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Nedbank Group Limited is a bank holding company that operates as one of the four largest banking groups in South Africa. The company's shares have been listed on the JSE Limited since 1969. The group offers a wide range of wholesale and retail banking services through four main business clusters, namely Nedbank Corporate and Investment Banking, Nedbank Retai...
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Job Purpose
- To design and maintain optimal data models/structures at both an enterprise and system / application level that meet the business and architectural objectives of the organisation.
Job Responsibilities
- Design data models that meet the business requirements and align to the agreed architecture framework.
- Ensure data modelling deliverables are delivered according to project plan and budget to meet commitment to stakeholders.
- Ensure all data modelling activities and deliverables are aligned to the development methodology and to the data modelling principles and standards
- Apply the Nedbank approved tooling to create the data modelling deliverables.
- Adopt the Enterprise Data Model (which is based on the IFW) as a standard for data model designs to leverage best practice and fast track data modelling efforts.
- Translate business requirements into data requirements.
- Analyse and profile the source data to understand data quality issues , relationships, patterns and rules in the data.
- Structure data requirements into logical data constructs based on the Enterprise Data Model, including ERD models, dimensional models to ensure optimal implementation.
- Compile Source to Target Mapping Specifications including the appropriate Transformation Rules
- Identifying definitive or authoritative source of data ; analysing source data; and identifying gaps to target structures
- Enable physical implementation of the data structure by generating the first cut physical data model from the logical data model.
- Facilitate dataflow understanding by collating dataflow diagrams outlining the flow of data across systems and interfaces.
- Reduce non value adding work by identifying opportunity for re-use of the Enterprise Data Model
- Maintain up to date knowledge of latest developments in the Data Modelling domain, including reading; continuous professional development courses; seminars and conferences.
- Contribute to the creation of a comprehensive governed framework by working with the data modelling CoE and contributing towards defining the data modelling standards.
- Advise stakeholders on application of data modelling practices through consultation.
- Perform peer review on work performed by other team members
- Identify opportunities to improve or enhance processes
- Provide Overall Data Management Guidance and alignment to Nedbank's Data Management framework and standards
- Seek opportunities to improve business processes, models and systems though agile thinking.
- Support the achievement of the business strategy, objectives and values
- Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Participate and support corporate responsibility initiatives for the achievement of business strategy
- Support the achievement of the business strategy, objectives and values
- Stay abreast of developments in field of expertise
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities
- Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Participate and support corporate responsibility initiatives for the achievement of business strategy
- Seek opportunities to improve business processes, models and systems though agile thinking.
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Bachelor of Commerce , Bachelor of Science: Information Systems / Computer Science
Essential Certifications
- The Data Management Association International (DAMA), TOGAF
Minimum Experience Level
- 3-5 years and/or relevant industry experience as well as experience in the Data Modelling discipline
Technical / Professional Knowledge
- Data Analysis and Interpretation
- Data Warehousing
- Data base Administration (DBA) Principles and Admin Concepts
- Data and Business analysis
- Data base administration
- Data base programming knowledge
- Data capture clerk
- Data centre standards and principles
- Data modelling tool
- Database Knowledge
- Database Management
- Database Restore and Recoveries
- Database programming
- Databases
- Industry trends
- Problem solving skills
Behavioural Competencies
- Work Standards
- Technical/Professional Knowledge and Skills
- Communication
- Initiating Action
- Decision Making
- Guiding Team Success
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Job Purpose
- To be a functional leader and get results through a complete function (functional synergy); competitive advantage for the business; building flexibility and effectiveness of the whole function; building functional state-of-the-art-results and credibility and understanding and valuing all sub-functions. To engage the future through functional best practice strategy and getting tomorrows results through addressing issues today.
- Job Responsibilities
- Ensure alignment and achievement of strategy and create a completive advantage by translating the Nedbank and Business Unit strategy into a customised Divisional strategy.
- Develop and introduce a people strategy that will create a culture that drives the Cluster and Nedbank's vision and values.
- Build a high performance team.
- Ensure that the leadership agenda has been embraced by the division/function.
- Manage performance of reports and hold them accountable for managing the performance of their reports.
- Actively build a culture of improvement.
- Contribute to team effectiveness by participating in the recruitment and selection of senior staff.
- Optimise performance and motivation, empowering team to make decisions and recommend tailored solutions to Business Unit specific problems.
- Ensure alignment to governance and compliance requirements.
- Drive effective and efficient service or product delivery. Optimise productivity of the function.
