Supervisor: Foreman - Fourways at Motus Holdings Limited

Job Description    

• To coordinate, plan and deliver daily team tasks in the Repairs, Servicing and Support Services function, through the execution of pre-defined objectives as per agreed OEM standard operating procedures.

Specific Role Responsibilities    

• Ensure an optimal productive and an efficient team.
• Ensure Quality workmanship delivered to customers.
• Communicate technical information, challenges and decisions to customers.
• Development of employees and ensure required certification is in for the specific tasks.
• Responsible for Health and Safety.
• Admin functions- Check Job cards etc.
• Manage workshop assets.

Qualifications and Experience    
Min Requirements –Qualification

• Grade 12/Matric.
• Bilingual English and other recognized language.
• Qualified Technician.
• Knowledge of VW & Audi and dealerships policies and procedures.
• Knowledge of service core processes.
• Supervisory/Management courses would be beneficial.
• Previous relevant work experience as a technician. 

Skills and Personal Attributes    

• Deliverables
• Plan and Gear workshop team according to available hours daily
• Assist technicians with diagnostic problems.
• Test drive vehicles.
• Supervise technical staff.
• Communicate with customers n technical matters.
• Oversee teamwork between Service Advisors, Booking clerk and Technicians.
• Maintenance of hand tools.
• Quality workmanship is rendered by technicians.
• Manage apprentices.
• Oversee correctness of job cards, clocking hours etc.
• Manage work in progress.

Key Competencies

• Supervisory skills.
• Customer Focus and Relationships.
• Communication and Influence.
• Computer Literate. – Audi System Use.
• Market and territory Focus.
• Brand alignment.
• Professional and technical expertise in vehicle service and repair maintenance.