Fresh Jobs at Liberty Group South Africa

Purpose

We are looking for a Jedi Data Storyteller who can follow the data to identify solutions and identify opportunities to improve customer experience.

This role focusses on identifying trends and developing solutions to current business problems that by extracting, analysing, and interpreting relevant data and engaging with key enablers in the business.  You will work with the Data & Build and Analytics team to optimise and deliver Models required for the Customer and Adviser Service Centre.   As the SME in predictive and prescriptive analytics you will provide expertise on model builds leveraging experience and working knowledge in modelling, visualisation and automation.  

Minimum Experience

5 - 8 years experience in a similar environment, of which 2 - 3 years at specialist level

Critical Job

The following are critical requirements in this role:

• Minimum of 5 -8 years' experience in a Data Science/ Data Analytics role within either Analytics, MI & Reporting or similar environment essential. 
• Ability to work with large data sets
• Data Visualisation experience essential
• Experience working with unstructured data is required 
• Experience in extracting and Analysing data using programming languages including SQL, Python, R, VBA
• Life Insurance experience and knowledge preferred

Minimum Requirements

• Bachelor`s Degrees: Mathematics / Computer Sciences and/ or relevant Data Science qualifications.

Additional Minimum Qualifications

• Relevant Post-Graduate qualification will be an advantage in this role.

Outputs

Process

• Advise on and provide support to business related to the testing of new initiatives from start to finish.
• Provides regular management information to the leadership of the division that assists in enabling decision-making.
• Develops solutions to current business problems that make commercial sense by engaging with key enablers in the business.
• Analyses and measures the actual experience of implemented solutions against expected outcomes and tracks efficiency gains.
• Conducts ad-hoc business intelligence investigations to provide substance to the ideas and direction of the Executive Team.
• Proactively identifies areas where improvements can be made to current systems and/or processes.
• Engages with a wide range of stakeholders across different levels of the organisation
• Accountable for the improvement of quality, service and work outputs, continuously recommending improvements.
• Plan for the organisation of work outputs and process improvement activities in light of a specific situational context related to the area of specialisation.
• Proactively identify area of specialisation related problems, determine cause and effect and recommend the best option to implement corrective action based on previous experience.

Customer

• Provide specialist expertise and advice to internal/external customers, that builds strong relationships and creates a favourable impression aligned to Treating the Customer Fairly (TCF) principles.

Finance

• Adhere to financial controls, governance and compliance policies and processes throughout an area of specialisation, contributing to cost efficiency.

Learning and Growth

• Provides support to junior analysts by mentoring, coaching and providing technical assistance
• Contribute positively to human capability improvement, related to knowledge optimisation and associated with area of specialisation.

Governance

• Comply to risk and governance policies, implement and provide subject matter input to the development of related processes, applicable to the area of specialisation.

Competencies

Liberty Values

Technical Competencies

• Data Analysis (Proficient)
• Research and Information Gathering (Intermediate)
• Reporting and Interpretation (Intermediate)
• Business Acumen (Intermediate)
• Customer Advice (Technical) (Intermediate)
• Customer Relationship Management (Intermediate)

Behavioural Competencies

• Professional/Technical learning (Intermediate)
• Analytical Thinking (Proficient)
• People Management and Empowerment (Intermediate)
• Interpersonal Effectiveness (Intermediate)
• Problem Solving and Analysis (Intermediate)
• Teamwork and Cooperation (Intermediate)
• Resilience (Intermediate)
• Customer service orientation (Intermediate)
• Communicating with Impact (Intermediate)
• Customer Orientation (Intermediate)

Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group's Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.

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Purpose

To deliver procurement administrative support services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

Minimum Experience

1 - 2 years experience in a similar environment

Minimum Qualifications

Further Education and Training Certificate (FETC) [NQF Level 04] in Office Administration

Process

• Contribute to the provision of a comprehensive admin. service through the correct interpretation and application of procedures to optimise delivery.
• Contact potential vendors or use catalogs to conduct pricing comparisons for purchasing purposes.
• Generate a variety of documents and where necessary produce reports according to set standards and prescribed guidelines.
• Perform administrative duties in relation to tender adjudication process in accordance with set standards.
• Follow-up with suppliers to expedite delivery of delayed goods.
• Accountable for own work quality, standards and outputs related to policies, procedures and defined processes.
• Proactively identify problems, apply known solutions and escalate more difficult problems.
• Plan for task execution and adjust priorities against an established plan.

Customer

• Resolve client queries and escalate problematic queries to the correct level to ensure prompt and effective resolution, enhancing the client experience.
• Executes activities to ensure customer service delivery that meets or exceeds customer expectations aligned to Treating the Customer Fairly (TCF) principles.

Finance

• Adhere to specified standards, policies and procedures to prevent potential losses/wastage.

Learning and Growth

• Contribute positively to own area-specific knowledge improvement.

