Implementation Consultant at S&P Global

Responsibilities:

The role is wide and varied and requires skills and experience in either EDM, thinkFolio or both to support the following activities:

• Provide product implementation consulting services to customers including the ability to understand challenges/requirements, provide recommendations, define implementation proposal, and execute the delivery
• Configure and validate the products per specification provided, including building the interfaces, validations, rules, mappings, workflows and permissions
• Work with the team to review requirements, establish estimates and work breakdown plans, and identify and manage issues/risks
• Participate, and where appropriate lead, EDM/thinkFolio Solution Design activities
• Document, analyses and map the different data feeds that populate/retrieve data to/from the S&P Market Intelligence solutions
• Work closely with various stakeholders including End Users, Development, Quality Assurance, Business Analysts, Program Managers and other Business Leaders to deliver successful implementation projects
• Participates in the testing process for new product versions and client testing cycles (unit, integration, UAT, parallel, etc.) during implementation to ensure deliverables are aligned with requirements and performant
• Assist in handover meetings to ensure S&P Support and Client Management teams have a thorough understanding of the implementation
• Supports and contributes to EDM/thinkFolio best practices from project and product experience gained
• Ability and willingness to travel
• Ability and willingness to work flexible hours to support the global team and clients across multiple regions and time zones

What we’re looking for:

• A driven individual who can work well independently and within a team environment
• Someone who is a quick learner and demonstrates strong analytical skills
• Excellent communication skills; comfortable communicating with stakeholders at all levels
• Strong organizational skills with the ability to prioritize and multitask
• Ability to manage multiple stakeholders involved in both internal and external projects
• Ability to navigate and collaborate with multiple partner departments within S&P, including Support, Sales, Development, Product, and Account Management
• Practical experience with project methodologies (Agile, Waterfall, Scrum, etc.)
• Experience in reviewing current holistic operating models with a view to future state target operating models and architecture
• Business knowledge of financial markets and the asset management industry
• Ability to understand clients' requirements and align S&P solutions to meet their needs
• A natural, consultative style essential for building client relationships and meeting the evolving demands of a diverse client base
• Willingness to learn and deepen knowledge in EDM and thinkFolio
• Hold a university degree or have equivalent education