Fresh Jobs at PPS

Job Advert Summary    

The Intermediate Information Security Analyst will be responsible for managing the organisation’s security posture to ensure the protection of systems, networks and sensitive data against security threats, computer viruses and other related cyber-security attacks.

Minimum Requirements    

Education:

• BSc / B.Tech or N.Dip(Computer Science or Information Systems)
• Security Certification Advantageous
• Beneficial MCSE (Security) or similar IT Operations certification

Experience:

• 3 to 5 years working experience in information security.
• 5-7 years in IT operations (inclusive of above)
• Technical understanding/skill set in Linux, Java, Windows.
• Technical Understanding of cloud platforms (Azure and GCP)
• Demonstrate and understanding of Networking/Firewalling Knowledge and TCP/IP
• Good computer skills in Microsoft Word, Powerpoint and Excel is essential.

Knowledge and Skills (maximum of 10):

• Knowledge of IT Security and Risk Management frameworks, policies, standards and technologies – ISO27001/2
• Malware Management Knowledge.
• Vulnerability and Patch Management
• OS/Application VM Knowledge
• Web monitoring solutions
• Data leakage on end points
• Virtual server protection
• Database monitoring
• Desktop Firewall and IPS solutions
• EDR Solutions

Competencies (maximum of 8):

• Analytical and Technical skills
• Ability to work in a team and independently
• Planning and organising
• Effective Communication
• Quality Orientation
• Collaboration skills
• Result Orientation
• Self-Starter
• Flexibility

Duties and Responsibilities    

Security Monitoring

• Monitoring of all security tools (e.g. Crowdstrike, CyberArk, Darktrace, ZScaler, O365 Security and Compliance, Azure Security, GCP security)
• Keep abreast of changes in the standards, technologies or methodologies and threats
• Stay current with IT security knowledge and skills to maintain professional expertise and relevant.

Security Incident and Alert Response

• Log and monitor calls based on security incidents and alerts from security tools as well as monitor calls logged by external SOC provider.
• Understanding of the Incident Management Processes in order to restore a normal service operation as quickly as possible and to minimize the impact on business operations, thus ensuring that the best possible levels of service quality and availability are maintained.
• Document issues and risks and escalate to Information and system owners.
• System and network exploitation, attack pathologies and intrusion techniques (such as denial of service, sync attacks, malicious code, password cracking, etc.).
• Good understanding of Infrastructure Security controls and how to monitor and measure effectiveness

Support Security, Risk and Governance Team

• Conduct Technical and Administrative activities as required from a project and day to day perspective.
• Liaise with Information Security Manager and other stakeholders on findings and rectification actions
• Participate in IT security projects aimed at improving IT security in the PPS environment.

Security Reporting

• Provide raw data and extracted reports from Security Tools for Monthly and Quarterly reporting as well as input to Risk registers, security assessments and audits.

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Purpose of the Job:

PPS External Distribution has an opportunity for a service driven professional with a strong need for financial independence to build our base of intermediaries. The role involves business development and relationship management within a base of Life Assurance Intermediaries that we are intending to grow. The Broker Consultant must work with and through others to build and maintain relationships. Working closely and accurately within established guidelines is essential in this role.  The Broker Consultant must be aware of and responsive to the needs and concerns of customers. 

Reporting to the Area Manager, the Broker Consultant role involves business development and relationship management within a base of Life Assurance Intermediaries with the intention to grow this base.  

Minimum Requirements    

Formal Qualifications:

• Matric (Grade 12).
• A three year or higher Bachelor’s degree or National Diploma.
• A completed NQF 5 – Wealth Management or RFP 3 would be advantageous.

