Latest Job Openings at Mr Price Group

JOB DESCRIPTION

As a key member of our team, you will ensure that all customer inquiries, store card applications, correspondence, and employment verifications are handled efficiently and professionally.

RESPONSIBILITIES

• Ensure customer's queries, correspondence and needs are actioned timeously to provide excellent customer service and avoid backlogs and customer complaints.
• Telephonically confirm employment and personal details to verify information provided on the store application forms
• Update customer's details on relevant Debtor's systems to ensure an accurate and up-to-date customer details base
• Process all store card applications across all divisions to increase customer and credit base (outbound agents only)

QUALIFICATIONS

• Grade 12
• 1 year call centre experience - in new accounts environment 
• Knowledge and understanding of industry legislature: Consumers Protection Act; POPI (Protection of Personal Information Act); National Credit Act; ICASA (Independent Communications Authority of South Africa) 

go to method of application »

JOB DESCRIPTION

The purpose of this role is to grow market share and maximize sales through leadership and development of seasonal Visual Merchandise (VM) strategies, visual merchandisers within team and brand accountability through regular interaction with key stakeholders (merchant teams, operations teams, marketing and Visual Merchandisers’ in stores and at support centre).                                                                                                                   

RESPONSIBILITIES

• Develop and implement the required brand’s monthly and seasonal VM Strategies through regular interaction with key stakeholders (merchants, marketing, operations, stores, VM Team). 
• Develop and communicate required brand's monthly and seasonal guides to stores and ensure the guides are in line with the brands strategy and direction, and ensure all mannequins and fixtures meet required standards. 
• When required, assist with visual merchandising training, down to a store level, to increase the visual merchandising standards in stores. 
• Identify gaps in the understanding of required VM standards and VM Implementation (in stores) and educate by responding to Empower uploads, in order to improve VM standards in stores.
• Work closely with the store design team and project store build team, Merchandise Operations Manager (MOM), planners and the marketing team to develop and create floor plans that are aligned with the business strategies. 
• To develop and manage an end to end process of the development of all floor plans for all new stores, revamps and relocations.
• To populate and brief all relevant Visual Merchandise orders for all new stores, revamps and relocations.
• Work closely with and mentor visual display artists, merchandise managers and wider operations team to ensure visual merchandising reflects the brand’s strategy on a store level. 
• Stay abreast with global visual merchandising trends and find ways to adapt trends to fit the Mr Price value retail model. 
• Provide innovative ideas for new products/ business concepts to drive customer experience in stores through visual standards. 
• Work with key stakeholders to ensure that they are up to date with latest brand strategic direction to grow market share and maximize sales in stores. 
• Attend brand review and seasonal post-mortem with merchants to gain required insight to drive brands in store.

QUALIFICATIONS

• Matric/ Grade 12
• Graphic Design Degree/ Diploma or Visual Merchandising Qualification equivalent 
• Min 5 years visual merchandising for a clothing retailer
• Proficiency with graphics software, Adobe Suite (Photoshop & in- design), illustrator – Sketch Up an added advantage and Microsoft suite
• Experience in Visual Merchandising & space planning in a retail environment 

go to method of application »

JOB DESCRIPTION

• The Digital Marketer is responsible for the managing, executing and optimisation of paid social media plans and efficient day to day management of paid social media campaigns in line with key KPI’S.

RESPONSIBILITIES

• Formulating campaign strategy, researching potential marketing channels analysing competitors, and testing.
• Building campaigns and analysing performance, identifying strategic opportunities, facilitating change to achieve and exceed expectations and KPIs. 
• Project managing the processes required to proficiently run and create campaigns.
• Support the Ecom Head and brand team with; research, insight and support around datasets that lead to effective cross-channel media strategies and tactics.
• Deliver insight reports on campaign performance.
• Build effective and logical media plans based on business objectives.
• Upskill other members of the team, where required, on best practice paid social campaign execution.
• Support the wider team to improve their understanding of paid social.
• Help to develop and implement paid social media measurement frameworks and KPIs.
• Interrogate and identify opportunities to build better paid social media plans and processes.
• Develop and implement comprehensive social media strategies to enhance brand visibility and awareness across multiple platforms.
• Collaborate with cross-functional teams to ensure social media campaigns are integrated with overall marketing initiatives and business objectives.
• Work closely with Brand Managers to amplify brand reach and awareness across social platforms.

QUALIFICATIONS

• 3-5 years’ experience in digital marketing with social media being a key focus area.
• An in-depth knowledge of the technologies and processes involved in running Paid Social campaigns. 
• Knowledge & experience of using Meta Business Manager, Twitter (X) Ads Manager, Tiktok Ads Manager and prospecting and retargeting tools.
• Facebook Blueprint certified (preferred)
• Advanced knowledge of Microsoft Excel and PowerPoint 
• Excellent people and communication skills 
• Proven experience in social media marketing with a focus on conversion objectives, brand marketing and brand awareness.
• Strong reporting skills with an analytical mindset
• An ability to interpret data and draw actionable insights to drive decision-making

go to method of application »

JOB DESCRIPTION

The purpose of this role is to co-ordinate marketing activities in line with the marketing strategy in order to deliver on key marketing imperatives and sales targets.

