Latest Jobs at SPARK Schools

Reports To: School Operations Manager

Position Purpose:

SPARK Schools inside facilities maintenance staff ensure that the school building is well maintained and clean. Inside facilities maintenance staff are integral to the SPARK Schools “culture” and our commitment to providing a world-class learning environment for our scholars.

Requirements

Responsibilities:

• Maintain the upkeep of the school building, gardens, and grounds.
• Report facilities maintenance issues to school leadership and assist with repairs where applicable.
• Ensure that the school premises are safe for students, staff and parents.
• Assist with welcoming students during daily arrivals and dismissals, as required by school leadership.
• Manage tools and equipment, reporting any damaged or lost items to school leadership for fixing or replacement.
• Assist with ad-hoc operational tasks, such as moving furniture, working with maintenance and gardening suppliers, or setting up for events.
• Communicate and collaborate professionally with school staff, parents, and other stakeholders as required.
• Participate actively in staff development opportunities as a member of the SPARK Schools team.
• Conduct self in a professional manner at all SPARK Schools events and to all stakeholders.

Qualifications:

The ideal candidate will possess the following qualifications:

• Preferred Qualifications
  • English language fluency
  • Previous maintenance and/or grounds keeping experience
  • Clear/Clean Criminal Record
  • Grade 12 certificate
  Qualities:
  • Grit: Persistence through challenges.
  • Excellence: A track record of high expectations personally and professionally.
  • Mission and Vision Alignment: Understanding of and passion for the SPARK Schools mission to provide excellent education at an affordable cost.
  • Self­ Reflection: Finding the capacity to bring your best self to challenges and opportunities.
  Values: Service, Persistence, Achievement, Responsibility, Kindness

Benefits

Compensation:

SPARK offers:

• fair market linked remuneration
• performance-based annual bonuses and increases
• above average/good annual leave
• life, disability and funeral cover
• employee wellness support
• educational support & study leave
• individualised professional development, support and mentorship
• employee discount on school fees
• opportunities for career growth

Remuneration: R4,725.00 CTC p/m

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Reports To: Principal or Assistant Principal

Purpose of Role:

SPARK Schools maths teachers drive student achievement by maintaining high expectations for classroom culture, behaviour, and academic growth for all students. SPARK Schools maths teachers are content specialists, who receive on­going professional development customised for their past experience and individual needs.

Maths teachers are integral to the SPARK School’ “culture” and our commitment to rigorous, engaging learning experiences for our scholars. SPARK Schools teaches the PR1ME Maths curriculum which is a world class program based on effective teaching and learning practices of Singapore, Republic of Korea and Hong Kong.

Responsibilities:

• Plan for and be prepared to deliver lessons to students from 7:45­-3:30 pm (depending on grade level assignment and timetable) daily within content area specialisation.
• Collaborate with grade level and content area partners to develop rigorous, engaging learning experiences and to create individualised behaviour and learning plans for all students.
• Attend pre-­service professional development before the school year begins and attend weekly professional development every Monday afternoon.
• Administer weekly and termly assessments to track student progress and analyse the data for student growth.

• SPARK Educators should have a core focus on student achievement and should drive all scholars to meet the required proficiency ratings.
• Lead weekly SEL (Social Emotional Learning) circles and implement SPARK Schools Social Emotional Learning curriculum.
• Use SPARK culture and implement behaviour management strategies.

• Communicate professionally and effectively with colleagues, parents and other stakeholders.

• Participate actively in staff development opportunities as a member of the SPARK Schools team.

• Attend Saturday events and parent community meetings.

• Conduct self in a professional manner at all SPARK Schools events and to all stakeholders.
• Nurture a high ­achieving work environment where all students feel genuinely valued and supported.
• Promote the vision and mission of SPARK Schools to staff, scholars, families, and the greater community.
• Implement strategies implemented by the Crisis Management team.
• Adhere to the child protection, anti-bullying and health and safety policy.
• Submit student results data when required.

Requirements

Qualifications and Criteria:

The ideal candidate will possess the following qualifications:

• B.Ed. degree or H.Dip.Ed. or PGCE. Mathematics focus and competency. Recently qualified teachers are encouraged to apply!
• Certification through the South African Council of Educators (SACE).
• SAQA accreditation for non-South African equivalent qualifications
• English language fluency.
• A clear criminal record

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Reports To: School Achievement Manager

Purpose of Role:

The Principal drives student achievement by leading a team of excellent staff to prepare SPARK scholars for university and beyond. The Principal sets a rigorous vision for student achievement and implements strategic steps to lead staff, families, students, and the greater community to fulfill that vision. The Principal collaborates with the Assistant Principal(s) and School Operations Manager to uphold high expectations for school culture, student achievement, and professional development.