- Realise improved business delivery.
- Foster and enable innovation increasing the value add of the function. Identify innovative trends that could enhance the value-add of the function.
- Ensure decisions are made in the best interest of the business.
- Suggest proposed changes to project delivery mechanisms, methodologies and client service delivery improvements.
- Ensure commercial soundness and relevance. Leverage opportunities to create a competitive function and a commercially successful function
- Establish and drive the business strategy of the function.
- Establish effective industry networks that translate into the creation of competitive advantage through IT enablement for the client.
- Ensure projects results are delivered.
- Ensure portfolio of services or projects are configured to drive priority delivery.
- Ensure services to client meet expectatioms.
- Deliver service to client expectations by providing services that are benchmarked to the industry and are structured to achieve quality and cost competitiveness. Support execution capability by ensuring Divisional and group strategy is translated into effective and clear business plans.
- Drive collaboration and integration across functional areas within the GT value chain and into the client environment
- Deliver client value through alignment with strategic intent by ensuring the client service portfolio is reflective of the emerging needs of the client and transparently presented
- Ensure optimal functional service delivery through establishing and maintaining Service Level Agreements (SLA's) and Operational Level Agreements (OLA's) Foster strong relationships by acting as champion of the Nedbank Strategy and IT strategy, guiding client portfolio's with a Nedbank first mindset.
- Enable achievement of functional Business Unit objectives.
- Continue to build the value of IT Services. Manage client expectations.
- Ensure the achievement of targets by monitoring implemented Divisional EE and Transformation Plan, correcting any deviations.
- Support Nedbank strategy by driving corporate citizenship.
- Develop, implement and measure the effectiveness of a strategy to build a differentiated culture.
- Measure the effectiveness of differentiated culture plan through staff and client feedback and ensure corrective action plans are developed and implemented.
Essential Qualifications - NQF Level
- Professional Qualifications/Honour’s Degree
Preferred Qualification
- Honours Degree or equivalent
Essential Certifications
- Formal certification from relevant professional bodies where applicable
- Role Relevant Tertiary Qualification
Minimum Experience Level
- 4-8 years Executive Management 10-15 years Business Management
Technical / Professional Knowledge
- Principles of project management
- Relevant regulatory knowledge
- Stakeholder management
- Strategic planning
- Talent management
- Business writing skills
- Management information and reporting principles, tools and mechanisms
- System Development Life cycle(SDLC)
- Service orientated Architecture (SOA)
- Client Service Management
Behavioural Competencies
- Customer Focus
- Establishing Strategic Direction
- Operational Decision Making
- Business Savvy
- Building Talent
- Cultivating Networks and Partnerships
- Driving Execution
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Job Purpose
- To provide quality and accurate business administrative support services to internal and external stakeholders enabling Nedbank to achieve its business goals.
Job Responsibilities
- Minimise financial and reputational risk by ensuring accuracy of processing activities.
- Minimise operational costs by avoiding unnecessary expenditure.
- Provide feedback to internal and external stakeholders by generating and making available relevant reports and MIS.
- Meet and exceed internal and external client needs by timeously responding to queries and actioning the request within the Service Level Agreement (SLA)
- Ensure to follow through relevant tasks by monitoring and verifying the process flow till completion.
- Ensure to verify and authenticate reports, data and transactions by physically extracting, generating and checking reports from the system.
- Escalate anomalies where cases or call records not found or if there a mismatch of accounts are not logged by emailing Team Manager.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
- Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
- Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Minimum Experience Level
- Must have a NQF Level 7 qualification (Degree) in Finance or Finance related.
Preferred Qualification
- Degree: Financial Management / Degree in Business Administration
Technical / Professional Knowledge
- Administrative procedures and systems
- Banking knowledge
- Banking procedures
- Business terms and definitions
- Data analysis
- Relevant regulatory knowledge
- Business writing skills
- Product Knowledge
- Relevant system knowledge
- Governance, risk and controls
Behavioural Competencies
- Communication
- Collaborating
- Customer Focus
- Initiating Action
- Work Standards
- Managing Work
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Job Purpose
- To translate macro design into detailed micro designs which will realise the business solution in their relevant areas of focus. Translate and communicate the required changes to the programmer community. Develop critical component parts.
Job Responsibilities
- Analyse, advise and where necessary create technical design relevant to their domain and/or advise across product area.
- Provide advice across business units on technological integration opportunities.•Implement learning's from post-mortem meetings.
