Exciting New Jobs at TFG (The Foschini Group)

Responsibilities:  

• The ability to support the store management team to provide outstanding leadership to the store team. 
• Ensures the team executes operational excellence through a customer centric mindset. 
• Generating high levels of motivation and commitment within the store. 
• Allocate time effectively; handle multiple tasks and completing priorities. 
• Provide input and manage merchandise and visual principles. 
• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. etc). 

Qualification: 

• A Matric certificate. 

Skills: 

• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 
• High flexibility and ability to adapt to different customers and situations. 
• A high sense of urgency with demonstrated ability to work independently. 
• High flexibility and ability to adapt to different customers. 
• An outstanding leadership, interpersonal and communication skills. 
• Ability to work a flexible schedule to meet the needs of the business. 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers. 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

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Responsibilities:  

• The ability to support the store management team to provide outstanding leadership to the store team. 
• Ensures the team executes operational excellence through a customer centric mindset. 
• Generating high levels of motivation and commitment within the store. 
• Allocate time effectively; handle multiple tasks and completing priorities. 
• Provide input and manage merchandise and visual principles. 
• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. etc). 

Qualification: 

• A Matric certificate. 

Skills: 

• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 
• High flexibility and ability to adapt to different customers and situations. 
• A high sense of urgency with demonstrated ability to work independently. 
• High flexibility and ability to adapt to different customers. 
• An outstanding leadership, interpersonal and communication skills. 
• Ability to work a flexible schedule to meet the needs of the business. 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers. 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

go to method of application »

Responsibilities:  

• Provide feedback to management regarding stock issues and movements 
• Drive the ultimate customer experience 
• Ensure sales targets are met 
• Managing the receiving and dispatching of stock 
• Processing stock within specified time frames 
• Facilitating efficient rotation of stock, from the stockroom to the sales floor 
• Ensuring the neatness and Housekeeping standards are world class 
• Manage Shrinkage in line with company standards 

Qualifications:

• A Grade 12 qualification or equivalent 
• Retail experience (essential) 
• 2 years Stockroom experience (Advantageous) 
• Hospitability background (Advantageous) 

Skills: 

• A customer-centric attitude and approach 
• Excellent communication skills (verbal and written) 
• Ability to give direction to stockroom team 
• Must be able to work a flexible schedule to meet the needs of the business and will 
• require weekends and evening shifts 

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Key Responsibilities:

• Ensuring that the daily, weekly, and monthly productivity targets are met according to the department’s SLA.
• Measure adherence to compliance by ensuring fair and minimal variance against the relevant legislation.
• Ensure reports and trends are compiled accurately in line with the specific portfolio.
• Provide feedback on quality-related issues and training needs to the relevant stakeholders.
• Conduct monthly QA communication and calibration sessions with operational stakeholders.
• Identify opportunities and provide recommendations for quality and business process improvements.
• Conduct coaching and counselling accordingly in line with departmental requirements and internal operations support and standards.
• Apply coaching for performance principles in all operational interactions.
• Execute business coaching principles diligently and effectively in line with EX and CX standards.

Qualifications and Experience:

• 1 year experience in a contact centre environment
• Working experience with voice logging systems
• Intermediate to advanced MS Excel skills
• Excellent written and communication skills
• Strong numerical and analytical skills
• To be able to gather data and align reporting requirements
• To analyse data and tell a story through reporting
• Ensure data accuracy and quality in reports
• To be able to highlight translated data into actionable insights
• Business Coaching experience advantageous

Skills: 

• Ability to work independently and work well in a team 
• Be a leader of self and others and manage tasks with diligence and integrity
• Identify risk and highlight it to the business
• Effectively persuade and influence relevant stakeholders
• Excellent attention to detail, planning, and problem-solving skills

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Key Responsibilities:

• Timely processing of BASH customer refunds
• Daily recording and maintenance of the refunds on the GoogleDocs and Synergy
• Daily uploads of proof of payment to Synergy ticketing system
• Daily follow-up on BASH Refund queries
• Manage BASH stakeholder relationships
• Managing a Teams escalation Chat.

