ICT Specialist at The South African Council for Educators (SACE)

Qualifications and Skills

•  NQF Level 7 qualification in the Information Communication Technology field.
•  Computer literacy, good knowledge of MS Office
•  3 years relevant experience
•  High level of Computer literacy, Good Knowledge of MS Office
•  Good Interpersonal Relations and organisational Skills.
•  Communication skills, verbal writing, Product knowledge.
•  Problem Solving, Planning Skills, Time Management and Decision Making.

Job key responsibilities
IT Support

•  Manage an internal information systems and technology (IS / IT).
•  Support service to SACE's departments. Including:
  • Review of the functionality of existing functions as and when the need arises,
  • Advise SACE on the required action to be taken to ensure the optimisation of it’s IS / IT infrastructure, and
  • Compile reports to structures and Management.
  • Manage all external support contracts with service providers.
•  Any occasional duties that are linked to Information Technology that may be assigned by the Corporate Services Manager to facilitate the smooth running of SACE.

Hardware and Software maintenance

•  Ensures that the SACE's information technology and systems needs are adequately
• addressed. This may include:
  • Advising SACE on the acquisition of computer hardware and software.
  • The management of support service and maintenance of subcontractors if capacity does not exist in-house 
  • Sign off the work of computer maintenance and support personnel.
  • Ensure that the SACE network (WAN, WLAN, LAN, VPN, MPLS) is in good working condition.
•  Ensure that daily back-up of the systems are made.
•  Ensure that all Developmental needs of the organisation are adequately addressed
•  Ensure that all SACE network infrastructures are in good working condition.
•  Ensure that testing of all SACE applications is done and deployed.
•  Ensure that all SACE devices, which may include, telephone, access control, security devices etc are well serviced and in good working condition.

Knowledge Management

• Assist the ICT Assistant Specialist with efficient management and safekeeping of all Library documentation.