Latest Job Openings at Absa

Job Summary

• Support end-to-end user experience design, including discovery, ideation, conception, detailed design, prototypes and validation across multiple products and areas.

Job Description

• Service Delivery: Deliver IT Digital design services as per agreed performance contract | : Understand and apply existing best practice frameworks to assist in the implementation of identified subject matter processes and standards. | : Provide specialist advice and support in area of accountability to ensure that identified solutions and recommendations are appropriate and effective. | : Identify and recommend new innovative ways of achieving quality results. | : | : | : | :

Education

• Bachelor`s Degrees and Advanced Diplomas  (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

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Job Summary

• Work as part of an agile team to provide application support for specified tech products & services. This includes first line support & basic optimization, administration, configuration, maintenance & trouble shooting / problem solving with end users of these tech products & services.

Job Description

Devops & Support

•  Apply problem solving skills to solve technical problems on existing applications
•  Take ownership for developing advanced design thinking and problem solving skills in preparation for greater complexity / changing / evolving tech
•  Implement configuration, optimization (e.g. upgrades) & maintenance activity (e.g. regular maintenance patches) for enterprise wide applications
•  Schedule and oversee planned maintenance tasks, such as backups and performance tuning, in production for tech products & Services
•  Provide inputs into application documentation for end users
•  Leverage application documentation to guide users through application support processes
•  Leverage knowledge gained on support / trouble shooting processes to make recommendations for user documentation and or application changes / enhancements
•  Execute unplanned maintenance tasks, such as disaster recovery procedures, for production IT services to prevent and to minimize issues
•  Follow governance & risk procedures for all application support e.g. upgrades, maintenance etc.
•  Work as part of an integrated application / product / service team throughout their lifecycle and assist in the application-related aspects of designing, testing, operating and improving technology products & services
•  Identify stakeholder & communication dependencies / interdependencies & requirements in all application support processes & ensure these are followed prior to any application support implementation
•  Proactively identify any risks ahead of application support processes e.g. changes, optimization, maintenance, batch uploads etc.
•  Develop and maintain knowledge in application functionality, user workflow, and business processes to improve level of support provision on an ongoing basis
•  Develop sufficient knowledge of application infrastructure (server, network, security) to improve application support inputs
•  Compile and maintain inventory of applications and related details
•  Meet all SLA requirements associated with application support being provided
•  Follow identified risk, governance & control procedures for all application support provided e.g. backup, documentation etc.
•  Maintain awareness of application risks and opportunities for improvement

Education

• Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• The purpose of this role is to define the optimal portfolio shape through unpacking, understanding and management of volatile portfolio segments, capital consumption and returns. This role will be responsible for the forecasting of future portfolio profitability, influencing acquisition and collections strategies and setting of risk appetite. In addition, responsible for developing monitoring & tracking management information (MI) of strategies & developing reports to highlight trends to management within the Portfolio.

Job Description

Strategy Design & Analysis 

Develop data driven strategies within Retail Customer Value Management (CVM) team, including:

• Defining and monitoring of risk appetite, key risk indicator and key value drivers.
• Set and monitor concentration thresholds to ensure portfolios remain within Credit Risk Appetite (based on Economic Capital consumption, Earning at Risk and Return Weighted Assets) in stress scenarios.
• Defining the optimal portfolio shape through unpacking and understanding of financial ratio’s including RORC, ROEC, RORWA, ROA, PARCC for identified portfolio segment’s and on account level.
• Present key credit trends and highlight recommendations and risk mitigation plans to the relevant Risk Management Head by either extracting data from within own team or consolidating data from central MI team.
• Provide assistance to modelling teams in the form of portfolio/strategy insights, testing of model outputs and possible enhancements.
• Develop and validate of strategies related to existing customers to best maximize opportunities within the portfolio, including:
• Indicate data sample used, possible data exclusions and reasons of exclusions.
• Document strategy design methodology in such a manner that it is transparent and understandable to technical as well as a non-technical audience.
• Document possible alternative strategies and their impact on the business (i.e. champion/challenger).
• Obtain buy-in from all stakeholders (e.g. Business, risk, governance) by communicating strategy verbally to both technical and non-technical audience.
• Liaise with capability team to ensure that strategy is correctly implemented and that timelines are within acceptable standards.
• Execute unit testing (if required) to ensure that proposed strategy is correctly implemented in credit scoring systems.
• Continually benchmark current strategies against mandated risk criteria as well as industry standard and best practice benchmarks.
• Liaise with operational areas to ensure strategies are working optimally.
• Ensure all strategies comply with Bank's credit risk policies & framework.
• Maintain documentation of end-to-end profitability and existing customer strategy.