The Principal drives decision ­making within the SPARK Schools model in terms of the instructional program and school operations to ensure that every SPARK scholar is academically successful and an excellent representative of the SPARK core values. The Principal is integral to the SPARK Schools “culture” and our commitment to rigorous, engaging learning experiences for our scholars.

Responsibilities:

• Implement a highly rigorous and engaging instructional program that promotes content mastery, creative problem solving, and character development, which is consistent with SPARK Schools’ mission and vision.
• Use quantitative (assessment) and qualitative (anecdotal) data to drive decision-­making and instruction at the school.
• Create and maintain a school culture that values high achievement, strong character, and love for learning.
• Set ambitious goals, academically and otherwise, and holds staff and students accountable for achieving those results.
• Manage student behaviour and oversees the implementation of individualised plans for students who repeatedly do not meet SPARK Schools’ behavioural expectations.
• Promote a culture of self -reflection and continual improvement of effectiveness in staff.
  • Facilitate the professional development of SPARK staff by keeping a consistent weekly observation and coaching cycle and collaborating with SPARK Support staff to provide relevant weekly professional development sessions.
  • Conduct termly evaluations of SPARK staff to nurture their professional growth and leadership capacities.
  • Facilitate a high-­achieving work environment where staff feel genuinely valued and supported.

• Build relationships with all relevant stakeholders, including parents, families, and the greater community, and leverages these relationships to increase student achievement.
  • Lead termly and monthly school­-wide community events, leveraging the capacity of the school leadership team, teachers, and active parents for support.

• Manage the Assistant Principal(s) and facilitates their leadership development in the context of SPARK’s network­-wide leadership development program.
• Assist in the preparation and management of budgets with the School Operations Manager.
• Participate in the selection of new school based personnel.
• Responsible for the on-boarding of all new staff members.
• Define and share information about policies and procedures to parents, students, staff and community.
• Implement disciplinary policies and procedures.
• Participate actively in staff development opportunities as a member of the SPARK Schools team.
• Conduct self in a professional manner at all SPARK Schools events and to all stakeholders.

Requirements

Qualifications:

The ideal candidate will possess the following qualifications:

• English language fluency.
• Clear criminal record
• Grade 12 Certificate.
• Completed B.Ed or PGCE degree.
• SACE registration.

Experience:

• Previous experience managing or working with primary school-aged children.
• At least 3-4 years of excellent classroom instruction.
• Previous experience leading a team, preferably in a school context.
• Experience and practice with South African labour laws.

Skills and Mindset:

• Strong desire to be part of a vibrant and dynamic technology-driven work environment fostering creativity, collaboration and an atmosphere that encourages and allows top performers to thrive.
• Strong desire to be part of a collaborative, team spirited and fast growing Social Impact Disruptor and Society Shaper who is leading change in the education space in South Africa through transformational education innovation, ensuring the accessibility of university and careers for all.
• Strong desire to be part of a learning culture with excellent career development and advancement opportunities supported by individualised professional development, support and mentorship.
• Ability, Desire and Passion to deliver high quality transformational education at affordable fees to ensure the accessibility of university and careers for all.

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Reports To: Principal or Assistant Principal

Purpose of Role:

SPARK Schools intermediate phase blended learning facilitators drive student achievement by overseeing the culture and effectiveness of online learning, project-based learning, and independent student work time (centers) in our intermediate phase “flex” blended learning model. SPARK Schools intermediate phase blended learning facilitators work directly with students in whole class, small group, and individual settings.

Blended learning facilitators are integral to the SPARK Schools “culture” and our commitment to rigorous, engaging learning experiences for our scholars.

Requirements

Responsibilities:

• Create a positive student culture around online learning and independent work time and maintain high behavioural expectations for all students.
• Actively “coach” students on all computer programs and ensure that the educational software used in the lab effectively meets the needs of students.
• Create and submit lesson plans for project-based learning, in collaboration with intermediate phase teachers
• Communicate and collaborate with teachers and school administrators to create individualized learning plans for students.
• Use SPARK culture and behaviour management strategies.
• Incorporate SPARK SEL (Social Emotional Learning) curriculum with scholars.
• Ensure all educational resources and assets are used responsibly and effectively.
• Report all damages to hardware to the School Operations Manager and fill out relevant incident reports if needed.
• Optimize timetables to ensure learning time is managed well.
• Participate actively in staff development opportunities as a member of the SPARK Schools team.
• Conduct self in a professional manner at all SPARK Schools events and to all stakeholders.

Qualifications:

The ideal candidate will possess the following qualifications:

• English language fluency.
• Police clearance certificate.
• Grade 12 Certificate.
• Preferably, studying part­-time towards a B.Ed. or PGCE (3rd or 4th Year), with a view to becoming a qualified teacher.