RESPONSIBILITIES

Customer:

• Ensure a thorough understanding of Mr Price Sport customer landscape in order to appropriately execute the Mr Price Sport marketing strategy and deliver an exceptional customer experience across windows and in store to maximise sales.

Research and innovation:

• Investigate competitor activity in the market on an ongoing basis in order to develop new ideas & initiatives to assist marketing forward strategies. Drive continuous visual innovation in order to deliver expeptional windows and visual execution.

Communication:

Co-ordinate the following communication externally & internally, aligned to Mr Price Sport Brand DNA and company objectives: 

•  Above the Line (ATL) and Below the Line (BTL) activities 
•  Brand advertising campaigns (incl. magazine advertising, catalogues, emails & digital) 
•  brand activations & events 
•  marketing information in BIL's to operations teams 
•  ensure that SMS's are sent timeously

Current Trade:

• Provide business insights by analysing the current trade and react to opportunities in order to increase sales through window and in store execution

Brand Visuals:

• Implement brand visual concepts in line with the organisation's marketing plan and the customer journey including window and store seasonal campaigns, promotional campaigns and brand initiatives.

Visual Communication:

• Inspire store associates to deliver world class windows and in store visuals by engaging with stores through communication e.g. workshops, style guides, digital communication, seasonal launches, broadcasts etc.

Shoot Coordination:

• Co-ordinate all shoot requirements ensuring the smooth execution of all campaign and seasonal shoots.

QUALIFICATIONS

• Marketing or Brand degree or diploma
• 3+ years in marketing \ brand role, preferably in an agency
• Experience with visual merchandising, styling and window dressing
• Retail experience is important

go to method of application »

JOB DESCRIPTION

• An Assistant Manager is accountable for relieving the Store Manager in their absence and assists in maintaining company standards of housekeeping, merchandising, shrinkage control, discipline, and security.

RESPONSIBILITIES

• Banking of money 
• Relieve store manager 
• Maintain company standards of housekeeping, merchandising, shrinkage control, discipline, and security 
• Ensure compliance of all company procedures 
• Assist store manager in management of staff
• Ensure front end controls are in place 
• Oversee the cash office 
• Minimize stock loss Customer Service 
• Introduce sales initiatives to reach store targets

QUALIFICATIONS

• Matric / Grade 12 (Mathematics an advantage) or NQF Level 4 
• Previous experience managing people 
• Previous experience managing a department 
• Previous clothing retail experience would be highly advantageous 
• Strong communication skills 
• Strong admin skills 
• Decision maker
• Organizational skills 
• Planning 
• Maintain productivity
• Leadership 
• Enthusiastic
• Ethical and great integrity 
• Honesty 
• Proactive 
• Self-motivated

go to method of application »

JOB DESCRIPTION

• An Assistant Manager is accountable for relieving the Store Manager in their absence and assists in maintaining company standards of housekeeping, merchandising, shrinkage control, discipline, and security.

RESPONSIBILITIES

• Banking of money 
• Relieve store manager 
• Maintain company standards of housekeeping, merchandising, shrinkage control, discipline, and security 
• Ensure compliance of all company procedures 
• Assist store manager in management of staff
• Ensure front end controls are in place 
• Oversee the cash office 
• Minimize stock loss Customer Service 
• Introduce sales initiatives to reach store targets

QUALIFICATIONS

• Matric / Grade 12 (Mathematics an advantage) or NQF Level 4 
• Previous experience managing people 
• Previous experience managing a department 
• Previous clothing retail experience would be highly advantageous 
• Strong communication skills 
• Strong admin skills 
• Decision maker
• Organizational skills 
• Planning 
• Maintain productivity
• Leadership 
• Enthusiastic
• Ethical and great integrity 
• Honesty 
• Proactive 
• Self-motivated

go to method of application »

JOB DESCRIPTION

• An Assistant Manager is accountable for relieving the Store Manager in their absence and assists in maintaining company standards of housekeeping, merchandising, shrinkage control, discipline, and security.

RESPONSIBILITIES

• Banking of money 
• Relieve store manager 
• Maintain company standards of housekeeping, merchandising, shrinkage control, discipline, and security 
• Ensure compliance of all company procedures 
• Assist store manager in management of staff
• Ensure front end controls are in place 
• Oversee the cash office 
• Minimize stock loss Customer Service 
• Introduce sales initiatives to reach store targets

QUALIFICATIONS

• Matric / Grade 12 (Mathematics an advantage) or NQF Level 4 
• Previous experience managing people 
• Previous experience managing a department 
• Previous clothing retail experience would be highly advantageous 
• Strong communication skills 
• Strong admin skills 
• Decision maker
• Organizational skills 
• Planning 
• Maintain productivity
• Leadership 
• Enthusiastic
• Ethical and great integrity 
• Honesty 
• Proactive 
• Self-motivated

go to method of application »

JOB DESCRIPTION

A Store Manager will lead a team of passionate associates in maximizing store sales/turnover, ensuring the stock loss benchmark is maintained and managing the administration of the store.

