Career Opportunities at Amazon

Job description

Job Description

Amazon is looking for an innovative, hands-on, and customer-obsessed Recruiter to join our professional recruiting organization. The successful candidate will support a segment of customers for Amazon in South Africa, providing a full resourcing service. You will ensure that candidates are recruited quickly, efficiently and cost-effectively in order to meet the ongoing needs of a rapidly growing business, solving complex recruitment challenges and developing your own career and skill set along the way.

Since 1994, Amazon has continuously expanded its product selection and innovated on behalf of customers in an ongoing effort to fulfil its stated ambition of being earth’s most customer-centric company. Its massive worldwide network of fulfilment and customer service centres delights customers around the world, both directly through Amazon and on behalf of merchants on the Amazon platform. Today, Amazon’s rapidly expanding consumer product range offers books, video games, consumer electronics, apparel, jewellery, grocery and Amazon Kindle among many others. Amazon’s presence in Europe is growing fast and now includes the UK, France, Germany, Spain and Italy, with customers across all 27 European states, offering millions of products and a long term vision to allow every consumer to find anything they want to buy online backed up by outstanding customer service.

Amazon's evolution from website, to e-commerce partner, to development platform is driven by the spirit of innovation and customer obsession that is core to the company's DNA. The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world.

Responsibilities

• Hands on business delivery role hiring for Amazon in South Africa, providing a proactive and targeted approach to attracting the best talent
• Partnering with senior stakeholders in relevant organizations to provide first-class recruiting support and advice throughout the end to end hiring process and on overall hiring strategy
• Operate as the expert in industry best practices, monitoring new trends and opportunities to consistently raise the standard for
• Own and manage the recruitment process from initial candidate contact to offer, ensuring an outstanding candidate experience.
• Analyze and implement process improvements.
• Develop creative and effective sourcing strategies and plans to build pipelines for top candidates across all areas of the organization
• Oversee relationships with recruitment preferred suppliers and other external organizations
• Implement and enforce consistency with our recruiting policies and procedure
• Represent the company at external events when required
• Ensure the quality of our recruiting process is consistent by conducting skills training for managers
• Ensure 100 % data accuracy of our recruitment database. Track and analyze statistical recruiting data to determine effectiveness of all recruiting activities, including time to hire and cost per hire.
• Undertake referencing for senior level candidates
• Develop and deliver on EMEA wide recruitment projects as defined by the local and EMEA teams.
• Communicate effectively and partner with HR and Training teams, ensuring combined objectives are achieved
• Work to develop the employer brand through advertising, promotion, and community involvement with recruitment focused local events
• Mentor and support recruiting team colleagues, and participate in or lead relevant training for the TA department and wider business

   

If you thrive in a challenging and fast-paced environment, this is the place for you: you will have a huge impact on Amazon's growth as we find and attract the highest quality talent.

Basic Qualifications

• Demonstrable experience in an onsite, customer facing, full employment cycle recruiting for a comparable, highly matrixed, global 'high hiring bar' organisation
• Broad exposure to head office or other professional hiring to the commercial sector including managing high volumes.
• Proven track record of results including through direct sourcing strategies
• Skilled at partnering with hiring managers in diverse locations including the US to build effective sourcing strategies and relationships
• Demonstrated customer service focus, and proven track record in providing an excellent candidate experience and meeting SLA goals
• Excellent written and verbal communication skills (fluency in English is required) and effective influencing skills
• Results-focussed, highly adaptable and flexible; used to working in a fast paced environment to deliver against company hiring goals
• Excellent negotiation skills and professional presence; able to partner effectively with senior stakeholders externally and internally
• Able to work efficiently and accurately when under pressure to meet tight deadlines
• Hands on approach, with experience of leveraging different sourcing channels and familiarity with internet search tools
• Strong academic track record including 2:1 (or equivalent) undergraduate degree in business related subject
• Fluency in written and spoken English is required

   

Preferred Qualifications

• Experience working in a matrixed environment and with managers in the US as well as EMEA desired
• Relevant sector experience within an agency at senior consultant or team lead/manager level

   

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Job description

Job Description

Amazon Development Centre South Africa is looking for passionate software developers to join us and help to solve a challenging set of problems in a space packed full of opportunities.

Amazon Web Services (AWS) provides Amazon’s developer customers with access to in-the-cloud infrastructure services based on Amazon's own back-end technology platform, which developers can use to enable virtually any type of business. The Cape Town based Development Centre plays a key role in building the Amazon Elastic Compute Cloud (Amazon EC2).

Amazon has a fast-paced environment where we “Work Hard, Have Fun, Make History.” You'll be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale. You'll be surrounded by people who are wickedly smart and believe that world class service is critical to customer happiness.

