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HomeChoice International PLC (HIL) is an investment holding company incorporated in Malta and listed on the JSE Limited. Through its operating subsidiaries, HomeChoice and FinChoice, the group sells innovative homewares merchandise, personal electronics and loan products to the rapidly expanding middle-income market in southern Africa through mail order (cat...
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Purpose of the role
The ideal candidate for this role will be responsible for converting customers visiting the showroom into a sale through tangible product demonstration meeting the sales targets and for facilitating order captures, documentation gathering and administration. You will need to ascertain our customers immediate need and have clear direction on product pricing and offers as aligned to catalogue to be able to sell features and benefits of each product and category. You will also provide customer query resolution as well as capture customer payments and refunds / credits.
Manage the customer journey account opening and order processing
- Ensure Customers are greeted on entry. Ensure that her immediate need is ascertained
- Ensure products are visually displayed as in that of the catalogue
- NTF customers are to be encouraged / incentivised to open an account
- Ensure pricing is correct on product and ascertain customers ATB
- Provide customer assistance with regards to instalment payments, query resolution, order processing and goods returned
- Ensure that the customer services and support service level agreements are in place and are achieved
- Ensure a professional, polite, and efficient service is offered by acting as an ambassador
- Ensure customers are assisted at self -help kiosks
- Facilitate daily administration duties aligned to customer service, vetting, order and query resolution
- Ensure you meet business objectives whilst maintaining a high level of customer satisfaction when marketing and creating Showroom awareness
Product knowledge and pricing management
- Ensure that you are up to date with the catalogue and HomeChoice Products specific to your product category
- Ensure that you are aware of product features and benefits, including Electronics, and are able to sell with conviction
- Ensure sufficient and up to date training is driven by yourself with regards to products featured as well as fully informed around insurance, legalities etc.
- Ensure that you are aware of any competitor products and understand how to up sell
- Ensure that pricing and offers are aligned to catalogue and price changes/ offers are actioned accordingly
- Visual Merchandising & Housekeeping
- Ensure that products are visually merchandised in accordance to VM policy
- Ensure housekeeping standards are adhered to in accordance with policy
- Meet operational efficiencies Consistently reach performance targets and standards relating to productivity, adherence, turnaround time and quality
- Always ensure that any outstanding tasks are up to date
- Adhere to all service level agreements Constantly and proactively communicate ways to improve efficiencies in our performance, procedures and systems
- Ensure compliance standards and legislative requirements are adhered to and met against agreed quality benchmarks
- Always make sure that the correct information is relayed to customers
- Acquire and accurately capture all necessary information
- Ensure current catalogues and order forms or consistently in stock and displayed accordingly
- Ensure that you are 100% versed in daily operations with regards to click & collect procedure
- Ensure a professional, polite and efficient service is offered by acting as an ambassador
Provide an exceptional customer experience
- Take responsibility by ensuring that advice is always given in the customers best interest
- Handle objections appropriately to ensure that positive results are achieved whilst maintaining customer satisfaction
- Continuously work towards improving the customer experience and service delivery
Adhere to quality standards
- Always make sure that the correct information is relayed to customers
- Acquire and accurately capture all necessary information
- Ensure that all admin and reporting is conducted timeously and in accordance with required processes and procedures
- Adhere to policies, procedures and all business standards and requirements
- Ensure that your appearance is aligned to staff policy, are wearing staff uniforms & name badges as supplied by HomeChoice
- Housekeeping
- Dusting of displays
- Wiping of CS and Customer touch point areas (Covid hourly)
- Mopping of floors
- Sweeping of floor
- Vacuuming of floor
- New Business activatons
- Influence the public to increase feet into your store. Engage the public on product and campaigns
- Goods returns & administration
- Manage Customer returns administration and stock returns to WFS /GR book audits
WFS Feedback
- Process GR – Refunds / Credit Customer"
- Assessment process completion
- Ensure that Assessments are documented on customers account
- See that assessments are posted and collected timeously"
- Stock managementStock orders, taking constraints into consideration such as storage space and stock on hand
- Assembling of goods delivered for Showroom floor
- Maintaining Stockroom according to Business standards
- Replenishing of Spares for breakages
- Ensure all Visual Display Stock is scanned in & all paperwork has been signed & filed
- Ensure that floor check & stock take on Click & Collect parcels are done weekly
- Feedback to be sent to Admin Manager & any discrepancies reported
- Ensure that monthly Click & Collect figures are sent to HCDC Inventory Manager
- Ensure daily duties as per Stockroom roster is adhered to
- Ensure all POD’s are captured & Click Collect parcels aged stickers are completed & pasted on Click & Collect parcels
- Ensure all Click & Collect parcels are scanned same day as delivery
- Ensure delivery note of Click & Collect is passed onto Showroom Salvage staff to contact customers for collection daily
- Ensure that Stockroom housekeeping standards are kept
- Ensure all GR’s are accounted & sent to HCDC daily
- Ensure all communication regarding stock is emailed to HCDC & Showroom Management
- Ensure Security is present when deliveries take place
- Ensure that security surrounding opening and closing procedure is adhered to as well as security in general is consistently communicated to staff, run monthly emergency procedures to ensure staff are equipped to deal with any security issues
Administration & Reporting
- Receipting deliveries from DC
- Receipting goods return with Security
- Liaising with Admin Manager on Parcels for Click & Collect
- Overseeing stock transfers to and from the DC as per policy
- Ensure Stock Take are completed regularly in line with set KPA’s
Requirements
- Grade 12/Matric (Minimum Required)
- 1 year Years experience in retail
- Must be available to work shifts, weekends and public holidays
- Working in the homewares retail industry would be advantageous
Attribute & Behavior's
- Energetic with a positive attitude
- Persuasive skills
- Ability to work independently as well as within a team
- Excellent communication skills
- Good analytical ability and attention to detail
- Resilient and change orientated
go to method of application »
Purpose of the role
The ideal candidate for this role will be responsible for converting customers visiting the showroom into a sale through tangible product demonstration meeting the sales targets and for facilitating order captures, documentation gathering and administration. You will need to ascertain our customers immediate need and have clear direction on product pricing and offers as aligned to catalogue to be able to sell features and benefits of each product and category. You will also provide customer query resolution as well as capture customer payments and refunds / credits.
