Job Opportunities at Ackermans

Job Advert    

• An exciting and challenging opportunity, based at our Centurion Office has become available for an HR Administrator. To provide administrative support and assistance to the Divisional HR Managers and Operations HR Support Manager in their particular areas of responsibility. The ideal candidate will be a professional, confidential and self-disciplined individual who will deliver a people orientated service to the business. The successful candidate will need to learn quickly and be able to work independently with a strong “sense of urgency”. Have a good decision-making, problem-solving ability, be able to remain flexible, function under pressure and maintain a positive attitude and perform in a variety of circumstances. Be able to manage confidential information with utmost discretion.

Qualifications    

• Essential: A relevant qualification (HR or Administrative qualification studying towards an HR qualification) or similar
• Preferred: HR Diploma or degree

Knowledge, Skills and Experience    
KNOWLEDGE required:

• Placing Adverts on various recruitments platforms
• Knowledge of recruitment Practices
• Training co-ordination
• Coordinating and capturing all input for payroll
• Monthly HR reporting processes
• Maintenance of Employee Files and other records
• Monthly meetings records

SKILLS required:

• Strong phone, email and in-person communication skills
• A high level of confidentiality
• Written and verbal communication
• People skills
• Intermediate computer skills
• Strong administrative skills
• Work accurately with attention to detail

Strong Numeracy skills
EXPERIENCE required:

• Minimum of at least 1 year experience in an administrative role in HR
• Intermediate Excel skills and a working knowledge of the latest Microsoft packages (Word, Power Point & Outlook)
• Excellent attention to detail
• Experience in compiling reports and drawing statistics is recommended
• Experience with HR software like HRIS
• Preference will be given to candidates who also have a practical grasp of the retail industry.

Key Responsibilities    
Being responsible for all administrative functions including but not limited to:

• Compiling various reports
• Coordinating and organising meetings and appointments
• Maintenance of Files
• All other general office management functions

Operations:

• Issuing of Operations field employment contracts
• Ensure administration is complete for all new employees
• Coordinating all input for payroll
• Prepare Induction packs for Operations Staff
• Courier of Contracts and Induction packs
• Complete on-board induction administration (check list)
• Assist with scheduling meetings for new joiners’ Induction programmes
• Receive CV’s / applications from candidates with deadline as set out in advert and file CV’s in pending file.
• Arrange/Co-ordinate of Interviews and assessments
• Maintain a comprehensive record of all applications
• Compiling all correspondence, regret letters etc.

Closing Date    
2023/08/02

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• If you have minimum of 2 years’ experience within in a shipping environment, preferably in a retail company and can work under extreme pressure, then this is the opportunity for you.

Qualifications    
QUALIFICATIONS REQUIRED

• A Grade 12 Certificate/Matric (with Accounting and Mathematics) is essential.

Preferred:

• School of Shipping certificate/diploma
• Customs certification
• Financial Diploma

Knowledge, Skills and Experience    
JOB RELATED KNOWLEDGE, SKILLS & COMPETENCIES REQUIRED
KNOWLEDGE required:

• Knowledge of Customs & Tariffs
• Knowledge of air- and sea freight

SKILLS required:

• Computer skills, intermediate Excel skills
• Communication skills (verbal and written)
• Interpersonal skills
• Ability to work independently as well as in a team
• Attention to detail
• Above average numerical ability
• Deadline driven
• Ability to work under pressure

Able to deal with large volumes of worK
EXPERIENCE required:

• A Minimum of 2 years in a shipping department preferably in a retail company is essential
• Knowledge of Customs and clearing practices wiould be an added advantage

Key Responsibilities    
KEY RESPONSIBILITIES INCLUDE:
Inbound Freight/ Clearing

• Timeous completion of clearing instructions
• Provide Finance with invoice copies
• Information checking on documentation relating to shipping

Costing

• Ensure receipt of all service provider invoices
• Check details of all service providers invoices
• Complete and process costings

Shipment Control

• Obtaining Clearing documents from suppliers
• Check documents for compliance
• Liase with suppliers to get documents corrected

Customs Stops

• Monitor with agents
• Maintain customs stop report.  Send to business
•  
• Liaise with relevant departments on queried orders
• Asist the Sample Shop with Gift Cards when required
• Capture all relevant invoices
• Furnish all DC’s with correct packing information
• Maintenance of shipment files

Closing Date    
2023/07/31

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• By taking on this opportunity, you will play a significant role within the business by complying with the standard operating procedures to ensuring the smooth flow of stock within the Distribution Centre in a productive, accurate and efficient manner.

Qualifications    
Essential:

• Matric /Grade 12/ NQF level 4 equivalent

Knowledge, Skills and Experience    
KNOWLEDGE required:

• Warehouse management system knowledge (WMS) , WAMAS and accelos
• Basic understanding of DC operations and e-commerce

SKILLS required:

• Communicate effectively
• Team work
• Flexibility to changing environments
• Integrity
• Work safely and with a high degree of Accuracy
• Show Initiative
• Service Delivery
• Working well with people and independently
• Appreciation for systems / technology

EXPERIENCE:
Essential:

• Experience working in an operations environment (e.g. DC /Warehouse environment) as part of a team.

