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  • Posted: Mar 13, 2023
    Deadline: Not specified
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    Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
    Read more about this company

     

    Residential Sales Consultant - Hermanus

    Main purpose of job:

    • Sell new and upgrade alarm systems, additions, CCTV systems, Electric Fences and link ups to new and existing clients
       

    Qualification & experience:

    • Previous sales experience, with proof of sales track record
    • Knowledge of DSC, CADDX, IDS alarm systems, advantageous
    • Matric

    Job requirements & other attributes:

    • Computer Literate (MS Office, Email and Internet)
    • Excellent communication, presentation and negotiation skills
    • Presentable and of sober habits
    • Own reliable vehicle
    • Valid driver’s licence

    Duties:

    • Follow up on all leads received internally and via telesales
    • Sell security solutions to new and existing clients
    • Generate and close self-sourced leads
    • Forge relationships with estate agents, builders, architects etc.
    • Daily, weekly and monthly reporting
    • Motivated to achieve and exceed sale targets
    • Maintain all administrative duties pertaining to sales
       

    Performance Standards

    • Achieve target for revenue sales
    • Achieve target for new clients
    • Maintain a high standard of relationship with existing Estate clients
    • Ensure that all leads and quotes are followed up on time
       

    Competencies (Technical & Behavioural)

    • Action oriented
    • Customer focus
    • Perseverance
    • Functional/Technical skills
    • Problem solving
    • Technical Learning
    • Drive for results
       

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    Financial Accountant

    Minimum Requirements

    • Suitable Bachelor’s Degree (Accounting / Financial Management) required
    • 3 years of analytical experience
    • SAP / Listener experience advantageous
    • Advanced Excel
       

    Job Specification

    • Complete general ledger reconciliations;
    • Complete monthly/weekly journals;
    • Reconcile and review stock accounts from valuation to GL;
    • Ensure all clearing accounts are balancing and cleared;
    • Check subsidiary ledger batches before posting;
    • Check admin documents captured into the system;
    • Ensure resolution of queries within the agreed departmental/business unit SLAs;
    • Provide telephonic & written communication (feedback) to suppliers and region as & when the queries are resolved;
    • Participate in various ad-hoc projects where necessary
    • Monthly Profit & Loss reporting
    • Analysing monthly variances
    • Analysing general ledger accounts
       

    Behavioural Competencies:

    • Excellent verbal & written communication skills
    • Computer literate – Excel essential
    • Excellent telephone skills
    • Excellent reconciliation skills

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    FCS National Access Administrator

    Minimum Requirements: 

    • Minimum Matric Certificate
    • Proficiency in MS Word and Excel
    • Computer Literate
    • Strong administration and organization skills
    • To be analytical and articulate
    • Able to perform under pressure
       

    Key Performance Areas: 

    • Loading/activating of biometric access on the SACO system for staff, visitors. 3rd parties etc nationally.
    • Loading/activating of facial recognition on the Hikvision system for staff, visitors. 3rd parties etc nationally.
    • Upkeep and maintenance of the data base.
    • Assisting with any telephonic queries regarding access problems for visitors etc.
    • Enrolling of all new staff on the access systems (based at our Midrand Office)
    • General admin duties
       

    Core Competencies: 

    • Attention to detail.
    • Good communication skills
    • Own transport
    • Flexible hours

    go to method of application »

    Risk Administrator - Fidelity Cashmaker

    Job Description

    • The above position is vacant at CashMaster in Waltloo, reporting to the Risk Manager CashMaster.
    • Administrate risk related documentation and investigate risk related queries. In this role, you will ensure that all risk related documentation is properly administrated; recorded and filed in the correct manner as per Risk department process flow. You will also be involved in investigating risk related queries and provide feedback to relevant role-players. Identifying all risk related queries and pro-actively inform & implement security measures to successfully curb preventable losses.

     Minimum Requirements:

    • Matric / Grade 12 / National Senior Certificate
    • Strong oral and written communication skills
    • Ability to work under pressure and meet targets and deadlines
    • Technical understanding
    • 2 years’ experience in doing reconciliations
    • Intermediate understanding of Excel; Word & Outlook

     Key Performance Areas: (not totally inclusive)

    •  Investigation of all loss related queries.
    • Investigation of bags for claim processing.
    • Reconciliation of data.
    • Compilation of crew details report.
    • Compilation of crew trends.
    • Compilation of Cash processing staff details report.
    • Compilation of Teller trends.
    • Pilferage investigation & compilation of report.
    • Weekly Risk report compilation.
    • Compiling of wrongly delivered report.
    • Plotting of Incidents: Robberies/Bombings/Grindings/Theft
    • Initializing claims on incidents.
    • Short & surplus trend reports compilation.
    • Robberies trending & statistics capturing.
    • Administrating technician WhatsApp group; extracting data & compilation of report.
    • Administrating of Polygraph tests.
    • Compiling Incident reports.
    • Compiling provision reports.
    • Document preparation for weekly management meetings.
    • Claims processing (complete process)
       