Qualifications and Experience:

• Matric required, with an advanced Diploma or equivalent certification in Finance/Accounting as preferable
• 1-3 years of relevant working experience
• Experience in processing and/or approving payments
• Previous experience within finance department (including reconciliations)
• End user experience with financial systems (SAP preference)

Skills: 

• Excellent project management skills  
• Strong computer skills with good working knowledge
• Attention to detail
• Time management
• Planning skills
• Ability to draft commentary, analyse information to establish key messages, present information both visually and written

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Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

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Responsibilities: 

• Be the Face of Our Brand: As a team member, you’ll be more than just a salesperson -you’ll be an ambassador for our brand. You’ll create a welcoming environment where every customer feels like a valued guest.
• Sales with Purpose: We offer a diverse range of stylish products that you’ll be proud to sell. Your ability to match customers with the perfect items will not only drive sales but also help them create beautiful spaces they’ll love.
• Maximize Sales: Track your performance and seize opportunities to exceed targets and drive new sales.
• Maintain store stock: Ensure the store is always well-stocked and beautifully presented to delight customers.

Requirements:

• A Matric certificate.
• Previous sales experience in a retail environment.
• Experience in the Hospitality Industry is an advantage.
• Deliver top-tier service, navigate through customer challenges, whilst driving sales.
• Excellent communication and interpersonal skills, with the ability to build rapport with customers.
• Strong attention to detail and organizational skills.
• The ability to take initiative.
• Ability to work effectively both independently and as part of a team.
• Flexibility to adapt to a dynamic and fast-paced retail environment.

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Key Responsibilities:

Sample Development and Approval:

• To provide technical support to buyers and suppliers as necessary.
• Manage the specific area’s sample approval process within SLA.

Material (Fabric) Analysis:

• Fabric testing outcome input to ensure ultimate customer satisfaction.

Quality Control:

• Review of failed inspection reports and manage final outcome discussions.
• Ensure import orders are released on the Shipping system.

Supplier Relationship:

• Work closely with suppliers to communicate technical requirements and address any production challenges.

Documentation and Reporting:

• Maintain accurate records of sample performance, textile testing results, and quality control outcomes on TFG’s systems.

Innovation and Improvement:

• Stay updated on industry trends, emerging technologies, and new materials to drive innovation and improvement.
• To conduct Product Benchmarking as required by the Lead Technologist.

Post production

• To regularly monitor the quality standards of delivered goods to stores, customer returns & the quality standards of product within the stores of our major competitors 
• Answer and follow up customer complaints regarding quality and undertake relevant investigation as required. 
• To manage the store merchandise returns process when Technical input is required

Qualifications & Experience:

• Have 1-3 years of experience in the retail or manufacturing environment
• Have a relevant technical related qualification (Degree/ Diploma)
• Must have a keen interest in retail, apparel and quality assurance

Skills:

• Excellent MS Office expertise
• Ability to easily adjust to work on new systems for data capturing purposes
• Ability to use initiative
• An eye for detail
• Exceptional organisational skills
• Ability to work independently as well as within a team
• Excellent interpersonal skills
• Exceptional verbal and written communication
• Excellent problem-solving skills

go to method of application »

Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

go to method of application »

Responsibilities:  

• The ability to support the store management team to provide outstanding leadership to the store team. 
• Ensures the team executes operational excellence through a customer centric mindset. 
• Generating high levels of motivation and commitment within the store. 
• Allocate time effectively; handle multiple tasks and completing priorities. 
• Provide input and manage merchandise and visual principles. 
• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. etc). 

Qualification: 

• A Matric certificate. 

Skills: 

• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 
• High flexibility and ability to adapt to different customers and situations. 
• A high sense of urgency with demonstrated ability to work independently. 
• High flexibility and ability to adapt to different customers. 
• An outstanding leadership, interpersonal and communication skills. 
• Ability to work a flexible schedule to meet the needs of the business. 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers. 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management