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  • Posted: Jul 26, 2024
    Deadline: Not specified
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    Kerry is a company rich in heritage and resources. Over the past four decades, our focus on changing lifestyles, the globalisation of food tastes and ever-evolving consumer needs has brought us to a market-leading global position. Today, we are firmly established as a world leader in the food, beverage and pharma industries, with 24,000 staff and 100+ inn...
    Read more about this company

     

    Country Compliance Controller

    Key responsibilities

    • Preparation of financial forecasts for the statutory entity
    • Review of monthly management accounts
    • Review of year end reporting files and year-end financial statements
    • Annual update of the Kerry Control Reporting System (KCRS) where internal controls are documented and reported on.
    • Assist with internal audits, submitting the responses to audit queries in a timely manner
    • Completion and filing of local statutory accounts to ensure that these are prepared in accordance with local requirements, deadlines, standards and templates.
    • Review of divisional recharges
    • Review of balance sheet reconciliations
    • Review and analysis of leases (IFRS 16 impact)
    • Annual update of insurance questionnaire for insurance risk requirements
    • Provide hands-on support with the annual external audit
    • Assist with ad hoc tasks and on-going projects
    • Leads the financial compliance activities with regards to:
    • Kerry transfer pricing requirements
    • Mergers and Acquisitions (M&A) activities
    • Taxation and Custom Duties Requirements which include:
    • Income Tax and VAT Computations
    • Deferred Tax Models
    • SARs fling requirements and payments for income tax and VAT
    • Adherence to custom duties requirements for import and export transactions
    • Company Secretarial Duties
    • Funding Requirements for working capital and CAPEX projects
    • Cash forecasts

    Role Requirements

    • Adhoc travel required based on business needs

    Qualifications and skills

    • Qualified accountant (CPA, ACCA, CIMA, CA)
    • 5-6 years of experience
    • Proficient in Microsoft Office suite
    • SAP knowledge preferable
    • P&L Management
    • Astute business and commercial acumen
    • Experience in the improvement and standardization of processes
    • Knowledge of South African local statutory requirements would be beneficial – audit, direct and indirect tax

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    Customer Care Specialist

    Key responsibilities

    Customer Support & Operational support

    • Capturing of orders onto SAP
    • Changes to orders maintained
    • Sales order confirmations timeously sent
    • Weekly open order reports
    • Providing full and concise feedback pro-actively
    • Going the extra mile to WOW customers
    • Adhering to SLA’s and KPI’s per Kerry strategy
    • Liaising with sites via cockpits on changes to orders or escalations
    • Fully utilising Salesforce for all communication
    • OTIF management
    • Handling returns on SAP
    • Build relationships with Key Account managers and sites to create a culture of inclusivity
    • Ensure we are adhering to business terms
    • Following processes and business terms

    Qualifications and skills

    • Grade 12 (NSC)
    • Minimum of 3 years’ experience in contact centre/customer service
    • Working Knowledge of SAP Software Applications
    • Preferable experience in Salesforce
    • Experience in handling customer queries
    • Understanding order to billing process

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    ICT Site Services Analyst

    Key responsibilities

    Essential Functions and Duties

    Business engagement

    • Hold regular review / planning meetings with the business / function to discuss progress with IT portfolio and formulate action plans.
    • Participate in business management meetings and understand critical business needs; input the same into the IT planning process
    • Proactive in identifying opportunities, new ideas and solutions that will bring value to the business. Identify and deliver on innovations and continuous improvement programs.

    Project management & execution

    • Arrange resources and manage multiple small to large projects for functions in a divisional or cross-divisional environment. Validates task time and cost estimates as well as project assignments / plans.
    • Manage project plans and understand key bottlenecks / anticipate impact on future deliverables. Ensures project tasks are effectively rescheduled / reassigned based on overall impact available resources and skill sets by adhering to agreed project management practices.
    • Negotiate deliverables, milestones and deadlines based on current assignments and technical resources available.

    ICT Support

    • Provide level 2 ICT support to internal and external business customers.
    • Provide level 2 hardware and software support, either remotely or at local level for all Desktop, Laptop PC’s and printers
    • Apply appropriate fixes or provide efficient escalation of problems/issues regarding all support incidents.
    • Provide 1st line LAN support at current location along with remote site locations.
    • Update all user queries through incident tracking system with regard to call progression and completion in a timely manner based on service level agreements.
    • Document and submit new solutions into ICT Service Desk or ICT Site Services knowledgebase.
    • Responsible for delivery and installation of new ICT hardware and software in line with current ICT global processes and procedures
    • Ensure site documentation is accurate, timely, and relevant.
    • Responsible for ensuring the ICT standards and policies are maintained and implemented at all site levels.
    • Responsible for maintenance and support of all site’s infrastructure
    • Ensure all desktop and laptops PC’s are patched to the highest available level and all have the latest anti-virus updates installed
    • Able to travel and support out of hours / weekend/ PH if needed.