Preferred:

• Experience using a hand held device as part of a warehouse management system
• Similar experience in a Clothing/Textile/Retail industry.
• Dark store e-commerce experience

Key Responsibilities    

• Ensure daily production units are processed effectively and efficiently
• Ensure all tasks are completed as per SOP’s.
• Ensuring adherence to the Health and Safety Policy and that all deviations are addressed timeously.
• Participate in and take ownership of 5S in the workplace
• Ensure participation within the departmental teams and the DC team.
• Awareness of the cost implications within the DC environment.
• Ability to manage oneself according to the company value system

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Job Advert    

• We're online and in search of a dymanic individual to lead the Customer Centric digital experience for the online channels. To apply user-design thinking to create wireframes, and designs that bring value to life. To lead the User Experience competency with both internal and external partners.

Qualifications    
Essential: 

• Grade 12, Matric  
• A bachelor's degree in business, IT, engineering, marketing or related field. 

Knowledge, Skills and Experience    
Knowledge:  

• Understanding of African digital market and customers
• Knowledge of legal compliance 
• Customer knowledge on the target users / customer
• Customer discovery and research 
• Agile development and execution
• Understanding of methodologies
• Data Knowledge, data gathering and analysis, generating insights and execution  

Skills:  

• Ability to influence and engage across all levels of the business 
• Technology and design development
• Stakeholder management 
• Innovative and solution-orientated

Technical: 

• UX and market research
• Mobile Application and Web Interface Design
• User Journeys
• Web and Data Analysis 
• User Experience testing and interface prototyping

EXPERIENCE:
Essential: 

• Experience and proven success in translating business requirements into customer-centric wireframes, user journeys and designs (5 years) 
• Experience as UX Designer or Lead and proven record of successfully designing UX and prototyping new features  (2 years)

Preferred: 

• User-Centered, Interface or User Experience design
• Lead Customer User experience 

Key Responsibilities    
Responsible for :

• Designing Customer led interfaces to features and capabilities on the website and other digital channels , enabling the best Customer experience.
• Conducts research using user experience methodologies.  
• Planning and designing new concepts to enhance the Customer online experience. 
• Designs solutions and produces user experience outputs.
• Gather, understand, and document requirements with regards to the user experience component. 
• Facilitates design discussions, influence stakeholders, presents results and solutions.  
• Ensures seamless and cohesive user experiences through sophisticated user interfaces. 
• Focuses on designing Customer interaction insights through user centric analysis and evaluation techniques.
• Applies them to usability-based interface design to ensure the provision of the best possible solution to specified business requirements. 
• Effective communication to all relevant stakeholders

Closing Date    
2023/07/30

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Qualifications    
Essential: 

• Grade 12, Matric  
• A bachelor's degree in business, IT, engineering, marketing or a related field. 

Knowledge, Skills and Experience    
KNOWLEDGE required: 

• Understanding of African digital market, customers and the online retail market 
• Knowledge of legal compliance 
• Customer discovery and research 
• Agile development and execution and an understanding of development methodologies
• Data Knowledge, data gathering and analysis, generating insights and execution  

SKILLS required: 

• Ability to influence and engage across all levels of the business 
• Strong analytics and a sound understanding in digital products
• Technology ,design development, advanced digital product customer development 
• Stakeholder management 
• Innovative and solution-orientated?
• Team collaboration skills 

Key Responsibilities    
The role is responsible for: 

• Analysing customer shopping behaviour and gathering insights
• Map out possible solutions to enhance the discoverability of product on owned and 3rd party channels  
• Provides strategic input to customer experience improvements 
• Share proposals with relevant stakeholders  
• Drives business requirements and product feature definition for a product to ensure a seamless end-to-end digital customer experience.  
• Manage the end-to-end operation plan to execute the enhancements and changes 
• Defines, creates, and assigns features to specific sprints and releases to meet key business objectives 
• Effective cross collaboration ensuring the execution of any changes or enhancements to the online channels

Closing Date    
2023/07/30

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• This role will aid driving end-to-end operational efficiencies within Online Commerce for a specific product or system with a focus on Customer conversion rate optimization; analytics and insights. Building our new chat commerce channels ensuring a consistent and delightful Customer experience across all digital touchpoints of the Customer journey.
• We are looking for someone who has experience as a Product Owner having worked in an agile team and look forward to engaging with you if you meet the requirements.

Qualifications    
Essential: 

• Grade 12, Matric 
• A bachelor's degree in business, IT, engineering, marketing,?or a related field. 