Manage the customer journey account opening and order processing
- Ensure Customers are greeted on entry. Ensure that her immediate need is ascertained
- Ensure products are visually displayed as in that of the catalogue
- NTF customers are to be encouraged / incentivised to open an account
- Ensure pricing is correct on product and ascertain customers ATB
- Provide customer assistance with regards to instalment payments, query resolution, order processing and goods returned
- Ensure that the customer services and support service level agreements are in place and are achieved
- Ensure a professional, polite, and efficient service is offered by acting as an ambassador
- Ensure customers are assisted at self -help kiosks
- Facilitate daily administration duties aligned to customer service, vetting, order and query resolution
- Ensure you meet business objectives whilst maintaining a high level of customer satisfaction when marketing and creating Showroom awareness
Product knowledge and pricing management
- Ensure that you are up to date with the catalogue and HomeChoice Products specific to your product category
- Ensure that you are aware of product features and benefits, including Electronics, and are able to sell with conviction
- Ensure sufficient and up to date training is driven by yourself with regards to products featured as well as fully informed around insurance, legalities etc.
- Ensure that you are aware of any competitor products and understand how to up sell
- Ensure that pricing and offers are aligned to catalogue and price changes/ offers are actioned accordingly
- Visual Merchandising & Housekeeping
- Ensure that products are visually merchandised in accordance to VM policy
- Ensure housekeeping standards are adhered to in accordance with policy
- Meet operational efficiencies Consistently reach performance targets and standards relating to productivity, adherence, turnaround time and quality
- Always ensure that any outstanding tasks are up to date
- Adhere to all service level agreements Constantly and proactively communicate ways to improve efficiencies in our performance, procedures and systems
- Ensure compliance standards and legislative requirements are adhered to and met against agreed quality benchmarks
- Always make sure that the correct information is relayed to customers
- Acquire and accurately capture all necessary information
- Ensure current catalogues and order forms or consistently in stock and displayed accordingly
- Ensure that you are 100% versed in daily operations with regards to click & collect procedure
- Ensure a professional, polite and efficient service is offered by acting as an ambassador
Provide an exceptional customer experience
- Take responsibility by ensuring that advice is always given in the customers best interest
- Handle objections appropriately to ensure that positive results are achieved whilst maintaining customer satisfaction
- Continuously work towards improving the customer experience and service delivery
Adhere to quality standards
- Always make sure that the correct information is relayed to customers
- Acquire and accurately capture all necessary information
- Ensure that all admin and reporting is conducted timeously and in accordance with required processes and procedures
- Adhere to policies, procedures and all business standards and requirements
- Ensure that your appearance is aligned to staff policy, are wearing staff uniforms & name badges as supplied by HomeChoice
- Housekeeping
- Dusting of displays
- Wiping of CS and Customer touch point areas (Covid hourly)
- Mopping of floors
- Sweeping of floor
- Vacuuming of floor
- New Business activatons
- Influence the public to increase feet into your store. Engage the public on product and campaigns
- Goods returns & administration
- Manage Customer returns administration and stock returns to WFS /GR book audits
WFS Feedback
- Process GR – Refunds / Credit Customer"
- Assessment process completion
- Ensure that Assessments are documented on customers account
- See that assessments are posted and collected timeously"
- Stock managementStock orders, taking constraints into consideration such as storage space and stock on hand
- Assembling of goods delivered for Showroom floor
- Maintaining Stockroom according to Business standards
- Replenishing of Spares for breakages
- Ensure all Visual Display Stock is scanned in & all paperwork has been signed & filed
- Ensure that floor check & stock take on Click & Collect parcels are done weekly
- Feedback to be sent to Admin Manager & any discrepancies reported
- Ensure that monthly Click & Collect figures are sent to HCDC Inventory Manager
- Ensure daily duties as per Stockroom roster is adhered to
- Ensure all POD’s are captured & Click Collect parcels aged stickers are completed & pasted on Click & Collect parcels
- Ensure all Click & Collect parcels are scanned same day as delivery
- Ensure delivery note of Click & Collect is passed onto Showroom Salvage staff to contact customers for collection daily
- Ensure that Stockroom housekeeping standards are kept
- Ensure all GR’s are accounted & sent to HCDC daily
- Ensure all communication regarding stock is emailed to HCDC & Showroom Management
- Ensure Security is present when deliveries take place
- Ensure that security surrounding opening and closing procedure is adhered to as well as security in general is consistently communicated to staff, run monthly emergency procedures to ensure staff are equipped to deal with any security issues
Administration & Reporting
- Receipting deliveries from DC
- Receipting goods return with Security
- Liaising with Admin Manager on Parcels for Click & Collect
- Overseeing stock transfers to and from the DC as per policy
- Ensure Stock Take are completed regularly in line with set KPA’s
Requirements
- Grade 12/Matric (Minimum Required)
- 1 year Years experience in retail
- Must be available to work shifts, weekends and public holidays
- Working in the homewares retail industry would be advantageous
Attribute & Behavior's
- Energetic with a positive attitude
- Persuasive skills
- Ability to work independently as well as within a team
- Excellent communication skills
- Good analytical ability and attention to detail
- Resilient and change orientated
go to method of application »
The Data Analyst will manage, configure, and monitor outbound dialling campaigns to achieve maximum results. You will be responsible for analyzing dialler metrics to identify trends, patterns, and insights that can be used to inform business decisions. You will possess strong analytical skills, experience in campaign management, and a solid understanding of dialer systems. You will be responsible for reporting campaign performance and areas of improvement to business units to ensure targets and KPIs are achieved.
What you will love doing in this role
- Responsible for planning outbound dialler campaigns (with assistance from Call Centre OPS and Marketing) and then managing the effective execution and monitoring of these outbound dialling campaigns.
- Responsible for Preparing monthly Cycle forecasting (Resources and Connects) with the Call Center OPS team to meet revenue and available resources and raise any risk to revenue in daily dialler ops meetings.
- Work with the Call Centre OPS team to prepare and agree on a daily calling plan and then be responsible for the execution of the daily plan.
- Responsible for preparing the campaign reporting pack for the daily dialler OPS meeting with the dialler team and ensuring data accuracy in reports.
- Responsible for ensuring that logged support tickets (to internal and external support partners) are resolved effectively and within SLAs.
- Responsible for performance dialler file analysis on new cycle files and raising any data concerns with stakeholders.
- Support Call Centre OPS with any IT-related workstreams/projects/issues that arise in the call centre.
- Develop and implement strategies to optimize campaign performance, such as adjusting dialling modes or pacing
- Develop reports and dashboards using dialer reporting tools to track key metrics and trends.
