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  • Posted: Jul 6, 2023
    Deadline: Not specified
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    Dis-Chem Pharmacies is the leading Pharmaceutical retailer in South-Africa. Established in 1978, Dis-Chem started out as a small pharmacy in Mondeor, South of Johannesburg. Today the group is still privately owned and run by the original founders. Dis-Chem has been rated as the country's best pharmacy chain by Professional Management Review, and has also bee...
    Read more about this company

     

    Post Basic Qualified Pharmacist Assistant - Randridge

    Dis-Chem Pharmacies require the services of a reputable Post Basic Qualify Pharmacist Assistant for their Randridge store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for the patient's medicine-related needs, and being accountable for meeting these needs.

    Minimum Requirements:

    • Grade 12 / Matric
    • Basic Pharmacist Assistance qualification
    • Registered with the South African Pharmacy Council (SAPC)
    • Working experience on Unisolv
    • Computer literate – MS Office
    • Sound numerical skills
    • Strong command of the English language and a second language
    • Willing and able to work retail hours 

    Advantageous:

    • Knowledge of Retail/ FMCG operations
    • 3rd Additional Language
    • Knowledge of or experience in SAP and E-Scripting
    • Drug and family planning, and complementary medicine

    Duties and Responsibilities:

    • Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
    • Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
    • Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
    • Assist with re-packaging of medicine
    • Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
    • Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
    • Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
    • Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
    • Capture script details accurately, and verify patients’ details on the system
    • Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
    • Give accurate instructions to patients regarding the correct use of medicine supplied
    • Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
    • Ensure all medications are checked for accuracy by and signed by a pharmacist
    • Advise and assist patients at the dispensary, self-medication and front-shop
    • Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
    • Explain medical aid costs to patients
    • Provide information to individuals in order to promote health
    • Process all paperwork necessary for the accurate submission of claims to medical aids
    • Correct errors on scripts rejected by medical aid
    • Ensure authorisation of chronic, HIV and AIDS and oncology medication
    • Maintain customer profiles on the system
    • Merge profiles locally and UCS should be notified to merge profiles centrally
    • Take note of any message on the customer profile, and take suitable action
    • Report on low / out of stock levels, and stock errors to the dispensary manager
    • Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
    • Facilitate bi-annual stock takes
    • Exercise stock, cash and asset control

    Competencies:

    Essential:

    • English and 2nd language – Read, write and speak
    • Good communication skills, listening
    • Customer service/focus
    • Strong attention to detail
    • Sound numerical skills
    • Problem-solving
    • Team player
    • Trustworthy and honest
    • Time management
    • Able to deal with pressure
    • Computer literate – MS Office 

    Advantageous:

    • Knowledge of Retail/ FMCG operations
    • 3rd Additional Language
    • Knowledge of or experience in Unisolv, SAP and E-Scripting
    • Drug and family planning, and complementary medicine

    Special conditions of employment:

    • Registered with the South African Pharmacy Council
    • Willing and able to work retail hours
    • Controlled room temperature, security, limited space, health and safety, risk stock
    • Physically fit and able to stand for a long period
    • Valid driver’s license 
    • Clear credit and criminal records

    go to method of application »

    Post Basic Qualified Pharmacist Assistant - Fixed Term Contract - Lydenburg

    Dis-Chem Pharmacies require the services of a reputable Post Basic Qualify Pharmacist Assistant for their Randridge store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for the patient's medicine-related needs, and being accountable for meeting these needs.

    Minimum Requirements:

    • Grade 12 / Matric
    • Basic Pharmacist Assistance qualification
    • Registered with the South African Pharmacy Council (SAPC)
    • Working experience on Unisolv
    • Computer literate – MS Office
    • Sound numerical skills
    • Strong command of the English language and a second language
    • Willing and able to work retail hours 

    Advantageous:

    • Knowledge of Retail/ FMCG operations
    • 3rd Additional Language
    • Knowledge of or experience in SAP and E-Scripting
    • Drug and family planning, and complementary medicine

    Duties and Responsibilities:

    • Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
    • Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
    • Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
    • Assist with re-packaging of medicine
    • Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
    • Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
    • Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
    • Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
    • Capture script details accurately, and verify patients’ details on the system
    • Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
    • Give accurate instructions to patients regarding the correct use of medicine supplied
    • Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
    • Ensure all medications are checked for accuracy by and signed by a pharmacist
    • Advise and assist patients at the dispensary, self-medication and front-shop
    • Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
    • Explain medical aid costs to patients
    • Provide information to individuals in order to promote health
    • Process all paperwork necessary for the accurate submission of claims to medical aids
    • Correct errors on scripts rejected by medical aid
    • Ensure authorisation of chronic, HIV and AIDS and oncology medication
    • Maintain customer profiles on the system
    • Merge profiles locally and UCS should be notified to merge profiles centrally
    • Take note of any message on the customer profile, and take suitable action
    • Report on low / out of stock levels, and stock errors to the dispensary manager
    • Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
    • Facilitate bi-annual stock takes
    • Exercise stock, cash and asset control

    Competencies:

    Essential:

    • English and 2nd language – Read, write and speak
    • Good communication skills, listening
    • Customer service/focus
    • Strong attention to detail
    • Sound numerical skills
    • Problem-solving
    • Team player
    • Trustworthy and honest
    • Time management
    • Able to deal with pressure
    • Computer literate – MS Office 

    Advantageous:

    • Knowledge of Retail/ FMCG operations
    • 3rd Additional Language
    • Knowledge of or experience in Unisolv, SAP and E-Scripting
    • Drug and family planning, and complementary medicine

    Special conditions of employment:

    • Registered with the South African Pharmacy Council
    • Willing and able to work retail hours
    • Controlled room temperature, security, limited space, health and safety, risk stock
    • Physically fit and able to stand for a long period
    • Valid driver’s license 
    • Clear credit and criminal records

    go to method of application »

    Post Basic Qualified Pharmacist Assistant - Festival

    Dis-Chem Pharmacies require the services of a reputable Post Basic Qualify Pharmacist Assistant for their Randridge store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for the patient's medicine-related needs, and being accountable for meeting these needs.

    Minimum Requirements:

    • Grade 12 / Matric
    • Basic Pharmacist Assistance qualification
    • Registered with the South African Pharmacy Council (SAPC)
    • Working experience on Unisolv
    • Computer literate – MS Office
    • Sound numerical skills
    • Strong command of the English language and a second language
    • Willing and able to work retail hours 

    Advantageous:

    • Knowledge of Retail/ FMCG operations
    • 3rd Additional Language
    • Knowledge of or experience in SAP and E-Scripting
    • Drug and family planning, and complementary medicine

    Duties and Responsibilities:

    • Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
    • Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
    • Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
    • Assist with re-packaging of medicine
    • Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
    • Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
    • Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
    • Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
    • Capture script details accurately, and verify patients’ details on the system
    • Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
    • Give accurate instructions to patients regarding the correct use of medicine supplied
    • Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
    • Ensure all medications are checked for accuracy by and signed by a pharmacist
    • Advise and assist patients at the dispensary, self-medication and front-shop
    • Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
    • Explain medical aid costs to patients
    • Provide information to individuals in order to promote health
    • Process all paperwork necessary for the accurate submission of claims to medical aids
    • Correct errors on scripts rejected by medical aid
    • Ensure authorisation of chronic, HIV and AIDS and oncology medication
    • Maintain customer profiles on the system
    • Merge profiles locally and UCS should be notified to merge profiles centrally
    • Take note of any message on the customer profile, and take suitable action
    • Report on low / out of stock levels, and stock errors to the dispensary manager
    • Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
    • Facilitate bi-annual stock takes
    • Exercise stock, cash and asset control

    Competencies:

    Essential:

    • English and 2nd language – Read, write and speak
    • Good communication skills, listening
    • Customer service/focus
    • Strong attention to detail
    • Sound numerical skills
    • Problem-solving
    • Team player
    • Trustworthy and honest
    • Time management
    • Able to deal with pressure
    • Computer literate – MS Office 

    Advantageous:

    • Knowledge of Retail/ FMCG operations
    • 3rd Additional Language
    • Knowledge of or experience in Unisolv, SAP and E-Scripting
    • Drug and family planning, and complementary medicine

    Special conditions of employment:

    • Registered with the South African Pharmacy Council
    • Willing and able to work retail hours
    • Controlled room temperature, security, limited space, health and safety, risk stock
    • Physically fit and able to stand for a long period
    • Valid driver’s license 
    • Clear credit and criminal records

    go to method of application »

    Post Basic Qualified Pharmacist Assistant - Cornubia

    Dis-Chem Pharmacies require the services of a reputable Post Basic Qualify Pharmacist Assistant for their Randridge store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for the patient's medicine-related needs, and being accountable for meeting these needs.

