Current Roles at Standard Bank Group

JOB DESCRIPTION

• To take demand from walk-in customers for any cash related matters (e.g. teller, ATM, Moneygram) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the parameters of the bank's financial offerings.

QUALIFICATIONS

Minimum Qualifications

• National Certificate in Banking (NQF5 FAIS recognised qualification)

Experience 

• 1-2 years previous banking experience, understanding the bank's laid-down policies and procedures related to telling / frontline support; bulk cash and ATMs.
• Familiar with the legal aspects regarding cash handling.
• Knowledge of the functions of other departments within the branch
• Retail experience

ADDITIONAL INFORMATION

Behavioural Competencies

• Generating Ideas
• Exploring Possibilities
• Providing Insights
• Adopting Practical Approaches
• Examining Information

Technical Competencies

• Banking Process & Procedures
• Application & Submission Verification (Business Banking)
• Customer Acceptance & Review (Consumer Banking)
• Customer Understanding ( Consumer Banking)
• Product Knowledge (Consumer Banking)

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JOB DESCRIPTION

• To take demand from personal customers for any banking matters ranging from product questions to customer account activities (e.g., opening accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the customer within product and legislative (e.g., FAIS) parameters.

QUALIFICATIONS

Minimum Qualification 

• Secondary/High school/A levels/Matric
• NQF5 Relevant FAIS qualification and experience.

Experience Required

• 1-2 years
• If no FAIS experience, would then need to operate under supervision.
• Previous experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.

ADDITIONAL INFORMATION

Behavioural Competencies

• Generating Ideas
• Exploring Possibilities
• Providing Insights
• Adopting Practical Approaches
• Convincing People

go to method of application »

JOB DESCRIPTION

• To take demand from personal customers for any banking matters ranging from product questions to customer account activities (e.g., opening accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the customer within product and legislative (e.g., FAIS) parameters.

QUALIFICATIONS

Minimum Qualification 

• Secondary/High school/A levels/Matric
• NQF5 Relevant FAIS qualification and experience.

Experience Required

• 1-2 years
• If no FAIS experience, would then need to operate under supervision.
• Previous experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.

ADDITIONAL INFORMATION

Behavioural Competencies

• Generating Ideas
• Exploring Possibilities
• Providing Insights
• Adopting Practical Approaches
• Convincing People

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JOB DESCRIPTION

• To manage the performance of the Fleet Management team in the Corporate segment by providing leadership, advice and guidance to achieve agreed business targets, execute the overall Fleet strategy and improve performance in line with the business strategy and objectives. To manage Fleet resources within the different designated internal Standard Bank Corporate portfolios and selected external alliances and preferred business partners to enable and meet strategic intent.

QUALIFICATIONS

• Post Graduate Degree, Business Commerce. Preferred

• 8-10 years experience in asset based finance and relationship banking.
• Experience in a Corporate banking environment.

ADDITIONAL INFORMATION

Behavioural Competency / Technical Competencies:

Strategic Corporate Sales Fleet Management for CIB (Corporate and Investment Banking) customers, your key responsibilities and role outputs would include:

• Channel Relationship Management: - Develop and foster strong relationships within the Corporate and Investment Banking channel to ensure sales growth of the Fleet Management product offerings.
• Client Relationship and Retention Management: - Foster strong relationships with CIB customers, understanding their fleet management needs, and providing tailored solutions that align with their business goals.
• Strategic Planning: - Develop and execute strategic plans for expanding the fleet management services portfolio within CIB clients. Identify growth opportunities and design strategies to capitalize on them.
• Consultative Selling: - Provide expert consultation to CIB clients regarding fleet management solutions, showcasing the value and benefits that your services bring to their operations.
• Needs Assessment: - Conduct thorough needs assessments for each CIB customer, understanding their specific fleet size, requirements, and challenges to offer customized solutions.
• Proposal Development: - Create compelling and comprehensive proposals that outline how your fleet management solutions address the unique needs and pain points of CIB clients.
• Solution Presentation: - Present your fleet management solutions to CIB clients in a persuasive and informative manner, showcasing how your offerings align with their business objectives.
• Negotiation: - Lead negotiations with CIB clients to establish terms, pricing, and service level agreements that ensure a mutually beneficial partnership.
• Cross-Functional Collaboration: - Collaborate with internal teams, such as product development and operations, to ensure the seamless execution of fleet management solutions and exceptional customer experience.
• Market Intelligence: - Stay updated on industry trends, competitor activities, and emerging technologies in the fleet management space to provide insights that can enhance your services.
• Financial Analysis: - Conduct financial analysis and cost-benefit assessments to demonstrate the ROI of your fleet management solutions to CIB clients.
• Performance Tracking: - Monitor and measure the effectiveness of your fleet management solutions for CIB clients, ensuring that performance meets or exceeds expectations.
• Relationship Maintenance: - Continuously engage with CIB clients to ensure their satisfaction, address concerns, and identify opportunities for further enhancements to the fleet management solutions.
• Training and Education: - Provide training and education sessions for CIB clients to ensure they fully understand and maximize the benefits of your fleet management offerings.
• Reporting: - Prepare regular reports and presentations detailing the performance, impact, and growth of your fleet management solutions within the CIB customer base.
• Feedback Loop: - Gather feedback from CIB clients to refine and enhance your fleet management solutions, ensuring they remain aligned with evolving client needs.
• P&L responsibility for the CIB channel ensuring sustainable profitability and ROE thresholds are met.

