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Old Mutual is an international investment, savings, insurance and banking group. For over 170 years we have been serving the growing insurance and investment needs of our customers, helping them achieve their lifetime financial goals.
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Job Description
- Our company is seeking a highly experienced and motivated Head of Money Management to lead the strategic direction and day-to-day operations of our collections and disbursements capability. The successful candidate will be responsible for driving the development of robust operational structures and processes, while also setting the strategic direction for the function to ensure it remains at the forefront of industry trends and developments.
Key Responsibilities:
- Develop and implement strategies to ensure accurate, timely, and robust raising, collection, and matching of policy contributions.
- Oversee the disbursement of payments and effective servicing of all money in and out exceptions.
- Evaluate and implement collection and payment technologies, trends, tools, and techniques across all market segments.
- Develop and manage relationships with third-party vendors and providers of collection and payment technologies.
- Build, manage, and motivate a team of money management professionals.
- Provide leadership and direction to the money management team, setting performance goals, and ensuring they are met.
- Develop and maintain effective reporting and monitoring processes to ensure that money management targets are met.
- Establish and monitor key performance indicators (KPIs) associated with successful money management, including collection rate success (across channels/segments etc) payment accuracy, exception handling turnaround time, customer satisfaction, cost-to-collect etc
Qualifications:
- A Bachelor's degree in finance, accounting, or a related field.
- Qualified Chartered Accountant highly preferred
- A proven track record leading money management large-scale money management functions, specifically experience in collections and payments.
- Proven track record of developing and implementing successful money management strategies.
- Strong knowledge of collection and payment technologies, trends, tools, and techniques across all market segments.
- Excellent leadership and management skills, with a demonstrated ability to build, manage, and motivate a team.
- Excellent communication skills, with the ability to build strong relationships with internal and external stakeholders.
- Ability to work under pressure and meet deadlines.
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Job Description
- Our company is seeking a highly experienced and motivated Head of Money Management to lead the strategic direction and day-to-day operations of our collections and disbursements capability. The successful candidate will be responsible for driving the development of robust operational structures and processes, while also setting the strategic direction for the function to ensure it remains at the forefront of industry trends and developments.
Key Responsibilities:
- Develop and implement strategies to ensure accurate, timely, and robust raising, collection, and matching of policy contributions.
- Oversee the disbursement of payments and effective servicing of all money in and out exceptions.
- Evaluate and implement collection and payment technologies, trends, tools, and techniques across all market segments.
- Develop and manage relationships with third-party vendors and providers of collection and payment technologies.
- Build, manage, and motivate a team of money management professionals.
- Provide leadership and direction to the money management team, setting performance goals, and ensuring they are met.
- Develop and maintain effective reporting and monitoring processes to ensure that money management targets are met.
- Establish and monitor key performance indicators (KPIs) associated with successful money management, including collection rate success (across channels/segments etc) payment accuracy, exception handling turnaround time, customer satisfaction, cost-to-collect etc
Qualifications:
- A Bachelor's degree in finance, accounting, or a related field.
- Qualified Chartered Accountant highly preferred
- A proven track record leading money management large-scale money management functions, specifically experience in collections and payments.
- Proven track record of developing and implementing successful money management strategies.
- Strong knowledge of collection and payment technologies, trends, tools, and techniques across all market segments.
- Excellent leadership and management skills, with a demonstrated ability to build, manage, and motivate a team.
- Excellent communication skills, with the ability to build strong relationships with internal and external stakeholders.
- Ability to work under pressure and meet deadlines.
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The Opportunity:
- We are looking for a Senior IOS Developer who will be responsible for developing applications for mobile devices powered by Apple’s iOS operating system. Ideally, someone who is proficient with one of the two programming languages for this platform: Objective-C or Swift. They must also have a strong understanding of the patterns and practices that revolve around the iOS platform.
Responsibilities
- Design, build and maintain banking application for iOS
- Ensure the performance, quality, and responsiveness of the application
- Collaborate with a team to define, design, and ship new features
- Identify and correct bottlenecks and fix bugs
- Help maintain code quality, organization, and automatization
- Work within an Agile environment
- Writing and implementing efficient code
- Working closely with other developers, business and systems analysts and QA testers
- Publishing application on App Store.
