Jobs at Pedros Flame Grilled Chicken

DUTIES AND RESPONSIBILITIES:

• Attending to phone calls
• Customer service
• Calendar management
• Greeting visitors
• Front desk operations
• Administration support
• Pre-store opening tasks

REQUIREMENTS:

• Excellent customer service skills
• Excellent communication skills (written and verbal)
• Microsoft Suite Experience (Excel, Word and Outlook)

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DUTIES AND RESPONSIBILITIES:

• Conduct training sessions on preparation of foods as per our Standard Operating Procedures
• Support, mentor, and upskill trainees and new employees
• Promote efficiency and improve skills of employees
• Keep attendance ,training records and registers
• Monitor employees performance and response to training
• Conduct performance evaluations and identify areas of improvement
• Provide daily updates on training areas done daily in-stores
• Work within a team and drive the restaurant forward
• Assist in New Store openings – supporting the teams through constant mentoring and coaching
• Assist the Training Department with Adhoc Training tasks and projects within Pedros
• Doing presentations to the target audience for all Pedros Training Modules and SOP’s

REQUIREMENTS:

• Minimum of 1 year experience in the Restaurant and Fast Food Service or related industry 
• Minimum of 1 year experience as a Griller
• Good verbal and written communication skills
• Organisational and time management skills
• Attention to detail
• Be prepared to go the extra mile
• Must be computer literate and must be able to write professional reports from time to time
• Must have own mobile phone
• Live centrally in Cape Town

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DUTIES AND RESPONSIBILITIES:

• Overseeing overall operation of the restaurant/ take-away
• Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained.
• Overseeing and managing stock control, purchasing and orders
• Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away.
• Maximising profitability and meeting sales and GP% targets, including motivating staff
• Managing staff including discipline and work rosters.
• Work within a team and drive the restaurant/take-away forward
• Ensuring compliance with health and safety regulations

REQUIREMENTS:

• Restaurant and Fast-Food Service experience. Minimum 3-years related experience required.
• GAAP/ MICROS experience and knowledge
• Management skills
• Organizational skills
• Customer Service and good verbal communication skills
• Problem-solving skills