Job Openings at IIE MSA and IIE Varsity College

Duties and Responsibilities:

Presentation Target

• Deliver engaging presentations at targeted schools, showcasing the benefits of our institution.
• The ability to deliver a great presentation to potential students is crucial.
• Distribute marketing materials and interact with students to generate interest and enquiries.
• Represent our brand at career expos and other stakeholder events.
• Achieve monthly presentation targets as per school priorities.

Database Collection

• Meet monthly targets for collecting school databases to expand our reach.

Interview Target

• Make proactive calls to prospective students, scheduling interviews to meet daily and weekly targets.
• Follow up on online applications, ensuring proof of payments and scheduling appointments.
• Provide prompt responses to online and telephonic enquiries.
• Conduct interviews following an established script, building rapport with students and parents.
• Achieve individual targets for weekly, monthly and annual interviews.

Application Target

• Assist students with the online application process during interviews, securing applications on the spot.
• Follow up with unpaid online applications and ensuring payment is completed.
• Conduct regular calling campaigns to convert interviews into applications.
• Drive application acceptance and pre-registration fee payment.
• Achieve individual targets for weekly, monthly and annual applications.

Registration Target

• Support the campus by converting applications to registrations to achieve the annual campus registration target.

Administration and Reporting

• Maintain accurate daily reports, including call reports and interview booking trackers and the CRM system.
• Ensure interview forms are completed correctly and applications have valid supporting documentation.
• Update relevant systems and reports as required by the Head: Student Recruitment.

Competencies Required:

• Strong interpersonal and communication skills to effectively engage with students, parents and stakeholders.
• The ability to deliver a compelling presentation at schools is crucial.
• Friendly, tenacious, and target-driven mindset with exceptional organisational abilities.
• Excellent time management skills to handle multiple tasks and work under pressure.

Minimum Requirements:

• National Diploma (NQF6) with 3 years sales experience (preferred) OR,
• Alternatively, minimum of National Senior Certificate (or equivalent) with 5 years sales experience.

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Duties and Responsibilities:

Student Capacity Planning

• Understands the timetable in terms of phase in and phase out rules related to phase out and teach out qualifications
• Understands the process and advises on the need to teach out a qualification in consultation with the Head: Academic Operations, and ensures that all such requests are formally approved via the National office and governance committees at the Central Academic Team (CAT)

Lecturer Budget Support

• Ensures that the campus Academic team are informed of the student group planning in order to complete the lecturer budget

Venue Management

• Facilitates the ad hoc allocation of venues for various events throughout the year, including any corporate offers on campus
• Liaises with the campus Facilities Co-ordinator to report any venue related problems or to arrange for special requests regarding venue facilities, and ensures that classroom checks are completed timeously
• Communicates any changes to the teaching timetable to students and lecturers

Assessment Timetabling

• Ensures effective planning of computer room venue software and IT equipment in venues for practical assessments
• Assists with the planning and allocation of venues to be shared with the Assessment Centre

Timetabling & Attendance Register Management

• Allocates lecturers into the teaching timetable, taking into account respective lecturer constraints as received from the Academic team
• Manages timetable changes during the academic year (i.e. updates the academic system with rescheduled sessions received from the Academic team)
• Ad hoc printing of daily registers for Lecturers where required
• Captures attendance in the academic system on request
• Monitors registers daily during the registration period to identify students who are still not appearing as registered students and ensures this information filters through to the Admission Centre for follow up for the completion of the registration process
• Ensures that the attendance registers are filed correctly in an orderly system for ease of accessibility in the case of attendance related enquiries
• Manages the operational delivery of programmes, this may include programme specific events e.g. Moot court, Info evenings etc
• Releases and communicates the teaching timetable to students and lecturers and informs them of any updates to the timetable thereafter
• Ensures that all timetabling information is captured accurately and timeously in the academic system
• Schedules supplementary sessions as required from the Academic team

Programme Operations Support

• Acts as the liaison between the Capacity Planning and Timetabling Centre and the Head of Faculties on any programme related issue in support of the academic programme
• Maintains a strong communication channel with all relevant stakeholders that supports all operational requirements that may impact the designated programmes
• Liaises with the campus Academic team regarding post assessment queries
• Manages the corporate offer space, ensuring that enough material has been ordered for the students and lecturer and distributes it on the day

Campus Collaboration & Team Support

• Assists with campus specific projects/events (e.g. Graduation, Open Day etc.)
• Complies with The Protection of Personal Information Act (POPIA) legislation relevant to the Capacity Planning and Timetabling Centre
• Collaborates with all departments on campus to facilitate optimal performance within the Capacity Planning and Timetabling Centre and to ensure a high-quality student experience

Competencies Required:

• Interpersonal and communications skills
• Problem solving skills
• Computer proficiency
• Time management skills
• Best suited to a friendly, organised and systematic person who has an eye for detail and who works accurately and is able to handle pressure

Minimum Qualification Requirements:

• Minimum of a National Diploma/ Advanced Certificate (NQF Level 6)
• Advanced Diploma or Degree (NQF Level 7) is advantageous

Minimum Work Experience Requirements:

• Minimum of 2 years administrative experience (Ideally with timetabling experience)

go to method of application »

Duties and Responsibilities:

Presentation Target

• Deliver engaging presentations at targeted schools, showcasing the benefits of our institution.                             
• The ability to deliver a great presentation to potential students is crucial.
• Distribute marketing materials and interact with students to generate interest and enquiries.                                             
• Represent our brand at career expos and other stakeholder events.        
• Achieve monthly presentation targets as per school priorities.

Database Collection

• Meet monthly targets for collecting school databases to expand our reach.

Interview Target

• Make proactive calls to prospective students, scheduling interviews to meet daily and weekly targets.
• Follow up on online applications, ensuring proof of payments and scheduling appointments.
• Provide prompt responses to online and telephonic enquiries.
• Conduct interviews following an established script, building rapport with students and parents.
• Achieve individual targets for weekly, monthly and annual interviews.

Application Target

• Assist students with the online application process during interviews, securing applications on the spot.
• Follow up with unpaid online applications and ensuring payment is completed.
• Conduct regular calling campaigns to convert interviews into applications.
• Drive application acceptance and pre-registration fee payment.
• Achieve individual targets for weekly, monthly and annual applications.

Registration Target

• Meet individual targets for new student registrations.      

Administration and Reporting

• Maintain accurate daily reports, including call reports and interview booking trackers and the CRM system.
• Ensure interview forms are completed correctly and applications have valid supporting documentation.
• Update relevant systems and reports as required by the Head: Student Recruitment.

Competencies Required:

• Strong interpersonal and communication skills to effectively engage with students, parents and stakeholders.
• The ability to deliver a compelling presentation at schools is crucial.
• Friendly, tenacious, and target-driven mindset with exceptional organisational abilities.
• Excellent time management skills to handle multiple tasks and work under pressure.

Minimum Requirements:

• National Diploma (NQF6) with 3 years sales experience (preferred).
• Alternatively, minimum of National Senior Certificate (or equivalent) with 5 years sales experience.