Vacancies at SYSPRO Corporate

Key Responsibilities

• Documenting the development work 
• Meeting stakeholders or product owners to clarify requirements and business rules. 
• Application deployment
• Providing support to the end-users when needed 

Skills, Knowledge and Expertise

Qualification and Experience:

• National Diploma or NQF 5 equivalent
• 1-3 years professional experience
•  MCAD or equivalent
•  Developing ASP.NET MVC 4 Web 
•  Developing Windows Azure and Web Services 
•  Programming in HTML5 with JavaScript and CSS3
• Full-stack experience
•  Programming in C#
•  Programming in .NET CORE 3.1+
• Practical knowledge of different development patterns (i.e., Repository, Unit of Work, SOLID) (adv.) 

Knowledge required:

• Developing ASP.NET MVC 4 Web 
• Developing AppServices for Azure 
• Programming in HTML5 with JavaScript and CSS3
• Microsoft LUIS (Language Understanding) for Bots 
• AZ-204 - Advantageous
• PL-400- Advantageous
• AZ-220 - Advantageous 

Skills required:

• Detail oriented and efficient
• Ability to manage tight deadlines
• Problem solving and decision making
• Ability to work efficiently in a broad cultural spectrum 
• Analytical skills
• The ability to objectively interpret and translate complex information
• Excellent communication skills
• Systems thinking 

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Key Responsibilities

• Contribute and provide input into the overall Software Development Strategy and optimal processes.
• Develop, motivate, and mentor high-performing development and testing teams.
• Identify, recruit, and retain talent and excel in day-to-day people and performance management tasks.
• Ensure team structure is optimized, and resources managed, to facilitate efficient project delivery, continually monitoring quality and effectiveness.
• Use appropriate metrics to monitor, measure, and improve the operational processes, team performance, and outcomes.
• Manage complex, concurrent projects within a fast-moving environment.
• Ensure that we balance software issues/errors, deliver new projects, and offer effective customer support.
• Create and/or refine processes to ensure effective, scalable, and profitable workflows.
• Identify and analyze problems and implement solutions.
• Facilitate knowledge sharing, identify, and manage risks, and address any single points of failure.
• Take part in deep-dive troubleshooting exercises - drive technical post-mortem discussions to identify the root cause of complex issues and implement appropriate solutions. 

Skills, Knowledge and Expertise

Essential Qualifications:

• Minimum of a relevant advanced certificate/degree in IT, or equivalent
• 7 plus years’ of experience
• Experience managing high-performing software development teams. 
• Strong technical project & product management experience.
• Demonstrable experience of implementing agile processes.
• A thorough understanding of Software Development.

Benefitial Qualifications:

• Experience working in a Software Product environment would be desirable
• Experience working in the SYSPRO environment.

Skills and Knowledge:

• Excellent decision-making & problem-solving skills.
• Effective coaching, mentoring and performance evaluation skills, at both a team and individual level.
• Effective written, oral, presentation and influencing skills.
• Ability to build rapport with and help influence the decision-making process.
• Ability to focus objectively to achieve stated outcomes and drive success on behalf of SYSPRO’s customers.
• Strong commercial and business acumen.
• Excellent organizational skills.
• Self-motivated and self-directed.
• Ability to think laterally under pressure.
• Outstanding attention to detail.
• Effective leadership. 

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Key Responsibilities

• The Solution Consultant assists the customer to ensure business relevant solutions are implemented and maintained and assists SYSPRO to achieve ALF retention and growth.  
• Provide support and or technical assistance related to the SYSPRO product.
• Facilitate proof of concept and functional specification documentation.
• Prepare quotations. 
• Troubleshoot and resolve technical issues related to SYSPRO, including server and SQL issues.
• Monitor server resources and ensure optimal performance. 
• Communicate effectively with clients to understand their issues and provide timely solutions.
• Work closely with other IT team members and departments to resolve complex issues.
• Participate in team meetings and contribute to continuous improvement initiatives.
• Create and maintain technical documentation for troubleshooting procedures and system configurations.
• Prepare reports on Technical Assessments and provide feedback to customers.
• Analyze and identify the root cause of issues, recommending and implementing solutions.
• Stay updated with the latest SYSPRO updates and industry trends to provide proactive support. 

