Active Job Vacancies at Standard Bank

Job Description

To build the Standard Bank brand and image by leading and providing a comprehensive range of corporate wear, promotional items and event branding items for Standard Bank South Africa. Provide leadership and guidance to optimise the Marketing Operations Function to enable the Brand and Marketing Function to realise its strategic objectives through operational improvement, marketing optimisation, stakeholder engagement, project governance and change management.

Qualifications

• Degree in Marketing

Experience Required

• 8 to 10 Years Brand & Marketing Experience
• Good understanding of the entire Brand and Marketing value chain with specific focus on the Marketing Operations environment.
• Proven track record of enabling Marketers to deliver exceptional Marketing results would be required. 
• Lead the engagement and relationship with the Promotional Items warehousing and Event Branding Supplier on behalf of the Brand and Marketing Function within Standard Bank South Africa.

Additional Information

Behavioral Competencies:

• Adopting Practical Approaches
• Articulating Information
• Challenging Ideas
• Checking Details
• Convincing People
• Documenting Facts
• Embracing Change
• Establishing Rapport
• Exploring Possibilities
• Interpreting Data
• Managing Tasks
• Producing Output

Technical Competencies:

• Emerging Technology Monitoring
• IT Knowledge
• IT Systems
• Operational Planning
• Quality Control
• Stakeholder Management

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Job Description

To provide a high level of service to Customers, SBIB provincial offices, SBSA branches, Underwriters by resolving insurance policy queries on Assurance products according to business needs, to facilitate the development of customer loyalty through customer relationship management and to consistently portray a corporate image.

Qualifications

• Completed Matric
• RE
• NQF 5 qualification - FSCA recognised 

Experience

• 1 - 2 years Customer service experience in call centre

Additional Information

Behavioral Competencies

• Articulating Information
• Checking Details
• Developing Expertise
• Following Procedures
• Interacting with People

Technical Competencies

• Client Knowledge
• Client Retention
• Client Servicing
• Client Value Propositions
• Insurance Principles

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Job Description

Grow and contribute to SBSA/BUs reputation, brand and image, through Public Relations strategies and plans by building media/PR relationships and leveraging PR/media knowledge and experience. To drive positive and proactive media/ brand and reputation outcomes for the bank / BU, through strategic relationship management, campaign planning and implementation, external communication plans, content development, in order to enhance the reputation of the bank and realise commercial benefits.

Qualifications

• A degree in Communication, Public Relations

Experience:

• 5-7 years Experience and exposure to the financial services industry. Experience in dealing with diverse media outlets and demonstrate experience in interacting with media.

Additional Information

Key Responsibilities:

• Using the BU brand aspirations as input, develop compelling Public Relations (PR) and external communication plans which drive positive media coverage, and in so doing build the banks brand and reputation. Identify opportunities for building strategic relationships with relevant media stakeholders, such as journalists, editors, and other media professionals. Build and nurture media relationships, so that in an extremely competitive landscape, we can secure prime features to enhance the brand and reputation.
• Partner with internal stakeholders to seek out PR opportunities that will build brand and reputation, aligning communication and PR plans with business roadmaps to ensure relevance and that opportunities are not missed. Create, and drive out campaigns which generate positive media coverage, through compelling content plans and story angles that will elevate the bank’s positioning ahead of competitors.
• Collaborate and inspire creative teams to produce visual and multimedia content which achieves the strategic intent of the campaign and contributes to realising commercial benefits for the bank. Craft convincing media motivations that in turn lead to prominent interviews, features, and placements in various media outlets, to increase visibility and coverage. Craft press releases which convey the appropriate strategic messaging, and prepare media kits that enable information to be effectively distributed to the media.
• Take ownership of responses to media inquiries and requests in a timely and accurate manner, so that overall reputation is protected and no opportunities for ‘fake news’ are created. Facilitate media training within the business so that internal stakeholders are properly equipped to engage with media in a way that protects the reputation of the bank. Ensure adherence to all policy and procedure which informs and governs Public Relations and relations with outside stakeholders in general.
• In the event of a crisis or issue which requires reputation management, understand, and assimilate the key messages to be conveyed and develop communication plans which deliver the correct information, through the most suited channels, to all intended audiences.
• Develop factual and non-emotive communication material which protects the banks reputation and brand when there is the threat of an issue that requires careful messaging. This includes the development of media holding statements when required.

