspections in accordance with the SMME Policy;
• Prepare monthly monitoring reports for each package from each project;
• Complete tender process administration;
• Manage all tender queries and on site disputes relating to SMME packages;
• Monitoring the legislative compliance requirements of the Emerging enterprises in the emerging enterprise database and assist the defaulting enterprises in updating the required information with registering bodies (CIDB, SARS, and Department of Labour).
•  Ensure the database maintains the minimum number of employable enterprises;
• Prepare the database status report monthly including the number of employable enterprises, the number of enterprises forwarded, the number of times each enterprise has been forwarded, the number of times each enterprise has been awarded and the number supported enterprises who upgraded;
•  Collect, compile the updated information from the emerging enterprises;
•  Forward the updated information to SMSA for uploading into SED management system and updating the relevant fields in the emerging enterprise database;
• Prepare a close-out report on completion of each package;
• Compiling monthly SMME Reports;

PERFORMANCE INDICATORS

•  Performance is monitored regularly by the SMME Technical Manager, with reference to the SMME Unit Balanced Scorecard. The role requires a thorough understanding of procurement regulations, excellent negotiation skills, and the ability to build and maintain strong relationships with stakeholders.

  REQUIREMENTS

• Relevant degree/diploma in Supply Chain Management, or equivalent;
• Minimum 3 years’ experience in Enterprise Development Procurement or in similar role;
• Knowledge of the PFMA, BBBEE Act, PPPFA and Transformation Charters;
• Strong analytical skills and attention to detail;
• Self-discipline and high motivation;
• Personal credibility and professionalism;
• Good presentation, report writing and communication skills;
• Stakeholder/client interface experience;
• An inquisitive (Research capability) and firm character;
• Have Oracle or any ERP System background;
• Driver’s license  - minimum 3 years.

Furthermore, you are to ensure that:

• You are aware of and have access to the CDC’s SHEMS;
• You are aware of your responsibilities and duties as laid out in the CDC’s SHEMS;
• You are aware that you work in a safe and environmentally friendly manner;
• You ensure that the company’s housekeeping standards are maintained throughout your area of responsibility;
• You report any unsafe conditions or acts which you cannot rectify yourself to your SHE representative or to the Senior SHE Project Manager as soon as possible;
• You report all SHE incidents which occur within your area of responsibility promptly and in the correct format;
• You are totally familiar with your responsibilities in terms of the CDC’s emergency plan;
• You communicate to the Senior SHE Project Manager any required changes to the SHEMS prior to implementing these changes;
• You timeously complete and correctly record any corrective action which needs to be taken in order to rectify a SHE matter;
• You give full co-operation to, and participate in (as required), the CDC’s internal and external SHEMS audits.

You have the authority to:

• Immediately stop any person(s) on CDC property from committing an unsafe or destructive act or omission;
• Take whatever immediate steps you deem necessary to prevent injury or environmental

Additionally ensure that:

• During your period of employment and subsequent thereto, you shall keep confidential and shall not make use of, directly or indirectly, and shall not disclose any of the CDC’s trade secrets or confidential information or those of its subsidiary or associate companies or those of other persons who have made disclosures to the CDC under conditions of confidentiality, other than to persons authorised by the CDC or those employed by the CDC who are required to know such secrets or to have such information for the purpose of their employment with the CDC.
• You shall not, without the written permission of the CEO, be directly or indirectly employed for gain in any business or pursuit other than that of the CDC.  Such permission will be granted only if the CEO is satisfied that the activity is not in conflict with the CDC’s interests, and that the Employee’s ability to fulfil his/her duties to the CEO satisfaction will not be impaired.
• It is conditional that you and/or no immediate relative or member of my household be employed by an organisation in direct competition with the CDC, without the CDC’s written approval. The CDC reserves the right to enquire as to the place of employment of my spouse or any member of my household.
• You will abide by the CDC Code of Conduct and Ethics Policy which seeks to codify the expected ethical behavior from me, to meet the ideal of good corporate governance

go to method of application »

ACCOUNTABILITY

• The Officer: Business Development is accountable to the Executive Manager: Business Development of the Coega Development Corporation (CDC).

MANDATE

• The Officer: Business Development is mandated by the Executive Manager: Business Development in the development and control of new business opportunities for the Special Economic Zone (SEZ) in the different industries and its subsectors and assistance with the strategic projects that the organization would have identified at various stages.

  DESCRIPTION

  RESPONSIBILITIES AND OBLIGATIONS
The primary objective of the Officer: Business Development is to assist in promotion and attraction of investment opportunities into the SEZ by providing support in the various sectors. In pursuance of this primary objective, the Officer Business Development is required to:

• Identify and secure new business opportunities;
• Assist in coordinating/packaging of solutions including costing or commercialization for potential clients;
• Manage relationship between clients and organization;
• Assist in developing strategy for new business development on CDC products/services;
• Identify and develop new products inherent in the CDC’s core business
• Assist in promoting the Coega SEZ to potential investors nationally and internationally with special focus sectors and sub-sectors of priority.
• Take responsibility for the development of these specific industry sectors together and associated with these investments ;
• Undertake industry research and viability studies related to the various sectors;
• Assist in preparing proposals to investors;
• Undertake competitor analysis;
• Liaise with industry bodies and government agencies;
• Assist to develop business cases and strategy for strategic projects identified;
• Assist to package solutions of how these projects can be marketed to investors and government.