Skills, Knowledge and Expertise

Qualifications and Experience

• Senior certificate or NQF 4 equivalent.
• B.Com IT or equivalent IT Qualification
• PPIM will be advantageous.
• 1-2 years SYSPRO experience
• SYSPRO LearnIT Qualifications advantageous
• SYSPRO Certifications advantageous
• BI and or SYSPRO Embedded Analytics experience advantageous 

Skills Required

• Strong channel Industry knowledge
• Strong influential ability
• Strong business development abilities
• Project management
• Excellent communication skills
• Microsoft Operating Systems 
• Microsoft SQL Server Management
• SYSPRO ERP Knowledge
• System Administration and Integration
• System Analysis and Troubleshooting
• Documentation and Reporting
• Communication and Collaboration
• Project Management

Knowledge

• Minimum 2 years’ business process experience. 
• Minimum 2 years’ SYSPRO product experience. 

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Key Responsibilities

• The incumbent will be responsible to support resellers and end-users with regards to product-related queries and to provide a reporting channel for programme errors. 

Skills, Knowledge and Expertise

Qualifications and Experience:

• Senior Certificate or NQF4 equivalent.
• A tertiary qualification and/or Industry Certification with an IT technical base will be advantageous.

Knowledge:

• At least 2-3 years SYSPRO product experience.
• Very good Microsoft SQL skills 
• Very good IT Technical with SYSPRO infrastructure experience. Relevant experience in a call desk environment. 

Skills Required:

• Strong Administration Skills
• Strong Business Acumen
• Good understanding of legislative requirements 
• Problem solving ability
• Strong reporting ability
• Competency
• Excellent communication skills
• Excellent Writing Skills
• Good Presentation Skills
• Excellent Time Management 

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Key Responsibilities

• The incumbent participates in technical research and development to enable continuing innovation within the infrastructure. 
• This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff and Contractors.
• To ensure all users are able to work efficiently. 

Skills, Knowledge and Expertise

Qualifications and Experience

• Senior Certificate or NQF4 equivalent
• Information Technology Diploma/Certificate/Degree or equivalent

Knowledge

• At least 3 - 5 years System Administration and User support
• Experience in all or some of the following:
• Windows 10/11
• Server 2016/2019/2022
• Hyper-V
• VEEAM Backups
• Office 365 + licensing
• SQL Server
• Visual Studio 2008/2010/2012
• RAID Array
• FortiGate Firewall, MikroTik Routers, Managed Switches
• ESET Business Antivirus
• Teams Meeting Rooms 

Skills required

• Strong Business Acumen
• Good understanding of legislative requirements 
• Excellent Problem-solving ability
• Strong reporting ability
• Excellent communication skills
• Excellent Writing Skills
• Good Presentation Skills
• Excellent Time Management
• Strong Networking skills
• Attention to detail and creative thinking
• Project planning
• Adaptability 

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Key Responsibilities

• Gathers information through research, statistical reports, and interviews with technical staff.
• Creates and maintains product capability guides, help and reference materials, as well as installation and configuration documentation for the SYSPRO Online Help sites.

Skills, Knowledge and Expertise

Essential / Minimum Qualification

• Minimum: Senior Certificate or NQF4 equivalent

Essential Experience

• Beneficial: Experience working within a software development lifecycle (SDLC)
• Minimum 2 years of experience in a technical writing environment
• Proven track record that reflects a passion for writing.
• Beneficial: Understanding of distribution, manufacturing, or finance industries
• Minimum 2 years of experience with ERP systems
• Beneficial: Relevant experience in software application roles such as support, implementation, or training
• Beneficial: Experience with CSS or graphic design
• Beneficial: Familiarity with single-sourced authoring and web-based design principles

Skills and Knowledge

• Strong writing skills with the ability to translate complex technical concepts into clear, user-friendly content. 
• Excellent research capabilities and administrative skills. 
• Proficiency in layout, design, and formatting of technical documents. 
• Advanced knowledge of grammar, spelling, and the English language. 
• Effective communication skills and attention to detail. 
• Strong time and priority management, with a focus on meeting deadlines.
• Ability to work collaboratively within a team and take initiative as a self-starter.
• Good business acumen and the ability to work with various authoring software packages (e.g., HTML, Madcap Flare, XML, CSS).