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Tiger Brands Limited, a Top 40 JSE Limited company whose footprint extends across the African continent and beyond, is one of the largest manufacturers and marketers of FMCG products in Southern Africa, and has been for several decades.
Tiger Brands has been built over many decades through the acquisition and clustering of businesses. Our strategy for succe...
THE JOB AT A GLANCE
As Snr Packaging Technologist you will assume the lead role for key supplier and external customer interface within the material specialization. You are responsible for the successful coordination of the development and launch of good quality, differentiated, and cost effective packaging innovations across multiple packaging substrates. This includes leading the interface with Supply Chain during the optimization of packaging machines as well as the re-engineering and of existing packaging. You will develop both deep material expertise (sourcing, design, manufacture) and deep category expertise and become known in the organisation for this and your ability to influence the design and/or selection of new packaging machines. You will ensure that documentation and reporting around packaging development and timely and concise. Where necessary you will work with and manage packaging suppliers to deliver packaging product.
RESPONSIBILITIES
WHAT YOU WILL DO
- Develop the packaging design and work with Product Technologist and Supply Chain to ensure that it supports both the product requirements and the manufacturing requirements. Create the packaging specification and requirements to support this.
- From development, manage the packaging for innovation through to commercialisation and smooth manufacturing.
- Support Supply Chain on existing packaging where problems may occur and focus on re-engineering and cost efficiency improvements.
- Work with Packaging Optimisation Specialist and NPD Manager to appropriately allocate your time and expertise to the projects and Category partners.
- Engage with procurement regarding supplier selection and work with Supply Chain to determine plant requirements and Capex investment if necessary. Complete machine diagrams/ die lines and get it signed off by the unit. Determine pallet pattern.
- If appropriate, work with external suppliers to jointly design and develop packaging. This includes the design and management of packaging specifications and requirements for manufacture
- Develop deep material expertise through working on specific projects, carrying out research, and working with suppliers. Work with Packaging Manager to decide how to capture and share this knowledge.
- Work with Packaging Optimisation Specialist, Supply Chain, and NPD Managers to ensure that packaging design changes are carried out in a controlled and consistent fashion.
QUALIFICATIONS
WHAT YOU’LL BRING TO THE TABLE
Key attributes and competencies
- Technical Knowledge – knowledge of the makeup of different packaging.
- Teamwork– ability to work well within your team and with other disciplines internally and externally.
- Clear communication – ability to clearly articulate project goals, status, and challenges as well as managing stakeholder expectations.
- Problem-solving and analysis – proactively identify and mitigate potential risks.
- Decision Making - ability to design, implement and review experimental outcomes and decide on best option forward based on information received.
- Delivery Driven – ability to prioritise and manage conflicting demands of your time.
Experience
- 6-8 years in packaging development within an FMCG
- Bachelor’s degree in Process Engineering, Science or equivalent; plus, a Packaging Diploma (IPSA).
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JOB DESCRIPTION
You are responsible for applying financial and costing analysis expertise to drive continuous improvement in the factory/ manufacturing unit in order to maintain and improve operating efficiencies, reduce cost and improve sustainability. You will also be responsible for the administration around purchasing, HR as well as the stock management process.
Reports to: Plant Manager
Location: Marble Hall in Mpumalanga
RESPONSIBILITIES
- Ensure that paper transaction records are maintained and filed accordingly.
- Training production staff to complete basic system transactions, to ensure that proper governance processes are followed. Assist in developing SOPs in this regard as and when the need arises.
- Assist in identifying and elimination of critical variances in the different cost centres.
- Perform a statistical trend analyses on critical costs.
- Compile, extract all necessary reports from Oracle to assist relevant managers in making decisions as well as all stock management reports.
- Confirming / or executing material issues and returns in accordance with governance guidelines
- Track the financial benefits associated with the various Focussed Improvement projects the site will undertake from time to time.
- Leverages communities of Practice (CoP) for knowledge management and sharing expertise. Maintaining the on-site fixed asset register
- Act as a custodian for the Procure-to-Pay process (all administration and communication with the relevant SSC departments), production management as well as stock management process. Attendance of stock counts is essential.
