Facility Manager - Port Elizabeth at Bidvest International Logistics

Job Purpose    

• It is the responsibility of the Facility Manager to ensure that the Facility is operating at its optimal level, meeting all client requirements and ensuring all business objectives and goals are accomplished in desired time frames.

Qualifications & Experience    

• Matric.
• Relevant Warehouse or Supply Chain Logistics Diploma or Degree.
• Minimum of 5 Years Warehousing or Supply Chain Logistics Experience.
• Previous work experience on Cargowise One Warehouse Management System.

Key Responsibilities    
BUSINESS RELATIONS

• Employee is expected to maintain professional relations with all external and internal stake holders of BIL.
• Employee must ensure that they do not partake in any action which could be deemed negative and or unprofessional as a reflection on the business, which could affect our good standing and or reputation with stake holders.

HOUSEKEEPING RESPONSIBILITIES

• Employees have a responsibility to subscribe to a standard of Housekeeping, which is aligned to the 5 S Methodology, and to guide his/her staff to maintain same standards throughout the operation.
• Employee is required to ensure that sustainable 5S Practices are employed throughout the facility.

PEOPLE MANAGEMENT

• Employee to ensure that all areas of the warehousing operation is sustainably re-sourced in terms of staffing requirements.
• Employee to initiate first line disciplinary action where relevant, with the support of the local HR Officer.
• Employee to ensure Annual Performance Appraisals and IDP’s are completed in line with Company Policy, for all permanent employees, within his/her warehousing facility.
• Employee to ensure that casual labour is planned in accordance with operational requirements, ensuring high levels of productivity is maintained.

CLIENT INTERACTION

• Ensure that all client complaints are escalated to the General Manager, immediately upon receipt thereof.
• Ensure that all Client Complaints received are logged on Smart sure within 24 Hours of Receipt.
• Address Root Cause Analysis and Implement Corrective Action so as to resolve the complaint.
• Employee must attend SLA Meetings where so required so as to demonstrate compliance to SLA Measurements.
• Employee to ensure he/she understand each client SLA, communicate such SLA's to relevant Staff Members, and ensure that compliance to such SLA's are managed, and reported through to client and GM on a Monthly Basis.

STOCK MANAGEMENT / WAREHOUSE MANAGEMENT SYSTEMS

• Ensure that Clients are on-boarded onto Cargo wise 1 Warehouse Management System and ensure that all warehousing activities are transacted into Cargowise 1.
• Ensure that a scanning solution is maintained throughout the warehouse integrated with Cargowise 1.
• Ensure automated Stock on Hand Reports are set up for clients and that FIFO Principals are applied within the Cargowise 1 System.
• Ensure that each client account, within the warehouse under your management is subject to a monthly physical stock take, comparing physical stock on floor, to Cargowise 1 Stock on Hand, to Client System Stock on Hand.

OPERATIONS

• Ensure that staff are trained in and have sound knowledge of all client Operational and SLA requirements and the BIL Quality Work Instructions.
• Ensure effective and efficient process flows' throughout the Warehouse to ensure practical work flows to ensure high standards of productivity.
• Ensure that the Warehouse Layout is reviewed quarterly and managed to be in line with the requirement of producing high productivity standards.
• Ensure that any and all Contract Labour acquired is only done subject to the required approval process having been followed.
• Ensure that all Material Handling Equipment is maintained in line with good housekeeping standards and in line with preventative maintenance plans.
• Ensure that you offer support to the relevant SHERQ Coordinator in order for him/her to meet the objectives of their position.
• Ensure that all requirements as per your 16.2 Appointment is met with 100% accuracy and consistency.
• Ensure full cooperation with the claims department.
• Review Monthly Billing Schedules for accuracy and submit to Senior Admin Controller in line with monthly deadlines.
• Employee is responsible to ensure that the BOND Store is Managed in Accordance with SARS and Custom Regulations, along with the Bond Register.
• Employee must report any issues in relevance to compliance to the Bond Store regulations to GM immediately upon identification thereof.

Skills & Competencies    

• Sound Level of Computer Proficiency.
• Must possess sound Leadership Qualities and a high-level of Customer Service Skills.
• Excellent Communication and Organizational Skills.
• Sound knowledge of Warehousing Operations and Warehouse Management Systems.
• Sound knowledge in the handling, storage and transportation of Dangerous Goods.          

Closing Date    
2023/08/10