Latest Job Opportunities at Salt South Africa

Key Responsibilities:

• Develop and maintain strong relationships with Sales agents.
• Generate and grow sales by securing, costing, and presenting journeys.
• Foster partnerships with Sales agents through excellent communication and timely service.
• Attend relevant familiarisation trips to strengthen bonds with agents.
• Manage new requests from Sales agents from quote to provisional booking.
• Ensure accurate and timely quotations, aligning with strategic and preferred partners.
• Utilise applicable specials and maximise the use of preferred suppliers.
• Flag special needs or high-risk guests to ensure their safety during their journey.
• Build and nurture strong connections with supplier reservations teams.
• Maximise mutually beneficial relationships with AP partners and their lodges/camps.
• Escalate any issues with supplier service delivery to Res managers or product managers.
• Follow up on outstanding provisional bookings and manage expiry reports.
• Maintain booking integrity and ensure all relevant documents are uploaded in the booking file.
• Handle provisional changes efficiently and communicate status updates to Sales agents.
• Ensure seamless handover of bookings to Journey Specialists for confirmation.
• Possess extensive knowledge of Southern and East African destinations.
• Stay up-to-date with regional logistics and industry trends.
• Maintain in-depth supplier knowledge and continuously update product knowledge.
• Understand strategic and preferred suppliers deals, specials, and packages.
• Participate in industry events, trade shows, and familiarisation trips as required.
• Keep updated with company policies, procedures, and system updates.
• Embrace a culture of continuous learning and improvement.

Qualifications and Experience:

• Matric certificate with mathematics (minimum standard grade or above).
• Tertiary certificate in Travel & Tourism or Hospitality is advantageous.
• 4-5 years of senior experience in handling customer relationships and developing travel products.
• In-depth knowledge of Southern and East Africa.
• Personal or educational travel experience is advantageous.
• Knowledge of Mozambique, Mauritius, and Seychelles is an added advantage.
• Proficient in Microsoft Office (Outlook, Teams, Excel, Word).
• Working knowledge of TourPlan and WETU or similar booking/operating systems.
• Excellent attention to detail and strong financial skills.
• Dynamic, creative, and organised with excellent communication skills.
• Ability to thrive under pressure, meet tight deadlines, and prioritise demands.
• High integrity level and ethical conduct.

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Job Description

• Our client is seeking an experienced Guest Relations Specialist who excels in communication and customer interaction. The ideal candidate will anticipate and fulfil the needs and wants of guests, ensuring their stay is nothing short of extraordinary. This role requires working well under pressure in a fast-paced environment and being an outstanding team player.

Key Responsibilities:

• Provide seamless service delivery through regular guest correspondence, focusing on the intricacies of their journey.
• Maintain effective communication with all journey stakeholders to ensure smooth and friendly service.
• Promptly and efficiently resolve guest queries with a pleasant demeanor.
• Operate in compliance with standards, policies, procedures, and code of conduct.
• Offer personalised guest touchpoints, generating significant value through strong trade partner relationships.
• Stay informed on all regions packaged by the company, attending training sessions and site inspections as needed.
• Analyse guest feedback to provide solutions and ensure continuous improvement in guest satisfaction.

Qualifications & Experience:

• Matric certificate with Maths
• Tertiary certificate in Travel & Tourism or Hospitality
• Minimum 5 years at a senior level in Reservations managing guest relations/camp operations
• Experience in handling customer relationships and promoting products/services in the inbound travel industry
• Previous camp experience is beneficial
• Computer literate (Microsoft Office, email, Internet)
• Proven English literacy
• Working knowledge of TourPlan and WISH or similar booking/operating systems
• General destination knowledge of Southern & East Africa
• Personal and work travel experience in Southern and East Africa
• Excellent communication skills in English (written and oral)
• Foreign language skills are advantageous
• Ability to multitask and manage time effectively
• Extremely proactive, with an outgoing, charismatic, and approachable character
• Creative, organised, with excellent communication skills
• Ability to work under pressure without compromising accuracy
• Excellent time-management and prioritisation skills
• Strong team player with good follow-up skills
• Consistent approach to quality, service, and results

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Tech stack requirements

• Flutter Dart Flutter web
• iOS Android
• Firebase
• SQL
• Web Services

The right person for the job

• Proven experience (3yrs+) as a Flutter Developer or similar role, with a strong portfolio of mobile applications developed using Flutter.
• Proficiency in Dart programming language and Flutter framework.
• Understanding of mobile app design principles and UI/UX best practices.
• Experience with third-party libraries and APIs.
• Understands software engineering principles and design patterns.
• Is proficient in database development, especially with SQL Server or similar.
• Is familiar with Agile/Scrum methodologies.
• Has experience with source control systems.
• Can write efficient, easy-to-maintain code.
• Is good at solving problems and debugging.
• Has effective communication skills.
• Can work well in a team.
• Understands microservices architecture

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Job Description

• I am seeking a Data Engineer who is an Azure guru to bridge our quantitative development and business operations teams. This role will involve designing data models, maintaining databases, and transforming raw data into actionable insights.

Requirements:

• 3-5 years of experience in data infrastructure and analysis.
• Strong proficiency in SQL, MongoDB, DocumentDB, Power Query, and Power BI.
• Experience in building data pipelines and performing ETL processes.
• Proven experience with cloud-based storage (Azure and AWS).
• Proven experience in coding and programming in C# and/or Python.
• Skilled in the full data lifecycle.
• Skilled in data lakes.
• Strong communication skills and attention to detail.
• Ability to work independently and collaboratively.