Latest Recruitment at BCX

Core Description

Provide accurate HR information and analytics data to the relevant customer base through consultation, statistical analysis and interpretation of information.

Key Deliverables / Primary Functions

• Compile HR report, data and metrics from the human resource information system and payroll  databases
• Provide HRBPS with statistics for trends and patterns with attention to recruitment, hiring practices, motivation, turnover
• Prepare reports of data results for HR projects
• Support HR analytics,
• Provide reports and analyses as requested by senior management.
• Calculate various HR Metrics eg: retention, turnover, internal mobility rates, absenteeism etc.
• Work extensively with data and provide essential insights that drive business administration decisions
• Produce workforce related reports to the HR Community & business

Functional Skills

• Strong data analytical skills
• Data science practice and principles
• Data visualisation
• Business Acumen
• Computer Applications
• Problem solving
• Excel
• Power BI/ Tableau
• SAP ERP

Behavioural Competencies

• Job Match Rating
• Delivering Results
• Meeting customer expectations
• Teamwork
• Handling Pressure
• Communication and Impact

Qualifications

NQF 6: 3 year Degree/ Diploma/ National Diploma in Data Analytics or Human Resources

Or Grade 12 with 5 years relevant experience

Experience

Minimum 3 – 5 years’ experience in HR analytics

Certifications / Professional Registration

None

Special Requirements/ Employment Condition

Valid Drivers license

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Core Description

Manage HR administration and support to the HR BP Executive/HR Business partnering team. Assist the team with HR projects, dissemination of business information to all HRBPs, coordination of team meetings, team initiatives and/or team projects and/or other HRBP related activities or requirements. Liaise with Service Centre and capture/process relevant HR docs for Payroll.

Key Deliverables / Primary Functions

• Assist with compilation/analytics of monthly/and or other HR reports
• Assist recruiters/HRBP’s with TA Reports/ TA statistics
• Action Log tracking and monthly/weekly reminders
• Assist with coordination of team meetings, team initiatives and or other HRBP related activities or requirements. Assist the entire team with special projects.
• Assist with collation and distribution of HR Reports
• Assist with loading/capturing HR documents on various systems and tracking HR processes
• Reminders of Projects and other important Tasks to be met
• Compliances: ensured that compliances of CPS HRBPs are up to date
• MS Teams Group and Documentation:
• Creation and upkeep of all the MS Teams Groups and uploading of relevant up to date files.  Ensured that all CPS HRBPs have full access and are informed of newly added documents.  Examples: Weekly Pulse Meetings, WMC meetings, Job Profiles, Consolidated vacancies & Org Structure Folders.
• Developed/maintain a JAIL action log for the CPS HRBP team to track and action all Projects and daily activities. 

Functional Skills

• MS Office including Excel, Word, PowerPoint
• Administrative Skills
• Reporting
• Assistance with project coordination/management

Behavioural Competencies

• Job Match Rating
• Delivering Results
• Meeting customer expectations
•  Teamwork
•  Handling Pressure
• Communication and Impact

Qualifications

NQF 4: Grade 12

Experience

• Grade 12 (NQF level 4) and 5 years’ HR admin/HR project coordination related experience

Certifications / Professional Registration

None

Special Requirements/ Employment Condition

Valid Drivers license

Work Characteristics

Non-Billable

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Core Description

Provide support and assistance to BCX clients on a supported product suite. The individual filling this role needs to have 2 years active support experience in a retail environment. It is required that the person can understand and participate in the execution of new projects and services that are required in current and future enhancements and changes on the product.

Key Deliverables / Primary Functions

• Provide enhanced support to clients and support personnel
• Establish a strong working relationship with other team members
• Understands team goals
• Number of calls identified as problems, and process of resolving related incidents given through to helpdesk
• Number of incidents sheets given through to development
• Involvement of all projects for clients
• System Testing and Solutions
• Meeting the defined timelines set at the start of each project
• Follow best practices in all areas of testing
• Ensure that the outcome meets the customer’s satisfaction and requirement
• Detailed and professional testing documentation
• List of training needs from customers and support personnel
• Attendance registers for training session
• Setup and creation of training courseware and sessions
• Maintains high levels of co-operation with other internal business units / departments to achieve user satisfaction and business growth

Functional Skills

• SQL support and setup
• Good understanding of the development cycle
• Understanding of change control system
• Technical competence in Windows system support and troubleshooting
• Knowledge of MSSQL
• Good knowledge of hardware and operating systems

Behavioural Competencies

• Job Match Rating
• Delivering Results
• Meeting customer expectations
• Decision Making
• Handling Pressure
• Communication and Impact

Qualifications

NQF 4: Grade 12

Experience

• 2 years’ active IT support experience in a retail environment
• Certifications / Professional Registration

None

• Special Requirements/ Employment Condition

Work Characteristics

WFA /Office Based