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Motus Aftermarket Parts (MAP) trades in the replacement automotive parts industry, marketing and distributing quality automotive parts or components, DIY, DIFM (do-it-for-me) and leisure travel products. It distributes all leading OE (Original Equipment) brands as genuine replacement parts and offers the customer the option of guaranteed, quality brands. MAP...
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Midas is searching for a target driven and enthusiastic Salesman to join the branch in George. The purpose of this position is to meet all sales target and maintain great customer satisfaction at all times. The successful candidate would need to have good communication and negotiation skills. This position reports to the Retail Manager.
Key Performance Indicators will include, but not limited to;
- Manage customer/counter sales and ensure that optimal customer potential is achieved.
- Achieve the sales target set by the Sales/Branch/Retail Manager
- Plan, forecast and report on sales potentials by customer.
- Report all competitor pricing and activities.
- Report all customer information regarding delivery, telesales and account problems.
- Achieve revenue targets and ensuring that new business is generated by growing customer base and increasing market share in the geographical area of responsibility.
- Build and strengthen customer relationships.
- Receive inbound customer sales inquiries
- Provide quotations, product and service information
- Provide support and pricing details in response to inbound enquiries
- Assist all other departments (Accounts, Despatch, Warehousing, Receiving and Technical) to ensure good co-operation within the company does minimize customer queries.
Requirements
- Matric
- Minimum of 2 years’ experience in a sales parts environment.
- Extensive experience in a sales environment dealing with customer needs.
- Thorough knowledge of the geographical area of responsibility.
- Technical background would be an added advantage.
- Be a good team player
- Some business acumen, understanding the costs and breakeven scenarios of customer service delivery
- Should be able to carry out his/her responsibilities with little supervision
- Good planning and time management skills
- Clear criminal record
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Midas is searching for a Retail Supervisor to join the branch in North Rand. The purpose of this position is to work closely with the Retail Manager in all aspects to achieve success and ensure profitability, cost control, as well as to sell and exceed sales targets while always maintaining great customer satisfaction.
Requirements:
- Grade 12 with
- Diploma in Business Management or Marketing- Desirable
- 3-5 years’ knowledge and experience of sales and marketing of spares/ vehicle parts
- Supervisory experience-Essential
- Ability to communicate on all levels
- Assertive with sound interpersonal skills are essential
- Strong attention to detail is essential
- Must be able to work under pressure
- Proven track record
- In depth product knowledge
- Some business acumens, understanding the costs and breakeven scenarios of customer service delivery
- Should be able to carry out his/her responsibilities with little supervision
- Thorough knowledge of the geographical area of responsibility.
- Good planning and time management skills
- Be a good team player
- Negotiation skills
- Clear criminal record
Key Performance Indicators includes, but not limited to.
- Planning, organizing, and controlling of Retail Responsibilities
- Manage and motivate a team of warehouse and sales support staff
- Ensure the compliance with safety, health, and security laws & regulations
- Assist with IR, HR matters
- Ensure that the quality standards are maintained
- Continuous improvement initiatives
- Manage counter sales and ensure that optimal customer potential is achieved
- Understand & manage the daily function of a retail shop
- Know the market and grow the existing customer base
- Acts as the first point of contact with the customer, portraying professionalism and confidence that delivers the ultimate in customer service
- Achieve the sales target set by the Sales/Branch/Retail Manager
- Plan, forecast and report on sales potentials by customer.
- Report all competitor pricing and activities.
- Report all customer information regarding delivery, telesales, and account problems.
- Achieve revenue targets and ensuring that new business is generated by growing customer base and increasing market share in the geographical area of responsibility.
- Build and strengthen customer relationships.
- Receive inbound customer sales inquiries
- Cold calling when necessary
- Provide quotations, product, and service information
- Provide support and pricing details in response to inbound enquiries
- Assist all other departments (Accounts, Despatch, Warehousing, Receiving and Technical) to ensure good co-operation within the company does minimize customer queries
go to method of application »
Midas is searching for a Cashier to join the team in Colesberg. The purpose of this position is to receive payments, reconcile cash and maintain documents of all transactions.
Requirements:
- Grade 12
- 2-5 years Cashier Experience-Essential
- Honest, trustworthy, and always shows integrity
- Must be able to handle all counter cash.