Behavioral Competencies:

• Checking Details
• Embracing Change
• Examining Information
• Interpreting Data
• Meeting Timescales
• Producing Output
• Providing Insights
• Pursuing Goals
• Showing Composure
• Taking Action
• Team Working
• Upholding Standards

Technical Competencies:

• Brand Reputation Management
• Crisis Communication
• Environmental Scanning
• Financial Acumen
• Leadership to Stakeholder Engagement
• Managing Corporate Identity
• Media and Public Relations
• Target Audience Engagement
• Writing and Editing

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Job Description

To provide full financial management services to the Insurance & Asset Management business unit (Asset Management) . To engage and lead the development and implementation of processes, systems and controls in the Finance area.

Qualifications

Qualifications:

• Bachelor Degree in Business Commerce, Finance and Accounting
• Certified Investment Management Analyst (CIMA) / Chartered Accountant (CA) preferred

Experience Required:

• 2 - 4 years experience in Financial Management in a Banking Environment. (Asset management experience would be advantageous)

Additional Information

Behavioral Competencies:

• Adopting Practical Approaches
• Convincing People
• Documenting Facts
• Following Procedures
• Interpreting Data

Technical Competencies:

• Compliance
• Financial Analysis Accounting
• Financial Management (Financial)
• Financial Systems Administration
• Interpreting Financial Statements
• Stakeholder Management

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Job Description

To Design, implement and manage strategic behavioural science change interventions and projects. To Drive and operationalise experiments at scale, to ensure quantifiable and commercial value for the organisation and act as a subject matter expert to stakeholders and project manage individuals across the business to implement agreed work projects and lead other team members. Operate across various functions such as analytics, digital, segment, marketing and channel.

Qualifications

Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Business Commerce, Human Resources, Psychology, Quantitative Studies
Type of Qualification: Post Graduate Degree
Field of Study: Business Commerce, Social Sciences,

Experience Required
Behavioural Science

1-2 years' experience in engaging senior-level clients in one or some of the following sectors: financial services advertising, marketing, human resources, behavioural analytics, social research or similar. Proven track record in advising clients on and implementing projects and programmes.
3- 4 year's Deep knowledge of the insurance/financial services industry, its products, customers, channels and customer experience. An In-depth and up-to-date understanding of the applications of the behavioural sciences to business problems specifically related to customer experience (including customer journey mapping, A/B testing, as well as behaviour change and financial performance measurement) with a good understanding of customer data.

Additional Information

Behavioral Competencies:

• Examining Information
• Interpreting Data
• Providing Insights
• Generating Ideas
• Exploring Possibilities
• Meeting Timescales
• Managing Tasks
• Producing Output
• Taking Action
• Seizing Opportunities
• Making Decisions
• Convincing People

Technical Competencies:

• Understanding of Financial Services
• Analysing and Interpreting Information
• Conducting Research
• Digital Analytics and Reporting
• Competitor Analysis 
• Client Journeys and Personas

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Job Description

Publish market-leading research, providing corporate insight and driving market-wide debate and discussion on the South African corporate bond markets. Engage with and influence customers, the local and international investment community and market participants to build Standard Bank's reputation as market-leading commentator on, and participant in, markets where South African companies issue corporate bonds.

