Jobs at Rhodes University

Main Objectives
The Service Desk provides a point of communication for all ICT users telephonically, via email, or by users physically coming to the Division.

The Lead: The Service Desk Agent drives the efficiency and effectiveness of the Service Desk, ensuring that a point of coordination for several sections/groups and processes is well maintained, resulting in excellent customer service to all staff and students.

The Requirements
Grade 12 plus approximately 6 years’ relevant experience where such relevant experience includes: -

• Previous experience working in an ICT Service Desk environment, especially using an IT Ticketing system.
• At least 2 years experience supervising staff OR have a Supervision Certificate plus a year’s experience
• Previous experience working with management of assets and updating of asset registers or 6 years administrative experience working at an advanced and independent level
• An ITIL qualification will be an advantage

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Main Objectives:

Academics are expected to assume administrative, management, and leadership duties at the Departmental, Faculty, and University level and contribute to their profession. 

In addition, a Professor and Associate Professor provide academic leadership in teaching and learning, research, and community engagement, as well as contribute towards the governance of the institution. This leadership contribution of the Associate Professor and Professor should be evident at the departmental, Faculty, and institutional levels. The incumbent is expected to take on the role of Head of Department when needed and must be willing to assume these responsibilities.

The requirements
The job requirements at each level are specified below:

Associate Professor

• At least a PhD in Fisheries Science or Aquaculture or equivalent.
• Considerable teaching experience at the undergraduate and postgraduate levels.
• Experience in teaching and research in aquaculture and fisheries science is required. Ichthyology would be beneficial.
• Research supervision of Master’s and PhD degrees to completion required.
• An established national and an emerging international profile in the discipline.
• Track record of research publication and research grant acquisition.
• Proven track record of administration, management, and leadership roles in teaching, assessment, research, and community engagement.
• Proven track record of developing and maintaining national and international partners and collaborators.

Professor

• At least a PhD in Fisheries Science or Aquaculture or equivalent.
• Extensive teaching experience at the undergraduate and postgraduate levels.
• Experience in teaching and research in aquaculture and fisheries science is required. Ichthyology would be beneficial.
• Research supervision of Master’s and PhD degrees to completion required.
• International profile in the discipline.
• Extensive track record of research publication and research grant acquisition.
• Proven track record of administration, management, and leadership roles in teaching, assessment, research, and community engagement.
• Proven track record of developing and maintaining national and international partners and collaborators.