- Ensure all purchase orders are created and approved as per SOP’s and guidelines.
- Manage Time and attendance through SACO system
- Support the business with HR admin duties, which includes recruitment of seasonal employees, keeping time records, leave administration via HRSSC for non-system users
- Assist employees with day-to-day payroll/ HR queries
QUALIFICATIONS
- Matric certificate
- Degree/diploma in costing, administration or related fields.
- Minimum of 3 years experience in a similar role
- Has Payroll / HR Admin experience
- FMCG experience is preferred
- Proficiency in using Oracle is essential
- Competent in using the SACO system for time keeping, overtime management, time and attendance, etc
- Able to work in a team
- Has a “get work done” approach
- Able to multitask
- Willing to go the extra mile
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What is the primary purpose of your job?
To ensure that the Manufacturing Unit is maintained in accordance with agreed maintenance standards resulting in improved plant efficiency and availability.
RESPONSIBILITIES
Key outputs of your Job
What are the success measures of your job?
- Assets are generally found to be in a better/improved state than when you received them.
- Machines and equipment operate at design capacity and targeted efficiencies
- Mechanical Mill downtime ≤ 2.5%
- Electrical Mill downtime ≤ 1.5%
- Manage Breakdown Maintenance
- Proactive Repairs & Maintenance
What are your main tasks that you do to achieve your outputs?
- Develop and deploy the asset management strategy
- Conduct plant, equipment inspections and audits providing reports on findings
- Ensure facility plans are updated, available and adhered to.
- Ensure modifications are completed in-accordance set specifications
- Maintain records of all modifications
- Life cycle costing and analysis of unit assets to determine replacement
- Ensure that all services are provided as appropriate (plant utilities)
- Do a weekly , monthly Loss Tree (Pareto Analysis) to determine repetitive jobs / breakdowns on machines and equipment and derive action plans to address such
- Drive the comprehensive RCA on a quarterly basis
What are the most complex decisions that you take?
- Investigation and analysis of possible equipment modification, improvement and replacement
- Justification of new capabilities and evaluation of these against current equipment of future requirements
- Determine the root cause of sub optimal performance and applies corrective action
Financial Management
What are the success measures of your job?
- Expense control within or below approved budget
- Spares availability for machines and equipment to operate at design capacity and targeted efficiencies\
What are your main tasks that you do to achieve your outputs?
- Compile annual unit maintenance budget from zero base.
- Manage appropriate system in place for day to day monitoring of expenditure.
- Identify reputable suppliers for the supply of spares.
- Control of critical spares
- Application of stores control as per company requirements.
- Implementation and Management of Store and Procurement Standard Operating Procedures.
- Manage stock control and report on variances
- Manage overtime and call outs
What are the most complex decisions that you take?
- Decides on when to repair or recommends replacing of equipment
- Determine and maintain model critical spares list
- Provide feedback on expense history and planning
Corporate Governance
What are the success measures of your job?
- Adherence to Company Policies and Procedures
- Adds to the value of the company and is also beneficial for all stakeholders in the long term.
What are your main tasks that you do to achieve your outputs?
- Tenders, comparative quotations, Requests for Resolution, Third Party Service Provider contracts.
- Work within a set of systems, principles and processes by which the company is governed.
What are the most complex decisions that you take?
- Assess tenders and decide on suppliers/service providers to be utilised, ensuring that costs are within budget availability.
Safety, Health and Environment
What are the success measures of your job?
- Accident/incidents are minimized – Target zero disabling injuries.
- High safety ratings achieved – Marsh annual audit scores > 98%
- Compliance to the OHAS Act 85/1993 and all requirements of the Tiger Milling internal Safety, Health, Environment and Risk standards
- Compliance to all requirements as per the Insurer requirements and standards.
What are your main tasks that you do to achieve your outputs?
- Implement and maintain all Risk requirements as per the OHAS Act 85/1993, Tiger Milling internal System and Insurer requirements
- Ensure that all statutory inspections are adhered to
- Urgently address and close out all findings as per the insurers IRIS report
- Scaffolding, ladders, stairways and ramps are on register, checked 3 monthly and signed off.
