Jobs at Volvo Group

The main purpose of the job is Supervision of the activities of workshop employees to meet required departmental targets at the required levels of efficiency and service delivery.

Reporting: The position reports to the Service Manager.

Job Objectives:

• Supervision of daily staff activities.
• Effective daily planning of work ensuring efficiency at all times.
• Allocate available Technician according to the production plans.
• Ensuring high level of customer satisfaction is met consistently.
• Control WIP (Work In Progress) until completed.
• Liaise with service advisor to ensure correct completion and processing of documentation.
• Monitor and control progress of jobs ensuring feedback to service advisors.
• Ensure relevant technical literature is in place providing guidance where required.
• Ensure that Technicians comply with the Volvo Standards.
• Ensure necessary control of workshop equipment, vehicles and special tools.
• Observe and follow directives given in policies, instructions as well as SHEQ.
• Ensure road testing and programming of vehicles according to required standards.
• Ensure vehicle testing is carried out.
• Address any issues of poor workmanship immediately.
• End to end management of team assigned.

Qualification & Job Experience:

• Matric / N3.
• Diesel Mechanic Trade Test.
• At least five (5) years’ experience working as a Diesel Mechanic, 2 of which must be in a Team Leader/ Supervisor capacity within the workshop environment.
• Code 14 license with PDP.

Key Competencies:

• Develop and train.
• Excellent planning and organizing skills.
• Good leadership ability.
• Diagnostic expertise.
• Effective communicator.
• Decision making ability.
• Manage well under pressure.

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The main purpose of the job is to produce the required labor hours through maintenance and repair work, in accordance with the Company quality and efficiency standards.

Reporting: This position reports to the Team Leader.

Job Objectives:

• Fault-finding and diagnosis on Volvo Products by interpreting product “under performance” and/or failure.
• Interpret and implement information in Volvo Manual and Service Literature.
• By following directives provided in Workshop Manuals, produce work of Volvo acceptable standards.
• Follow repair, maintenance instructions and specifications as per the manual.
• Ensure excellence in customer service delivery through meticulously following procedures/processes.
• Provide comprehensive and accurate reports on diagnosis, assessment of component/part, failures, observations, actions and recommendations.

Follow procedures for breakdown work:

• Liaise with driver before responding to customer breakdowns;
• Ensure the correct documentation is in place and accurately completed before submission.
• Compliance to ISO 9001 and other Safety standards.

Qualification & Job Experience:

• Matric/N3.
• Trade Test Certificate - Qualified Diesel Mechanic.
• 3 years Dealership experience in maintenance and repairs of heavy commercial vehicles.
• Must be in possession of a Code 14 driving license or a Code 10 driving license with a valid PDP.

Key Competencies:

• Ability to read all relevant measuring equipment.
• Knowledge/skills to effect correct repair work.
• Ability to interpret technical manuals and specifications and put into practice.
• Must be able to speak, read and write English.
• Computer literacy.

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The main purpose of the job is to provide diagnostic and fault finding expertise for all auto-electrical work including advice to technicians where required.

Reporting: This position reports to the Team Leader.

Job Objectives:

• Fault tracing and diagnosis on Volvo Products.
• Apply knowledge and experience to interpret symptoms of “under performance” or failure of components.
• Follow directives provided in Workshop Manuals.

Interpret Volvo manuals, specifications, directives and instructions.

• Produce work of acceptable standards as per instructions/directives.

Produce and maintain work of acceptable standard.

• Follow repair and maintenance instructions and specifications provided in Manual and Service Literature.
• Follow procedures/processes to ensure vehicles/components are presented to customers in acceptable condition.

Provide comprehensive and accurate reports of diagnosis, assessment of component/part failures, observations, actions and recommendations.

• Document observations, actions, recommendations and job cards and relevant service/information sheets.

Follow Instructions from Management and supervisors concerning work allocated and produce and maintain work of a Volvo standard.

• Carry out work allocated i.e. job cards.
• Carry out the work allocated to the Volvo standard and specifications.

On completion of the work completed the Job cards.

• When completing the job cards the following will be looked at:
• Complaint.
• Cause.
• Correction.
• Complete QC documentation.
• Complete servicing schedules.
• Parts invoicing.
• Vehicle standard times.
• Complete the job cards in such a manner so as that the service advisor can interpret the information correctly.
• Hours worked are reflection of the job card.

Ensure that House keeping is maintained to the Volvo standard and the management requirement.

• All tooling is maintained.
• Work area is as required by management and the Volvo prescription.
• Store the equipment as prescribed by management.
• Assist when mechanical repairs are required.
  • When there is insufficient auto electrical work assist in mechanical repairs as when requested by the supervisor.
• Compliance to ISO 9001 and Safety.
  • All process in your area of responsibility are following ISO standard.
  • Ensure the safety process are followed.
  • Ensure the Safety Act and Regulation is adhered to.

Qualification & Job Experience:

• Matric/N3.
• Qualified Auto Electrician.
• Health and safety training courses.
• 3 years in maintenance and repairs of commercial vehicles.

Key Competencies:

• Ability to read all relevant measuring equipment.
• Must be willing to work standby and overtime.
• Knowledge/skills to effect correct repair work.
• Ability to apply correct interpretation of technical manuals and specifications in practice.
• Must be able to speak, read and write English.
• Must be in possession of a PRDP driver’s license.
• Computer literate.