- Stay up to date with emerging trends and best practices in outbound dialling campaigns.
- Present findings and recommendations to stakeholders in a clear and concise manner
- Collect, analyze, and interpret campaign datasets to identify trends, patterns, and insights
Requirements
What we will love about you
- Strong technical understanding of dialer systems, including predictive dialers, power dialers, automated voice messaging and strong analytical skills with an attention to detail.
- Proficiency in dialer reporting for ViciDial or Presence
- Experience in campaign management, including planning, execution, and optimization.
- Knowledge of dialer systems and campaign management
- Ability to work independently and as part of a team.
- Excellent communication and presentation skills
- Strong problem-solving skills
- Proficiency in SQL, MySQL and Excel - Intermediate
- Proficiency in configuring and managing dialer systems, creating dialing rules, and optimizing campaigns.
- Analytical skills to analyze campaign data and metrics and make data-driven decisions.
- Ability to prioritize and manage multiple tasks simultaneously
What you will need to do the job
- Grade 12 is required.
- A tertiary qualification in a related field such as computer science, data analysis or business management is a plus
- At least 3 years of experience in dialer campaign management or a related field
- At least 3 years of experience in configuring and supporting VicDial or Presence
- At least 3 years of experience in writing SQL queries/stored procedures and performing data extracts using MS SQL, MySQL or other relational database management tools
- Exposure to software programming languages and Agile processes is a plus
- Team management experience is a plus
- High to expert-level proficiency in Excel is required
go to method of application »
The ideal candidate for this role will be responsible for assisting in all Showroom-related incidents related to End User Computing, Networking and Firewalls.
What you will love doing in this role
Firewall administration
- Establish the needs of users and monitor user access and security
- Troubleshoot and resolve problems in the following areas: Firewall policy, routing, ipsec VPN.
Switch/LAN administration
- Have a working knowledge on Vlans, LACP, STP, ACL's, Ip subnetting, dhcp, dns and address translation.
- Troubleshoot and resolve problems in the following areas: Cable problems, incorrect VLAN assignments, Network loops and routing.
Wireless administration
- Have a working knowledge on authentication methods, interference, frequencies, and managed as well as unmanaged access points
General network maintenance
- Provide proactive performance monitoring, and capacity planning for future network growth
- Communicate regularly with technical, applications and operational staff to ensure network integrity and security
- Control access permissions and privileges
- Monitor capacity and performance, troubleshooting, and proactively resolving a wide variety of problems
Desktop support
- Support Showroom users with Desktop and printing related issues
Requirements
What you will need to do the job
- Grade 12/Matric/NQF 4
- Network and end-user support A+ and N+ certification
- Minimum of 5 years of experience in a similar role
go to method of application »
Description
The ideal candidate for this role will be responsible for facilitating documentation gathering and administration. You will also provide customer query resolution as well as capture customer payments and refunds / credits and assist in the running and day to day handlings of the HomeChoice Showroom’s stockroom. The objective of all Showroom activities is to bolster and drive sales revenue through each staff member’s own efforts.
Enhance customer interaction through a positive sales & service experience
- Manage customer queries on accounts / short deliveries / replacements / pick up’s / irate customers / goods return’s and urgent orders
- Provide customer assistance with regards to instalment payments, query resolution, order processing and goods returned
- Ensure that the customer services and support service level agreements are in place and are achieved
- Ensure a professional, polite and efficient service is offered by acting as an ambassador
- Take responsibility by ensuring that advice is always given in the customers best interest
- Ensure that positive results are achieved whilst maintaining customer satisfaction
- Continuously work towards improving the customer experience and service delivery
- Ensure Customer Excellence is achieved by driving and maintaining high standards of quality and integrity
- Ensure customers immediate needs are ascertained, and assist accordingly
- Ensure customers are assisted at self -help kiosks
- Ensure you meet business objectives whilst maintaining a high level of customer satisfaction when marketing and creating Showroom awareness
- Actively promote the Brand by participating in activations
Product and process knowledge retention
- Ensure that you are up to date with the catalogue and HomeChoice Products
- Ensure that you are up to date on offers and pricing aligned to catalogue
- Ensure that your system knowledge with regards to customer sales & service is up to date
Visual Merchandising & Housekeeping
- Support Visual Merchandising aligned to VM & Housekeeping protocols
- Ensure that Housekeeping is a priority and facilitated throughout the working day, at opening, and closing
- Spot checks on opening times
Goods returns & administration
- Manage Customer returns administration and stock returns to WFS /GR book audits
- WFS Feedback
- Process GR – Refunds / Credit Customer"
Catalogue stock management
- Ensure Catalogues are always readily available
- Ensure that you are up to date with Stock volumes advertised & promotions
Assessment process completion
- Ensure that Assessments are documented on customers account
- See that assessments are posted and collected timeously"
Stock management
- Stock orders, taking constraints into consideration such as storage space and stock on hand
- Assembling of goods delivered for Showroom floor
- Notifying Sales team/Stockroom Assistant on goods to be moved to Showroom floor
- Maintaining Stockroom according to Business standards
Replenishing of Spares for breakages
- Ensure all Visual Display Stock is scanned in & all paperwork has been signed & filed
- Ensure that floor check & stock take on Click & Collect parcels are done weekly
- Feedback to be sent to Stockroom Manager & any discrepancies reported
- Ensure that monthly Click & Collect figures are sent to HCDC Inventory Manager
- Ensure daily duties as per Stockroom roster is adhered to
- Ensure all POD’s are captured & Click Collect parcels aged stickers are completed & pasted on Click & Collect parcels
- Ensure all Click & Collect parcels are scanned same day as delivery
- Ensure delivery note of Click & Collect is passed onto Showroom Salvage staff to contact customers for collection daily
- Ensure that Stockroom housekeeping standards are kept
- Ensure all GR’s are accounted & sent to HCDC daily
- Ensure all communication regarding stock is emailed to HCDC & Showroom Management
- Ensure Security is present when deliveries take place
- Ensure that security surrounding opening and closing procedure is adhered to as well as security in general is consistently communicated to staff, run monthly emergency procedures to ensure staff are equipped to deal with any security issues
Administration & Reporting
- Receipting deliveries from DC
- Receipting goods return with Security
- Liaising with Stockroom Manager on Parcels for Click & Collect
- Overseeing stock transfers to and from the DC as per policy
- Ensure Stock Take are completed regularly in line with set KPA’s
Housekeeping
- Dusting of displays
- Wiping of CS and Customer touch point areas (Covid hourly)
- Mopping of floors
- Sweeping of floor
- Vacuuming of floor
Manage the customer journey account opening and order processing
- Ensure Customers are greeted on entry. Ensure that her immediate need is ascertained
- Ensure products are visually displayed as in that of the catalogue
- NTF customers are to be encouraged / incentivised to open an account
- Ensure pricing is correct on product and ascertain customers ATB
- Ensure that the customer services and support service level agreements are in place and are achieved
- Ensure a professional, polite, and efficient service is offered by acting as an ambassador
- Ensure you meet business objectives whilst maintaining a high level of customer satisfaction when marketing and creating Showroom awareness
New Business activations
- Influence the public to increase feet into your store. Engage the public on product and campaigns
Requirements
- Grade 12/Matric/NQFL 3/ NQFL 4 (Minimum Required)
- 1 Years experience in retail
go to method of application »
Description
You will be responsible for the overall governance of the full learning cycle encompassing the analysis of learning needs and the design of blended learning solutions aligned to the business strategy.