Experience:

• Previous experience managing or working with primary school-aged children.
• Basic computer skills and willingness to learn new technology.

Skills and Mindset:

• Strong desire to be part of a vibrant and dynamic technology-driven work environment fostering creativity, collaboration and an atmosphere that encourages and allows top performers to thrive.
• Strong desire to be part of a collaborative, team spirited and fast growing Social Impact Disruptor and Society Shaper who is leading change in the education space in South Africa through transformational education innovation, ensuring the accessibility of university and careers for all.
• Strong desire to be part of a learning culture with excellent career development and advancement opportunities supported by individualised professional development, support and mentorship.

• Ability, Desire and Passion to deliver high quality transformational education at affordable fees to ensure the accessibility of university and careers for all.

Qualities:

We are looking for ‘’GEMS’’ with the following attributes

• Grit: Persistence through challenges.
• Excellence: A track record of high expectations personally and professionally.
• Mission and Vision Alignment: Understanding of and passion for the SPARK Schools mission to provide excellent education at an affordable cost.
• Self­-Reflection: Finding the capacity to bring your best self to challenges and opportunities.

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Purpose of Role:

The Customer Service Agent will play a key role in the day to day operations of the Customer Services Team. As the first point of contact with customers, existing parents, academic and school operations team members, this position will play an integral role in providing memorable and delightful customer experiences across all communication channels.

This Agent will act as a single point of contact for all internal and external stakeholders, including taking ownership of and resolving all their queries or challenges with a sense of urgency. In addition, the Customer Service Agent will be required to be accountable until a resolution is reached.

As a representative, the Customer Service Agent will need to supply information to potential customers about the product, follow up with current clients about satisfaction, and solicit new customers. Additionally, customer input is provided to developers and researchers to supply information for potential future product development.

This role will entail proactively managing leads and converting prospects or opportunities to finalise their online application forms. It is imperative for this person to continuously follow up with prospective parents to ensure quick turnaround times for application finalisation and the submission of all the required documentation within Service Level Agreements.

Requirements

Responsibilities:

• Actively engage all leads (Expressions of Interest) received within the required service levels to ensure the team achieves specified conversion ratios.
• Contact potential clients and sell SPARK products with focus on filling our Schools Network to 100% capacity.
• Answer inbound calls from customers, existing parents, academic staff and school operations staff with regards to all their queries and administrative requirements.
• Deal with and resolve all unsolicited queries and complaints pertaining to SPARK Schools and engage with different stakeholders to resolve these within the agreed Service level Agreements.
• Update information on the customer service system and other relevant platforms used in fulfilling the required tasks.
• Provide quality customer engagement and service for every request for relevant information and clearly communicate with customers, existing parents, academic staff and school operations staff.
• Provide differentiated services based on the needs of the customer, parent, academic staff and school operations staff.
• Effectively diagnose customer needs via phone, webchat, email and other available omni-channels. Work closely with the Marketing Team to immediately resolve service delivery failures via social media and other channels once diagnosed.
• Be a strong brand ambassador who can deliver exceptional service to customers, parents, academic staff and school operations staff.
• Deliver memorable positive experiences for every prospective parent and stakeholder.
• Accurately and confidently handle all customer, parent, academic staff and school operations staff enquiries using effective communication, active listening and problem-solving skills.
• Act as a subject matter expert on all enrollment and accounts related processes and procedures.
• Be customer-focused and strive to convert first call resolution results.
• Pro-actively defuse problems or issues and provide feedback to the respective teams impacted or affected.
• Champion enhanced customer satisfaction levels, loyalty, advocacy and positive word of mouth.
• Evaluate the effectiveness of our customer service and suggest continuous process improvements and system enhancements to ensure customer satisfaction exceeds expected service levels and that sales targets are reached.
• Collaborate with school leaders and office managers to ensure that all information is transmitted to school sites as per the agreed policies and procedures.
• Participate in and drive own/personal professional development.
• Conduct self in a professional manner at all SPARK events and with all stakeholders.
• Promote the vision and mission of SPARK Schools to staff, scholars, families, and the greater community.
• Actively participate in School Open Days.
• Ad-hoc activities and tasks as agreed from time to time.