Requirements and skills
- Proven experience as an app developer
- Proficient in Objective-C and swift
- Extensive experience with iOS Frameworks
- Knowledge of iOS back-end services
- Knowledge of Apple’s design principles and application interface guidelines
- Proficient in code versioning tools like Git
- Familiarity with push notifications, APIs, and cloud messaging
- Experience with continuous integration and tools like Jenkins
- A Matric or Grade 12 equivalent, relevant Tertiary Qualification as well as a minimum of 8 years’ experience in Software Design and Programming.
You will also need to have experience in working with the following technologies in an Agile environment:
- Swift
- Objective C
- Xcode
- Agile
- Git
- Cocoapods/Carthage
- Restful webservices
- Patterns
Education
- Bachelors Degree (B): Information Technology (Required), High School (Grade 12) (Required)
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Job Description
- This is a marketing and sales role. It undertakes third party marketing (selling) and relationships building with brokers. The consultant endeavours to increase Old Mutual’s market share by means of maximising business submission from intermediary financial advisors, and retention to Old Mutual.
- Do you have experience in the financial services industry in financial planning and/or marketing?
- Are you passionate about making South Africa a better place for everybody by helping intermediaries to support their clients to plan for the future, prepare for the unexpected, and provide for their loved ones?
- Would you love to work for a company who, for 177 years, has been helping our clients and intermediaries do great things?
- Are you an entrepreneurial, ambitious individual?
ANYONE, anywhere is South Africa, who answered “yes” to the above questions, are invited to submit their applications for the position of Business Consultant. The consultant role provides you with the opportunity to flex your business development and marketing skills while effectively determining your own rewards!
This creates an excellent opportunity to build your own business, while still reporting and enjoying the benefits of working for a big Insurance company. The individual needs to be goal orientated, good with numbers and must have a will to win.
Role Qualifications:
- Relevant experience as a broker consultant, financial advisor, broker support staff or in a marketing role within the financial services industry
- Grade 12
- A 3-year degree/diploma will be an added advantage
- Fluent in English and Afrikaans
- Valid driver’s license and own reliable transport
- Willingness to work for commission only (Please take note that the incumbent will get adequate financial support to establish a viable panel of allocated brokers/financial advisors)
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Job Description
The Assessment Consultant is responsible for identifying assessment needs and implementing assessment projects and processes across OML, including the facilitation of the assessment process and providing feedback to individuals and business.
- Oversees candidate assessment processes (video-briefing) and administers assessments when required (responsible for candidate assessment experience)
- Ensures the offering of professional assessment services to clients across OML
- Provides individual and management assessment feedback
- Ensures that automated assessment reports are correct and appropriate recommendations are aligned to OML standards and requirements
- Prepares individual and group assessment reports
- Provides team effectiveness feedback
- Manages assessment projects and monitors delivery thereof
- Proactively interacts with Human Capital Business Partners and Talent Management Specialists to anticipate and identify assessment needs within the different segments
- Ensures appropriate assessments are conducted in line with client needs
- Supports integration of assessments across all HR practices
- Identifies and participates in research development initiatives within the Assessment Centre (validation research, trend analysis)
- Sources and manages technical assessments and simulations library
- New product onboarding
- Updates and maintains all training and assessment toolkit material
Education
- Masters Degree (M) (Required)
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Job Description
- This role assists clients telephonically or face to face, in accordance with business, process and compliance rules.
- The incumbent is individually accountable for achieving results through own efforts. Customer focused role.
- Provides telephonic and face-to-face service to customers.
- Adheres to service and quality standards.
- Adheres to business, process and compliance rules.
- Moderate to high level of technical knowledge.
- Multi skilled across product and process relevant to the business area.
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Job Description
- Old Mutual is looking for a Senior User Interface Designer to play a Front-end Design and Componentization Role in our Digital Advisor Experience program which seeks to provide our financial advisors and intermediaries with a best-in-class digital experience to enable them to champion “Mutually Positive futures” for our customers.
- As the Advisor Experience Snr UI Designer your goal will be to gain a deep understanding of the advisor & intermediary ecosystem as well as the Old Mutual Visual language and use that to drive Visually aligned and aesthetically elevated, human-centred Designs for the advisor platform and relevant digital comms.
- Although your focus will be on the visual treatment and micro-interaction design, the ideal candidate is one who understands the intermediary(Financial Adiviser, Planner, Broker, Banker) space and the effect their great UI and UX has on customer and business outcomes.