What you will love doing in this role
- You love designing and developing appropriate learning solutions aligned with Business Strategy.
- You love service delivery & continuous Improvement
- You love the practice of Business Relationship Management and the art of networking
- You love establishing and nurturing a network of external vendors to complement the internal resource pool
- You love monitoring and evaluating business performance You love Budget & Financial Management
- You love leveraging Learning Technology to enhance and advance the business.
- You love upholding governance by methodically overseeing learning administration and producing thorough reports.
- You love developing and maintaining governance, policy framework and processes with regard to the full learning cycle
- You love engaging with business partners to understand and confirm business requirements, goals, performance and desired competencies in order to guide, design and assess competencies.
Requirements
What we will love about you
- We love your acute commercial awareness and insight.
- We love that you are digitally savvy.
- We love your strong judgement & decision-making skills.
- We love your strong cognitive flexibility.
- We love that you are customer-centric.
- We love your strong problem-solving and analysis skills. Critical Thinking
What you’ll need to do this role
- Bachelor's Degree (3 years) / NQF level 7
- OD-ETDP qualification with a core focus on Instructional Design principles
- Minimum of 4 years’ experience in a Learning and Development environment
- At least 8 years’ experience in HR environment
- Strong Project Management capabilities
go to method of application »
Description
You will be responsible for implementing and managing learning and development solutions to support business goals, following best practices. Design, implement, and maintain the company's learning programs using local and international research to meet organizational needs. Collaborate with key stakeholders to develop talent, foster a skilled workforce, and cultivate a positive work environment, positioning the company as an Employer of Choice and supporting a high-performance organization.
What you will love doing in this role
You love strategic implementations
- You will transform strategies into actionable initiatives with defined business outcomes and measurable targets, all the while promoting the development of operational best practices.
You love Learning and Development and Talent Management
- You will collaborate with HR and business stakeholders to align learning and development methods with strategic business needs. Stay updated on industry best practices, shape HR solutions, and policies, enhance HR learning initiatives, and align HR strategy with business objectives. Oversee Skills Plan development, statutory reporting, leadership programs, and legislative compliance.
You love Strategic Planning with agreed outputs
- You will drive strategic process adoption, oversee progress monitoring, lead talent planning, foster business partnerships, offer HR best practices, build trust, manage suppliers, recommend system improvements, and implement engagement tools while championing the organization's values and strategies.
You love People Management
- You will oversee the performance of your direct reports, establish annual goals and measure performance. You will implement people management processes in accordance with company policies and improvement initiatives and foster operational excellence within your purview.
- Cultivate a culture of high performance, accountability, and adherence to the company's values among team members.
You love Stakeholder Relationship Management
- Identify, build, and nurture trust and collaborative relationships with internal and external stakeholders.
You love Financial Management
- Manage budgets and monitor expenses ensuring expenditure is within approved budgets.
Requirements
What we will love about you
- We love your acute commercial awareness and insight
- We love that you are digitally savvy.
- We love your strong judgement & decision-making skills.
- We love that you possess strong cognitive flexibility.
- We love that you are customer-centric.
- We love your strong problem-solving and analysis skills.
What you'll need to do this role
- Bachelor’s Degree (3 years) / NQF level 7
- 6 to 10 years of relevant experience
- SABPP - South African Board for People Practices - Advantageous
- Content Design experience/accreditation
- SD Qualifications/experience preferred
- Preferable design and development
go to method of application »
What you will love doing in this role
- You love insight-led solutions and analyse sales and other metrics to create realistic sales and buy plans that will delight our customers who are looking for quality and value
- You love wowing customers and are always looking for sales opportunities to create products and offers that meet their needs and expectations
- You love playing as a team and working with buyers to deliver products that are aligned with category strategies and meet price point, sales and margin targets
- You love exploring opportunities and with your ‘trader’ mentality forecasts and reproject sales, margin and stock to maximise sales and profitability
- You love taking accountability and dealing with our suppliers, maintaining beneficial relationships according to strict SLAs
- You love delivering on your promises and work closely and effectively with teams across the business to deliver on big ideas that align with our DNA and delight our customers
Requirements
What we will love about you
- We love your strong analytical, numeracy and problem-solving skills
- We love your entrepreneurial and innovative mindset
- We love your ability to build long-lasting supplier (internal and external) relationships
- We love your digital fluency and understanding of the online retail world and how this drives sales
- We love that you put our customers as the heart of everything when you source and design products
What you'll need to do this role
- Bachelor’s degree (Business Science/BCom/BSc)
- 3-5 years of retail experience (e-commerce is preferable but not a requirement)
- Competency in MS Office packages, particularly Excel
go to method of application »
Purpose of the role
The ideal candidate for this role will be responsible for converting customers visiting the showroom into a sale through tangible product demonstration meeting the sales targets and for facilitating order captures, documentation gathering and administration. You will need to ascertain our customers immediate need and have clear direction on product pricing and offers as aligned to catalogue to be able to sell features and benefits of each product and category. You will also provide customer query resolution as well as capture customer payments and refunds / credits.
