Fresh Job Vacancies at SITA SOC (Ltd)

REFERENCE NR : VAC00735/24 (Re-advertisement) 

LOCATION : SITA Erasmuskloof 

Purpose of the job 

• Design, planning, acquisition and implementation of all related Server Infrastructure Services. 
• Support and maintenance of all Server related Infrastructure including hardware and software. 
• Manage the provisioning of all Server related Infrastructure Services, planning, coordinating, monitoring and controlling to ensure the availability the services according to the Service Level Agreements. 
• Ensure the resolution of hardware and software; incidents and service requests according to contracted Agreements Support and maintenance of all Server related Infrastructure according to prescribed policies, procedures, standards and governance frameworks. 

Key Responsibility Areas 

• Investigate/confirm/refer/log a call to upgrade the server. 
• Rectify the faults affecting the availability of the server 
• Installation of servers 
• Implement procedures and standards for Directory Integrated Systems, Servers and related services and monitor adherence thereof. 
• Resolution and handling of medium operational Incidents as per SLA incident handling timeframes 
• Monitoring of Server and Services Toolsets & Dashboards. 

Qualifications and Experience 
Minimum: 

• 3 - year National Diploma / Degree in Computer Science, or IT/ related fields (NQF level 6) PLUS MCSA/ MCSE/ MCITP/ Microsoft Azure Certifications/ Microsoft 365 Certifications. 

Certification: Microsoft Azure Fundamentals Microsoft Certified: Azure Administrator Associate - Designing and Implementing Microsoft Azure Networking Solutions Microsoft Azure Infrastructure Solutions Microsoft Certified: Identity and Access Administrator Associate

• Azure SAP Microsoft 365 Certified: Messaging Administrator 
• Associate Microsoft 365 Certified: Teamwork Administrator Associate Microsoft 365 Certified: Modern Desktop
• Administrator Associate Microsoft 365 Certified: Security Administrator Associate Microsoft Certified: Azure Security Engineer 

Experience: 3 - 5 years’ experience as a Server Administrator in the provisioning, support and maintenance and support of all Server related Infrastructure such as Enterprise Directory Services, virtualization and server infrastructure technology stack. 
Experience in working within the ITIL Framework for Incident, Problem, Change, or Service Experience in the design, planning, implementation of an Enterprise Server solutions and services. 
 
Technical Competencies Description 
Knowledge of: Organizational Awareness: IT and Government Industry IT Products and Services Knowledge of: System performance Server Performance Management knowledge of TCP/IP, DNS, 802.1x, and DHCP protocols; knowledge of Windows and Linux Servers, Server Operations, Server applications, etc.; knowledge of both physical and virtualized servers, especially Hyper-V; Understanding of the government regulations 
Understanding of: Hardware and software support for client system/solutions, Server & Storage related technologies & related management toolsets and solutions Service Management systems (ASPECT /ARS/ITSM7) or equivalent applications ICT Operational Trends Network Operating Systems Project Management NOS/Active Directory/Virtualisation Quality assurance standards DNS, E-Mail, software deployment, Patch management, Core Stack builds VPN technologies and concepts Disaster Recovery Virtualisation technologies and concepts Computer and network security principles Operating System Stack builds (OS Imaging). 

Service Level Management Technical: 

• Proficiency in maintenance of Core Server infrastructure and Services (Patch management, Antivirus, DNS, DHCP, Agents etc). 
• Microsoft administration and related services. 
• Virtualized server designs and support. 
• Server monitoring. Server operating system rebuilds and restore. 
• Domain controllers rebuild and restore. 
• Communication skills. 
• Verbal Communication. 
• Writing skills. 
• Reading skills. 
• Reporting. 
• Interpersonal Skills. 
• Honest. 
• Self-Management Skills. 
• Initiative. 
• Integrity. 
• Self-Actualization. 
• Intellectual Skills. Responsible. 
• Hard working. Team player. 
• Solution oriented. Diligent. Act with Integrity. Proactive & Decisive. 
• Innovative and Assertive. Information Scanning. Lateral Thinking. 
• Attention to details. 
• Problem solving, Decision making and analytical skills. 

Technical Competencies:

• Application Development, Application Maintenance and Support, System Maintenance & Support, Customer Relationship Management, Database Administration, Database Management, Network/Infrastructure Management, IT Risk Management, Systems Administration, Vendor/Supplier Management Interpersonal/behavioural competencies: Attention to Detail, Analytical thinking, Active listening.  Other Special Requirements N/A.

