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Busamed is a proudly South African private hospital group offering friendly, cost-effective and innovative healthcare service in a safe and caring environment. Technology and principles of evidence-based practices are applied to provide appropriate medical and nursing care to achieve the best clinical outcomes in partnership with key stake holders.
Summary
The incumbent’s main responsibilities will include among others: installing, configuring, maintaining and
troubleshooting of user workstations on company LAN; formatting and reloading of user machines, ensuring all user data is backed up and secured before formatting; ensuring correct software is loaded onto the user’s machines before use; desktop support via telephone or services desk initiated requests; company server infrastructure monitoring and proper escalation of alerts; exchange and active directory administration, including corporate applications support, troubleshooting and issue escalation and follow-up on all unresolved calls, with constant feedback. The successful candidate will also need to participate in the call-out roster, respond to call outs where necessary, and able to function unsupervised.
Requirements
Work Experience
Knowledge
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