As a Senior Software Development Engineer (Sr. SDE) in the CMDB Team you will contribute to a wide range of projects in a highly collaborative and fast-paced environment. The projects range from adding new features to EC2, to improving the reliability and scalability of our systems, to re-architecting/decoupling our systems so that features can be delivered more rapidly. You will become part of an industry-leading engineering team solving challenging problems at massive scale.

Contact us if you are keen to become part of the global cloud computing revolution. If you're not from Cape Town, we offer comprehensive relocation as a part of our package. Amazon is one of the leading international software companies, and Cape Town is one of the most beautiful cities in the world, making this an unparalleled opportunity.

We are busy expanding our team and have multiple positions available.

Responsibilities

• Design, implement and deploy mission-critical systems that work at the scale of the EC2 fleet
• Design, implement and deploy new features for EC2 instances
• Design, implement and deploy new solutions that enable rapid feature delivery for complex APIs
• Improve and optimize the reliability and performance of existing systems
• Ensure the smooth and stable operation of the team’s services

   

Amazon is an Equal Opportunity Employer

Basic Qualifications

• Bachelor’s or honor’s degree in Computer Science, Engineering or equivalent qualification
• 5+ years of industry experience in a software development environment
• Excellent communication, documentation and presentation skills for technical and business audiences
• Experience in communicating with users, other technical teams, and senior management to collect requirements, describe software product features, technical designs, and driving of product strategy
• Experience in mentoring junior and senior software engineers to improve their skills, and make them more effective, product software engineers
• Experience in influencing software engineering best practices within your team
• Strong customer focus
• Some experience with Ruby, Python, Java or C/C++
• Some experience with Linux development

   

Preferred Qualifications

• A post-graduate qualification in Computer Science or related field
• Experience in taking a leading role in building and managing complex systems that have been successfully delivered to customers
• Experience with managing large volume and high throughput distributed systems in large scale distributed Linux environments
• Knowledge of system performance methodologies along with hands-on empirical monitoring

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Job description

Job Description

Amazon Development Centre South Africa is looking for passionate, experienced software developers to join us and help to solve a challenging set of problems in space packed full of opportunities. Amazon Web Services (AWS) provides Amazon’s developer customers with access to in-the-cloud infrastructure services based on Amazon's own back-end technology platform, which developers can use to enable virtually any type of business. The Cape Town based Development Center plays a key role in building the Amazon Elastic Compute Cloud (Amazon EC2).

Amazon Elastic Compute Cloud (EC2) is the web service that is pioneering cloud computing by providing resizable compute capacity in the cloud. It gives any developer complete control of their computing resources and lets them run on Amazon’s proven computing environment. We are continuing to build the team in order to expand on our feature set and manage our rapidly increasing scale.

The ideal candidate will be clearly passionate about the large opportunity that Amazon EC2 presents and about web services in general. This person has thrived and succeeded in delivering high quality solutions in a hyper-growth environment where priorities shift fast. If you’re looking to solve problems ranging from efficient resource allocation in the face of imperfect information, building touchless automation to manage millions of machines, or sifting through billion row databases looking for patterns then drop us a line.

Amazon.com offers a demanding, exciting and rewarding experience, with opportunities to work with the world’s best computer scientists on some of the most interesting problems.

Amazon is an Equal Opportunity Employer

Basic Qualifications

• Strong customer focus
• 5+ years of industry experience
• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.
• Linux operating system development (at the kernel and device driver level)
• Experience with Ruby, Perl, Java or C/C++.
• BS/MS in Computer Science or equivalent (PhD a plus)
• Knowledge of system performance methodologies along with hands on empirical monitoring
• Strong desire to build, sense of ownership, urgency, and drive.
• Excellent written communication and verbal agility are strong assets.

Preferred Qualifications

• Experience with Linux and networking development
• 8+ years of industry experience
• Knowledge of system performance methodologies along with hands on empirical monitoring
• Strong desire to build, sense of ownership, urgency, and drive
• Excellent written communication and verbal agility

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Job description

Job Description

Amazon has built a reputation for excellence with recent examples of being named #1 in customer service, #1 most trusted, and #2 most innovative. Amazon Web Services (AWS) is carrying on that tradition while leading the world in Cloud technologies. As a member of the AWS Support team you will be at the forefront of this transformational technology assisting a global list of companies that are taking advantage of a growing set of services and features to run their mission-critical applications. You will work with leading companies in this space and directly with the engineering teams within Amazon developing these new capabilities.

The AWS Support team is seeking an experienced Workflow Manager to provide world class support to the operations team in our AWS support sites. Specifically this role will be responsible for building relationships with a site’s leadership teams and helping them execute on a staffing plan for the highly complex teams that supports 70+ services 24/7 within either the Premium Support or Customer Service fields within AWS.