RESPONSIBILITIES

• Promote sales. 
• Manage stock, and control expenses to meet business targets. 
• Achieve and/or exceed the required targets that are set out for the store. 
• Use store resources effectively to maintain the productivity of the store. 
• Encompass a thorough knowledge of stock and management of policies and procedures. 
• Act as the custodian of all company policies and procedures to ensure standards are met. 
• Assume accountability for the management and the training of all staff. 
• Maintaining the company culture by treating staff in a respectful and professional manner. 
• Ensure all interaction with customers results in an above-average customer service level. 
• Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards. 

QUALIFICATIONS

• Matric / Grade 12, Mathematics an advantage 
• 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail  environment. 
• Excellent business English, both verbal and written  

go to method of application »

JOB DESCRIPTION

Empower our company's security infrastructure and safeguard our valuable assets as a Security Specialist.

Your expertise will be crucial in maintaining the day-to-day operations of our security solutions and swiftly identifying, investigating, and resolving security breaches. Share your knowledge in shaping policies, standards, baselines, guidelines, and procedures, ensuring compliance with cloud service providers. Become an integral part of our team, actively upholding the company's security goals and safeguarding our future.

RESPONSIBILITIES

• Work with architects, system engineers and other IT support teams to define, guide, advise on security standards across the IT landscape, monitoring network activity to identify vulnerable points
• Design and configure security hardware and software
• Use the toolsets available to identify and detect intrusions on corporate network and endpoints; detect any unauthorized attempts to access the systems
• Solutionise by providing options for the IT network for enhancement to the security roadmap
• Train other employees on security best practices, mentoring to junior team members
• Monitor software and hardware for any possible cyber attacks
• Perform security assessments and conduct internal scanning on the network
• Analyze existing systems and make recommendations for changes or improvements
• Prepare reports, action plans and updating of the risk register 
• Organize and conduct tests and “ethical hacks” of the existing company IT architecture
• Keep technical knowledge current through continuation of education
• Provide automation solutions as far as possible
• Serve as a security specialist and conduct training when required 
• Draft policies, standard operating procedures and guidelines
• Prepare reports, action plans and updating of the risk register 
• Be an active change advisory member by reviewing production changes
• Research and Design, benchmark, baseline exercises, trend analysis
• Align with enterprise’s security goals as established by its stated policies, procedures, and guidelines, and to actively work towards upholding those goals.

QUALIFICATIONS

Experience

• 3 years’ experience in a Security role 
• 5+ years in an Infrastructure Back-end support environment and Implementation and deployment of enterprise solutions
• Solid technical experience in Networking (LAN and WAN management, FW/Routers/Switches/Wifi/DHCP/DNS/DMZ/Edge/Segmentation etc). 
• Essential understanding of the response required in a Security Operations Centre. 
• Strong knowledge of design, test solutions, authentication methods, Windows, Apple & Linux operating systems, protocols, Data leakage, Mobile device management, endpoint, application, cloud solutions, identity and access management, penetration testing, web security, strong networking or Microsoft back-end experience. 
• Scripting and knowledge of the NIST and SANS framework would be advantageous. 
• Experience in Governance (POPI/Data Protection/PCI/Policy and Procedure) is required. Knowledge of current security risks and protocols, creation of policy, procedure and standards documentation.
• Management of a Security information and event management environment 
• Design, test, implementation and support of vulnerability management solutions, authentication methods, email and collaboration tools
• Windows, Apple & Linux operating systems, protocols, Mobile device management, Intrusion Detection and Prevention software, network, perimeter, endpoint, application, cloud solutions, identity and access management, penetration testing
• Scripting and knowledge of the NIST and SANS framework would be a great advantage
• Knowledge of current security risks and protocols, creation of policy, procedure and standards documentation.
• Cloud security and controls

Education & Certifications

Relevant IT degree and certifications in 1 or more of the following: 

• CompTIA Security+ CISSP
• GIAC
• Microsoft Certified Systems Engineer
• Microsoft Certified Azure Administrator
• AWS Engineer
• GSuite Engineer
• Associate of ISC
• Certified Cisco or Meraki Engineer 

go to method of application »

JOB DESCRIPTION

• The Floor Supervisor supports the Store Manager in achieving the sales target for their store.  

RESPONSIBILITIES

• Supporting the Store Manager in driving Sales and Turnover
• Creating and delivering an excellent customer shopping experience 
• Motivating and inspiring your team members to work hard and push for sale

QUALIFICATIONS

• Grade 12
• 1 year of Supervisory experience is required in this role, experience leading a team will be an  added advantage
• A passion for homeware