BDO (Cashbuild Mmabatho) at Nedbank

Job Purpose

• To market, sell, and cross-sell Nedbank products, In-Branch, to meet the needs of Retail Business Banking (RBB) clients; to retain and grow client base; to achieve and meet business objectives through identifying and fulfilling client financial needs and to provide consistent excellent client service.

Job Responsibilities

• Deliver and achieve all in-branch daily, weekly and monthly sales opportunities by following business unit sales strategy. Ensure technical, company standards and practices are met by vetting the accuracy and quality of applications and security documentation within sales portfolio
• Deliver agreed results through input to client financial analysis, making recommendations to credit, monitoring that security documentation are completed and returned to admin team and by confirming
• Obtain referrals from existing clients and in branch staff through collaboration.
• Market financial products to new and existing clients and stakeholders through the identification of client needs and by matching product to the need. Educate clients on the product offering by presenting them with the relevant information. Ensure retention of clients full banking relationship through client service and client contact. Plan and implement effective prospecting activities by identifying and responding to business opportunities.
• Ensure all client details are correct by capturing details correctly at application stage.
• Reduce fraudulent transactions by reporting suspicious transactions to the relevant department.
• Finalise client transactions by ensuring client signature for final product accepted. Ensure effective administration and controls in branch portfolio by checking securities and complying with FICA & FAIS requirements. Meet requirements of product applications by providing all required documentation.
• Bank queries and Bank Codes. Resolve client queries by following business procedure and keeping client informed. Act as client's banking partner by taking responsibility for providing regular feedback

Minimum Experience Level

• 2-3 years' Retail Banking experience a must
• 1-2 years’ experience Sales Consultant as in the Financial sector essential

Requirements

• NQF Level 5 or Higher in a Financial or Banking related field essential
• Must have a FAIS Complaint qualification (Min 120 Credits)
• Matric / Grade 12 / National Senior Certificate
• Regulatory Examination 1 would be an advantage

Technical / Professional Knowledge

• Administrative procedures and systems
• Banking procedures
• Business principles
• Business terms and definitions
• Governance, Risk and Controls
• Microsoft Office
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Business writing skills
• Cluster Specific Operational Knowledge