Key Expectations Of The AWS Workflow Manager Include

• Leads the workflow management team including workflow analyst(s) at an AWS support site
• Supports the site management team by optimizing the staffing requirements that fit site’s needs
• Be actively engaged with our queue and routing mechanisms to make proactive changes for long term trends, as well as real time adjustments for events that occur
• Creates daily level capacity plan for a site and resolves the differences of this plan to the monthly plan provided by the global capacity planning team
• Mitigates capacity risks of that site by managing dependencies across multiple operating units. Clearly communicate dependencies to the site lead and manage/track exceptions
• Coordinates with local site operations and the global capacity planning team to analyze historical data and forecast demand for that site
• Manages the analyses of daily, weekly, and monthly reporting of site performance via Key Performance Indicators (e.g., service level)
• Builds a strong relationship with the site operations team to ensure proper execution of the capacity plan as well as provides general education regarding to the best workflow management practices
• Provides the optimal workflow and capacity planning solutions for the upcoming initiatives and new service launches at that site

Basic Qualifications

• 3+ years of experience in customer support operations
• 3+ years’ experience in analysis or workflow management
• Ability to build and leverage relationships with senior leadership to effectively drive change on major, complex and long lasting initiatives
• Experience building and analyzing models using various statistical tools for forecasting and optimization
• Excellent analytical and mathematical skills
• Strong command of Excel and other MS Office programs
• Ability to communicate effective in English (verbally and written)

Preferred Qualifications

• Bachelor’s Degree in a quantitative field (engineering, economics, math, and statistics), business or equivalent
• MBA preferred
• Database related experience and be able to write complex SQL queries
• Previous experience owning the scheduling of engineersagents in a customer support environment
• Basic/Working knowledge of Six Sigma tools and Lean techniques
• Operations Research or Capacity Planning experience is strongly preferred

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Job description

Job Description

Amazon Web Services (AWS) is leading the next paradigm shift in computing and is building a team of world class sales and business development professionals to establish relationships and manage the success of our emerging Technology and Consulting partners within the South African market.

As a Partner Development Manager, you will have the exciting opportunity to deliver on our strategy to build mind share and adoption of the AWS cloud computing platform including Amazon S3, Amazon EC2, Amazon DynamoDB, Amazon RDS, Amazon Cloud Front, Amazon Cloud Search and Amazon Market Place.

Roles & Responsibilities

• Proactively identify, acquire, influence and negotiate with strategic partners in addition to managing existing partners (SIs, ISVs)
• Identify specific customer segments and industry verticals to approach with a joint value proposition for using AWS.
• Position AWS for internal use by the partner organization.
• Ensure that AWS is the partner’s preferred cloud computing platform across all product lines.
• Understand the technical and training requirements of our partners, and work closely with the internal AWS product teams to guide the direction of future offerings.
• Deliver well qualified end customer opportunities via partners to the AWS field sales force.
• Working experience with CRM systems, data warehousing and other analytic tools to establish detailed metrics for tracking purposes.
• Prepare and give business reviews to the senior management team.

Requirements

Basic Qualifications

• The right person will possess significant South African Partner management or development experience in the software/technology industry.
• Significant experience recruiting and managing ISVs and SIs across South Africa
• Consistently exceeds quota and key performance metrics.
• Strong presentation skills and the ability to articulate complex concepts to cross functional audiences.
• Strong program management skills with a focus on delivering scalable programs supporting hundreds of customers/partners.
• Strong technical acumen, with a demonstrated track record of driving emerging/disruptive technologies like open source software, virtualization and Software as a Service delivery models.
• Strong verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations.
• Fluent in English

Preferred Qualifications

• Degree qualified
• Technical qualification or backgorund

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Job description
Job Description

Amazon Web Services (AWS) is seeking talented engineers to join the EC2 Release Reliability team to build the systems that allow teams to continuously deliver software at Amazon scale. Amazon EC2 provides on-demand scalable compute capacity, and powers some of the largest web services in the world.

The successful candidate will have strong software engineering experience, with a strong belief that code can be shipped quickly and safely. You will have demonstrated skills building large-scale distributed systems, experience working with continuous delivery tooling, a solid understanding of the fundamentals, and the judgement to use the right tool for the job.

If this opportunity sounds interesting, we would love to talk to you more about our work and the engaging culture at AWS in Cape Town.

Amazon is an equal opportunity employer.

Basic Qualifications

• Bachelor’s Degree in Computer Science or related field
• 3+ years’ professional software development experience
• Experience with Java, C# or other object-oriented language, and with scripting languages like Ruby or Python
• Experience with modern Javascript development
• Experience working in a Linux-based environment
• Experience working with CI/CD tooling
• Experience with relational and NoSQL databases
• Strong customer focus, written and verbal communication skills and analytical abilities

Preferred Qualifications

• 5+ years’ professional software development experience, with demonstrated results designing and implementing large-scale data systems.
• Technical leadership experience, and demonstrated results in improving CI/CD tooling and practices
• Experience working with Amazon Web Services or other cloud provider