    Minimum Requirements:

    • Grade 12 / Matric
    • Basic Pharmacist Assistance qualification
    • Registered with the South African Pharmacy Council (SAPC)
    • Working experience on Unisolv
    • Computer literate – MS Office
    • Sound numerical skills
    • Strong command of the English language and a second language
    • Willing and able to work retail hours 

    Advantageous:

    • Knowledge of Retail/ FMCG operations
    • 3rd Additional Language
    • Knowledge of or experience in SAP and E-Scripting
    • Drug and family planning, and complementary medicine

    Duties and Responsibilities:

    • Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
    • Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
    • Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
    • Assist with re-packaging of medicine
    • Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
    • Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
    • Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
    • Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
    • Capture script details accurately, and verify patients’ details on the system
    • Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
    • Give accurate instructions to patients regarding the correct use of medicine supplied
    • Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
    • Ensure all medications are checked for accuracy by and signed by a pharmacist
    • Advise and assist patients at the dispensary, self-medication and front-shop
    • Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
    • Explain medical aid costs to patients
    • Provide information to individuals in order to promote health
    • Process all paperwork necessary for the accurate submission of claims to medical aids
    • Correct errors on scripts rejected by medical aid
    • Ensure authorisation of chronic, HIV and AIDS and oncology medication
    • Maintain customer profiles on the system
    • Merge profiles locally and UCS should be notified to merge profiles centrally
    • Take note of any message on the customer profile, and take suitable action
    • Report on low / out of stock levels, and stock errors to the dispensary manager
    • Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
    • Facilitate bi-annual stock takes
    • Exercise stock, cash and asset control

    Competencies:

    Essential:

    • English and 2nd language – Read, write and speak
    • Good communication skills, listening
    • Customer service/focus
    • Strong attention to detail
    • Sound numerical skills
    • Problem-solving
    • Team player
    • Trustworthy and honest
    • Time management
    • Able to deal with pressure
    • Computer literate – MS Office 

    Advantageous:

    • Knowledge of Retail/ FMCG operations
    • 3rd Additional Language
    • Knowledge of or experience in Unisolv, SAP and E-Scripting
    • Drug and family planning, and complementary medicine

    Special conditions of employment:

    • Registered with the South African Pharmacy Council
    • Willing and able to work retail hours
    • Controlled room temperature, security, limited space, health and safety, risk stock
    • Physically fit and able to stand for a long period
    • Valid driver’s license 
    • Clear credit and criminal records

    go to method of application »

    Post Basic Qualified Pharmacist Assistant - Athol

    Dis-Chem Pharmacies require the services of a reputable Post Basic Qualify Pharmacist Assistant for their Randridge store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for the patient's medicine-related needs, and being accountable for meeting these needs.

    Minimum Requirements:

    • Grade 12 / Matric
    • Basic Pharmacist Assistance qualification
    • Registered with the South African Pharmacy Council (SAPC)
    • Working experience on Unisolv
    • Computer literate – MS Office
    • Sound numerical skills
    • Strong command of the English language and a second language
    • Willing and able to work retail hours 

    Advantageous:

    • Knowledge of Retail/ FMCG operations
    • 3rd Additional Language
    • Knowledge of or experience in SAP and E-Scripting
    • Drug and family planning, and complementary medicine

    Duties and Responsibilities:

    • Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
    • Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
    • Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
    • Assist with re-packaging of medicine
    • Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
    • Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
    • Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
    • Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
    • Capture script details accurately, and verify patients’ details on the system
    • Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
    • Give accurate instructions to patients regarding the correct use of medicine supplied
    • Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
    • Ensure all medications are checked for accuracy by and signed by a pharmacist
    • Advise and assist patients at the dispensary, self-medication and front-shop
    • Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
    • Explain medical aid costs to patients
    • Provide information to individuals in order to promote health
    • Process all paperwork necessary for the accurate submission of claims to medical aids
    • Correct errors on scripts rejected by medical aid
    • Ensure authorisation of chronic, HIV and AIDS and oncology medication
    • Maintain customer profiles on the system
    • Merge profiles locally and UCS should be notified to merge profiles centrally
    • Take note of any message on the customer profile, and take suitable action
    • Report on low / out of stock levels, and stock errors to the dispensary manager
    • Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
    • Facilitate bi-annual stock takes
    • Exercise stock, cash and asset control

    Competencies:

    Essential:

    • English and 2nd language – Read, write and speak
    • Good communication skills, listening
    • Customer service/focus
    • Strong attention to detail
    • Sound numerical skills
    • Problem-solving
    • Team player
    • Trustworthy and honest
    • Time management
    • Able to deal with pressure
    • Computer literate – MS Office 