- Deliver work products according to the agreed time lines and within agreed budget.
- Liaise with impacted teams through meetings.
- Consult with other domain players.
- Escalate non-compliance to relevant stakeholders.
- Provide consulting on specific technologies to Architecture.
- Establish and maintain relationships with peers in other domains.
- Recommend and publish technical solutions.
- Interpret the business requirements in order to create technical specifications within own product area with an in-depth understanding of impacts across other Product areas (within project environment).
- Ensure technological integration across applications.
- Delivered systems, products and/or projects which contributed to improved client service.
- See to successful signoff of the test pack on the applicable platforms.
- Review required document(s).
- Analyse level of impact and risk on project and stakeholders .
- Deliver impact analysis artefact including effort estimation and time lines.
- Assign level of impact and risk.
- Review analysis of less complex projects.
- Consider industry trends in technical design areas.
- Deliver optimal solutions within the capability of the technology across multiple domains.
- Participate in building of the current technology landscape.
- Consult on problem solving when requested.
- Provide guidance on the feasibility of proposed technical solutions and suggest alternatives.
- Facilitate technical design sessions and approve component specifications across product domain areas.
- Participate in analyst forums.
- Attend design forums and participate in proof of concepts.
- Advise management on the technical readiness, risk and impact of the proposed implementation to production at all levels of complexity
- Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensure delivered systems, process, services and solutions are aligned.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
- Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
- Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
- Contribute to a culture conducive to the achievement of transformation goals by participate in Nedbank Culture building initiatives (e.g.. Staff Surveys etc.).
- Participate and support corporate social responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
- Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Bachelor of Science: Information Technology , Advanced Diplomas/National 1st Degrees
- Essential Certifications
- Advanced Certification in relevant technologies where available
- Minimum Experience Level
- 7-10 year experience in programming of which at least 3 years design experience.
- JAVA EXPERT
- C#. net skills
- SQL database design View and Stored Proc development
Technical / Professional Knowledge
- Banking knowledge
- Business Acumen
- Business principles
- Business terms and definitions
- Communication Strategies
- Governance, Risk and Controls
- Industry trends
- Microsoft Office
- Principles of project management
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Research methodology
- Decision-making process
- Business writing skills
- Cluster Specific Operational Knowledge
- Service orientated Architecture (SOA)
- Knowledge across multiple technologies
- Single Operating system
- IT Architecture
- Modelling (ARIS /UML)
- Joint application development
- Testing principles and processes
- Relevant development tools
- Systems application Design
- Information Technology concepts
- Banking procedures Technical
- Relevant design tools
- Systems integration
Behavioural Competencies
- Decision Making
- Influencing
- Innovation
- Building partnerships
- Compelling Communication
- Driving for Results
- Quality Orientation
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Job Purpose
- To enable change by defining the needs and the rationale for regulatory change, to understand the current regulatory state, to engage with SME's to define the future regulatory state, and to determine the activities required to move from the current to the future regulatory state by applying principles of business analysis, according to the requirement classification schema, from a diverse array of multi-functional perspectives with an agile mindset. Complete complex tasks or larger, well-scoped challenges independently and identifies appropriate actions that have been approved to address a business challenge. Pair with key roles in the requirements value chain. Apply the principles of Product Ownership Analysis and the strategy-to-execution framework.
Job Responsibilities
- Understand the current regulatory environment (rules, processes and principles).
- Engage with legal and compliance (as well as other business SME's) to understand future regulatory state.
- Engage with operational team to identify gaps in rules and processes.
- Manage required changes with operational teams.
- Conduct iterative and adaptive planning and monitoring tasks to estimate, organize and coordinate the BA efforts on large/complex enterprise initiatives.
- Conduct elicitation and collaboration tasks to obtain information from stakeholders.
- Conduct requirements analysis and design definition to structure, organize, specify and model requirements and designs.
- Conduct Requirements Life Cycle Management tasks to manage and maintain requirements and design information from inception to retirement
- Conduct strategy analysis to define the future and transition states needed to address the business need, the work required to define that need and the scope of the solution.
- Conduct Solution Evaluation to assess the performance of and value delivered by a solution and eliminate barriers/constraints that prevent the full realization of the value.
- Execute according to IIBA best practices, agile product delivery and lean principles based on Nedbank's delivery approach as per the BA methods, frameworks, standards, tools, techniques, competencies and practices.
- Analyse and document requirements based on changes to users, interfaces, processes, data flows, constraints, environments, and non-functional requirements.