Experience and Knowledge:

• At least 2 years’ experience in the Financial Services or Life Assurance industry in a sales and/or service-related role.
• Intermediate knowledge of the Life Assurance or Financial Services Industry.
• Knowledge (and skill) in how to successfully influence and persuade others by understanding how their individual needs and motivations link to goals is essential

Computer Literacy:

• MS Office package, particularly Internet, Outlook, and Excel

Interpersonal and Intrapersonal Skills:

• Relating to customers
• Communicating in writing
• Communicating orally
• Quality orientated
• Reliable
• Customer focused
• Resilient
• Results-driven

Duties and Responsibilities    

• To support and service intermediaries in their sales efforts by preparing quotes, statement of benefits and other relevant supporting information
• Constant communication and feedback to Advisors relating to all aspects of intermediary operations
• Plan, organise and control liaisons with intermediaries, their managers
• Ensure continuous improvement of service standards to clients
• Ensure alignment to Treating Customers Fairly (TCF), in all business practices

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Purpose of the Job:

Reporting to the Team Leader, the Support Assistant will be responsible for producing high-quality, detailed work based within the prescribed service level agreements (SLAs).

The focus of this position is producing high-quality, detailed work based on established standards, guidelines, and procedures. Precise, consistent work output is essential requiring patience and a willingness to handle and complete one task at a time. Communication with others is based on knowledge of repetitive job routines and procedures gained from sufficient on-the-job experience. Consistent, error-free work based on defined regulations and standards are key measures of job performance success. This position is designed to develop a valued technical expert who can deliver quality work consistently.

Minimum Requirements    

Formal Qualifications:

• Matric (Grade 12).

Experience and Knowledge:

• At least 2 years of experience in the Financial Services or Life Assurance industry in an administrator role.
• Basic knowledge of the Life Assurance or Financial Services industry.

Computer Literacy:

• MS Office package, particularly, Internet, Outlook, and Excel.

Interpersonal and Intrapersonal Skills:

• Careful.
• Helpful.
• Conscientious.
• Consistent.
• Responsive.
• Client service orientation
• Target-driven

Duties and Responsibilities    

• Upload and follow up on the following queries: premiums, change of beneficiary, debit orders, letters of authority, change of broker, amendments, change of DOC, change of details, claims, etc.
• Check and capture applications:
• Within 4 hours of being received.
• With a 95% accuracy level.
• Support functions include performing daily routine procedures.
• Monitor incompletes and service requests and communicate outstanding applications and Aftersales Service requests started.
• Communicate outstanding requirements after the request has been uploaded.
• Complete an annual assessment on appropriate systems.
• Provide administrative backing to the Life Specialists and directly to intermediaries.
• Provide quotations and statements of benefits to intermediaries.
• Take ownership of service level standards and ensure they are achieved consistently.
• Assist the Life Specialists in organising broker workshops.
• Ordering necessary forms and brochures for the office when needed.

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Job Advert Summary    

This role is responsible to provide support to the PPS Foundation team on day-to-day deliverables and assist with variety of administrative duties, planning tasks and maintain stakeholder relationships.

Minimum Requirements    

Education:

• Matric
• Relevant tertiary qualification/BDegree

Experience :

• 6 months to 12 months experience in administration.

Knowledge and Skills:

• Basic Accounting
• Attention to detail and high level of accuracy.
• Analytical and problem-solving ability.
• Ability to work independently.
• Excellent verbal and written communication skills.
• Proactive and able to use initiative.
• Able to work in a team environment.
• Deadline orientation.
• MS Office – Outlook, Excel and Word

Duties and Responsibilities    

Key Responsibilities:

• Provide administrative support on the PPS Foundation, Bursary, University Support and Work readiness programmes.
• Provide client services to all stakeholders.
• Handle all client queries and/or complaints (telephonic /written /social media) and resolve issues to completion in a timely manner.
• Applying technical knowledge and understanding to secure an end-to-end finalization of requests.
• Working across organizational boundaries to obtain outstanding information and clarify instructions received to improve stakeholder experience.
• Evaluate problems regarding service issues and inquiries to determine their importance and urgency.
• Performing investigations where necessary to facilitate problem resolution timeously.
• Responsible for ensuring service excellence to all stakeholders remains within best business practices and standards.
• Responsible for managing reputational risk ensuring compliance with regulatory requirements, procedures, service standards, and complaints.
• Remain updated and informed on legislative and industry changes.
• Responding to all inquiries in a professional and timely manner.
• Assist Management and Support Team..
• Maintain Product Expertise.