- Perform general administrative functions at the branch
- Basic proficiency in MS Excel
- Clear ITC & criminal record
Key Performance Indicators includes, but not limited to.
Cash Receipting
- Receives payment against services rendered from the Public, by communicating with the customer and attending to specific payment or sale enquiries and/or providing information on prices for specific product
- Collect and counts payment tendered verifying total against amount due and/or seeking identification, checks recording and processes cheque payment
- Issuing receipts reflecting amount tendered and confirms recording with the customer
- To ensure customer enquiries and payment transactions are efficiently attended to and accurately processed in accordance with laid down company guidelines
Cash Reconciliation
- Reconciles cash received against receipts issued to customers, by separating denominations and commencing with control counting sequence
- Adding amounts and verifying cash totals to receipts used
- Capturing overnight cheque deposits details, printing receipts against payment tender and recording transactional details on the cheque prior to submitting for further processing
- Verifying cash receipts schedule/ reports against cash cheque totals with the immediate superior and/or attending and rectifying deviations in recordings or counts prior to forwarding for depositing
Documentation/ Recordkeeping
- Maintains documentation and records of transactions
- Attaching duplicate receipts and deposit slips to schedules and filing in chronological sequence
- Accessing/retrieving information and records to facilitate resolution of specific enquiries
go to method of application »
The purpose of this position is to receive payments, reconcile cash and maintain documents of all transactions.
Requirements:
- Grade 12
- 2-5 years Cashier Experience-Essential
- Honest, trustworthy, and always shows integrity
- Must be able to handle all counter cash.
- Perform general administrative functions at the branch
- Basic proficiency in MS Excel
- Clear ITC & criminal record
Key Performance Indicators includes, but not limited to.
Cash Receipting
- Receives payment against services rendered from the Public, by communicating with the customer and attending to specific payment or sale enquiries and/or providing information on prices for specific product
- Collect and counts payment tendered verifying total against amount due and/or seeking identification, checks recording and processes cheque payment
- Issuing receipts reflecting amount tendered and confirms recording with the customer
- To ensure customer enquiries and payment transactions are efficiently attended to and accurately processed in accordance with laid down company guidelines
Cash Reconciliation
- Reconciles cash received against receipts issued to customers, by separating denominations and commencing with control counting sequence
- Adding amounts and verifying cash totals to receipts used
- Capturing overnight cheque deposits details, printing receipts against payment tender and recording transactional details on the cheque prior to submitting for further processing
- Verifying cash receipts schedule/ reports against cash cheque totals with the immediate superior and/or attending and rectifying deviations in recordings or counts prior to forwarding for depositing
Documentation/ Recordkeeping
- Maintains documentation and records of transactions
- Attaching duplicate receipts and deposit slips to schedules and filing in chronological sequence
- Accessing/retrieving information and records to facilitate resolution of specific enquiries
go to method of application »
The purpose of this position is to receive payments, reconcile cash and maintain documents of all transactions.
Requirements:
- Grade 12
- 2-5 years Cashier Experience-Essential
- Honest, trustworthy, and always shows integrity
- Must be able to handle all counter cash.
- Perform general administrative functions at the branch
- Basic proficiency in MS Excel
- Clear ITC & criminal record
Key Performance Indicators includes, but not limited to.
Cash Receipting
- Receives payment against services rendered from the Public, by communicating with the customer and attending to specific payment or sale enquiries and/or providing information on prices for specific product
- Collect and counts payment tendered verifying total against amount due and/or seeking identification, checks recording and processes cheque payment
- Issuing receipts reflecting amount tendered and confirms recording with the customer
- To ensure customer enquiries and payment transactions are efficiently attended to and accurately processed in accordance with laid down company guidelines
Cash Reconciliation
- Reconciles cash received against receipts issued to customers, by separating denominations and commencing with control counting sequence
- Adding amounts and verifying cash totals to receipts used
- Capturing overnight cheque deposits details, printing receipts against payment tender and recording transactional details on the cheque prior to submitting for further processing
- Verifying cash receipts schedule/ reports against cash cheque totals with the immediate superior and/or attending and rectifying deviations in recordings or counts prior to forwarding for depositing
Documentation/ Recordkeeping
- Maintains documentation and records of transactions
- Attaching duplicate receipts and deposit slips to schedules and filing in chronological sequence
- Accessing/retrieving information and records to facilitate resolution of specific enquiries
go to method of application »
Alert Engine Parts is searching for a Motorbike Driver to join the branch in Polokwane. The purpose of this role is to ensure a safe delivery of goods to and from and ensuring that all procedures are followed accordingly.
