Campaign Manager at Blue Label Telecoms

RESPONSIBILITIES

Data Analyst and campaign responsibilities

• Interpreting data, analysing results using statistical techniques.
• Developing and implementing data analyses, data collection systems and other strategies that optimize statistical efficiency and quality.
• Acquiring data from primary or secondary data sources and maintaining databases.
• Managing campaigns and suppliers to achieve agreed targets.
• Analysing response rates, lead flows and profit & loss on a campaign by campaign basis.

Data Analyst lifecycle

• Data analyst responsibilities include conducting full lifecycle analysis to include requirements, activities and design.
• Data analysts will develop analysis and reporting capabilities.
• They will also monitor performance and quality control plans to identify improvements.
• The Campaign manager role will involve liaising with clients and ensuring targets are met.

Data interpretation and development

• Interpret data, analyse results using statistical techniques and provide ongoing reports
• Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
• Acquire data from primary or secondary data sources and maintain databases/ data systems
• Identify, analyse, and interpret trends or patterns in complex data sets
• Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems

Relationship building,processes and opportunities

• Work with management to prioritize business and information needs
• Locate and define new process improvement opportunities.
• Liaise with Clients and manage budgets & volumes.
• Good communication skills.

Self-Management

• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Demonstrate consistent application of internal procedures
• Plan and prioritise, demonstrating abilities to manage competing demands
• Demonstrate abilities to anticipate and manage change
• Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs

BEHAVIORAL COMPETENCIES

• Manages Complexity
• Decision Quality
• Communicates Effectively
• Ensures Accountability
• Collaborates
• Business Insight
• Courage
• Plans and Aligns
• Action Oriented
• Financial Acumen
• Resourcefulness
• Cultivates Innovation
• Customer Focus

Requirements

EDUCATION

General Education

• Minimum Matric
• BCOM, BSC or equivalent diploma. 

EXPERIENCE

General Experience

• Proven working experience as a Data Analyst, Business Data Analyst and/or Campaign Manager.
• Experience in a direct marketing environment.
• Technical expertise regarding data models, database design development, data mining and segmentation techniques
• Strong knowledge of and experience with reporting packages (Business Objects etc), databases (SQL etc), programming (Linux, Apache, MySQL, PHP) - LAMP
• Knowledge of statistics and experience using statistical packages for analysing datasets (Excel, SPSS, SAS etc)
• Strong analytical skills with the ability to collect, organize, analyse, and disseminate significant amounts of information with attention to detail and accuracy