Vacant Job Roles at MAN Automotive (South Africa) (Pty) Ltd

Description

• Accurately diagnose faults found and reported on a vehicle (trouble shooting).
• Carry out servicing and repairs to vehicles in an efficient manner.
• Conduct road tests on repaired vehicles as and when needed.
• Ensure workshop quality, safety and security procedures are adhered to at all times.
• Report any vehicle faults other than those on the job card.
• Conduct servicing according to MAN specifications and service sheet.
• Work accurately and tirneously to achieve both efficiency and productivity to the required standards.

Requirements

Qualifications:

• Grade: 12 Matric Certificate.
• N3 and possess a Diesel Mechanic trade test certificate.
• Possession of a dual trade is highly advantageous.

Skills:

• Pro-active, highly motivated and pay attention to detail.
• Work independently though being a team player.
• Customer focused with a results driven approach.
• Good communication (oral and written) & interpersonal relations skills.
• EC or EC1 drivers licence.

Experience:

• Trade Certificate experience in the heavy commercial vehicle industry - 5 years.
• MAN and / or VW heavy commercial vehicles - 3 years
• MAN CATS 3 - 1 year.

Closing Date: 12/07/2024

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Description

• Ensure Parts Sales and distribution of all MAN related Parts, Services are increased.
• Maintain Contribution Margin by offering correct discount structures to dealers and fleet customers.
• Ensure Dealer Targets are met on a monthly and quarterly basis.
• Initiate all offerings to Key Account customers and maintain an approach to get back lost business.
• Consult the customer in the business by simplifying and improving it from an MAN perspective.
• Service existing accounts, obtains orders, and establishes new accounts.
• Inform management by using the CRM Tools, and submitting activity and results reports.
• Monitor competition by gathering current marketplace information on pricing, products, etc.
• Recommend changes in products, service, and policy by evaluating results and competitive dealers.
• Resolve customer complaints by investigating problems, developing solutions.
• Expedite the resolution of customer problems and complaints.
• Study existing and potential volume of dealers.
• Provide historical records by maintaining records on area and customer sales.
• Promote from existing and prospective customers through a relationship-based approach.
• Develop clear and effective written proposals/quotations for current and prospective customers.
• Promote and sell MAN product range by regular telephone contact with customers.
• Analyse the market’s potential and determines the value of existing and prospective customers.
• Supply management with oral and written reports on customer needs.

Requirements

Qualifications:

• Grade: 12 Matric Certificate.
• Relevant After Sales qualification.

Skills:

• EC or EC1 drivers Licence.
• Computer Literate.
• Willingness to travel extensively.
• Good communication (oral and written) & interpersonal relations skills.
• Work independently though being a team player.
• Reliable, performance oriented and self-motivated.
• Ability to meet deadlines.
• Work well under pressure and maintain good customer relations.
• Customer focused with a results driven approach.
• Attend training courses, ensuring that they contribute and successfully pass and Maintain an air of quiet confidence.

Experience:

• Experience within commercial part sales with the ability to meet sales and margin targets - 5 years.

Closing Date: 15 July 2024

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Description

• Monitor supplier compliance to QMS and OHS requirements by conducting audits
• Oversee performance of security service provider as per KPIs due to site security responsibility
• Be on standby to ensure quick and efficient response in any emergency situation at the plant
• Drive 5S, Housekeeping & SHE audits results on a monthly basis
• Recognize & report SHERQ issues to the executive
• Ensure that SHERQ reports are prepared and distributed for action & information
• Drive the ISO and Risk Audits (Internal and external certification)
• Ensure safe work practices are followed & Health & Safety improvement measures are implemented
• Ensure that Corporate Responsibility Reporting is conducted and reported
• Develop & implement quality management systems & Environment Management systems
• Ensure that the rectification in made and that all personnel are notified timeously
• Manage NCR system, recognition of non-conformances & the implementation of counter measures
• Conduct time and work studies when required e.g. Ergonomic requirements, etc
• Manage financial budgets for safety and security
• Conduct training on procedures, processes and work instructions to employees
• Ensure work instructions, procedures & process documentation are completed, updated & distributed
• Drive improvement with suppliers on compliance with QMS and SHE policies
• Analyse results, report back and add to non-conformances via management meetings/review/action room
• Provide for total quality management practices and guidance and ensure ISO compliance
• Oversee that the SHE audits are carried out and distributed
• Oversee and assist in the development and implementation of ISO 14001
• Conduct & report 5S, housekeeping & safety check audits then follow up on corrective action taken
• Ensure NCR system updated and documented in line with LOF from audit and internal non-conformances
• Ensure that the ISO System and audits are carried out and the results correctly reported

Requirements

Qualifications:

• Grade: 12 Matric Certificate BTech Degree/National Diploma
• Industrial Engineering or Quality Assurance or equivalent(M+4)

Skills:

• Good communication (oral and written) & interpersonal relations skills
• Problem Solving Skills Assertive and possess decision making skills
• Pro-active, highly motivated and pay attention to detail
• Project Management
• Skills Process orientation and compliance skills
• Business and technical report writing together with strong presentation skills
• Work independently though being a team player
• Time Management skills

Experience:

• MAN and / or VW heavy commercial vehicles -5 years
• Experience in quality management systems for example ISO9001, ISO14001, OHS18001 -3 years
• Experience, leading and motivating a team -3 years
• Knowledge of OHS ACT with suitable training for example SAMTRAC - 1 year

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Description

• Provide effective customer contact regarding all aspects on repairs undertaken on customer’s vehicle.
• Ensure prior authorization of repairs/service is obtained & customers’ signature is on the job card.
• Ensure description, customer and vehicle details and confirmation of the payment method are in order.
• Responsible for the intake of customer vehicles through completion of job cards detailing work.
• Manage the 24 hour breakdown service.
• Perform standby duties as per the set schedule.

Requirements

Qualifications:

• Grade: 12 Matric Certificate.
• Technical qualification or a comparable qualification.

Skills:

• Computer Literate.
• Customer focused with a results driven approach.
• Good communication (oral and written) & interpersonal relations skills.
• Pro-active, reliable, be self-motivated Work independently though being a team player.
• Work well under pressure and maintain good customer relations.

Experience:

• Experience of ESA - 1 year.
• Experience in a similar role in the automotive industry - 5 years.
• Experience in the heavy commercial vehicles industry - 1 year.

Closing Date: 15 July 2024

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Description

• Ensure that the delivery planning is actioned ahead of time as per the all the requirements specified in the Sales Pack.       
• Develop and maintain relationships and interact with suppliers, and PDI Centres.
• Manage the Sales Pack/Order Book requirements preparation for final delivery.
• Ensure that PDI centerers completes all specified items as per the sales pack.
• Travel between suppliers and customers, if and where necessary in order to have the vehicle ready.
• Facilitate the roadworthy and registration process after receiving all necessary documentation from the Vehicle Sales Executive.
• Manage COF, and registration process for final delivery.
• Ensure that the vehicle is prepared for handover to the customer and the vehicle is ready in the shortest time possible.
• Ensure that the delivery pack and or hand over documents are ready for the Vehicle Sales Executive.
• Control and manage permit allocations.
• Must be prepared to be the company Proxy for the Region and take full responsibility for this function.
• Assist in making the necessary driver training arrangements in conjunction with the Vehicle Sales Representatives.
• Assist Vehicle Sales Executive with trade in arrangements and managing thereof.
• Manage and assist Trade Back and Buy backs per region in conjunction with Vehicle Sales Executives – Returns portfolio.
• Assist with the IVR Process - inspections and discrepancies.
• Assist the Sales Admin department in raising PO’s and Deal updates if workload requires.
• Manage and assist with the preparation of demo trucks.
• Assist with the delivery and return process of the demos.
• Assist with the pre-inspections and return inspection of demos.
• Required to assist with any other sales department requirements Meetings - Functions – Events – Collections and deliveries.
• One must be willing to work overtime if and when necessary, travel alone at night as well as weekends and public holidays.
• Report any delays to the relevant senior manager
• Travel to suppliers and customers as and when necessary.

Requirements

Qualifications:

• Grade: 12 Matric Certificate.

Skills:

• Computer Literate.
• Code EB drivers licence.
• Be prepared to work overtime.
• Time Management Skills.
• Good understanding of operational aspects of the business.
• Good communication (oral and written) & interpersonal relations skills.
• Reliable, performance oriented and self-motivated.
• Must be Afrikaans speaking.

Experience:

• Experience in the heavy commercial vehicles industry - 4 years.

Closing Date: 11 July 2024