Key Account Manager at Vodafone Global Enterprise

Role Purpose
The Key Accounts Manager role is based within Vodacom Business.

Role Purpose:

• Assume responsibility for the top 10 high growth potential accounts for industry. A base generating a revenue in excess of R50 million. 
• Ensure profitable margin levels and successful direct key relationships of the vertical within the Sales cluster.
• Drive the penetration and development of strategic accounts inclusive of upsell strategies of the widest possible range of solutions and products. Implement appropriate churn strategies to ensure that strategic accounts remain Vodacom business Customers.

Your responsibilities will include:

• Execute strategic agenda by identifying, leading and closing strategic account opportunities
• Deliver insights-led capability to build trusted advisor status and push ‘Fixed’ products onto largely mobile accounts
• Be aware of competitor strategy, opportunity management and build competitive business models to maximise strategic account potential 
• Interact with products specialists to enhance opportunity development and engage them in pursuits and for specialist pricing
• Achieve and exceed financial targets with specific reference to Total Contract Value & gross margin for the allocated products and solution set, market share, net margin contribution and Net Promoter Score
• Responsible for attacking significant white space on strategic accounts that are currently under-penetrated
• Act as a ‘hunter’ to build networks and relentlessly chase large opportunities within the strategic accounts base

The ideal candidate for this role will have:

• Understand the Value Chain Analysis with regards to various customer businesses.
• Understand technical concepts and be able to communicate it as viable appealing market offerings
• Understand the business landscape with specific reference to the target market
• Experience: Account Management /Business Development of which 2 years should be in management role / global accounts/enterprise solution selling within multi-national companies (in at least one of the following areas – communications service provider, technology, financial, pharmaceutical, professional service sectors)

Must have technical / professional qualifications: 

• A 3 year commercial (B. Com/Business Science, IT) Degree or Equivalent qualification with 8yrs experience in account management 
• OR
• Matric with a minimum 10 years’ experience in Strategic Account Management. 

Closing date for Applications: 06 July 2021

• The base location for this role is, Midrand, Vodacom Campus
• The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
• Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.