    Advantageous:

    • Knowledge of Retail/ FMCG operations
    • 3rd Additional Language
    • Knowledge of or experience in Unisolv, SAP and E-Scripting
    • Drug and family planning, and complementary medicine

    Special conditions of employment:

    • Registered with the South African Pharmacy Council
    • Willing and able to work retail hours
    • Controlled room temperature, security, limited space, health and safety, risk stock
    • Physically fit and able to stand for a long period
    • Valid driver’s license 
    • Clear credit and criminal records

    go to method of application »

    Merchandiser - Secunda

     

    Dis-Chem Pharmacies require a Merchandiser for their Secunda Store. You will ensure that basic Dis-Chem merchandising standards are properly executed and maintained. Your responsibilities will also lie in providing excellent customer service.

    Minimum Requirements:

    Essential:

    • Grade 12 / Matric
    • Up to 6 months’ retail experience
    • Computer literate – MS Office
    • Willing and able to work retail hours

    Advantageous:

    • At least 1 year retail experience

    Job Description:

    • Restock merchandise as needed to ensure maximum sales
    • Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously
    • Ensure stock on shelves has not reached sell-by date
    • Ensure the full range of products is on the shelves at all times
    • Facilitate rotation of stock on a regular, FIFO basis
    • Report low stock levels, out-of-stock items, damaged stock and expired stock to management
    • Assist with counting of stock files and general stocktaking
    • Adhere to Dis-Chem’s operating standards, store layout and planograms
    • Ensure boxes are flattened after unpacking stock, and taken to the designated area
    • Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
    • Report all price discrepancies to management
    • Keep abreast of current and new products
    • Ensure merchandising displays are built, faced up, stocked and maintained
    • Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor
    • Assist with loading and off-loading of stock
    • Ensure items without barcodes are clearly marked
    • Assist with back shopping
    • Assist in training of new staff
    • Provide friendly, helpful and courteous assistance and advice to all customers
    • Ensure all out of stock queries from customers are followed up with the customer service out of stock list
    • Ensure all customer stock queries are dealt with and resolved
    • Ensure the correct uniform and badge are worn at all times
    • Minimise any losses by handling all merchandise carefully
    • Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

    Competencies:

    Essential:

    • Strong command of the English language
    • Presentable
    • Effective engagement with customers, management and staff
    • Trustworthy and honest
    • Time management

    Advantageous:

    • Bilingual
    • Knowledge of merchandising standards and the FMCG industry
    • Product and category knowledge
    • Ability to analyse ZMORE reports for ordering and stock taking
    • Report bad/suspicious behaviour relating to both staff and customers

    Special conditions of employment: 

    • Willing and able to work retail hours
    • Able and physically fit to lift and move heavy boxes, and ensure health and safety standards are adhered to
    • Reliable transport and/or reside in close proximity to the store
    • South African citizen
    • Clear credit and criminal records

    go to method of application »

    Marketing Manager (Dis-Chem Health) - Midrand

    Dis-Chem Pharmacies in Midrand has an opportunity available for a Marketing Manager to join their Dis-Chem Health team. Main purpose is to develop and implement marketing strategy, practices, and campaigns for Dis-Chem Health (Medical Insurance, Gap Cover, and the extra rewards programme), while ensuring continual alignment with the Dis-Chem Brand. To conceptualise, plan, execute, oversee, and evaluate all marketing initiatives and campaigns (including digital and social media) for Dis-Chem Health and the extra rewards programme to drive demand, support the growth of Dis-Chem Health, and educate the public about the Health Insurance industry in South Africa.

    Minimum Requirements…

    Essential:

    • Grade 12 / Matric
    • Degree in Marketing or Communications or Equivalent
    • Minimum 5 -8 years Marketing or relevant experience

     Advantage: 

    • Postgraduate qualification in related field
    • Minimum 2 to 5 years management and health industry experience