As the Advisor Experience UI Design Lead you will lead our efforts in:
- Art direction of the Advisor experience (working with Design and Brand)
- Leveraging and Extending the Old Mutual Design system in Figma
- Building and maintaining the Advisor platform Sticker sheet in Figma
- Componentisation, Templatisation & documentation
- Alignment of visual & interaction language with other Digital platforms
- Creating user testing prototypes I knew no hmm set alarm hmm umm and experimentation(A/B, Multi-variet testing ) artefacts
- Differentiating this Advisor platform in the market
You will collaborate with:
- Local and off-shore designers
- The product Manager & Owner
- Platform Partners
- Tech & Engineering
- Design Chapter Leads(UX, UI, SD, Quant & Qual Research ) and broader Design community
- Personalisation team
Role Description & Key Result Areas:
- Introducing and applying expert art direction to the visual design across digital projects
- Ensuring a high standard of visual execution across all digital touch points
- Reviewing the work of UI Designers across and providing direction and feedback
- Manage and plan the User Interface Design activities on digital product development and continuous improvement initiatives in the Digital Financial Services space
- Ensure collaboration and alignment with all associated disciplines of Feature, Content, UX and Design thinking in the various phases of the digital product development
- Drive the use of knowledge management and collaboration platform(s) for Design processes, tools and artefacts
- Drive the re-use of components and broader design system
- Ensure adherence to design system and standards
Technical Expertise
- Create, improve and define creative direction through use of mood boards, prototypes, style guides, user flows
- Atomic design & Design Systems
- Componentisation, Templatisation & documentation
- Present and defend decisions. All your design decisions should be based on the overall design roadmap as well as your own design thinking and fundamental principles (i.e. color theory, visual weight, etc.)
- Continually keep yourself and your design team updated with the latest changes in your industry’s standard
- Understanding of basic front-end languages
- Solid Understanding of Visual Design principles
- Agile and lean UX
- Run Ideation, Co-creation, Rapid-prototyping sessions
- Actively contribute to the Old Mutual design system, frameworks and UCD artefacts
- Ensures creation of interactive high-fidelity prototypes of user interface designs that visually and textually communicate the behavior of digital products where applicable or feasible.
- Collaborate with on high-quality visual and interaction design and front-end development to generate engaging and enriched UI design, in line with UX prototypes and design strategies.
- Drive on-project/in-delivery adoption of reusable design systems that allow for consistency, embedded quality and design efficiency within the digital products.
- Collaborate with other design & technology teams to fully leverage technology capabilities while supporting continuous delivery.
Business Acumen:
- Use systems thinking to address problems and questions at scale.
- Plans and scopes design execution that will improve product and service experience outcomes at scale.
- Creates, analyses & manages work that provide direct business impact.
- Demonstrates some knowledge of how industry trends & competitive landscape impact Old Mutual Digital
- Sees cross platforms patterns to help drive a Omnichannel Experience for Old Mutual Customers.
- Hands-on experience mapping & creating Storytelling artefacts
Management Effectiveness :
- Develops peers and possibly direct reports through mentoring and coaching.
- Drives operational excellence through area of supervision.
- Leads service delivery.
- Accountability for managerial work, including selection, performance management and talent management.
- Contributes towards operational capability enhancement (people, process and technology) for digital experience design - facilitates feedback loop between execution and capability
- Manages supplier relationships in delivery.
- Needs to report on and hold accountability for the performance of the user interface design execution on Digital work streams.
Requirements and qualifications:
- Matric
- Bachelor’s Degree
- Experience using tools such as Figma
- A minimum of 5 years of professional UX design experience, with deep knowledge and skills in generating digital interface outcomes.
- A minimum of 3 years of professional experience in people and team management.
- Proficiency in Figma is a must
- Experience in Financial Industry Digital and Ecommerce
- Exposure to Design Systems and Design Leadership
- Demonstrated strong understanding of Agile and Lean UX methodologies
- Experience & Proficiency in User Research & Testing
go to method of application »
Job Description
- Old Mutual is looking for a Senior User Interface Designer to play a Front-end Design and Componentization Role in our Digital Advisor Experience program which seeks to provide our financial advisors and intermediaries with a best-in-class digital experience to enable them to champion “Mutually Positive futures” for our customers.