Requirements:
- Grade 12
- At least 3 years delivery experience
- Motorcycle license
- Good time management skills- Essential
- Good communication skills
- Ability to work under pressure
- Must be honest and show integrity
- Sober habits
- Clear criminal record
Key Performance Indicators includes, but not limited to.
- Inspecting of the vehicle pre-departure and return
- Inspection lists to be handed back to Dispatch Supervisor every Monday to sign off before a new inspection list will be issued. Any errors on the vehicle need to be reported immediately before the vehicle can leave the premises.
- Checking parcels together with runner/supervisor before loading into the vehicle always adhere to the New Dispatch Loading procedure.
- Delivering the parcels to the customers on your designated route as per route schedule and trip sheet.
- Ensure customer adherence to the POD procedure.
- Adhere to the RFC procedure.
- Delivering all documents and collection slips that are allocated to your trip sheet and receive POD.
- Sign trip sheets in at the POD clerk and ensure that all documents that were assigned to your name is complete and received back the following day.
- Outstanding trip sheets will be your responsibility and you will be held liable for any claims on No pod queries.
- No stock transfers between customer shops.
- Maintaining and cleaning of the vehicle, reporting any problems on the vehicle immediately to the dispatch supervisor
- Report any problems encountered regarding deliveries or POD`s to the dispatch supervisor
- The job description is not limited to the above duties and responsibilities but you need to perform any other reasonable instruction given by management from time to time.
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Alert Engine Parts is searching for a Warehouse Manager to join the branch in East London. The purpose of this position is to oversee the maintenance of warehouse and labour-management systems and may be involved in operating automated storage and retrieval systems.
Requirements
- Matric with
- Tertiary qualification in warehouse/logistics- desirable
- 5 years’ experience in warehouse, automotive industry- Essential
- Must have previous Warehouse Supervisor/Manager experience
- Show ability to understand and grasp issues thrust upon him/her in the warehouse and to be able to come up with solutions that meet the branch manager’s expectations.
- Management skills: planning and prioritizing the work of others, controlling projects.
- Clearly assigning responsibility for tasks and decisions.
- Setting clear objectives and measures.
- Monitoring process, progress, and results.
- Must have a good understanding of all the legislation, example the Health and Safety Act, Labour Relations Act, the Basic Conditions of Employment act, the Employment Equity Act etc.
- Must have a good understanding of warehouse and logistics management and have a “hands on” operating style.
- Strongly Computer literate
- Decision making skills: initiate actions, take decisions, make recommendations in the warehouse.
- Negotiating skills: can negotiate skillfully in difficult situations with internal and external groups. Can settle differences. Can win concessions without damaging relationships. Can be direct and forceful as well as diplomatic
- Business acumen: know how business work. Knowledgeable in current warehouse and logistics practices, trends and information affecting the organization
- Understanding and ability to communicate effectively and conduct business in an appropriate professional business manner.
- Ability to work with management effectively and co-operatively above and below and analytical skills
- Clear criminal record
Key Performance Indicators includes, but not limited to.
Warehouse
- Develop and implement stock control policies
- Managing the reconciliation of stock, monitor and report stock variances.
- Ensuring that the warehouse is operating effectively.
- Monitoring daily stock counts, identifying problems, shortages in shipments etc, investigating and taking corrective action thereon.
- Accounting for stock losses and ensuring effective controls are implemented to prevent stock theft.
- Ensure turnaround and lead times are adhered to by constantly monitoring performance by addressing and reporting poor performance.
- Supervise inbound parts as well as unpacking, checking of products.
- Responsible to oversee the distribution of stock as per allocation.
- Ensure shipments are received, checked, allocated and distributed to branches within the prescribed time frame.
- Handle all items returned for credit (RFC’s) daily
- Handle parts returned to suppliers at least once a week
Management
- Provide leadership and guidance to direct reports when required at Warehouse.
- Evaluate performance of direct reports by conducting performance reviews.
- Ensuring that all processes, procedures and working conditions fall within legal requirements.
- Define warehouse goals and objectives along with methods and measurements to achieve such goals.
