Admin Officer: Work Integrated Learning - Department of Humanities Education - 25013 at University of Pretoria/Universiteit van Pretoria

Responsibilities

• Fulfil a complete administrative, coordination and secretarial function in the Work Integrated Learning Office.
• The functions include the administering of operational matters such as answering enquiries. Managing aspects of office administration concerning record keeping, data capturing and finances.
• Communicate with internal and external stakeholders and students, arranging school placements on the approved electronic system. Monitor and work with departments and mentor lecturers about Work Integrated Supervision and assessments as outlined in the modules.
• Administer modules and to capture, oversee, and manage student marks. The responsibility of coordinating and completing the correct capturing of marks.
• Attend to student and alumni enquiries telephonically, virtually and via e-mail or other platforms. Complete, check and amend letters, documentation and reports for the Head of Work Integrated Learning. Verify records and draft emigration letters to alumni.
• General Office Management about work distribution, tasks, schedules, and record-keeping documents. Support with the technical editing of documents.

Minimum Requirements

• Three-year qualification in office administration such as Financial Administration, Office Management, or Customer Relations. Proven knowledge and skills in the applications mentioned above with course certificates.
• Experience and knowledge of administration in a tertiary environment and specifically a Work Integrated Learning (Teaching Practice)

Required Competencies (skills, Knowledge And Behavioural Attributes)

• Ability to effectively work under pressure, adaptable and flexible
• Organizational skills
• Work effectively with several stakeholders (students, lecturers, teachers, schools, etc)
• Able to work effectively in a high technological, paperless environment
• Proven competency in typing (at least 40 words per minute, 95% accuracy) for note-taking, data capturing and record-keeping.
• Proven knowledge and proficiency in the Google Suite of applications (Google E-mail, Calendar, Drive, Team drive, Docs, Sheets, Forms, Slides), and know-how to move between a Windows and Google environment. Comfortable with the use of video calling platforms.
• Interpersonal and conflict management skills
• Ability to work independently, but to also function effectively within a team
• Excellent English language skills (read, write and speak)
• Knowledge of the Peoplesoft environment;
• Accuracy and the ability to maintain confidentiality

Added Advantages And Preferences

• Excellent interpersonal and communication skills;
• Excellent telephone and e-mail etiquette;
• Experience working with students and of student support in a higher education environment and in relation to Work Integrated Learning
• A valid driver’s licence,
• prior experience working on BlackBoard Learn