QUALIFICATIONS AND EXPERIENCE

• Bachelor’s Degree in Commercial, Finance, Engineering or related field;
• 3 years’ work experience in relevant sectors, with proven experience dealing with multiple stakeholders;
• Business and/or project development and project management experience (advantageous);
• Valid code B Driver’s License;
• Good interpersonal skills - the ability to communicate clearly and effectively;
• Passion for investment and economic development;
• Good report writing skills.

PERFORMANCE INDICATORS 

• Performance is monitored regularly by the Executive Manager – Business Development, by reference to Key Performance Indicators.

go to method of application »

ACCOUNTABILITY

• The Guest Relations Team Leader is accountable to the Rooms Division Manager - Bluewater Bay Sunrise Hotel; a division of the Coega Development Corporation (CDC). The Guest Relations Team Leader will be responsible for overseeing the running of the Guest Relations & Banqueting Departments of the 58 bedroom Bluewater Bay Sunrise Hotel.

MANDATE

• The Guest Relations Team Leader is mandated by the Board of Directors of Coega Development Corporation to take responsibility for Guest Relations & Concierge Departments under the overall direction of the General Manager – Bluewater Bay Sunrise Hotel.

  DESCRIPTION

  RESPONSIBILITIES AND OBLIGATIONS
Reporting to the Rooms Division Manager, this position's primary responsibility is ensuring a memorable & outstanding guest experience.
In pursuance of this primary objective, the Guest Relations Team Leader is required to:

• Take charge of the creation and distribution of daily VIP lists and amenities;
• Contact VIP and returning guests in advance of their arrival to the hotel to determine any special services required and then acts to deliver these special services;
• Coordinate the exceptionally friendly, professional, and efficient reception, registration, and account settlement for all hotel guests;
• Welcome guests during check-in and giving a fond farewell to guest while checkout;
• Interact frequently with guests to provide assistance and ensure guest satisfaction;
• Work in constant communication with the Front Office Team Leader to allocate rooms to all arriving guests after checking the guest preferences;
• Oversee the delivery of all guest requests and the resolution of all complaints
• Inspect rooms in conjunction with Housekeeping and determine any specific housekeeping, or maintenance requirements; coordinate attention to the completion of these specific requirements;
• Initiate and attend pre-con meetings and review group resumes and billing profile information;
• Handle all group and event bookings - from quotation, function sheet, on-site contact, to invoicing
• Work in conjunction with the food and beverage team to enhance the arrival experience for VIPs through exceptional amenity programs;
• Manage special requests for guests, including restaurant reservations, airport transfers, tours and car rentals;
• Ability to troubleshoot problems with the systems such as key encoding, electronic data capture, and interface control;
• Perform basic cashier activities as and when required.
• Ensure vehicles are properly cleaned and maintained and scheduled accordingly for guests use/collection/transfers;
• Have detailed and relevant information about the hotel and city and available activities, restaurant and places of interest;
• Manage day-to-day operations, ensuring the quality standards and meeting the expectations of the guests on a daily basis;
• Ensure and provide exceptional guests’ service;
• Improve service by communicating and assisting individuals to understand guest’s needs, providing guidance, feedback, and individual coaching when needed;
• Intervene in any guest/employee situation as needed to ensure the integrity of the property is maintained, guest satisfaction is achieved, and employee well-being is preserved;
• Serve as a leader in displaying outstanding hospitality skills;
• Empower employees to provide excellent guest service;
• Assists in ensuring the property’s crisis management plan is followed as applicable;
• Work hand in hand with Front Office Team Leader to oversee and manage the Front Office and Guest Relations Teams
• Creation and management of loyalty program
• Keep guest directory updated
• Work in conjunction with F&B Team to ensure execution of all events on and offsite

COMPETENCIES

• Excellent computer skills and proficient in excel, word & emails;
• Utilizes interpersonal and communication skills to lead, influence, and encourage others;
• Advocates sound financial/business decision making;
• Demonstrates honesty/integrity; leads by example;
• Encourages and builds mutual trust, respect, and cooperation among team members;
• Serving as a role model to demonstrate appropriate behaviors;
• Excellent communication skills both verbal and written;
• Excellent interpersonal skills and a collaborative management style;
• Budget development and supervisory experience;
• A demonstrated commitment to high professional ethical standards and a diverse workplace environment;
• Excels at operating in a fast pace environment;
• Excellent people manager and commitment to get the job done;
• Delegate tasks effectively;
• Is comfortable working in a diverse environment;
• Self-motivated, Confident, High attention to detail;
• Able to multi-task and prioritize tasks consistent with business objectives;
• Excellent working knowledge of PMS and POS systems;
• Assist to prepare periodic reports as and when required.

REQUIREMENTS

• Degree/Diploma in Hospitality/Catering/Tourism management or related discipline required;
• A minimum of 3 years’ experience in a 4* or 5* hotel environment in a medium to large full-service hotel, working within front office & concierge;   
• Full system working knowledge & understanding of PMS with the ability to be a Super User;
• Good understanding of places of interest in the Nelson Mandela Bay area and the ability to recommend and book these on behalf of the clients;   
• Strong background and proven abilities in superior customer service;
• This position requires shift work, Duty Management shifts as well as weekends and public holidays.
• Driver’s license and own transport advantageous.