- Earth leakage tests are done 3 monthly and electrical installation is in good condition numbered, traceable and Certificate of electrical Compliance are on file. Portable electrical equipment is recorded on register, inspected 3 monthly and signed off by Site Engineer.
- Transformers serviced annually and all findings addressed without delay.
- Minimise waste
- Conduct audits and implement corrective action plan.
- Chairs Safety meetings
- Marsh Alexander Forbes Risk and Environmental Compliance.
- Initiate programs to continuously reduce Disabling Injury Frequency Rates.
- Effective PPE used according to standard procedures
- Health and safety practices performed according to standards and procedures
- Compliance to business specific legislation (Occupation al Health and Safety Act and HAZLOC)
What are the most complex decisions that you take?
- Evaluate risk audit outcomes and decide on improvements to be implemented.
- Rank improvements according to priority and initiate corrective action in the most efficient manner.
- Ensure best practice is followed in Health, safety and Environmental standards.
- All new equipment, machinery and installations to be inspected and signed off
- Ensure legal compliance by ensuring that registers are correctly completed, do random checks and sign off registers.
Staff leadership and Teamwork
What are the success measures of your job?
- Positive teamwork
- High morale
- Low staff turnover & absenteeism
- Team goals and core values communicated and owned by team members
- Operational Improvement Management departmental score > 3.5
- 20 Keys departmental score > 3.0
What are your main tasks that you do to achieve your outputs?
- Identifies people potential
- Appointment of candidates with the prerequisite capabilities, qualifications, experience and potential.
- Implementation of Workplace Improvement (20 Keys) and Operational Improvement Management (InvoComs) initiatives.
- Staff are developed to effectively deal with latest technology, legislation, systems and work practices
- Maintains channels of communication between (discipline) function and other function
- Maintains close liaison with other disciplines at operations to ensure integrated decision making
- Encourages the sharing knowledge and ideas amongst own and other team
What are the most complex decisions that you take?
- Identify the abilities of team members and decide which are best used to the benefit of the company.
- Decide on the relevant coaching and training interventions which will enhance the leadership abilities of the team leaders.
- Train and lead the team as well as provide discipline and performance feedback.
- Schedule workload to meet priorities and targets.
Training and needs analysis
What are the success measures of your job?
- Succession plan
- Personal Development Plans
- Career and Skills development plans
- Employment Equity Plan
What are your main tasks that you do to achieve your outputs?
- Compile short and long term training needs analysis matrix.
- Conduct training gaps analysis.
- Select reputable training providers.
What are the most complex decisions that you take?
- Agree on level of training required.
- Sourcing of appropriate service providers.
Business Operational
What are the success measures of your job?
Major Maintenance and Capital applications
- Successful motivation and implementation of projects within budgetary requirements
Outsourcing of Maintenance Tasks
- Ensure that machines and equipment operate at design capacity and targeted efficiencies.
- Ensure quality of services as per specific requirements
- Statistical Process Control
- Statistical Quality Control
Implementation of Planned Maintenance System (Pragma)
- Planned Maintenance will make up a larger percentage than breakdown maintenance. The strike rate completion should be a minimum of 90%.
- Assets are generally found to be in a better/improved state than when you received them.
- Machines and equipment operate at design capacity and targeted efficiencies
- Plant availability to be ≥ 92.5% after planned maintenance.
What are your main tasks that you do to achieve your outputs?
- Identify needs as per facilities plans
- Write and compile detailed motivation for submission to business for approval.
- Project management – cost, quality, timing and commissioning of projects
- Provide monthly progress report on Projects(this must include the tracking document/indicator for any project on hand)
- Assist in compilation of post installation review
- Requests for Price, Tender reviews, Deviations
- Determine and authorise which maintenance and tasks are to be outsourced
- Plan and Schedule minor / major Plant Shutdown in consultation with all relevant departments.
