Specialist: Technology & Communications at Vodafone Global Enterprise

Role Purpose/Business Unit:

• Tactical Planning & Implementation of the Internal Communications & Engagement Strategy for Group Technology.  Responsible to drive all engagements relating to key Vodacom Group Technology Strategic Initiatives across all eight local markets in the Sub-Saharan Africa region. These engagements take place through a range of channels (e.g. viva engage,  internal and external communications, Technology community forums etc.) to ensure ease of access, clarity, consistency and transparency.

Your responsibilities will include:

• Support the development and implementation of internal technology communication strategies and roadmaps to shape the direction of the company’s internal technology communications and engagement strategy, aligned with business goals.
• Support the Group CTO and Group Technology Exco with developing and compiling material and/or information briefs for any external engagements (conference presentations, conference panels, media events, responses to media questions).
• Create segmented and personalized communication using various channels (digital, visual aids, posters, etc.). 
• Develop content for publications, announcements, newsletters, and other digital/electronic platforms.
• Collaborate with design teams for creative campaigns to drive awareness and engagement across our One Tech Team
• Generate, proofread, and edit editorial content for internal communication channels.
• Utilise emerging communication technologies / digital visual aids / mobile and social media platforms to enhance the usage, viewership, adoption, and overall impact of internal communications.
• Assist in rolling out surveys to assess the impact of internal communications.
• Collaborate with Technology teams on communication for corporate programs, project implementation, and change management initiatives.
• Develop an internal Technology Portal for persistent communication of all strategies, targets, best practices, and reports for all Technology initiatives across all Markets within the footprint.
• Participate in regular brainstorming sessions to generate creative ideas for communication campaigns and initiatives
• Research and keep abreast of new innovations , identify and share leading practices, concepts and benchmarks on a continual basis
• Drive best practice, continuous improvement and innovation at process and procedure level
• Conduct internal communication research and analyze employee feedback.
• Demonstrate awareness of current market and industry trends across all local markets in the Sub-Saharan Africa region.
• Identify and support the compilation of nomination proposals for awards and recognition for key technology achievements across all Markets and Group.

The ideal candidate for this role will have:

• Matric/Grade 12 or SAQA Accredited Equivalent essential and 5 years + experience is essential OR
• 3 year degree or diploma in either Communications, Journalism, PR Marketing + 3-5 years’ experience  
• Research and analytical capabilities, attention to detail and commercial savvy. 
• Strategic thinking and knowledge of emerging technologies.
• Strong communication & presentation skills.

Job Experience: 

• Proven ability to produce high quality, professional text and to flex tone of voice depending on topic or audience
• Proven capability in acquiring good user-level skill on a wide range of tools that are used in the communications world
• Data analytics skills - Proven ability to draw analyse data and draw insights

Job Knowledge:

• Excellent written and verbal communication skills 
• Strategic Communication Planning
• Media Relations & Publicity Management
• Digital Proficiency & Social Media Savvy
• Interpersonal Communication and Relationship building
• Sound understanding and knowledge of internal communication as part of the overall communications process.
• Branding knowledge
• Project management/planning
• Basic finance
• Understanding of marketing and communication principles
• Intermediate or advanced computer literacy in Word; Outlook; PowerPoint presentations & design; Excel
• Familiarity with telecommunications systems, networking, and related technologies is beneficial

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fiber connection discounts, and exclusive staff discounts offered in collaboration with partner companies