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JOB DESCRIPTION

• To implement and lead the delivery of Strategic Programmes, realising innovation and governance of the Group Technology strategic roadmap, driving the alignment to the GT strategy, engaging stakeholders across geographies within and outside of the Group. To lead the end-to-end delivery of the Strategic Programme, overseeing Third party suppliers, proactively mitigating risks and managing financial performance in achievement of the GT strategic road map aligned to the GT Transformation journey.  Build and manage relationships with the country Chief Executive (CE), and CIOs, preparing for the implementation of the Strategic Programme across the Group.  Collaborate with the Group Technology executives and other key partners and participate in the dialogue that results in a common understanding of the Group Technology transform journey, including Strategic Programmes, enabling the Group Technology strategy.

QUALIFICATIONS

• Post Graduate Degree Business Commerce/Information Technology

Experience

• 8-10 years broad experience in IT development lifecycles and knowledge of the infrastructure and operations of an IT environment, as well as typical run the bank service monitoring functions and change the bank functions. Knowledge of Agile and Lean frameworks, methods and practices and experience in being a catalyst for organisational change.
• 8-10 years proven experience working with cross-functional teams fostering collaboration and team work. Experience in engaging with a broad spectrum of stakeholders including senior business and technology executives, balancing strategic requirements and delivery constraints. Good understanding of the banking industry and related systems.
• 8-10 years proven track record of programme management and delivery of large programmes within the global environment. Good working knowledge and established networks in the SBG Technology is essential. Experience working in a multi-vendor and outsourced IT environment.

ADDITIONAL INFORMATION

Behavioral Competencies:

• Articulating Information
• Challenging Ideas
• Convincing People
• Developing Strategies
• Directing People
• Empowering Individuals

Technical Competencies:

• Benefits Management
• IT Knowledge
• IT Programme Management

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JOB DESCRIPTION

• Supports the Actuarial Team in providing business partner support to the Head of Life Insurance Propositions in developing solutions for risk businesses across the different channels that the businesses that risk solutions are offered. Supports the Business Units through clear understanding of all data and customer insights that helps in developing optimal customer solutions for our businesses.
• Engages with different stakeholders with the intention of creating buy in and developing solutions that assists the bank in reducing balance sheet risks on underlying banking solutions whilst reducing the individual customers financial risks and assisting them to meet their personal goals.
• Creates in-depth understanding of the business processes that we utilize to engage and serve customers in the bank. Utilizes the resultant understanding to overlay actuarial & analytical skills in developing solutions that meet customer needs and assists the Bank and Liberty Group in meeting their risk business goals.

QUALIFICATIONS

Minimum Qualifications

• A Bachelor’s degree in Actuarial Science
• Completed all Actuarial Board Exams up to F100s (i.e. STs) with F102

Experience Required

• 5 to 7 years experience in Life Insurance

ADDITIONAL INFORMATION

Behavioral Competencies:

• Adopting Practical Approaches
• Challenging Ideas
• Strategic Thinking
• Checking Details
• Developing Expertise
• Documenting Facts
• Empowering Individuals
• Exploring Possibilities
• Interacting with People
• Interpreting Data
• Making Decisions
• Providing Insights
• Team Working

Technical Competencies:

• Product Support
• Reserving
• Experience Monitoring
• Data & Actuarial Governance
• Projects, Initiatives & Innovation

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JOB DESCRIPTION

• To perform service provider management services for the Supply Chain Management Function within Standard Insurance Limited in order to enhance the client service experience. Perform Supply Chain Management specialist services across the entire value chain for a specific regional portfolio to ensure optimal service provider performance.

QUALIFICATIONS

• Matric 
• Insurance qualification (advantageuous)
• Minimum of 5 years experience in the Short Term Insurance industry. 
• Minimum of 2 years as a Building Assessor.
• Specific experience in the Claims and Supply Chain environments with exposure and insights into both Motor and Non Motor Claims Processes and practices.