Essential Functions

• Collaborate with and support the Head, Credit Research, South Africa, to obtain a top ranking from institutional investors that contributes towards the top ranking of the Research House in awards (e.g. The Spires and The Financial Mail Ranking the Analysts awards).
• Provide insightful analysis and advice to internal market participants to better enable them to perform their functions and achieve their targets (i.e. Credit Sales and Trading, Bond origination, Group fund raising, Treasury management, Capital Management and Asset and Liability Management).
• Maintain independence and highest levels of integrity and be proactive in approach to all aspects of research and analysis of Credit and Bond markets, thus building Standard Bank’s reputation as a market-leading commentator on, and participant in, the local listed corporate bond market, thus delivering to our shareholders.
• Engage and build strong relationships with key stakeholders (CEOs, CFOs and Treasury Directors of corporate bond issuers, Rating Agencies' MD's and Senior Analysts, and key figures at local regulatory and government institutions i.e. National Treasury, the South African Reserve Bank and the Financial Stability Board), to gather information and provide insightful analysis and advice, accurate data, and feedback on the impact of proposed rating methodology and regulatory changes in the markets.
• Build strong relationships with, and provide insightful analysis and advice to, the heads of internal units participating in the bond market to better enable them to perform their functions and achieve their targets (i.e. Credit Sales and Trading, Bond Origination, Group Fund Raising, Treasury Management, Capital Management and Asset and Liability Management)
• Engage and liaise with external stakeholders (such as issuers, rating agencies and regulators), providing insightful analysis and advice, accurate data, and feedback on the impact of proposed rating methodology and regulatory changes on the market.
• Participate in roadshows to present research to institutional clients to assist and influence their investment decisions, improve their understanding of current market dynamics and challenge the way they think about the listed corporate bond market.
• Liaise, collaborate and engage with the investment community and market participants to build Standard Bank’s reputation as market-leading commentator on, and participant in, the local listed corporate bond market.
• Develop and strengthen Standard Bank’s relationship with its clients and fellow market participants, enhancing profits from all related activities (e.g. Credit Trading and Sales, Debt origination etc.).
• Participate in relationship development between all relevant Standard Bank units and external clients/market participants (investors, corporate bonds issuers, rating agencies, regulators etc.).
• Serve customers by responding to queries, providing bespoke insight and analysis and confirming that relationships with other departments of the bank are meeting the customers’ needs.

Qualifications

Minimum Qualifications
Qualification: 

• Chartered Accountant (CA) or Chartered Financial Analyst (CFA) 

Experience Required

• 3 - 5 years
• Experience in a financial, investment banking or asset management environment, including experience in the analysis of corporate results. Experience in the analysis of debt capital market dynamics and bond pricing would be advantageous. 

Additional Information

Behavioral Competencies:

• Developing Strategies
• Challenging Ideas
• Embracing Change
• Establishing Rapport
• Upholding Standards
• Seizing Opportunities
• Examining Information
• Exploring Possibilities
• Generating Ideas
• Taking Action
• Articulating Information
• Interpreting Data

Technical Competencies:

• Data Analysis
• Data Management (Administration)
• Economic Research
• Quantitative Analysis
• Research & Information Gathering
• Statistical & Mathematical Analysis

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Job Description

To lead and review the audit process for Information and Cyber Security across the group in line with the Group Internal Audit strategy to provide independent and objective assurance and advice within a segment or area of expertise to ensure sustainable client centric management of risk across SBG.

• Contribute to the development and implementation of GIA's strategy and operating model by applying insights from the SBG strategy and operating model, business unit strategy and operating model, products, services, client-base and competitive environment, industry and wider developments, regulatory environment, business developments and changes, operations, risk management practices and global assurance practices
• Assess, identify and report on practices in the audit portfolio which negatively impact client experience and raise recommendations to improve client experience.
• Implement the people plan for the portfolio to attract, retain, develop, manage and lead people capable of delivering GIA's objectives. Monitor the effectiveness of the plan and provide regular feedback to inform further development and improvements to the plan.
• Contribute to the development of GIA's data strategy. Implement the strategy across the portfolio.
• Contribute to GIA's technology strategy and implementation. Apply insights on practical audit needs, and from leading technology developments in wider fields, in financial services, within SBG and in risk and assurance practices.