- As the Advisor Experience Snr UI Designer your goal will be to gain a deep understanding of the advisor & intermediary ecosystem as well as the Old Mutual Visual language and use that to drive Visually aligned and aesthetically elevated, human-centred Designs for the advisor platform and relevant digital comms.
- Although your focus will be on the visual treatment and micro-interaction design, the ideal candidate is one who understands the intermediary(Financial Adiviser, Planner, Broker, Banker) space and the effect their great UI and UX has on customer and business outcomes.
As the Advisor Experience UI Design Lead you will lead our efforts in:
- Art direction of the Advisor experience (working with Design and Brand)
- Leveraging and Extending the Old Mutual Design system in Figma
- Building and maintaining the Advisor platform Sticker sheet in Figma
- Componentisation, Templatisation & documentation
- Alignment of visual & interaction language with other Digital platforms
- Creating user testing prototypes I knew no hmm set alarm hmm umm and experimentation(A/B, Multi-variet testing ) artefacts
- Differentiating this Advisor platform in the market
You will collaborate with:
- Local and off-shore designers
- The product Manager & Owner
- Platform Partners
- Tech & Engineering
- Design Chapter Leads(UX, UI, SD, Quant & Qual Research ) and broader Design community
- Personalisation team
Role Description & Key Result Areas:
- Introducing and applying expert art direction to the visual design across digital projects
- Ensuring a high standard of visual execution across all digital touch points
- Reviewing the work of UI Designers across and providing direction and feedback
- Manage and plan the User Interface Design activities on digital product development and continuous improvement initiatives in the Digital Financial Services space
- Ensure collaboration and alignment with all associated disciplines of Feature, Content, UX and Design thinking in the various phases of the digital product development
- Drive the use of knowledge management and collaboration platform(s) for Design processes, tools and artefacts
- Drive the re-use of components and broader design system
- Ensure adherence to design system and standards
Technical Expertise
- Create, improve and define creative direction through use of mood boards, prototypes, style guides, user flows
- Atomic design & Design Systems
- Componentisation, Templatisation & documentation
- Present and defend decisions. All your design decisions should be based on the overall design roadmap as well as your own design thinking and fundamental principles (i.e. color theory, visual weight, etc.)
- Continually keep yourself and your design team updated with the latest changes in your industry’s standard
- Understanding of basic front-end languages
- Solid Understanding of Visual Design principles
- Agile and lean UX
- Run Ideation, Co-creation, Rapid-prototyping sessions
- Actively contribute to the Old Mutual design system, frameworks and UCD artefacts
- Ensures creation of interactive high-fidelity prototypes of user interface designs that visually and textually communicate the behavior of digital products where applicable or feasible.
- Collaborate with on high-quality visual and interaction design and front-end development to generate engaging and enriched UI design, in line with UX prototypes and design strategies.
- Drive on-project/in-delivery adoption of reusable design systems that allow for consistency, embedded quality and design efficiency within the digital products.
- Collaborate with other design & technology teams to fully leverage technology capabilities while supporting continuous delivery.
Business Acumen:
- Use systems thinking to address problems and questions at scale.
- Plans and scopes design execution that will improve product and service experience outcomes at scale.
- Creates, analyses & manages work that provide direct business impact.
- Demonstrates some knowledge of how industry trends & competitive landscape impact Old Mutual Digital
- Sees cross platforms patterns to help drive a Omnichannel Experience for Old Mutual Customers.
- Hands-on experience mapping & creating Storytelling artefacts
Management Effectiveness :
- Develops peers and possibly direct reports through mentoring and coaching.
- Drives operational excellence through area of supervision.
- Leads service delivery.
- Accountability for managerial work, including selection, performance management and talent management.
- Contributes towards operational capability enhancement (people, process and technology) for digital experience design - facilitates feedback loop between execution and capability
- Manages supplier relationships in delivery.
- Needs to report on and hold accountability for the performance of the user interface design execution on Digital work streams.
Requirements and qualifications:
- Matric
- Bachelor’s Degree
- Experience using tools such as Figma
- A minimum of 5 years of professional UX design experience, with deep knowledge and skills in generating digital interface outcomes.
- A minimum of 3 years of professional experience in people and team management.