    Job Specification…

    • Develop and implement comprehensive marketing strategy and practices for Dis-Chem Health aligned with target audience.
    • Lead marketing projects and coordinate resources to effectively deliver market related solutions timeously.
    • Launch campaigns designed to increase brand awareness and drive lead generation, while ensuring continual alignment with the Dis-Chem Brand.
    • Compile, submit and monitor the annual budget for sign off, ongoing campaign, and budget reviews.
    • Compile and manage the annual campaign calendar for Dis-Chem Health
    • Monitor the progress and measure the effectiveness of campaigns, providing regular updates to the Dis-Chem Health Marketing Forum and Management teams.
    • Utilise campaign and market insights to ensure a continued optimization of processes and frameworks to deliver the strategy.
    • Oversee the development of high-quality marketing content for Dis-Chem Health advertising campaigns to promote brand awareness.
    • Compile project plans and manage all marketing campaigns from beginning to end as well as ensure that the target objectives are met.
    • Collaborate with teams, including designers, content creators etc to align marketing strategies, creative assets, and campaign objectives.
    • Provide project management support for marketing activities including activations and events.
    • Assist in the administration of the marketing campaigns, events, launches and ad hoc campaigns and proposals.
    • Work co-operatively and constructively with multiple stakeholders including internal marketing teams, subsidiary marketing teams, external agencies, and other stakeholders.
    • Multi-stakeholder engagement will be required with close collaboration with the Dis-Chem marketing team, our insurance subsidiary (Kaelo), our insurer (Centriq) and other relevant stakeholders (internal and external).
    • Research market's consumer preferences to inform marketing strategies.
    • Keep abreast of the current market trends and developments and ensure relevance.
    • Monitor campaign performance metrics to provide data-driven insights and recommendations to enhance campaign effectiveness, reach, and engagement.
    • Research and analyse member data for Dis-Chem Health to create comprehensive reports and use the information to improve on future marketing strategies and campaigns.
    • Routinely analyse data and troubleshoot to understand issues and identify solutions to develop key marketing metrics to ensure campaigns are meeting goals.
    • Assess and manage the Dis-Chem Health Marketing team to continually improve processes and outcomes.
    • Promote a robust culture of accountability, innovation, and performance management across the customer care department, whilst modelling the company’s values.
    • Train and guide team members on Dis-Chem Health marketing initiatives and/or campaigns to ensure successful implementation best practices and strategies.
    • Assist in setting objectives for the team and tracking progress.
    • Assist in facilitating the creation of accountable, full-service teams who understand and strive to meet the needs of all stakeholders.

    Competencies

    Essential:

    • Knowledge of Marketing practices and principles, including branding, advertising, public relations, digital marketing, social media, and content creation. Knowledge of the Retail, Insurance or Healthcare industries
    • The ability to analyse data
    • Strong communication skills
    • Build constructive working relationships
    • Manage budgets, projects, campaigns, and timelines effectively.
    • Strong leadership skills and the ability to motivate direct marketing reports and graduates effectively.
    • Microsoft Office (Word, Excel, PowerPoint, and Outlook) required.

    Advantage:

    • Technical skills in Google Analytics, digital marketing, social media, and other relevant technologies advantageous

    Special conditions of employment:

    • South African citizen
    • MIE, clear criminal and credit
    • Driver’s license and/or own reliable transport

    go to method of application »

    Health Call Centre Agents - Midrand (Fixed Term Contract)

     

    Dis-Chem Pharmacies in Midrand has exciting opportunities for Health Call Centre Agents . The candidates will be responsible for making calls to reach out to Prime Cure Network of Doctors, Dentists, Optometrists to educate them on the benefits of Dis-Chem Health and being part of the Prime Cure Network.

    Minimum Requirements:

    Essential:

    • Grade 12 / Matric or Senior Certificate with English & Mathematics
    • 1 Year relevant experience within a Call Centre environment

    Job Specification:

    • Use the Call Centre system correctly to ensure that calls are logged correctly.
    • Make calls to Prime Cure Network Doctors, Dentists and Optometrists etc to educate them about Dis-Chem Health Benefits.
    • Make calls to Prime Cure Network Doctors, Dentists and Optometrists etc to ensure awareness of Dis-Chem Health as part of the Prime Cure Network Group.
    • Provide daily stats to line management on agreed measurables.
    • Use the correct wrap-up code for each call taken.
    • Upload new documents and customer contact details in Marconi as received from customers via email, fax or original documents postal services.
    • Call Customers or doctor practices to process new customer enrolments.
    • Provide daily stats to line management on the agreed measurable.

    Competencies:

    Essential:

    • Good communication & interpersonal skills
    • Basic understanding of Microsoft Office Packages – Word, Excel and PowerPoint.
    • Quality orientation.
    • Self-management skills

    Special conditions of employment:

    • South African or valid work permit
    • MIE, clear criminal and credit record
    • Valid Driver’s license and/or reliable transport

    Method of Application

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