- Understand the portfolio's strategic themes, product roadmap, vision, KPIs and metrics, and align requirements accordingly.
- Understand all elements of the program and team backlog and align requirements accordingly.
- Decompose and document epics, features, themes, hypothesis statements, PI objectives and user stories by identifying gaps, missing stories and acceptance criteria, scenario development and all requirement categories.
- Own decomposition of portfolio epics, features, elicitation, analysis, story writing and acceptance criteria writing throughout the requirements value chain.
- Collaborate/co-create process and capability alignment by pairing with the PE and Business Architect.
- Support the team in working on impediments and spikes and enabler epics, enabler stories, and synthesise the data to articulate requirements.
- Work with development/QA to identify test cases/scenarios, conduct user acceptance testing and train the trainer/user and support change management commercialisation.
- Conduct/participate in Backlog Refinement, prioritisation, WSJF, and increment planning and drive Devops and Built-in quality principles.
- Analyse/document data requirements and model data flows through all seven product dimensions on a solution/program level by pairing with BDMs.
- Foster stakeholder relationships and engagement for discovery and delivery, backlog refinement, dependencies and enterprise delivery up to senior level.
- Conduct system demos and contribute to I&A and offer and implement suggestions for improvement.
- Actively participate and lead program/squad ceremonies by pairing with Scrum Masters, Agile Coaches, Product and BITE Owners.
- Drive minimum viable thinking, continuous deployment and integration.
- People Specification
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- IT qualification, Certificate in BA endorsed by IIBA , Safe Certification
Essential Certifications
Preferred Certifications
Minimum Experience Level
- 5 - 8 years
- BA experience, manage multiple IT projects and exposure to complex projects, business exposure, industry exposure.
- Previous experience in regulatory environment (i.e. FICA, POPI, FATCA/CRS, EXCON, Market Conduct, COFI)
Technical / Professional Knowledge
- Research methodology
- BA Body Of Knowledge
- Business writing skills
- Agile Concepts
- Data and Business analysis
- Process Engineering Skills
- Global business analysis Trend
- Business Analysis Descipline , Techniques and Practices
- Microsoft Office Product
Behavioural Competencies
- Decision Making
- Building partnerships
- Technical/Professional Knowledge and Skills
- Initiating Action
- Continuous Improvement
- Customer Orientation
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Job Purpose
- To consult on and advise the business area regarding relevant domestic; compliance and governance to ensure abidance to relevant codes; regulations and rules thereby minimising risk to and protecting the reputation of Nedbank. To support the Compliance Manager on allocated management tasks.
Job Responsibilities
- Advise business on best practice for compliance by ensuring the business is educated on the compliance culture and by creating awareness around compliance implication of daily duties.
- Support the central function by assisting in developing of policies, procedures, frameworks and tools with specific focus on relevant risk legislation, for the benefit of the larger organisation.
- Define and provide comment on the governance frameworks and ensure good governance practice.
- Ensure business committees operate according to required business governance standards through regular engagement.
- Assess committees adherence to the governance requirements.
- Ensure compliance standards are met and risks are mitigated.
- Identify, define and agree on the regulatory universe applicable for each relevant Business Unit, mitigating risks.
- Conduct compliance risk and control assessments (CRA's).
- Mitigate risk and it's applicability to business.
- Ensure that compliance risk is adequately addressed and ensure compliance training in the business.
- Test whether the business control is effective and adequate and ensure that business policies contain the right content addressing legislative requirements.
- Advise business of changes and identify potential impact of these changes on the business.
- Influence the enhancement of business processes and methodologies.
- Prevent compliance breaches and reputational risk from occurring, which could result in financial penalties.
- Ensure awareness of business compliance status.
- Promote and facilitate cross Cluster engagement, manage and improve business efficiencies.
- Engage with stakeholders on findings of compliance risk and control assessments.
- Enable management to make informed decisions and prevent compliance breeches.
- Ensure that stakeholder relationships are effectively managed.
- Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of stakeholders' businesses.
- Stay abreast of developments in field of expertise, ensuring personal and professional growth.
- Understand and embrace the Nedbank vision and values, leading by example.
- Ensure upskilling and effective handover to relevant responsible person.
- Support in the management of performance through training, development and addressing poor performance via HR channels.
- Educate self-regarding business, through engagement, meetings, procedures and policy awareness.
- Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
People Specification
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Bachelor of Commerce: Risk Management, BCom / B Proc / LLB
Essential Certifications
- Compliance Institute of South Africa preferred
Minimum Experience Level
- 5-8 years in a senior compliance role.
Technical / Professional Knowledge
- Relevant Governance controls and regulatory knowledge
- Corporate Governance & Compliance
- Compliance reporting
- Archiving Documentation
- Policy & Procedural Knowledge
Behavioural Competencies
- 360° Decision Making
- Influencing
- Building Trusting Relationships
- Managing Work
- Quality Orientation
- Stress Tolerance
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Job Purpose
- To grow commercial bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue commercial customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value
Job Responsibilities
- Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations.
- Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling.
- Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank.
- Identify acquisition opportunities through effective ecosystem analysis unlocking the value chain.
- Generate revenue through proactive cross sell strategies by applying specialised Industry and Banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities.
- Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
- Conduct regular portfolio reviews with clients to identify and unlock value add opportunities that contribute to client retention.
- Be proactive in client interaction by adding value through financial solutioning.
- Establish and execute a client engagement plan to ensure all clients are interacted with frequently in line with Nedbank's growth objectives.
- Build trusting relationships through regular interactions with key decision makers within the businesses that forms part of the allocated Business portfolio.
- Earn client trust by being a trusted financial partner and by giving advice and honest constant feedback regarding financial requests.
- Provide a key interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
- Communicate visitation feedback to internal stakeholders after client interaction to address actionable items and/ or take corrective action where applicable.
- Recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment, and by consulting with relevant stakeholders.
- Manage all business risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures, identifying risks and non-compliances, and taking corrective action.
- Partner with credit manager to manage credit risk of portfolio to minimize potential impairment risk.
- Prepare and present large and complex credit applications consisting of multiple entities and shareholders and by incorporating specialised Industry knowledge and core Banking principles, including the pricing motivation of assets.
- Leverage subject matter expertise to support the digitization of clients in line with the 4th Industrial revolution dynamics.
- Drive client awareness and solution for sustainable development goals in line with the Nedbank purpose.
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- BCom (Financial Management/ Accounting)/ BSc Agri)
Minimum Experience Level
Technical / Professional Knowledge
- Communication Strategies
- Negotiation skills
- Governance, Risk and Controls
- Relevant regulatory knowledge
- Data Analysis and Interpretation
- Relevant software and systems knowledge
Behavioural Competencies
- Account Planning
- Targeting Sales Opportunities
- Driving Successful Customer Engagements
- Sales Negotiation
- Business Acumen
- Building Trusting Relationships
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Job Purpose
- To assist estate administrator by supporting the administration process of an estate and doing office administrationin order to enable the achievement of financial targets as per business strategy.
Job Responsibilities
- Build and maintain relationships with external stakeholders by providing the necessary information.
- Complete documentation required for the estate administration to clients' needs.
- Meet turn-around times by building and maintaining relationships with internal stakeholders through sharing information and giving and receiving feedback.
- Complete allocated tasks by prioritizing tasks and adhering to set timeframes.
- Utilise resources within target levels by limiting stationary use and personal telephone/internet use.
- Complete daily tasks by complying to policies; processes and relevant legislation.
- Mitigate risk by reporting deviations from policies; procedures and standards.
- Manage work obstacles by seeking solutions; taking corrective action and escalating when required.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Participate and support corporate social responsibility initiatives for the achievement of business strategy.
- Identify opportunities to improve or enhance processes by identifying and recommending improvements to tools; policies and procedures to add value to Nedbank.
- Add value to Nedbank by identifying opportunities to improve or enhance processes through identifying and recommending improvements and supporting implementation of tools; policies and procedures.
- Contribute towards achievement of financial targets by delivering tasks within the set turn-around times.
- Limit office errors by complying to legislative requirements and instructions.
- Reduce rework by completing work according to standards and instructions.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
- Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with team and stakeholders.
- Ensure that own contribution and participation contributes to the achievement of team goals.
- Create and manage own career through guidance and support of management; department and colleagues.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure knowledge management; continuity and team success through constructive participation in a diverse team and sharing knowledge with team.
People Specification
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
Preferred Qualification
- Legal Estate Administration Diploma.
Essential Certifications
- Fiduciary Institute of South Africa (FISA)
Preferred Certifications
Minimum Experience Level
- 1-2 years experience in Financial andor Fiduciary Industry
Technical / Professional Knowledge
- Microsoft Office
- Administrative procedures and systems
- Data analysis
- Business writing
- Relevant regulatory knowledge
Behavioural Competencies
- Building Customer Loyalty
- Work Standards
- Collaborating
- Technical/Professional Knowledge and Skills
- Managing Work
- Continuous Learning
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Job Purpose
- To market, sell, and cross-sell Nedbank products, In-Branch, to meet the needs of Retail Business Banking (RBB) clients; to retain and grow client base; to achieve and meet business objectives through identifying and fulfilling client financial needs and to provide consistent excellent client service.
Job Responsibilities
- Deliver and achieve all in-branch daily, weekly and monthly sales opportunities by following business unit sales strategy. Ensure technical, company standards and practices are met by vetting the accuracy and quality of applications and security documentation within sales portfolio
- Deliver agreed results through input to client financial analysis, making recommendations to credit, monitoring that security documentation are completed and returned to admin team and by confirming
- Obtain referrals from existing clients and in branch staff through collaboration.
- Market financial products to new and existing clients and stakeholders through the identification of client needs and by matching product to the need. Educate clients on the product offering by presenting them with the relevant information. Ensure retention of clients full banking relationship through client service and client contact. Plan and implement effective prospecting activities by identifying and responding to business opportunities.
- Ensure all client details are correct by capturing details correctly at application stage.
- Reduce fraudulent transactions by reporting suspicious transactions to the relevant department.
- Finalise client transactions by ensuring client signature for final product accepted. Ensure effective administration and controls in branch portfolio by checking securities and complying with FICA & FAIS requirements. Meet requirements of product applications by providing all required documentation.
- Bank queries and Bank Codes. Resolve client queries by following business procedure and keeping client informed. Act as client's banking partner by taking responsibility for providing regular feedback
Minimum Experience Level
- 2-3 years' Retail Banking experience a must
- 1-2 years’ experience Sales Consultant as in the Financial sector essential
Requirements
- NQF Level 5 or Higher in a Financial or Banking related field essential
- Must have a FAIS Complaint qualification (Min 120 Credits)
- Matric / Grade 12 / National Senior Certificate
- Regulatory Examination 1 would be an advantage
Technical / Professional Knowledge
- Administrative procedures and systems
- Banking procedures
- Business principles
- Business terms and definitions
- Governance, Risk and Controls
- Microsoft Office
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Business writing skills
- Cluster Specific Operational Knowledge
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Job Purpose
- To market, sell, and cross-sell Nedbank products, In-Branch, to meet the needs of Retail Business Banking (RBB) clients; to retain and grow client base; to achieve and meet business objectives through identifying and fulfilling client financial needs and to provide consistent excellent client service.
Job Responsibilities
- Deliver and achieve all in-branch daily, weekly and monthly sales opportunities by following business unit sales strategy. Ensure technical, company standards and practices are met by vetting the accuracy and quality of applications and security documentation within sales portfolio
- Deliver agreed results through input to client financial analysis, making recommendations to credit, monitoring that security documentation are completed and returned to admin team and by confirming
- Obtain referrals from existing clients and in branch staff through collaboration.
- Market financial products to new and existing clients and stakeholders through the identification of client needs and by matching product to the need. Educate clients on the product offering by presenting them with the relevant information. Ensure retention of clients full banking relationship through client service and client contact. Plan and implement effective prospecting activities by identifying and responding to business opportunities.
- Ensure all client details are correct by capturing details correctly at application stage.
- Reduce fraudulent transactions by reporting suspicious transactions to the relevant department.
- Finalise client transactions by ensuring client signature for final product accepted. Ensure effective administration and controls in branch portfolio by checking securities and complying with FICA & FAIS requirements. Meet requirements of product applications by providing all required documentation.
- Bank queries and Bank Codes. Resolve client queries by following business procedure and keeping client informed. Act as client's banking partner by taking responsibility for providing regular feedback
Minimum Experience Level
- 2-3 years' Retail Banking experience a must
- 1-2 years’ experience Sales Consultant as in the Financial sector essential
Requirements
- NQF Level 5 or Higher in a Financial or Banking related field essential
- Must have a FAIS Complaint qualification (Min 120 Credits)
- Matric / Grade 12 / National Senior Certificate
- Regulatory Examination 1 would be an advantage
Technical / Professional Knowledge
- Administrative procedures and systems
- Banking procedures
- Business principles
- Business terms and definitions
- Governance, Risk and Controls
- Microsoft Office
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Business writing skills
- Cluster Specific Operational Knowledge
Method of Application
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