Knowledge, Skills and Experience    
Knowledge required:

• Understanding of African digital market and customers
• Knowledge of legal compliance (Protection of Personal Information Act, Electronic Information Act, etc.) 
• Customer Knowledge on the target users / customer
• Customer discovery and research 
• Agile development & execution and an understanding methodologies
• Data Knowledge, data gathering and analysis, generating insights and execution

Skills required:

• Ability to influence and engage across all levels of the business with regards to customer centric product concepts and best practices.
• Advanced digital product customer development (User Experience edesign, AB Testing etc.)
• Strong analytics and a sound understanding in digital products- Advanced information technology management. 
• Technology and design development
• Stakeholder management 
• Strong planning and organizing skills 
• Effective communication skills 
• The ability to be resilient, innovative, solution-orientated?& team collaboration skills 

Experience required:
Essential:

• Experience and proven success in translating business strategy and analysis into successful consumer products (2 years) 
• Experience as a product owner in an agile team (2 years)
• Proven track record of successfully launching new product features (2 years) 

Preferred:

• Certified Product Owner, and certified SAFe Product Owner
• General Marketing retail experience
• Customer User experience
• Loyalty experience
• Analytics / Big Data experience
• Commercial experience in digital led business development 

Key Responsibilities    

• Analyse customer shopping behaviour and gather insights 
• Draw logical and appropriate conclusions from the available data
• Map out possible solutions to enhance the Customer’s online journey and increase conversation rate 
• Provides strategic input to customer experience improvements that help drive customer acquisition, customer retention, and conversion
• Share proposals with relevant stakeholders 
• Manage the end-to-end operation plan to execute the enhancements and changes
• Actively promote and advocate product features and customer-first product designs
• Drives business requirements and product feature definition for a product to ensure a seamless end-to-end digital customer experience. 
• Defines, creates and assigns features to specific sprints and releases to meet key business objectives and serving customer expectations
• Effective cross collaboration ensuring the execution of any changes or enhancements to the online channels.
• Sets feature prioritisation and ensures appropriate delivery through working directly cross-functional teams

Effective communication to all relevant stakeholders 

• Sharing online insights 
• Proposing new concepts
• Mapping out the roadmap and timeline for product enhancements 
• Tracking the progress of the changes and enhancements 
• Reporting on progress of online conversation rate

Closing Date    
2023/07/30

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• By taking on this opportunity, you will play a significant role within the business by acting as the interface between the Business, Pepkor IT and other information technology suppliers, the vehicle through which optimal business processes and underlying system functionality is developed in order to execute business strategy.

Qualifications    
Essential:

• Degree/Diploma in IT or Bcomm in IT/Business

Preferred:

• A Business Analysis/ Process related Diploma
• Affiliation to a professional institution for Business Analysis (IIBA)

Knowledge, Skills and Experience    
JOB RELATED KNOWLEDGE, SKILLS & COMPETENCIES REQUIRED
KNOWLEDGE required:

• The latest MS Office
• A working knowledge of ARIS, MS Project and other process mapping tools
• Thorough understanding of operations and systems
• Business requirements elicitation
• Determination of business solutions
• Testing solutions for technical and business compatibility
• Business process management
• Documenting and analysing information and data.
• Project feasibility reports
• Implementing business solutions and change management
• Understanding of business analysis methodologies (BABOK)
• Commercial understanding of the Retail systems environment

SKILLS required:

• Strong analytical skills
• Written and verbal communication skills
• Planning and organising skills
• Influencing skills
• Leadership skills
• Networking skills
• Evaluation skills
• Management skills
• Problem solving skills
• Conflict handling
• Presentation skills
• Facilitation skills

EXPERIENCE required:
Essential:

• Minimum of 3-4 years’ experience as a Business Analyst – with at least 2 years within a Retail/Supply Chain environment.
• Typical Business Analyst exposure: system analysis; business process development, including the holding of workshops; preparing documentation in accordance with BABOK methodology.
• Acting as an interface between business units, technology teams and support teams
• Identifying, assessing and documenting business requirements

Preferred:

• Thorough grasp of business fundamentals and strategic priorities
• Writing business requirements, system requirements & functional specifications
• Project management
• Maintaining configuration documents and providing recommendations as necessary
• Quality assurance and testing
• System support exposure: maintaining an incident management process; analysing the nature of incidents; liaising with system developers in order to resolve incidents.
• Exposure to system architecture

Key Responsibilities    
KEY RESPONSIBILITIES INCLUDE:

• Assess and define change requests received from users in Ackermans in relation to business processes and systems. Provision of solutions and support for the implementation thereof.
• Effectively manage change requests from business stakeholders
• Translation of business process and system requirements into specific projects ensuring solutions are commercially acceptable within the strategic framework.
• Provision of effective and timeous support to internal users on processes, systems and technology activities.
• User ongoing support
• Provisin of detailed documentation of current information, data and solutions
• Supply users with skills & knowledge of process and suystems via training sessions and workshops to enhance culture of super users

Closing Date    
2023/08/01