ADDITIONAL INFORMATION

Behavioural Compentencies 

• Managing Tasks
• Showing Composure
• Resolving Conflict
• Adopting Practical Approaches
• Checking Details

Technical Compentencies

• Excellent knowledge of Home Owners and Commercial policy wording
• Knowledge National Building Regulations and the practical application thereof
• Practical knowledge of rates, building and construction practice, plumbing, electrical / electronics, pools, pumps and filtering systems, flooring, roofing, ceilings, built-in cupboards and municipal by laws.
• Knowledge of Underwriting requirements
• Knowledge of the following acts - Consumer protection act, National building regulations and standards act, Water services act and Short-Term Insurance Act

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JOB DESCRIPTION

• To perform service provider management services for the Supply Chain Management Function within Standard Insurance Limited in order to enhance the client service experience. Perform Supply Chain Management specialist services across the entire value chain for a specific regional portfolio to ensure optimal service provider performance.

QUALIFICATIONS

• Matric 
• Insurance qualification (advantageuous)
• Minimum of 5 years experience in the Short Term Insurance industry. 
• Minimum of 2 years as a Building Assessor.
• Specific experience in the Claims and Supply Chain environments with exposure and insights into both Motor and Non Motor Claims Processes and practices.

ADDITIONAL INFORMATION

Behavioural Compentencies 

• Managing Tasks
• Showing Composure
• Resolving Conflict
• Adopting Practical Approaches
• Checking Details

Technical Compentencies

• Excellent knowledge of Home Owners and Commercial policy wording
• Knowledge National Building Regulations and the practical application thereof
• Practical knowledge of rates, building and construction practice, plumbing, electrical / electronics, pools, pumps and filtering systems, flooring, roofing, ceilings, built-in cupboards and municipal by laws.
• Knowledge of Underwriting requirements
• Knowledge of the following acts - Consumer protection act, National building regulations and standards act, Water services act and Short-Term Insurance Act

go to method of application »

JOB DESCRIPTION

• To perform service provider management services for the Supply Chain Management Function within Standard Insurance Limited in order to enhance the client service experience. Perform Supply Chain Management specialist services across the entire value chain for a specific regional portfolio to ensure optimal service provider performance.

QUALIFICATIONS

• Matric 
• Insurance qualification (advantageuous)
• Minimum of 5 years experience in the Short Term Insurance industry. 
• Minimum of 2 years as a Building Assessor.
• Specific experience in the Claims and Supply Chain environments with exposure and insights into both Motor and Non Motor Claims Processes and practices.

ADDITIONAL INFORMATION

Behavioural Compentencies 

• Managing Tasks
• Showing Composure
• Resolving Conflict
• Adopting Practical Approaches
• Checking Details

Technical Compentencies

• Excellent knowledge of Home Owners and Commercial policy wording
• Knowledge National Building Regulations and the practical application thereof
• Practical knowledge of rates, building and construction practice, plumbing, electrical / electronics, pools, pumps and filtering systems, flooring, roofing, ceilings, built-in cupboards and municipal by laws.
• Knowledge of Underwriting requirements
• Knowledge of the following acts - Consumer protection act, National building regulations and standards act, Water services act and Short-Term Insurance Act

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JOB DESCRIPTION

• To contribute to the development and maintenance of the Group Financial Crime Ccompliance Group Sanctions Desk Operational Risk Resolution Framework, pertaining to all products and services offered anywhere in the Group, across all jurisdictions. Secondly to implement said Framework across the Group, to ensure that business is undertaken in a compliant manner to avoid operational losses, fines, penalties or reputational damage to the organisation.

QUALIFICATIONS

Minimum Qualifications
First Degree in Risk Management or related 

Experience Required
Group Anti Financial Crime
Compliance

• 3-4 years experience in System alert management. FS and TF advisory, controls implementation and operations. International FS and TF laws, regulations and guidance. Risk and control frameworks. International trade services business.
• 3-4 years - The role requires an expert in Compliance with profound knowledge of the full dimensions of the field, but deep expertise in the relevant area of specialisation. Regulatory environment savvy, with the proven ability to influence all levels of employees across multiple countries and business areas to effectively implement compliance frameworks.
• Please note that you will be required to work on all SA Public holidays with an exception to the 25th of December and 1st of January. 

ADDITIONAL INFORMATION

Behavioral Competencies:

• Articulating Information
• Challenging Ideas
• Checking Details
• Convincing People
• Generating Ideas
• Interacting with People

Technical Competencies:

• Compliance
• Financial Industry Regulatory Framework
• Information Management
• Legal Compliance
• Promote Good Governance, Risk & Control
• Risk Management