Qualifications

• Post Graduate Degree - IT/ Information Systems/Information Security (Min)
• CISA (Min)
• CISM (Preferred)
• CISSP (Preferred)
• Cloud Security certifications (AWS/Azure) (Preferred)

Additional Information

Experience Required

10 Years + Proven experience in IT Security and audit project management. Experience in building partnerships and engaging with multiple stakeholders at senior levels across the ecosystem. Experience in understanding and evaluating security controls across various technology platforms. Experience in leading large teams; Change management experience.

Behavioural & Technical Competencies

• Making Decisions: This competency is about the pace at which individuals are prepared to make decisions, as well as their willingness to take responsibility for their decisions when under pressure. It also deals with the extent to which individuals are definite about their views and opinions.
• Upholding Standards: Upholding Standards within the organisation is important for ensuring that high quality products and services are provided as well as for ensuring that trust is created and maintained. Individuals need to focus on developing proper and discreet behaviour and to honour their commitments in order to be effective at demonstrating this competency.
• Developing Strategies: This competency includes facets of behaviour such as being visionary and establishing effective plans that take into consideration long-term aspects. This competency also includes the need for individuals to focus on identifying trends.
• Internal Auditing: The ability to follow a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes in accordance with the IA professional standards to enhance and protect organisational value
• Maintain IA Professional Practices: Knowledge of Internal Audit International Professional Practices and apply them to improve the audit methodology, and as a quality standard for audit engagement deliverables to ensure continuous improvement of the audit function.
• IA Technology Application: The ability to utilise technology to source and analyse data that supports the internal audit process (risk assessments, full population testing) and drive visual presentation

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Job Description

To grow and retain a portfolio of high-value Premium Segment relationships through partnering for growth using an ecosystem mindset to proactively provide a high-end differentiated service with premium solutions that add value. This portfolio serves Commercial and Business Customers with a Turnover more than R100mil. High focus on Public Sector as we have Banking relationships with all municipalities in the Garden Route and Central Karoo.

• Act as a trusted advisor by developing a deep understanding of client’s business through regular interaction with clients at their place of business as per segment value proposition guidelines.
• Provide a central advisory role to the client and motivate and processes credit applications timeously.
• Grow and retain a portfolio of high value Premium Business Segment relationships by performing a proactive, mobile, value adding financial partnership role.
• Ensures deep understanding of Customer’s business through regular interaction with clients, including their place of business.
• Ensuring that close personal attention is given to provide a full array of customized financial solutions tailored to meet the growth needs and potential of the clients within the portfolio.
• Providing effective relationship management, aimed at optimizing client profitability and value to the bank by accurately assessing the client’s current and future financial position.
• Ensuring client satisfaction across allocated portfolio of clients, through needs analysis and solution driven outcomes.
• Employs the use of client value chain analysis to understand customer needs and deploy banking and financial solutions to meet those needs.
• To do complex financial analysis on annual financial statements, management accounts and cash flow projections.
• To write and motivate large Business & Public Sector finance applications and to successfully present the case to a business and credit lending committee.
• Responsible for the credit process from start to end including the collateral and the monitoring as well as annual review of all clients with credit facilities.
• To build trust, credibility, and confidence with large Business & Public Sector Clients.

Qualifications

Minimum Degree Requirements, one of the below qualifications or similar:

• NQF 6+ (Business Related)
• B.Comm (Management Accounting)
• B.Comm (Accounting)
• B.Comm (Agricultural Economics)
• BSc. (Agricultural Economics)

Preferable / Advantages:

• Hons Degree
• SAICA Articles/CA
• CIMA Qualified

Experience Requirements:

7 Years experience in the following fields or similar:

• Financial Management, Financial Accounting, Management Accounting role or similar.
• Relationship Management, Credit Analyst, Financial Analyst role in Business Banking.