- Proficiency in Figma is a must
- Experience in Financial Industry Digital and Ecommerce
- Exposure to Design Systems and Design Leadership
- Demonstrated strong understanding of Agile and Lean UX methodologies
- Experience & Proficiency in User Research & Testing
go to method of application »
Job Description
Executive leadership of Domestic & Export Trade Credit insurance line of business in order to maintain the market-leading position of CGIC. Constructive engagement and mutual support for Exco colleagues and the CEO in order to formulate and deliver against the company strategy and scorecard.
Accountable for the design and development of a technical underwriting framework and end-to-end management of portfolios of Trade credit customers.
- Develop and oversee the implementation of underwriting strategy to ensure the underwriting processes support the achievement of the business strategy.
- Build operational capabilities and drive efficiencies to promote a leading customer experience for clients and intermediaries.
- Manage GWP growth in balance with acceptable loss ratios to drive sustainable profitability of this line of business.
- Oversee risk mitigation strategies including reinsurance ceilings, Atradius co-operation, the mandate system, underwriting guidelines within risk appetite, and internal controls to protect the organization, its people and resources.
- Nurture talent and leadership development for the sustainability of the business, as well as promoting a high standard of technical training and excellence.
- Early adoption of new software-as-a-service underwriting platform and constructive role in the implementation of this system and adoption within CGIC.
- Facilitate sound key client and intermediary relationships in a spirit of long-term partnership and problem-solving. Maintain excellent key client retention levels.
- Work across the business to integrate pricing, product, claims, and support for the new business team, to achieve and sustain real growth above inflation.
- Pursue strategies which put the customer first.
- Diversification of product lines and non-South Africa exposure to reduce concentration risk.
- Foster and encourage the core values of the Old Mutual Group.
Operational Management Oversight
- Develop and establish quality control measures to improve profitability of the portfolio across the business by identifying pricing and risk gaps within underwriting, claims or sales mandates and / or policies across the value chain.
- Develop and implement technical underwriting framework including product wording, risk acceptance criteria, underwriting rules & guidelines, retention limits, survey standards and risk classification guide.
- Develop and implement a product management framework that identifies and corrects loss trends and problem areas and provides remedial solutions for implementation by sales and underwriting teams.
- Oversee business performance to stengthen capabilities within the underwriting and claims teams, adherence to policy terms, coverage acceptance and exposures, pricing techniques and changes, claims trends and issues to ensure continued acceptable performance of the portfolio.
- Ensure that risk is managed optimally within the technical framework particularly in risk acceptance and underwriting appetite.
- Report on performance of the Trade Credit portfolio and significant losses and trends.
- Liaise with reinsurance department to ensure adequate reinsurance is in place to support technical underwriting appetite and product sets within risk based capital structure defined by corporate actuarial.
- Serve on internal company or industry committees, and act as a technical resource for underwriting and reinsurance issues across the business.
Continuous Improvement
- Ensure statutory and legislative knowledge of the team is always current in order to resolve customer complaints, to advise the business on corrective solutions to mitigate risks and to improve the customer experience whilst complying with governance requirements.
- Ensure adherence to organisational policies, practices and procedures.
- Identify solutions to enhance cost control, increase operational efficiency and manage operating budget goals.
Service Delivery to Delight the Customer
- Maintain service, quality and desired outputs across the business process by ensuring compliance to policies, procedures and standards.
- Establish constructive operational relationships with key stakeholders in the various channels and administrative teams.
- Develop work routines in line with operational plans / schedules in order to manage achievement of service delivery goals.
- Share knowledge on, and participate in the creation of new standards, control systems and procedures to enhance service delivery.
Cost Management
- Accountable for the development and implementation of fit for purpose budgets and controllable cost discipline.
- Accountable for managing supplier relationships, and budgets associated with projects.
People Practices
- Align own behavior with the organisational culture and values.
- Share and transfer product, process and systems knowledge to colleagues and team members.
- Collaborate and work with the business to deliver required service levels.
- Actively share information and grow other team members regarding successes, issues, trends and ideas.
Minimum Requirements
- Bachelor’s degree in commerce, Finance or Economics.
- Master’s in Business Administration is an advantage.
- Understanding of international trade.
- Informed on current affairs and economic and business trends relevant to CGIC business and underwriting practices.
- FAIS Qualified (RE1 representative and preferably KI).
- 10 – 15 years’ experience in Trade Credit Insurance.
- 5 – 8 years’ experience as an executive leading a revenue generating business within the insurance industry.
Method of Application
Use the link(s) below to apply on company website.
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