    Technology

    • Knowledgeable in all forms of environmental hardware – Including but not limited to Intel desktop and laptop PC’s, printers, mobile devices (e.g. iOS devices, tablets, scanners, cameras, factory specific devices, internal/external mobile devices), projectors/TV’s, touchscreens)
    • Knowledgeable in all Operating Systems currently in work environment - Including but not limited to Windows 11/10/7, iOS and potentially Android, OS image creation/maintenance/ management/deployment.
    • Knowledgeable on all environmental Software such as Office 365, Citrix, Azure, Endpoint Protector, Cisco technology, Antivirus & malware tools

    Qualifications and skills

    Education

    • Minimum of Diploma in Computer / Information Technology, or related field.
    • 3-5 years’ work experience in a comparable job role.
    • Any IT certification (PMP, Prince2, ITIL, CompTIA, MCSE, CCNA, etc) is recommendable but not mandatory.

    Functional / Technical Skills

    • Familiarization project management and delivery methodologies and systems
    • Knowledge of Kerry systems, processes, and methodologies an advantage 

    Additional Skills 

    • Stakeholder engagement and management.
    • Excellent work ethic, organization, planning, and communication skills.
    • Ability to learn new concepts and technologies quickly.
    • Ability to manage multiple projects in parallel.
    • Strong critical thinking and problem-solving skills.
    • Excellent oral and written skills.
    • Strong facilitation skills.
    • Influencing and persuasion skills.
    • Must be equally comfortable working independently or as part of a team.
    • Self-starter and ability to grasp business processes and acumen.
    • Ability to professionally interact with people and cultivate strong partnerships.
    • Reliance and credibility.

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    Research, Development & Applications Lead

    Key responsibilities

    • To manage and deliver the execution of active projects to meet the strategy and growth targets.

    To manage the innovation portfolio across the various technology groups, which entails:

    • Combining a clear understanding of customer needs and technical expertise in order to formulate innovation initiatives.
    • Determining how Kerry can gain competitive differentiation in the region through excellence in research and driving product development that will exceed the customer’s expectations. 
    • Evaluating the existing product portfolio; determine where enhancements may be made to create best-in-category products.
    • Recommend and screen all potential raw materials necessary to build portfolio 
    • In alignment with the regional leadership team and global R&D stakeholders, appropriately select and prioritize projects that add the most value to Kerry’s customers.
    • Assignment of resources – people and budgets. 
    • Tracking of project progress relative to milestones and launch dates. 
    • Build and develop the RD&A organization by hiring, coaching, training and providing regular feedback, particularly to the team of direct reports.  Instill a high-performance culture across the RD&A function through leadership by example.
    • Ensure that Kerry is keeping abreast of cutting-edge science to drive efficiencies and effectiveness in the quest to develop new product solutions.

    Work closely with the Supply Chain / Operations function to support:

    •  Process improvements in the plants.
    •  Business continuity.
    •  Regulatory support for registrations of plants and inspections as needed. 
    •  Productivity.
    • Play a key role in as a technical lead for select key account and remain as the main contact to drive consistency in sharing and improved of service quality. 
    • Help drive the business through active participation and contribution on the senior leadership committee.
    • Contribute to the regional RD&A strategy and how it can be aligned to business goals.  Share a vision of excellence in R&D and create a road map for implementation.
    • Support & coordinate 1Kerry approach to Customers and adopt Kerry ways of working

    Qualifications and skills

    • A Bachelor’s degree in Food Science
    • At least minimum of 15 years work experience in RD&A various leadership roles within a regulated food / ingredients industry. 
    • Exposure to multiple markets in the APMEA region. 
    • Previous experience in preparing and managing budgets. 
    • Demonstrated track record of successful innovations in the commercial marketplace. 
    • Experience in transferring innovations into plants and an understanding of plant operations. 
    • Experience in building and maintaining a highly talented, high performance R&D organization.
    • Ability to communicate a compelling vision for RD&A function to various internal and external stakeholders. 
    • Strong understanding of the business environment, customers, competitors and especially government regulations.  
    • Strong understanding of wider business focus, and impact RD&A can have on separate functions. 
    • Ability to build relationships with, impact and influence effectively in a cross-functional highly matrixed environment. 
    • Decisive, demonstrated ability to make difficult calls based on a combination of data, analysis and experience. 
    • Understanding of company’s near, mid and long term priorities, with a sense of urgency to adapt to changing business situations.
    • Up to date knowledge of key competitors and their activities within the region
    • Well-developed interpersonal and communication skills with the ability to lead, motivate and develop talent

    Competencies Required:

    • An analytical thinker capable of conveying technical information in a user-friendly manner.
    • Self-starter who can manage fluctuating workloads and projects using a high degree of initiative.
    • Strong team player with a clear focus on stakeholder engagement and solution delivery.
    • Strong communicator in terms of excellent verbal and written communication skills, comfortable interacting with confidence across a wide range of stakeholders.
    • Takes personal accountability and ownership of actions to completion.

    Method of Application

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