- Develop subordinates in all facets of warehouse functions
- Responsible for the supervision of the drivers, vehicle maintenance and distribution routes
Other
- Show ability to understand and grasp issues thrust upon him/her in the warehouse and to be able to come up with solutions that meet the branch manager’s expectations.
- Excellent problem solving and analytical skills.
go to method of application »
Alert Engine Parts is searching for a Counter Salesman to join the branch in Johannesburg. The purpose of this position is to sell and exceed sales targets while always maintaining great customer satisfaction.
Requirements:
- Matric
- Minimum of 2 years’ experience in a sales Spares/Motor/Engine environment- Essential
- Extensive experience in an automotive sales environment dealing with customer needs.
- Technical background- Desirable
- Proven track record
- In depth product knowledge
- Some business acumens, understanding the costs and breakeven scenarios of customer service delivery
- Should be able to carry out his/her responsibilities with little supervision
- Thorough knowledge of the geographical area of responsibility.
- Good planning and time management skills
- Be a good team player
- Negotiation skills
- Self-motivated
- Honest and show integrity
- Clear criminal record
Key Performance Indicators includes, but not limited to.
- Acts as the first point of contact with the customer, portraying professionalism and confidence that delivers the ultimate in customer service
- Achieve the sales target set by the Sales/Branch/Retail Manager
- Manage counter sales and ensure that optimal customer potential is achieved.
- Plan, forecast and report on sales potentials by customer.
- Report all competitor pricing and activities.
- Report all customer information regarding delivery, tele sales, and account problems.
- Achieve revenue targets and ensuring that new business is generated by growing customer base and increasing market share in the geographical area of responsibility.
- Build and strengthen customer relationships.
- Receive inbound customer sales inquiries
- Cold calling when necessary
- Provide quotations, product, and service information
- Provide support and pricing details in response to inbound enquiries
- Assist all other departments (Accounts, Despatch, Warehousing, Receiving and Technical) to ensure good co-operation within the company does minimize customer queries.
go to method of application »
- The purpose of L2 Desktop Support Engineer position is to respond to all incidents and service requests logged at the service desk. They diagnose and troubleshoot all issues and process all requests. All technical work is done in accordance to set policies, standards, and standard operating procedures.
Key Performance Indicators will include, but not limited to:
- Respond to all assigned Helpdesk tickets regarding hardware, software, and networking meeting set SLA’s based on call category and classifications
- Problem solving and issue resolution through effective diagnostic and troubleshooting
- Liaising with other functional leads and systems owners as required during service request fulfillment and incident response
- Direct unresolved issues to the next level of support personnel
- Perform special tasks as assigned
- Guide users and orient them on all IT systems, systems usage and IT processes. Walk them through installation and configuration of applications and computer peripherals
- Participate in project delivery completing tasks as assigned by project management
- Help create technical documentation and manuals
- Perform Systems Administration and Maintenance as assigned by ICT Service Delivery Manager External
Requirements
- IT Qualification / Certification
- ITIL Foundation - Essential
- Driver’s license – Essential
- Own vehicle
- Clear criminal record
- 3 Years Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
- Hands-on experience with Windows OS environments
- Excellent problem-solving and multitasking skills
Technical Competencies – Working Knowledge and understanding of the following:
- Physical IT infrastructure
- Client / Server applications architecture
- Internet technologies
- MS Desktop Operating systems
- Office 365
- Antivirus and firewall knowledge
- Experience of mobile devices
- Knowledge in the use of a call logging tool
- Working knowledge of remote support tools
- Printing and Automation
COMPETENCIES
COGNITIVE COMPETENCIES
- Possess the ability to analyze and troubleshoot complex problems, then propose solutions or recommendations.
- Attention to detail and a strong affinity for a structured approach
INTRAPERSONAL COMPETENCIES
- Positive attitude, commitment, and confidence
- Integrity
- Able to function well under pressure
- Action oriented and passionate about customer service
INTERPERSONAL COMPETENCIES
- Attentiveness
- Ability to “read” customers
- Keen and patient listening
- Empathy
- Team work and positive interaction with colleagues
COMMUNICATION COMPETENCIES
- Strong written and verbal communication skills. The ability to express thoughts clearly, listen carefully, and respond appropriately. Present clear communication to reduce misinterpretations or misunderstandings
Method of Application
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