- Investigate and select service providers
- Negotiate and manage maintenance Contracts if applicable
- Provide progress reports to Unit Manager and other interested parties
- Monitor quality of work carried out by maintenance staff
- Do a weekly , monthly Loss Tree (Pareto Analysis) to determine repetitive jobs / breakdowns on machines and equipment and derive action plans to address such
- Ensure buy into the system and ensure involvement from all departments
- Appropriate training of staff
- Standardise and Consolidate systems into one application
- Improving the planning, scheduling and monitoring of resources
- Design, configuration and installation of associated hardware to provide continuous improvement of asset performance
- Circulate Monthly and weekly maintenance plan
- Provide weekly feedback on executed maintenance
- Influence the aligning of the PM and Production planning
- Quarterly or Half yearly review all the maintenance schedules and determine their relevance through consultation with OEM and engineering team
What are the most complex decisions that you take?
- Selection of third party service providers for routine maintenance
- Selection of service providers for major repairs and maintenance by applying tender evaluation procedures
- Selection of service providers for CAPEX projects by applying tender evaluation procedures
- Time management and costing according to Project plans
- Interpret information from reports, make recommendations and take corrective action
QUALIFICATIONS
Qualifications & Experience
- A minimum of 5 years' experience in a similar environment with at least 2 years' experience as a GCC Factory Engineer
- B Eng (electrical, mechanical. civil) or a Higher National Certificates/Higher National Diplomas in a field related to engineering or construction: civil, structural or building engineering
- Government Certificate of Competency - Factories
- Professional Certificated Engineer or Professional Engineer with ECSA
Requirements, Competence and Skills
- Assertive and diplomatic
- Creative and solution orientated
- Self-motivated, capable of working independently and delivering on time
- An assertive, goal oriented self-starter with good interpersonal and organizing skills
- Detail orientated
- Sound analytical and decision-making skills
- Be a “big picture thinker”
- Exhibit excellent verbal and written communication skills in English
- Be stress tolerant
- Proficient in using office software systems and related programs
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THE JOB AT A GLANCE
You are accountable for all the selling activities across the portfolio for your assigned category. In close collaboration with the Marketing, Customer and Operational teams, you need to achieve our growth targets in your category as well as deliver customer-specific programs and category management expertise to the customer. You own the shopper proposition, and you use your shopper understanding to deliver coordinated, innovative, cross-functional sales value to the customer. You are dedicated towards improving the capability of your customer marketing team and making Tiger a great place to work.
RESPONSIBILITIES
WHAT YOU WILL DO
- Effectively penetrate the customer to build rapport at all levels and to fully understand the customer, their business, and the marketplace.
- Lead the execution of a customer category management strategy which is aligned to marketing (ATL & BTL), customer and business activities.
- Effectively execute pricing and price adjustment strategies for all assigned categories for the customer that is linked to margin and volume delivery.
- Achieve promotional revenue objectives by tactic, price point, SKU, drive period & selling event for your assigned categories and customer.
- Translate insights of shopper behaviour across the category / categories, into POP drivers (i.e. transaction builders, shelf layout, category flow, location on shelf, forward share requirements, point-of-sale triggers).
- Working with your Customer Marketing Team, leverage your understanding of the mix implications on business profitability to deliver an optimal product mix to the customer that provides a return to the customer and the business.
QUALIFICATIONS
WHAT YOU’LL BRING TO THE TABLE
Competencies
- Influencing Others – you are customer relationship obsessed. You align with customers by using a strategic and consultative sales process to understand customers’ needs and exceed their expectations while growing each customer’s and the Tiger Brands business.
- Owning It – you consistently demonstrate and proactively deliver a thorough understanding of shopper, category, competition and customer.
- Driving Long Term Results– you are fixated on hitting targets and delivering service to the categories. You can see beyond one customer or one point in time.
- Staying a Step Ahead – you have a comprehensive understanding of customer category innovations that will elevate our game
Experience
- Over 5 years’ customer / sales management experience within FMCG.
- Relevant Business Administration/Management/Marketing Degree qualification.
- Category management experience across multiple channels.
- Finance sales experience (promotional budgets, trade budgets, revenue forecasting, etc.)
WHAT YOU WILL BE MEASURED ON
- Overall net sales target
- Category market share /forward share/ distribution
- Gross margin / category profitability
- Speed to market implementation
- POP effectiveness and pricing strategy
- Customer Satisfaction
- Effective cost containment
- People Development (% of team meeting targets)
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