    Core Competencies

    • Demonstrates integrity by modelling CashMaster’ s values and ethical standards
    • Strong analytical skills
    • Focuses on impact and result for the client and responds positively to feedback
    • Support teams effectively and shows conflict resolution skills
    • Consistently approaches work with energy and a positive, constructive attitude
    • Builds strong relationships with clients and external actors
    • Remains calm, in control and good humoured even under pressure
    • Demonstrates openness to change and ability to manage complexities
    • Ability to advocate and provide policy advice
    • Ability to promote integrity and business ethics; demonstrate mature judgment, trust and open communication; ability to ensure effective team work, collaborative behaviour and team spirit
    • Ability to develop collaborative and harmonious relationship with external partners and clients at the senior level
    • Excellent communication and negotiation skills to persuade and influence others
    • Ability to multi-task and prioritize work schedules

     Skills

    • Analytical
    • Communication
    • Critical thinking
    • Diplomacy
    • Service orientation
    • Deadline driven

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    Site Manager

    Job Description

    • SITE MANAGER:  MAKRO BLOEMFONTEIN
    • The above position is vacant at MAKRO BLOEMFONTEIN, reporting to the Operations Manager.
    • The overall purpose of this position is to ensure that all site-specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times.

     
    Minimum Requirements:

    • Grade 12 (Matric) Certificate of equivalent.
    • PSIRA Grade A registered and accredited.
    • Integrity testing.    
    • No Criminal Record or any pending cases.
    • Valid driver’s license and own reliable transport.
    • Minimum 5 years’ experience as Site/Supervisor.
    • Minimum 4 years Retail experience.
    • Staff Management experience essential.
    • Computer literacy.
    • Must live in close proximity of Bloemfontein.

    Key Performance Areas: (not totally inclusive):

    • Maintaining good relations between Fidelity Security Services and the client with regard to security services rendered.
    • Ensuring the posting of Security Officers are done timeously.
    • Ensuring that all Security Officers meet the contractual requirements as stipulated by the client.
    • Constantly evaluating the service levels provided and making recommendations to the client regarding the improvement of services.
    • General management and supervision of security staff.
    • Ensuring that all HR related queries are dealt with promptly.
    • Investigating incidents and submitting relevant weekly/monthly incident reports to Management.
    • Attend meetings with FSS Management and with the Client.

    Other personality attributes:

    • Be proactive and innovative.
    • Must be assertive, honest, professional and reliable.

    Core Competencies:

    • Good communication skills both verbal and written.
    • Strong planning, organizational, administration skills is required.
    • Good interpersonal and client liaison skills are required.
    • Experience in investigation techniques and report writing.
    • Willing and able to work extended/flexi hours if and when required.
    • Ability to work under pressure and without supervision.

    go to method of application »

    Sales Consultant (Cape Town South)

    Main purpose of job:

    • Source and sell armed monitoring and armed response agreements to potential new customers
    • Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
    • Achieve and exceed monthly sales targets for new customers and hardware sales
       

    Qualification & experience:

    • Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
    • Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
    • Matric or equivalent
       

    Job requirements & other attributes:

    • Self-motivated and energetic
    • Selling skills
    • Good organisational and time management skills
    • Excellent communication (written & verbal), presentation and negotiation skills
    • Computer Literate (MS Office, Email and Internet)
    • Presentable and of sober habits
    • Valid driver’s licence and own reliable vehicle
    • Hunter for new business
    • Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)
       

    Duties:

    • Generate and close self-sourced deals
    • Follow up on all leads received internally and via telesales
    • Sell security solutions to new and existing clients
    • Create solid & long-standing relationships with estate agents, builders, architects etc.
    • Daily, weekly and monthly reporting
    • Motivated to achieve and exceed sale targets
    • Maintain all administrative duties pertaining to sales
       

    Performance Standards

    • Achieve both targets for revenue sales & for new clients
    • Maintain a high standard of relationship with existing Estate clients
    • Ensure that all leads and quotes are followed up on time
       

    Competencies (Technical & Behavioural)

    • Drive for results
    • Action oriented
    • Customer focus
    • Perseverance
    • Functional/Technical skills
    • Problem solving
    • Technical Learning
    • Assertive
    • Sense of urgency
    • Adaptable

    Method of Application

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