Governance

• Comply to set governance and compliance procedures and processes related to an area of work and continuously identify, rectify and escalate risks where necessary.

Technical Competencies

• Financial Control (Basic)
• Supply chain management - Technical (Basic)
• Product Related System Application (Intermediate)
• Query resolution (Basic)
• Financial Acumen (Basic)
• Business Administration Skills (Basic)

Behavioural Competencies

• Organisation and Attention to Detail (Basic)
• Interpersonal Effectiveness (Basic)
• Problem Solving and Analysis (Basic)
• Teamwork and Cooperation (Basic)
• Communicating with Impact (Basic)
• Customer Orientation (Basic)

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Purpose

To provide advice and support in the development and implementation of area of specialisation planning and associated service delivery processes, methods and techniques; enabling the provision of sound human resources expertise.

Minimum Experience

3 - 5 years experience in a similar environment, of which 1 -2 years at a junior specialist level

Minimum Qualifications

Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Human Resources

Process

• Identify, diagnose and recommend improvements and provide specialist advice and support; ensuring that solutions are appropriate and effective.
• Use practical knowledge and theoretical guidelines such as Standard Integrated People Practices, to diagnose HR problems and generate workable solutions.
• Assist and support the seamless integration and implementation of effective HR processes, programs and practices into daily operations.
• Advise on the application of design methodology by enabling line management and HR practitioners to effectively apply appropriate tools and techniques.
• Coordinate research and information gathering activities and collate and analyse information to serve as input to managerial reporting or decision making.
• Provide support to ensure the effective execution of HR related mechanisms such as compensation, benefits, employment and related programs.
• Provide advice and support to assist the organisation during restructuring exercises.
• Accountable for the improvement of quality, service and work outputs, continuously recommending improvements.
• Plan for the organisation of work outputs and process improvement activities in light of a specific situational context related to the area of specialisation.
• Proactively identify area of specialisation related problems, determine cause and effect and recommend the best option to implement corrective action based on previous experience.

Customer

• Provide sound consulting services and recommendations based on customer and client needs, current information and trends analyses.
• Provide specialist expertise and advice to internal/external customers, that builds strong relationships and creates a favourable impression aligned to Treating the Customer Fairly (TCF) principles.

Finance

• Adhere to financial controls, governance and compliance policies and processes throughout an area of specialisation, contributing to cost efficiency.

Learning and Growth

• Contribute positively to human capability improvement, related to knowledge optimisation and associated with area of specialisation.

Governance

• Comply to risk and governance policies, implement and provide subject matter input to the development of related processes, applicable to the area of specialisation.

Technical Competencies

• Human Resource Operations (Proficient)
• Talent Management (Intermediate)
• Legal Compliance (HR) (Intermediate)
• Research and Information Gathering (Intermediate)

Behavioural Competencies

• Relationship Management and Networking (Intermediate)
• Problem Solving and Analysis (Intermediate)
• Professional/Technical learning (Intermediate)

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Purpose

Delivery of both the functional and technical components of SAP business planning solutions. The focus of this position will be to build out and support the use of SAP BPC for financial planning, consolidations and analysis.

Key Responsibilities

• Serves as an expert in financial planning, consolidations and analysis using SAP BPC.
• Designs, develops and supports SAP BPC.
• Monitors and manages production SAP BPC environment (including external interfaces) and proactively remediates issues.
• Thoroughly documents the SAP BPC standards and ensures all 3rd party development adheres to these standards.
• Provides expertise in the use of the SAP BPC.

Additional Key Responsibilties

• Developing clear processes and automation as part of enhancement and upgrade cycles.
• Exercises effective communications levels and fosters team building.
• Adheres to all safety procedures and good housekeeping standards.
• Write test scripts, UAT training documentation, perform unit testing.
• Works closely with the Finance team to understand and scope out future phase requirements.
• Performs other assignments as required

Minimum Experience

• 4+ years' experience developing systems financial solutions with SAP BPC.
• Must have experience with SAP BPS/BPC administration (including building budget models and maintaining calculations with the budget models).
• Experience integrating SAP BPC with reporting tools (Business Objects,
• Business Explorer, etc.) to facilitate seamless drill-through analysis.
• Proficient with reporting tools, especially the Business Objects suite: Business Explorer (BEx) and Web Intelligence (WEBi) preferred.

Additional Minimum Experience

• Strong financial acumen with the ability to solve complex problems .
• Solid understanding of a complete budget and operating cycle with consolidated financial results.
• Knowledge of financial statements and their inter-relationships
• Familiarity with SAP-ERP and Business Warehouse systems preferred.
• Financial Services or Insurance experience

Experience in the following areas would be a distinct advantage:

• SAP FI/CO
• SAP HCM
• SAP BPS

Minimum Qualifications

• Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Information Technology and Computer Sciences
• Relevant SAP Certification

Minimum Qualifications

Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Information Technology and Computer Sciences