MI Production 

• Ensure monthly Portfolio Performance Reports (with commentary) are submitted in accordance with the agreed deadlines and required standards and that all actions are addressed and feedback given in a timely manner.
• Produce & analyse monthly MI, to provide insightful to support data areas of potential concern & develop remedial action plans.
• Produce ad-hoc analysis reports on any issues related to the portfolio.
• Ensure the development of more frequent MI (daily, weekly, monthly, as required).

Competencies

• Strong understanding of key credit risk metrics
• Problem Solving
• Understanding of business strategy
• Formulating strategies and concepts
• Deciding and initiating action
• Entrepreneurial and commercial thinking
• Learning and researching
• Persuading and influencing
• Delivering results and meeting customer expectations
• Creating and innovating
• Coping with pressures and setbacks

Minimum requirements

• Commercial B Degree in Accounting/Finance/Statistics/Risk Management or equivalent NQF level 7 or higher qualification
• Three (3) years’ experience in developing data driven analytical strategies in a financial service industry.
• Three (3) years’ experience in credit risk analysis and strategy development.
• Three (3) years SAS exposure/experience and appreciation (or other programming language).
• Three (3) years in depth knowledge of the credit tools and systems used.
• Proficient in MS Office (Word, Excel, PowerPoint and Outlook) and the Internet

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

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Job Summary

• Apply critical thinking & problem solving skills to contribute to all phases of the development lifecycle & quickly produce well-organised, optimized, and documented source code to deliver high-performing, scalable, enterprise-grade applications.

Job Description

Accountability:
DevOps

•  Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve technical problems (Front End, Back End OR Middleware) with high quality solutions
•  Contribute to all phases of the development lifecycle including
•  Evaluate analysis, problem definition, business requirements, solution development & provide recommendations to enable the operational feasibility of solutions
•  Quickly produce well-organised, optimized, and documented source code to deliver technical solutions
•  Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
•  Apply general design patterns and paradigms to deliver technical solutions
•  Support the development of CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins / similar tools and deploying to multi-site Kubernetes environments – supporting and managing your applications all the way to production)
•  Use & configure modern observability techniques leveraging e.g. aggregated logging via ELK stack, metrics via Prometheus / Grafana / NewRElic and tracing using Zipkin/Jaeger
•  Automate tasks through appropriate tools and scripting e.g. Jenkins, Docker, Ansible, Kubernetes
•  Debug existing source code and polish feature sets.
•  Work with integrated teams and other developers to improve and evolve technical products and services
•  Align all application development & development process to Group Architecture & Infrastructure guidelines
•  Provide input into project & program teams (when required) to plan & manage the development lifecycle e.g. releases, risk management, testing, integration etc.
•  Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications
•  Stay ahead of the curve on emerging technologies and development practices and continuously evolve existing knowledge & skill in preparation for cross domain and other experiences e.g. Secure Side, Testing, Infrastructure solutions etc.

People

•  Conduct peer reviews, testing, problem solving within and across the broader team
•  Support the people change teams in the development of user material (Customer, Employee & 3rd Party Adoption)

Risk & Governance

•  Identify technical risks and mitigate these (pre, during & post release)
•  Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
•  Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents

Education and experience required

•  3-8 years + experience - Cobol, JCL & IMS
•  Relevant B-Degree in Computer Science preferred but not essential if minimum requirements of experience & practical application in the following is evident:
•  Automation
•  Messaging
•  Integration
•  Solutioning
•  SSL Security
•  CI/CD etc.
•  Experience working in an agile environment
•  Excellent communication, analytical skills and decision making ability in collaborative environments
•  Excellent understanding of specific coding / scripting languages e.g. Java, C#, Python, Perl, JavaScript
•  Solid understanding of Object Oriented Design and ability to properly apply general design patterns and paradigms
•  Experience with test-driven development and domain driven design
•  Solid understanding of messaging protocols and web services like SOAP and REST
•  Experience with open-source relational databases
•  Knowledge of application server containers: Tomcat, Jetty, JBoss, NodeJS, IIS, .Net Core etc.
•  Good understanding of frameworks and libraries like JavaScript, jQuery, TypeScript, HTML, CSS
•  Experience with CI / CD tools (like Jenkins, Bamboo, TFS, Azure Devops) and Artifact Management (preferably Nexus),
•  Ability to create and maintain sophisticated CI / CD pipelines
•  Strong understanding of version control and related concepts and techniques, particularly Git
•  Experience with appropriate unit testing framework(s)
•  Excellent debugging and problem-solving skills.
•  Comfortable with stubbing tools like wiremock and/or hoverfly
•  Experience with scripting languages like Bash and/or Python
•  Experience with Cloud platforms e.g. Azure, AWS & Google Cloud Platform
•  Familiar with OAuth, Open Connect ID and SAML, preferably with an understanding of AD / LDAP / Kerberos
•  Familiar with Containerisation technologies like Docker & or orchestrators like Kubernetes