Preferable / Advantages:

• Public Sector business knowledge / Experience

Location:

• The position will be based in George – Garden Route Karoo Business Centre, Western Cape.
• Office based with flexibility.

Additional Information

Behavioral Competencies:

• Articulating Information
• Convincing People
• Developing Expertise
• Directing People
• Establishing Rapport
• Examining Information
• Exploring Possibilities
• Interacting with People
• Making Decisions
• Providing Insights
• Seizing Opportunities
• Showing Composure

Technical Competencies:

• Banking Process & Procedures
• Business Process Improvement
• Client Knowledge
• Client Retention
• Risk Awareness
• Risk Identification
• Risk Management

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Job Description

To provide a sales and service function by adding value to Enterprise Banking banking client's ecosystem requiring financial and non- financial (e.g., platform business) solutions.

Qualifications

Minimum Qualification

• FAIS recognised qualification i.e. relevant business-related tertiary qualification.

Experience

• 5 - 7 years Relevant FAIS qualification with FAIS experience and operates without supervision.
• Previous experience within a physical, Virtual or Voice branch environment with good understanding of bank processes, policies and products
• Business Banking experinece

Additional Information

Behavioral Competencies:

• Articulating Information
• Convincing People
• Documenting Facts
• Establishing Rapport
• Examining Information
• Interacting with People
• Interpreting Data
• Managing Tasks
• Meeting Timescales
• Showing Composure
• Taking Action
• Upholding Standards

Technical Competencies:

• Active Listening
• Organization Change Management
• Risk Identification
• Risk Management
• Risk Reporting

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Job Description

To lead and review the audit process for a portfolio of audits through audit execution and oversight of the audit team to independently and objectively provide assurance that enables client centric risk management.

• Build strong relationships with relevant senior internal stakeholders to understand the business and to enable assurance processes and GIA's wider objectives.
• Assess, identify and report on practices in the scope of audit projects which negatively impact client experience and raise recommendations to improve client experience.
• Adhere to GIA methodology, policies and procedures. Manage adherence of team members on audit projects. Guide team members to enhance their understanding and application of GIA methodology, policies and procedures.
• Develop and maintain a risk assessment on all areas of risk origination and risk management of the business area responsible for, covering all the risk types to inform audit planning and reporting.
• Contribute to the effective development of audit technology by providing input on technology needs.

Qualifications

• Relevant Degree - Audit (Min)
• Post Graduate Qualification - Audit/Finance/Data Analytics (Pref)
• CIA (Pref)

Additional Information

Experience Required - 9 Years

• 1 - 2 years: Experience analysing complex sets of data to interpret, visualise and identify trends. Understanding of IT controls.
• 5 - 7 years: Planning and executing audits. Managing and engaging with various stakeholders at a Senior Level. Experience in managing and leading teams with a proven track record of delegating and prioritizing tasks.
• 5 - 7 years: Insurance (Long Term)

Behavioural & Technical Competencies

• Developing Strategies: This competency includes facets of behaviour such as being visionary and establishing effective plans that take into consideration long-term aspects. This competency also includes the need for individuals to focus on identifying trends.
• Taking Action: This competency is about taking action in service of achieving the organisation's goals. It is about being energetic, showing initiative and being action oriented.
• Interpreting Data: This competency is about interpreting data accurately with an emphasis on the processing and interpretation of numbers. This competency also includes the utilisation of technology.
• Internal Auditing: The ability to follow a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes in accordance with the IA professional standards to enhance and protect organisational value
• Maintain IA Professional Practices: Knowledge of Internal Audit International Professional Practices and apply them to improve the audit methodology, and as a quality standard for audit engagement deliverables to ensure continuous improvement of the audit function.
• IA Data Analysis: The ability to inspect, transform and model data to inform and support the internal audit process and decision-making