Language proficiency:

• Must be fluent in both English and Afrikaans

Qualifications:

The ideal candidate will possess the following qualifications:

• Matric (Essential).
• Customer Experience or Sales Certification/Training (Essential)
• Undergraduate Degree / Diploma (Preferred)

Experience:

• At least 2 years demonstrable experience meeting and exceeding sales targets
• At least 2 years in a customer-centric contact center and/or customer-facing environment
• At least 2 years in a tele sales and/or sales operational environment

Skills and Mindset:

• Focus first and foremost on students and their families, demonstrating a positive “whatever it takes” attitude.
• Must be able to read and write English at a professional level. Digital dexterity (typing) is required.
• Bilingual - Ability to speak English and another South African comparable language is an advantage.
• Knowledge of the internet is required. Must be able to use email.
• High levels of accountability and ownership to meet sales targets.
• Detail focused and completes tasks timeously.
• Collaborate and operate with a team mindset and fostering a positive team spirit
• Show humility and appreciate respectful and constructive feedback.
• Seek to innovate, grow professionally, and share leading practices.
• Multitask and demonstrate efficiency in time management and lead conversion.
• Gather data, compile information from multiple sources, and present findings clearly
• Communicate effectively with diverse audiences.
• Must be self-motivated and able to work independently.
• Celebrate successes and engage in solutions-oriented thinking when presented with a challenge.
• Enthusiasm and willingness to work is essential. Must enjoy the challenge of making contact with customers.
• Displays grit, high level of excellence, is mission & vision aligned and displays a high level of self-reflection (GEMS)

go to method of application »

Purpose of Role:

Teachers in SPARK Schools drive student achievement by maintaining high expectations for classroom culture, behaviour, and academic growth for all students.

SPARK Schools teachers receive on-going professional development customised for their past experience and individual needs.

All teachers are integral to the SPARK Schools’ “culture” and our commitment to rigorous, engaging learning experiences for our scholars.

Responsibilities:

Plan for and be prepared to deliver lessons in EnPurpose of Role:

Teachers in SPARK Schools drive student achievement by maintaining high expectations for classroom culture, behaviour, and academic growth for all students.

SPARK Schools teachers receive on-going professional development customised for their past experience and individual needs.

All teachers are integral to the SPARK Schools’ “culture” and our commitment to rigorous, engaging learning experiences for our scholars.

Responsibilities:

• Plan for and be prepared to deliver lessons in English, Social Science and Personal and Social Well-being to students, depending on the grade level and timetable.
• Provide instruction in a variety of subjects and reach students with engaging lesson plans and resources.
• Collaborate with grade level and content area partners to develop rigorous, engaging learning experiences and to create individualised behaviour and learning plans for all students in class face to face and online.
• Lead weekly SEL (Social Emotional Learning) circles and implement SPARK Schools Social Emotional Learning curriculum.
• Use SPARK culture and implement behaviour management strategies.
• Administer and mark weekly and termly formative and summative assessments to track student progress and analyse the data for student growth.
• SPARK Educators should have a core focus on student achievement and should drive all scholars to meet the required proficiency ratings.
• Submit student results data when required.
• Attend pre-service professional development before the school year begins and attend weekly professional development and any other training interventions.
• Communicate professionally and effectively with colleagues, parents and other stakeholders.
• Conduct self in a professional manner at all SPARK Schools events and to all stakeholders.
• Nurture a high achieving work environment where all students feel genuinely valued and supported.
• Attend Saturday events and parent community meetings. Implement strategies implemented by the Crisis Management team.
• Adhere to the child protection, anti-bullying and health and safety policy.
• Promote the vision and mission of SPARK Schools to staff, scholars, families, and the greater community.

Requirements

Qualifications and Criteria:

The ideal candidate will possess the following qualifications:

• B.Ed. degree or H.Dip.Ed. or PGCE. Intermediate/Senior Phase. Recently qualified teachers are encouraged to apply!
• Certification through the South African Council of Educators (SACE).
• SAQA accreditation for non-South African equivalent qualifications
• English language fluency.
• A clear criminal record

Experience:

Recently qualified teachers or teachers with experience are encouraged to apply!

Skills and Mindset:

• Strong desire to be part of a vibrant and dynamic technology-driven work environment fostering creativity, collaboration and an atmosphere that encourages and allows top performers to thrive.
• Strong desire to be part of a collaborative, team spirited and fast growing Social ImpactDisruptor and Society Shaper who is leading change in the education space in South Africa through transformational education innovation, ensuring the accessibility of university and careers for all.
• Strong desire to be part of a learning culture with excellent career development and advancement opportunities supported by individualised professional development, support and mentorship.
• Ability, Desire and Passion to deliver high quality transformational education at affordable fees to ensure the accessibility of university and careers for all.

We are looking for ‘’GEMS’’ with the following attributes:

• Grit: Persistence through challenges.
• Excellence: A track record of high expectations personally and professionally.
• Mission and Vision Alignment: Understanding of and passion for the SPARK Schools mission to provide excellent education at an affordable cost.
• Self Reflection: Finding the capacity to bring your best self to challenges and opportunities.glish, Social Science and Personal and Social Well-being to students, depending on the grade level and timetable.
• Provide instruction in a variety of subjects and reach students with engaging lesson plans and resources.
• Collaborate with grade level and content area partners to develop rigorous,