Competencies: (Maximum of 8 competencies)

•  Team Working
•  Interpreting Data
•  Meeting Timescales
•  Taking Action
•  Producing Output
•  Checking Things
•  Following Procedures
•  Adopting Practical Approaches
   

Education

• Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• To Support the credit risk process through carrying out comprehensive and quality credit risk functions within the credit lifecycle to create shared growth within the boundaries of internal policies and external regulations

Job Description

• Risk Management: To conduct quality credit risk assessments and reviews, Proactively manage credit risks associated with clients, Develop data driven strategies, facilitate the credit sanctioning process to ensure responsible risk decisions | Data and Systems Management: To produce and analyse relevant management information and insights management | Governance: Ensure the bank's credit, philosophy and all relevant legislation is adhered to | Customer Management: Investigate and resolve all escalated customer complaints .

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Description

• To manage the integrated and enterprise wide risk across AGL CIB, a single-minded approach to risks and controls is essential in ensuring that there’s uniformity and alignment within AGL.  Officer IBFO Risk and Control role is to partner with the business to ensure the embedment of risk management governance frameworks into business processes within Post Trade Services.

Education and Experience required

• A degree and preferably a postgraduate qualification
• Knowledge of risk frameworks
• 3+ years detailed business risk officer knowledge and experience aligned to Banking, Corporate, Treasury and Markets (i.e. Risk and Control Self Assessments (RCSA), Key Indicators, Risk Events, Assurance Governance, Issues Management and Risk reporting).
• Post trade services product and process knowledge would be a benefit.
• Knowledge and understanding of the current regulatory environment that CIB operates in

Knowledge and Skills

• Presentation skills
• Communication skills
• Networking skills
• Evaluation skills
• Ability to deal with senior executives

Competencies: 

• Strong written and verbal skills
• Excellent work ethic and precise attention to detail.
• Ability to take initiative and to take ownership of projects.
• Ability to work independently with minimal supervision.
• Ability to communicate simply and effectively and work well in a team
• Ability to share ideas, listen and take on board other’s ideas
• Willingness and desire to learn and grow

Education

• Bachelor`s Degrees and Advanced Diplomas: Risk Management (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• Work as part of an agile team to provide application support for specified tech products & services. This includes first line support & basic optimization, administration, configuration, maintenance & trouble shooting / problem solving with end users of these tech products & services.

Job Description

Devops & Support Responsibilities

• Apply problem solving skills to solve technical problems on existing applications
• Take ownership for developing advanced design thinking and problem solving skills in preparation for greater complexity / changing / evolving tech
• Implement configuration, optimization (e.g. upgrades) & maintenance activity (e.g. regular maintenance patches) for enterprise wide applications
• Schedule and oversee planned maintenance tasks, such as backups and performance tuning, in production for tech products & Services
• Provide inputs into application documentation for end users
• Leverage application documentation to guide users through application support processes
• Leverage knowledge gained on support / trouble shooting processes to make recommendations for user documentation and or application changes / enhancements
• Execute unplanned maintenance tasks, such as disaster recovery procedures, for production IT services to prevent and to minimize issues
• Follow governance & risk procedures for all application support e.g. upgrades, maintenance etc.
• Work as part of an integrated application / product / service team throughout their lifecycle and assist in the application-related aspects of designing, testing, operating and improving technology products & services
• Identify stakeholder & communication dependencies / interdependencies & requirements in all application support processes & ensure these are followed prior to any application support implementation
• Proactively identify any risks ahead of application support processes e.g. changes, optimization, maintenance, batch uploads etc.
• Develop and maintain knowledge in application functionality, user workflow, and business processes to improve level of support provision on an ongoing basis
• Develop sufficient knowledge of application infrastructure (server, network, security) to improve application support inputs
• Compile and maintain inventory of applications and related details
• Meet all SLA requirements associated with application support being provided
• Follow identified risk, governance & control procedures for all application support provided e.g. backup, documentation etc.
• Maintain awareness of application risks and opportunities for improvement

Skills and Experience Required:

• 15 years experience in retail and corporate environment
• Stock management and ServiceNow experience
• Reporting analyses and team management
• User conflict resolution/management
• Need at least 5 years experience in end user roll-out projects in large financial institutions
• Proven team leader skills in a large financial organization 
• Strong communication skills
• In depth understanding of the RBB branch technology estate, a distinct advantage
• Must have own transport as site visits will be required
• Dell/Lenovo and server and desktop experience and support
• Understanding / experience in networks / switches / cabling / fiber / VOIP and WIFI