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REFERENCE NR : VAC00389 
LOCATION : Cape Town/ Kimberley /Bhisho 

Purpose of the job 

• To implement procurement plans for SITA Lines of Business ICT Cluster products and services within prescribed governance frameworks, in order to deliver value for SITA in terms of prices, quality, service delivery and drive the transformation agenda. 

Key Responsibility Area 

• Implement basic sourcing strategies, processes and administration activities for ICT Cluster (SITA Line of Business in order to deliver fast and efficient tender turnaround times as well as achieve business operational efficiencies. 
• Coordinate the complete bid process including negotiation and supplier selection processes so as to enhance defined value propositions for ICT Cluster (SITA Line of Business) 
• Maintain customer/ supplier/internal stakeholder relationships to ensure supply chain stability. 
• Monitor and drive governance, contract compliance and performance. 
• Assist Procurement manager in the management of resources (i.e. budget/finances, assets and human capital) within the section to ensure efficient operations. 
• Assist in the execution of strategies for the promotion of the Procurement transformation agenda (BBBEE, SMME development, Local content, Black equity/ownership, industrialization /manufacturing skills development, Black youth, People living with disabilities, and Black women) in order to develop the indigenous ICT sector. 

 Qualifications and Experience 

• Minimum: 3-year Diploma / Degree in Commerce/ Engineering/ IT /Supply Chain /Logistics/Law or any relevant qualification equivalent to NQF level 6. 
• Experience: A minimum of 4 Years in Procurement / Supply Chain Management. 
• 1-year experience in Public Sector Procurement would be an added advantage, with exposure to the following: Public Finance Management Act Preferential Procurement Policy Framework Act Broad Based Black Economic Empowerment Codes and Regulations Treasury Regulations. 

Technical Competencies Description 

• Knowledge of: Procurement and supply chain best practices SCM/Procurement processes and procedures Understanding of ICT commodities would be an added advantage Supply market research Commodity sourcing 2 methodologies Data and spend analysis Implementation of sourcing strategies and processes Fact based Negotiations strategy implementation. 
• Financial management and cost analysis Supply Chain analysis Risk management Legal aspects for Procurement Supplier relationship management Implementation of commercial value propositions Contract management and purchasing Computer literacy Experience in Oracle ERP Systems, Database management systems, procure to pay processes and e Procurement/e Tendering will be an added advantage 

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REFERENCE NR : VAC00659/22 
LOCATION : SITA Erasmukloof 

Purpose of the job 
To certify software’s against the set standards in accordance with ICT standards and the enterprise architecture for Government. 

Key Responsibility Area 

• Manage, develop and implement Architectural and Governance mechanisms for the section to improve interoperability of government systems and quality of services and deliverables. 
• Manage software certification projects spanning multiple environments to ensure that it is successfully delivered. 
• Manage, design and develop software certification material such as frameworks, tool-kits, processes and procedures. 
• Manage and execute distribution of software certification material. 
• Manage and execute product and partner certification in accordance with relevant SITA governance mechanisms. 

Qualifications and Experience 

Minimum:

• Bachelor’s degree or National Diploma in an Information Technology field or equivalent at NQF 6. 
• Certification: ISO27000, COBIT, TOGAF, ISACA certification will be an added advantage. 

Experience:

• 6-7 years' experience in the ICT field, including e.g. IT Governance, IT Planning, systems design / procurement, and implementation of integrated solutions across multiple hardware and software platforms with management and operational responsibility in a large corporate/public sector organisation, including 3-5 years’ experience in business analysis, business process management and business process engineering/reengineering; 
• 3-5 years’ experience in IT Quality Management; 
• 3-4 years’ experience in project management; and 3-4 years’ experience in Software Certification. 

Technical Competencies Description

Corporate and ICT governance and compliance ICT Quality Management Business Process Management General Management, including Business, Human Resource Management and General Financial Management ICT Procurement practices ICT Security and IT Standards Legislative environment and IT Legislation Project Management Application Maintenance and Support Hosting and Converged Communication Enterprise architecture framework (TOGAF, Zachman, FEAF, MODAF, GWEA Framework, MIOS) ICT Business Environment and Landscape Governance, Risk and Compliance (GRC) Government Policies, Processes, Procedures and Standards Various compliance bodies 

Expertise on: IT Quality Management implementation and measurement IT compliance measurement Capability maturity assessment Planning and Organising Project Management Financial management Fraud Awareness IT Risk Management Standards generation Monitoring, evaluation and reporting Skills: Quality Management (e.g. ISO9001, CMMI) Governance Processes and Standards (e.g. COBIT, ITIL, UML) SDLC (e.g. ISOIEC12207) Project Management (e.g. Prince II) Security (Software and Technologies).