Manage the customer journey account opening and order processing
- Ensure Customers are greeted on entry. Ensure that her immediate need is ascertained
- Ensure products are visually displayed as in that of the catalogue
- NTF customers are to be encouraged / incentivised to open an account
- Ensure pricing is correct on product and ascertain customers ATB
- Provide customer assistance with regards to instalment payments, query resolution, order processing and goods returned
- Ensure that the customer services and support service level agreements are in place and are achieved
- Ensure a professional, polite, and efficient service is offered by acting as an ambassador
- Ensure customers are assisted at self -help kiosks
- Facilitate daily administration duties aligned to customer service, vetting, order and query resolution
- Ensure you meet business objectives whilst maintaining a high level of customer satisfaction when marketing and creating Showroom awareness
Product knowledge and pricing management
- Ensure that you are up to date with the catalogue and HomeChoice Products specific to your product category
- Ensure that you are aware of product features and benefits, including Electronics, and are able to sell with conviction
- Ensure sufficient and up to date training is driven by yourself with regards to products featured as well as fully informed around insurance, legalities etc.
- Ensure that you are aware of any competitor products and understand how to up sell
- Ensure that pricing and offers are aligned to catalogue and price changes/ offers are actioned accordingly
Visual Merchandising & Housekeeping
- Ensure that products are visually merchandised in accordance to VM policy
- Ensure housekeeping standards are adhered to in accordance with policy
- Meet operational efficiencies Consistently reach performance targets and standards relating to productivity, adherence, turnaround time and quality
- Always ensure that any outstanding tasks are up to date
- Adhere to all service level agreements Constantly and proactively communicate ways to improve efficiencies in our performance, procedures and systems
- Ensure compliance standards and legislative requirements are adhered to and met against agreed quality benchmarks
- Always make sure that the correct information is relayed to customers
- Acquire and accurately capture all necessary information
- Ensure current catalogues and order forms or consistently in stock and displayed accordingly
- Ensure that you are 100% versed in daily operations with regards to click & collect procedure
- Ensure a professional, polite and efficient service is offered by acting as an ambassador
Provide an exceptional customer experience
- Take responsibility by ensuring that advice is always given in the customers best interest
- Handle objections appropriately to ensure that positive results are achieved whilst maintaining customer satisfaction
- Continuously work towards improving the customer experience and service delivery
Adhere to quality standards
- Always make sure that the correct information is relayed to customers
- Acquire and accurately capture all necessary information
- Ensure that all admin and reporting is conducted timeously and in accordance with required processes and procedures
- Adhere to policies, procedures and all business standards and requirements
- Ensure that your appearance is aligned to staff policy, are wearing staff uniforms & name badges as supplied by HomeChoice
- Housekeeping
- Dusting of displays
- Wiping of CS and Customer touch point areas (Covid hourly)
- Mopping of floors
- Sweeping of floor
- Vacuuming of floor
- New Business activatons
- Influence the public to increase feet into your store. Engage the public on product and campaigns
- Goods returns & administration
- Manage Customer returns administration and stock returns to WFS /GR book audits
WFS Feedback
- Process GR – Refunds / Credit Customer"
- Assessment process completion
- Ensure that Assessments are documented on customers account
- See that assessments are posted and collected timeously"
- Stock managementStock orders, taking constraints into consideration such as storage space and stock on hand
- Assembling of goods delivered for Showroom floor
- Maintaining Stockroom according to Business standards
- Replenishing of Spares for breakages
- Ensure all Visual Display Stock is scanned in & all paperwork has been signed & filed
- Ensure that floor check & stock take on Click & Collect parcels are done weekly
- Feedback to be sent to Admin Manager & any discrepancies reported
- Ensure that monthly Click & Collect figures are sent to HCDC Inventory Manager
- Ensure daily duties as per Stockroom roster is adhered to
- Ensure all POD’s are captured & Click Collect parcels aged stickers are completed & pasted on Click & Collect parcels
- Ensure all Click & Collect parcels are scanned same day as delivery
- Ensure delivery note of Click & Collect is passed onto Showroom Salvage staff to contact customers for collection daily
- Ensure that Stockroom housekeeping standards are kept
- Ensure all GR’s are accounted & sent to HCDC daily
- Ensure all communication regarding stock is emailed to HCDC & Showroom Management
- Ensure Security is present when deliveries take place
- Ensure that security surrounding opening and closing procedure is adhered to as well as security in general is consistently communicated to staff, run monthly emergency procedures to ensure staff are equipped to deal with any security issues
Administration & Reporting
- Receipting deliveries from DC
- Receipting goods return with Security
- Liaising with Admin Manager on Parcels for Click & Collect
- Overseeing stock transfers to and from the DC as per policy
- Ensure Stock Take are completed regularly in the line with set KPA's
Requirements
- Grade 12/Matric (Minimum Required)
- 2-5 Years experience in retail
- Must be available to work shifts, weekends and public holidays
- Working in the homewares retail industry would be advantageous
go to method of application »
What you will love doing in this role
- You love insight-led solutions and analyse sales and other metrics to create realistic sales and buy plans that will delight our customers who are looking for quality and value
- You love wowing customers and are always looking for sales opportunities to create products and offers that meet their needs and expectations
- You love playing as a team and working with buyers to deliver products that are aligned with category strategies and meet price point, sales and margin targets
- You love exploring opportunities and with your ‘trader’ mentality forecasts and reproject sales, margin and stock to maximise sales and profitability
- You love taking accountability and dealing with our suppliers, maintaining beneficial relationships according to strict SLAs
- You love delivering on your promises and work closely and effectively with teams across the business to deliver on big ideas that align with our DNA and delight our customers
Requirements
What we will love about you
- We love your strong analytical, numeracy and problem-solving skills
- We love your entrepreneurial and innovative mindset
- We love your ability to build long-lasting supplier (internal and external) relationships
- We love your digital fluency and understanding of the online retail world and how this drives sales
- We love that you put our customers as the heart of everything when you source and design products
What you'll need to do this role
- Bachelor’s degree (Business Science/BCom/BSc)
- 8 years of retail experience (e-commerce is preferable but not a requirement)
- Competency in MS Office packages, particularly Excel
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Description
To provide technical and user support to all users of end computing devices. This includes, but is not limited to the installation, maintenance, and support of end-user devices such as PC Workstations, laptops, VOIP telephones, mobile devices, printers, scanners, Windows 10 operating systems, the Microsoft Office Suite and all other related business applications.
What you will love doing in this role
Operational support
- Complete service requests/incidents/tasks logged on the Service desk timeously
- Keep the business constantly updated when incidents arise, the duration thereof and the resolution
Operational procedures
- Adhere and contribute to Technical Services procedures
- Complete documentation as required (Technical and Corporate e.g. Incident Reports)
General
- Maintain retail and finance security controls
- Participate in standby, weekend and public holiday rosters and perform after-hours work as and where required
Requirements
What you'll need to do this role
- Diploma
- Service Desk and or Desktop Support Experience
- ITIL certification and /or experience
- Comptia Certifications such as A+ and N+
- Microsoft Certifications such as MCSA
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Purpose of the role
The ideal candidate for this role will be responsible for leading, supporting, motivating and developing a team of Collection Agents, ensuring that key performance requirements and operational efficiencies are achieved in line with the company objectives.
Key Performance Areas
Revenue and Efficiency
- Ensure that the team and the agents’ key performance targets are met in line with business requirements
- Ensure team and agents quality standards are met and that a high standard of quality is achieved and maintained
- Set and maintain production standards and targets in line with departmental requirements
- Meet team efficiency targets as per KPA requirements for department
Ensure that an exceptional customer experience is consistently achieved
- Attend to all escalated matters from Agents or customers, ensuring customer satisfaction is maintained
- Promote excellent customer service orientation within team of Agents and across the wider business
- Continuously improve customer experience and service delivery statistics
- Ensure Customer Excellence is achieved by driving and maintaining high standards of quality and integrity
Ensure service level agreements are adhered to
- Ensure that the departments service level agreements are in place and are achieved
- Constantly engage with management regarding any challenges identified to mitigate through appropriate measures
People management
- Ensure all team members have KPA’s and personal development plans in place with clear and tangible goals
- Lead, guide, develop and support your agents by identifying and conducting coaching and training to achieve performance standards
- Foster an environment that encourages and rewards innovation and challenges current methodologies
- Promote staff engagement by ensuring adequate measures are in place to improve culture in the Department
- Initiate and participate in motivational team and departmental activities
- Effective workforce planning ensuring adequate resources are in place to meet departmental objectives
- Ensure all agents follow the leave management process and that all leave has been captured and approved
- Identify and manage behaviour in line with prescribed legislation and company policies and procedures
Reporting
- Capture required data in order to ensure all systems are up to date and accurate
- Manage and track the team’s performance hourly, daily, weekly and monthly
- Provide accurate reports in line with the departments requirements
- Identify adverse variances and / or negative trends and proactively develop action plans to address this
- Provide operational feedback to the Management team by identifying trends through data analysis
Quality control
- Monitor calls and provide relevant feedback for improvement
- Conduct regular coaching in order to improve quality of service delivery
- Take appropriate action when quality standards are not met or upheld
Projects
- Participate in any projects as per the agreed KPA
- Assist with the implementation and optimization of projects and assignments
Motivation
- Initiate and participate in motivational team and departmental activities
- Ensure all motivational activities are planned and implemented in line with the motivational plan to ensure buy-in from agents
- Complete motivational tasks within the required timeframes
Requirements
Qualifications & Accreditations
- Grade 12 / Matric or Equivalent
- A relevant tertiary qualification would be advantageous
Experience & Skills
- Minimum of 3 years’ experience within the Collections industry in a Contact Centre environment
- Must have at least 1 to 2 years’ experience in leading a team within a target driven environment
- Competent in MS Office packages, particularly MS Word, Excel and Outlook
- Clear credit and criminal record
- Effective communication skills (verbal and written)
- Must be available to work shifts, weekends and public holidays
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Description
Store Supervisor will be responsible to coordinate and manage all administrative procedures and systems ensuring a strong internal control environment through the implementation of policies; procedures, Standard Operational Procedures and Self Audit process.
Drive Operational Efficiencies
- Financial stock take planning and execution
- Ensure Showroom Processes (Inventory, Receiving and Frontline) are adhered to and aligned to legal regulations
- Ensure Showroom merchandise is aligned to current catalogue product offering
- Ensure products are visually merchandised as per the guidelines
- Ensure stock is managed by ensuring accurate receipting and maintenance of floor stock
- Manage the productivity of the Showroom in all areas and drive sales
- Deliver adequate and timely action plans and monitor progress to address and resolve deficiencies
Stock Management
- Ensure efficient stock control process to allow the store to have the right amount of stock in the right place at the right time
- Responsible for stock taking /counts within the store
- The size and number of surpluses and deficiencies revealed by stocktaking to be shared with ROM and Head of Showrooms to measure the efficiency of the storekeeping, control and procedures in general.
Cash Management
- Ensure efficient cash handling process (counting, recounting,
- reconciling discrepancies, making deposits)
- Investigate cash shrinkage, counterfeit currencies, safe and bank discrepancies
- Reduce cash exposure to avoid robberies/Burglaries
- Track cash flow between POS and safe
People Management
- Conduct adequate training on the internal controls. Build knowledge and understanding of risks in store. Provide coaching and guidance to ensure maximum efficiency and compliance.
Reporting
- Deliver adequate and timely reporting on the internal control framework and deficiencies
SHORTAGE
- Target
- Internal Audit Score
- Target
HEALTH AND SAFETY COMPLIANCE
- Ensure safe working environment by following and adhering to OHASA regulations (The Law provides guidelines in the appointing and training of Safety Representatives, Evacuation Marshals, Fire Fighting, First Aid, Evacuation drills and procedures and Safety Signage).
- Ensure staff is trained adequately on Occupational Health and Safety methods and accident/incident prevention to be effective in preventing mishaps in the workshop.
- Ensure the Occupational Health and Safety training is undertaken by accredited training institutions and trainers and refresher courses conducted periodically as per the requirements set out by the OHASA Laws and Regulations.
- Asset Register
- Ensure store have a detailed list compiled of all business assets
- Ensure stores record the movement of assets
- Implement control sheets to monitor movements of electronic devices such as Ipads, pargo devices
Requirements
- Grade 12/Matric/NQF 4 - Minimum (Required)
- Min 10 years’ experience in Compliance and Admin Management
Attribute & Behaviours
- Energetic with a positive attitude
- Persuasive skills
- Ability to work independently as well as within a team
- Excellent communication skills
- Good analytical ability and attention to detail
- Resilient and change orientated
go to method of application »
Description
Store Supervisor will be responsible to coordinate and manage all administrative procedures and systems ensuring a strong internal control environment through the implementation of policies; procedures, Standard Operational Procedures and Self Audit process.
Drive Operational Efficiencies
- Financial stock take planning and execution
- Ensure Showroom Processes (Inventory, Receiving and Frontline) are adhered to and aligned to legal regulations
- Ensure Showroom merchandise is aligned to current catalogue product offering
- Ensure products are visually merchandised as per the guidelines
- Ensure stock is managed by ensuring accurate receipting and maintenance of floor stock
- Manage the productivity of the Showroom in all areas and drive sales
- Deliver adequate and timely action plans and monitor progress to address and resolve deficiencies
Stock Management
- Ensure efficient stock control process to allow the store to have the right amount of stock in the right place at the right time
- Responsible for stock taking /counts within the store
- The size and number of surpluses and deficiencies revealed by stocktaking to be shared with ROM and Head of Showrooms to measure the efficiency of the storekeeping, control and procedures in general.
Cash Management
- Ensure efficient cash handling process (counting, recounting,
- reconciling discrepancies, making deposits)
- Investigate cash shrinkage, counterfeit currencies, safe and bank discrepancies
- Reduce cash exposure to avoid robberies/Burglaries
- Track cash flow between POS and safe
People Management
- Conduct adequate training on the internal controls. Build knowledge and understanding of risks in store. Provide coaching and guidance to ensure maximum efficiency and compliance.
Reporting
- Deliver adequate and timely reporting on the internal control framework and deficiencies
SHORTAGE
- Target
- Internal Audit Score
- Target
HEALTH AND SAFETY COMPLIANCE
- Ensure safe working environment by following and adhering to OHASA regulations (The Law provides guidelines in the appointing and training of Safety Representatives, Evacuation Marshals, Fire Fighting, First Aid, Evacuation drills and procedures and Safety Signage).
- Ensure staff is trained adequately on Occupational Health and Safety methods and accident/incident prevention to be effective in preventing mishaps in the workshop.
- Ensure the Occupational Health and Safety training is undertaken by accredited training institutions and trainers and refresher courses conducted periodically as per the requirements set out by the OHASA Laws and Regulations.
- Asset Register
- Ensure store have a detailed list compiled of all business assets
- Ensure stores record the movement of assets
- Implement control sheets to monitor movements of electronic devices such as Ipads, pargo devices
Requirements
- Grade 12/Matric/NQF 4 - Minimum (Required)
- Min 10 years’ experience in Compliance and Admin Management
Attribute & Behaviours
- Energetic with a positive attitude
- Persuasive skills
- Ability to work independently as well as within a team
- Excellent communication skills
- Good analytical ability and attention to detail
- Resilient and change orientated
go to method of application »
Description
Store Supervisor will be responsible to coordinate and manage all administrative procedures and systems ensuring a strong internal control environment through the implementation of policies; procedures, Standard Operational Procedures and Self Audit process.
Drive Operational Efficiencies
- Financial stock take planning and execution
- Ensure Showroom Processes (Inventory, Receiving and Frontline) are adhered to and aligned to legal regulations
- Ensure Showroom merchandise is aligned to current catalogue product offering
- Ensure products are visually merchandised as per the guidelines
- Ensure stock is managed by ensuring accurate receipting and maintenance of floor stock
- Manage the productivity of the Showroom in all areas and drive sales
- Deliver adequate and timely action plans and monitor progress to address and resolve deficiencies
Stock Management
- Ensure efficient stock control process to allow the store to have the right amount of stock in the right place at the right time
- Responsible for stock taking /counts within the store
- The size and number of surpluses and deficiencies revealed by stocktaking to be shared with ROM and Head of Showrooms to measure the efficiency of the storekeeping, control and procedures in general.
Cash Management
- Ensure efficient cash handling process (counting, recounting,
- reconciling discrepancies, making deposits)
- Investigate cash shrinkage, counterfeit currencies, safe and bank discrepancies
- Reduce cash exposure to avoid robberies/Burglaries
- Track cash flow between POS and safe
People Management
- Conduct adequate training on the internal controls. Build knowledge and understanding of risks in store. Provide coaching and guidance to ensure maximum efficiency and compliance.
Reporting
- Deliver adequate and timely reporting on the internal control framework and deficiencies
SHORTAGE
- Target
- Internal Audit Score
- Target
HEALTH AND SAFETY COMPLIANCE
- Ensure safe working environment by following and adhering to OHASA regulations (The Law provides guidelines in the appointing and training of Safety Representatives, Evacuation Marshals, Fire Fighting, First Aid, Evacuation drills and procedures and Safety Signage).
- Ensure staff is trained adequately on Occupational Health and Safety methods and accident/incident prevention to be effective in preventing mishaps in the workshop.
- Ensure the Occupational Health and Safety training is undertaken by accredited training institutions and trainers and refresher courses conducted periodically as per the requirements set out by the OHASA Laws and Regulations.
- Asset Register
- Ensure store have a detailed list compiled of all business assets
- Ensure stores record the movement of assets
- Implement control sheets to monitor movements of electronic devices such as Ipads, pargo devices
Requirements
- Grade 12/Matric/NQF 4 - Minimum (Required)
- Min 5 years’ experience in Compliance and Admin Management
Attribute & Behaviours
- Energetic with a positive attitude
- Persuasive skills
- Ability to work independently as well as within a team
- Excellent communication skills
- Good analytical ability and attention to detail
- Resilient and change orientated
go to method of application »
Description
This role will be ideal for a candidate who can wow our customer through the accurate and timely allocation of work to staff and the administration and tracking of the same thereby allowing management access to the right information in a timely manner to effectively manage performance.
Here’s what you can expect to be doing in the role
- Engage with the planning department and line managers to understand work priorities for the day/week etc and assignment of tasks as per priority.
- Engage with line manager to understand resource allocations for various tasks to ensure work is distributed appropriately.
- Timely and accurate administration of all departmental trackers pertaining to people and operational process. These include but are not limited to attendance, absenteeism, leave registers, departmental data capturing eg performance, efficiency, effectiveness etc
- Provide data and or reporting for daily, weekly, monthly reporting requirements
- Ensure that the departmental Health and Safety representative conducts their monthly walks and checks.
- Prepares IOD reports in the event of any injuries on duty for submission to the Health & Safety representative
Requirements
A little about who you are
- Matric Certificate/Equivalent
- Clear criminal record
- 2 years warehouse experience
- 2-year team leader experience or 2 year administrational experience preferably in a warehouse environment
- Solid numeracy ability
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Description
The ideal candidate for this role will be responsible for the overall management and day to day operations of the HomeChoice Showroom Retail Space
Here’s what you can expect to be doing in the role: (key responsibilities / KPA’s)
- To manage sales objectives and operational efficiencies
- Stock management in line with stock procedures , customer and visual display stock
- To ensure all instore communication is communicated accurately throughout the showroom
- Cash management
- Execution and implementation of monthly promotion and displays
- Security – management of store and well-being of staff
- To ensure all category specialists are fully trained
- Ensure that monthly intake and NSV targets are achieved
- To ensure that an exceptional customer experience is consistently achieved
- Stockroom management , minimizing GRs and cancellations
- Manage housekeeping
- Reporting
- People Management
- Projects
Requirements
A little about who you are: (skills and years’ experience)
- A relevant tertiary qualification – Sales & Marketing
- Minimum of 5 years’ working experience within retail industy
- Working in the homewares retail industry would be advantageous
- Minimum 5 years’ experience in leading a team within a sales target driven environment
- MS Office packages
- Must be available to work shifts, weekends and public holidays
- Clear credit and criminal record
go to method of application »
Purpose of the role
The ideal candidate for this role will be responsible for converting customers visiting the showroom into a sale through tangible product demonstration meeting the sales targets and for facilitating order captures, documentation gathering and administration. You will need to ascertain our customers immediate need and have clear direction on product pricing and offers as aligned to catalogue to be able to sell features and benefits of each product and category. You will also provide customer query resolution as well as capture customer payments and refunds / credits.
Manage the customer journey account opening and order processing
- Ensure Customers are greeted on entry. Ensure that her immediate need is ascertained
- Ensure products are visually displayed as in that of the catalogue
- NTF customers are to be encouraged / incentivised to open an account
- Ensure pricing is correct on product and ascertain customers ATB
- Provide customer assistance with regards to instalment payments, query resolution, order processing and goods returned
- Ensure that the customer services and support service level agreements are in place and are achieved
- Ensure a professional, polite, and efficient service is offered by acting as an ambassador
- Ensure customers are assisted at self -help kiosks
- Facilitate daily administration duties aligned to customer service, vetting, order and query resolution
- Ensure you meet business objectives whilst maintaining a high level of customer satisfaction when marketing and creating Showroom awareness
Product knowledge and pricing management
- Ensure that you are up to date with the catalogue and HomeChoice Products specific to your product category
- Ensure that you are aware of product features and benefits, including Electronics, and are able to sell with conviction
- Ensure sufficient and up to date training is driven by yourself with regards to products featured as well as fully informed around insurance, legalities etc.
- Ensure that you are aware of any competitor products and understand how to up sell
- Ensure that pricing and offers are aligned to catalogue and price changes/ offers are actioned accordingly
- Visual Merchandising & Housekeeping
- Ensure that products are visually merchandised in accordance to VM policy
- Ensure housekeeping standards are adhered to in accordance with policy
- Meet operational efficiencies Consistently reach performance targets and standards relating to productivity, adherence, turnaround time and quality
- Always ensure that any outstanding tasks are up to date
- Adhere to all service level agreements Constantly and proactively communicate ways to improve efficiencies in our performance, procedures and systems
- Ensure compliance standards and legislative requirements are adhered to and met against agreed quality benchmarks
- Always make sure that the correct information is relayed to customers
- Acquire and accurately capture all necessary information
- Ensure current catalogues and order forms or consistently in stock and displayed accordingly
- Ensure that you are 100% versed in daily operations with regards to click & collect procedure
- Ensure a professional, polite and efficient service is offered by acting as an ambassador
Provide an exceptional customer experience
- Take responsibility by ensuring that advice is always given in the customers best interest
- Handle objections appropriately to ensure that positive results are achieved whilst maintaining customer satisfaction
- Continuously work towards improving the customer experience and service delivery
Adhere to quality standards
- Always make sure that the correct information is relayed to customers
- Acquire and accurately capture all necessary information
- Ensure that all admin and reporting is conducted timeously and in accordance with required processes and procedures
- Adhere to policies, procedures and all business standards and requirements
- Ensure that your appearance is aligned to staff policy, are wearing staff uniforms & name badges as supplied by HomeChoice
Housekeeping
- Dusting of displays
- Wiping of CS and Customer touch point areas (Covid hourly)
- Mopping of floors
- Sweeping of floor
- Vacuuming of floor
- New Business activatons
- Influence the public to increase feet into your store. Engage the public on product and campaigns
- Goods returns & administration
- Manage Customer returns administration and stock returns to WFS /GR book audits
WFS Feedback
- Process GR – Refunds / Credit Customer"
- Assessment process completion
- Ensure that Assessments are documented on customers account
- See that assessments are posted and collected timeously"
- Stock managementStock orders, taking constraints into consideration such as storage space and stock on hand
- Assembling of goods delivered for Showroom floor
- Maintaining Stockroom according to Business standards
- Replenishing of Spares for breakages
- Ensure all Visual Display Stock is scanned in & all paperwork has been signed & filed
- Ensure that floor check & stock take on Click & Collect parcels are done weekly
- Feedback to be sent to Admin Manager & any discrepancies reported
- Ensure that monthly Click & Collect figures are sent to HCDC Inventory Manager
- Ensure daily duties as per Stockroom roster is adhered to
- Ensure all POD’s are captured & Click Collect parcels aged stickers are completed & pasted on Click & Collect parcels
- Ensure all Click & Collect parcels are scanned same day as delivery
- Ensure delivery note of Click & Collect is passed onto Showroom Salvage staff to contact customers for collection daily
- Ensure that Stockroom housekeeping standards are kept
- Ensure all GR’s are accounted & sent to HCDC daily
- Ensure all communication regarding stock is emailed to HCDC & Showroom Management
- Ensure Security is present when deliveries take place
- Ensure that security surrounding opening and closing procedure is adhered to as well as security in general is consistently communicated to staff, run monthly emergency procedures to ensure staff are equipped to deal with any security issues
Administration & Reporting
- Receipting deliveries from DC
- Receipting goods return with Security
- Liaising with Admin Manager on Parcels for Click & Collect
- Overseeing stock transfers to and from the DC as per policy
- Ensure Stock Take are completed regularly in line with set KPA’s
Requirements
- Grade 12/Matric (Minimum Required)
- 1 year Years experience in retail
- Must be available to work shifts, weekends and public holidays
- Working in the homewares retail industry would be advantageous
Method of Application
Use the link(s) below to apply on company website.
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