Education

• Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• Process Design Manager is responsible for leading a portfolio of process design projects across a business area or channel in Absa. She/he acts as a thought partner to senior business leadership, providing specialist advice and guidance. Process Design Manager manages multiple project teams simultaneously and ensures they deliver coherent, world-class customer experience, process efficiency and process excellence to deliver against defined business objectives.
• An ideal Process Design Manager is a recognised process design expert and able to lead teams to provide consistently excellent and creative design solutions. She/he has a track record of driving development and implementation of business strategy through data-driven process decisions and providing insights and direction to business in senior levels. Process Design Manager is an experienced team leader, who is able to oversee multiple large projects simultaneously. She/he is passionate about high quality, outstanding output and developing skills, and capabilities of the people in her/his organisation. 

Experience and understanding of customer design (UX, Service Design, user testing) is beneficial.
Job Description

Accountability: Business alignment and strategy

• Partner with business and channel leadership to create world-class innovative and efficient processes that align with business and channel strategy. Identify opportunities, and provide expert advice on the vision and objectives.
• Continually elevate the quality, cost, and efficiency of experiences, products, and services we design to enable the business to deliver on its objective
• Drive innovation across Absa’s product and process engineering, challenging the existing thinking and limitations to deliver step-change in customer and colleague experience
• Work with customer metrics and measurements to both monitor and manage the quality of process engineering delivery and to create tangible customer insights needed for the decision making
• Stay abreast of industry trends and role players and ensure that RBB is well-positioned to provide competitive and industry-leading Design

Accountability:  Project management

• Plan, lead and guide multiple project teams within the portfolio space, ensuring data-driven approach, focus on the highest impact work, timely delivery of agreed outcomes, and high process design quality
• Lead the teams to apply rigorous analysis and creative insight to create both continuous and step-change improvements in Absa's process efficiencies and effectiveness
• Define the objectives, scope, and deliverables of each project and align with the business to ensure clear project plans and delivery model
• Translate process designs into technical, business, and architecture requirements that account for risk and compliance requirements and technical limitations
• Allocate and monitor process engineering resources to ensure that quality work will be completed on time and within budget. Involve external agencies when appropriate
• Take ownership of the processes within the project and constructively challenge business and technical decisions to ensure the best possible experience for the customer and colleague
• Sign‐ off designs at various milestones, ensuring high quality, consistency, and adherence to design standards
• Actively seek ways to measure the impact of the process design to the customer and business, reporting the insights to the senior management and business stakeholders

Accountability: World-class process design

• Act as a thought leader in Absa, providing insights and advice based on deep expertise in process engineering methodologies (e.g., lean, six Sigma), understanding of new and advanced technologies and global best practice
• Prioritize and design scalable, efficient, effective, cost-efficient processes that deliver significant customer and business value (e.g., experience, cost savings, quality, and resource utilization)
• Deliver projects, which lead to the creation of an industry-leading customer and colleague experience, which is notably different, far exceeds expectations and is at the global forefront of simplicity and usability while still maintaining the depth and richness in the functionality of the Absa product set
• Ensure that end to end business impact of process design is measured, well understood, and articulated. Document and distribute project outputs in such a way that input requirements for downstream  business-, delivery- and embedment partners are met e.g. Operations, Product teams, Technology
• Ensure the teams embrace best practice methodologies, tools, and analysis, and follow best-practice standards in developing process designs

Accountability: People Leadership

• Actively manage the people in the teams, supporting them in prioritization, problem-solving and technical development
• Create a Design office and team environment in which process engineers will thrive, be motivated by, and develop as professionals
• Promote the professional development of the individual designers through one to one mentoring, training, and providing the right opportunities for development
• Actively contribute the overall knowledge management, providing insights and direction; and by bringing people together to share knowledge

Education and experience required

• Engineering qualification (NQF Level 8-10)  or equal work experience; Six Sigma Green Belt required, Six Sigma Black Belt preferred
• 6-10 years’ experience, of which 2-4 years in leading complex, commercial, process design projects involving senior stakeholders
• Proven excellence in technical skills across several process design methodologies (e.g., Reengineering, Lean, Six Sigma), strong understanding of Business and Solution architecture
• Understanding of agile working environment and methodologies
• Demonstrated business acumen required, other commercial or operational business experience advantageous.
• Experience and understanding of customer design (UX, Service Design, user testing) is beneficial.

Education

• Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised