Open Job Posts at South African Maritime Safety Authority

JOB PURPOSE
Coordinate the planning, development, and implementation of SAMSA databases, reporting and BI platforms to ensure accurate reporting for all SAMSA systems, including the provisioning of proactive support and maintenance; protection of databases and their integrity; high availability of databases including optimal performance.  The role requires ensuring that the database backups are in place including testing of backups and their recovery which is critical for disaster recovery in line with the SAMSA Disaster Recovery and Business Continuity policy and procedures.
 
KEY PERFORMANCE AREAS

• Responsible for the design, planning and implementation of SAMSA databases in line with best practice methods.
• Effectively manage the development and upgrade of SAMSA databases in line with system requirements.
• Develop reporting and dashboard platforms including supporting business intelligence capability.
• Design and implement database security parameters to ensure protection of databases, data integrity including protection of sensitive organisational data.
• Develop and implement data management practices in line with best practices, processes, standards, legislations, etc.
• Manage the implementation of database audit reviews including the implementation of the audit recommendations.
• Manage, advise, and recommend suitable approaches to ensure seamless integration of systems and databases.
• Consistent backup of all SAMSA databases in line with applicable policies and procedures – Backup and Restore, Disaster Recovery and Business Continuity.
• Conduct maintenance on all SAMSA databases in line with the maintenance schedule to ensure optimal performance and uptime.
• Follow up on and resolve database related incidents that are logged, including ad hoc requests.
• Manage and implement database change requests in line with applicable SAMSA policy.
• Participate in the testing of SAMSA Disaster Recovery and Business Continuity exercises.
• Manage external parties engaged or provision of database related services.
• Develop and or contribute towards the development of SAMSA ICT policies, processes, procedures, standards, etc. that are related to effective management and utilization of SAMSA databases.
• Implement ICT deliverables in line with approved ICT policies, processes, procedures, standards, etc.
• Contribute towards the preparation of Centre budgets with focus on database related requirements.
• Conduct relevant research in effective database management and related technologies.
• Provide inputs toward the development of specifications and terms of reference (ToR) relating to the procurement of ICT products and services.
• Participate in the Supply Chain Management Committees relating to the procurement of required ICT products and services.
• Renewal of assigned software to avoid irregular expenditure and service interruption.
• Renewal of warranties.
• Manage system security and vulnerability including antivirus protection and cyber security.
• Manage relationships with service providers to ensure effective delivery of services.
• Monitor service provider's performance and ensure SLA targets are met monthly.
• Contribute towards the development of project scope.
• Provide inputs on project budgets.  
• Develop or provide inputs on developed project charter and plans.
• Implement project risk mitigation actions items.
• Prepare and submit project progress reports and related project documentation.
• Manage and coordinate meetings with stakeholders.
• Prepare and submit monthly and quarterly reports on the provisioning of ICT services (networks, servers, availability, backups, etc.)
• Maintain records of procurement, delivery notes and invoices.
• Maintain an updated ICT Asset and Software Register.
• Record ICT Services Requests, Change Requests, User Access Requests, Asset Removal Forms and User Control Forms.

MINIMUM REQUIREMENTS
    Qualifications

• National Diploma (NQF Level 6) in ICT.
• Bachelor's Degree or Advanced Diploma (NQF Level 7) or higher in ICT would be an added advantage.

   Knowledge and Experience

• 5 - 7 years working experience in ICT.
• More than 4 years experience in database administration management.
• 2-3 years working experience in BI and reporting platforms.
• Knowledge of and experience with reporting packages (SQL or equivalent, etc.), databases (SQL, etc.), programming (SQL, R, Python, etc.)

Required Certification/Professional Registration

• Microsoft Certified Database Administrator (MCDBA) Certification
• Advantage MCSE: Business Intelligence Certification
• SQL Server Integration Service (SSIS)

Competencies
High levels of competence on the skills below is a requirement:

• SAMSA Strategy, ICT Strategy, and the ICT Business Plan
• SAMSA policies and procedures.
• Industry best practices in Application Management.
• Microsoft Windows Server
• ITIL Framework
• POPI Act
• COBIT
• SQL Queries
• Service Desk System
• System Development Life Cycle (SDLC)
• Stakeholder & SLA Management

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JOB PURPOSE
Lead in the conceptualization, design, development, implementation, quality assurance including continuous maintenance, and support of SAMSA applications that are developed in diverse technology platforms to enable optimal and efficient SAMSA operations including leading and monitoring a team of internal developers and those from third parties.
 
KEY PERFORMANCE AREAS

• Monitor adherence to best practice methodologies with a focus on more optimal ways of work, towards attainment of the Centre for ICT's Annual Performance Plan (APP) and SAMSA strategic objectives.
• Lead in the development, maintenance, and support of SAMSA applications in line with applicable best practice standards, methodologies, and framework.
• Lead in the transformation and modernisation of the SAMSA applications portfolio in alignment with technology changes.
• Lead in the procurement of required software to ensure an optimal SAMSA applications portfolio.
• Develop detailed project plans, including objectives, milestones, timelines, and resource allocation, to guide the implementation of the applications delivery plans.
• Propose cost effective approaches for management of SAMSA applications.
• Evaluate, develop, and test best practices and research the cost versus benefits for the applications portfolio.
• Design, develop, obtain resources and approval to implement business continuity and recovery programs for all applications within the SAMSA applications portfolio.
• Lead in the design of applications in accordance with approved design principles including functional and technical specifications.                        
• Contribute to the development of technical / functional specifications to be used.
• Consult with the Business Analyst to inform the design of systems in accordance with approved user requirements specifications.
• Obtain approval of functional and technical specifications by all interested parties through extensive consultations, testing and quality assurance.                              
• Confirm that the configuration of SAMSA applications are in accordance with applicable best practice standards and SAMSA applications architecture, structures, and taxonomies.
• Demonstrate a solid understanding of data architecture standards to ensure deployment of applications capabilities that meet the defined data architecture.
• Standardise applications development technology platforms across the applications portfolio including defining of application integration APIs, and data exchange protocols.
• Lead in ensuring that applications are developed with incorporated cybersecurity principles and best practices to ensure secure SAMSA applications.
• Work with internal and external auditors or OEM to ensure that the applications which are implemented are thoroughly tested and quality assured.                                       
• Work with external stakeholders/service providers to ensure that SAMSA applications attain high levels of standardisation and integration.
• Design, develop, and implement maintenance procedures and processes to ensure optimal operations of the SAMSA applications.
• Coordinate applications training for all end users following change management procedures to implement system changes.
• Implement prompt remedial solutions as part of vulnerability and patch management.
• Manage prompt resolution of all application related incident calls in line with set resolution timeframe.                 
• Contribute to the maintenance of an updated ICT Risk Register and ensure that risk control/mitigation measures are implemented.
• Participate in the development and testing of the Disaster Recovery Plan by ensuring that all systems in the portfolio are recoverable in the event of a disaster.
• Provide accurate reports on all annual / quarterly Disaster Recovery tests and implement any corrective steps related to DR testing.     
• Negotiate terms and manage contracts with appointed service providers.
• Monitor SLAs and take corrective action when required.
• Manage and monitor Operational Level Agreements between ICT and Business Units with focus on applications deliverables.
• Prepare and manage applications budget including project related budgets to ensure optimal utilization of resources in a cost-effective manner.
• Monitor expenditure.
• Participate in developing and implementing ICT procurement plans.
• Oversee ICT procurement processes related to applications.
• Provide leadership and direction that is aligned with the SAMSA culture and values.
• Establish an enabling work environment and culture for optimum staff performance.
• Manage the performance, productivity, development, and wellbeing of the applications team.
• Facilitate synergy and co-ordination between the other delivery areas within the Centre for ICT.

MINIMUM REQUIREMENTS
   Qualifications

• Degree (NQF Level 7) in ICT with specialisation in the Applications Development or related.
• A postgraduate qualification in ICT Applications or Software Development stream will be an added advantage.

  Required certification or Professional Registration:

• Enterprise Architecture – Applications and Data Architecture
• Business Analysis
• Programming Languages (.Net, JAVA, XCP and C#)
• SQL
• ITIL
• COBIT
• OpenText Certification (Documentum, xCP, xPression, xPlore, etc)
• Microsoft Certification
• Adobe Certification (LiveCycle, AEM, etc).

   Knowledge and Experience

• 7 - 10 years' experience in Applications Development environment with advance understanding of diverse development platforms.
• 3-5 years' management experience in any of the following:
  • Architecture development and implementation
  • Diverse development platforms such as:
  • OpenText Documentum, Captiva Input Accel, xPression, XCP, xPlore.
  • Document Content Server including BAM.
  • Adobe LiveCycle/AEM Forms and Content / Presenter.
  • Records Manager.
  • C#, Java, M-V-C, Development.
  • Mobile and AI-assisted development practices
• Knowledge of Agile project delivery approaches

Competencies
High levels of competence on the skills below is a requirement:

• SAMSA Strategy, ICT Strategy, and the ICT Business Plan
• SAMSA policies and procedures
• POPI Act
• ITIL Framework
• COBIT 2019
• SQL
• Diverse development platforms – Microsoft, OpenText, Java, etc.
• System Development Life Cycle (SDLC)
• Applicable programming languages.
• Industry best practices in application management.
• Service management processes.
• Applicable Programming/Development language skills
• ERP Environment.
• Documentum Environment.
• Adobe LiveCycle Environment.
• Microsoft Environment.
• Experience in designing and implementing reporting solutions.
• Experience in SQL
• Problem solving skills.
• Communication skills.
• Negotiation skills.
• Presentation skills.
• Project management skills.
• Stakeholder and SLA management.

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SAMSA seeks to appoint a skilled and competent ICT Expert to serve on its Finance and ICT Committee to provide strategic advice to the Committee and the Board on all ICT related matters ensuring compliant and support towards attainment of strategic objectives and best practice.
Finance and ICT is a Governance Committee of the Board established to review and provide oversight of the financial affairs of the entity and the technology-based issues including research and innovation investments.
The successful incumbent will be required to attend the meetings of the Committee on a quarterly basis or as and when required.
 
PRIMARY PURPOSE OF THE ROLE:
The ICT Expert is required to provide technical advice to the Committee on ICT related matters to ensure alignment with the best practices such as King IV code of Governance. The Committee performs its functions in line with the roles, responsibilities set out in the Charter as per the powers set out in the founding legislation as well as the PFMA, National Treasury Regulations, and King IV.
 
The Expert will assist the Committee to perform activities within the ambit of the Committee Terms of Reference in particular, the technical advice relating to its functions in ICT area, as outlined below:

• Reviews and monitors SAMSA's ICT Strategy and significant investments in support of the entity's evolving business needs. Areas of review include: information technology strategy; significant new technology investments; ICT Policies and the entity's response to external technology-based threats and opportunities and internally focused strengths and weaknesses;
• Ensures that business priorities are translated into relevant ICT deliverables
• Advise and support of ICT investment decisions;
• Recommendations on major changes relating to ICT strategies, technology and related priorities;
• Review of controls relating to ICT risks, ICT security, data protection and related security controls for intellectual property protection of the SAMSA;
• Ensures that a clear and concise ICT Governance framework is in place and implemented at all times;
• Advise on the format and ensure that the ICT disaster recovery Plans are in place and tested on regular basis;
• Reviews and recommendation to the Board appropriate ICT policies and standards required to guide the ICT affairs of the entity.
• And guide the Committee with effective monitoring and management of risks pertaining to sourcing of ICT contracts;

REQUIRED QUALIFICATIONS, SKILLS AND EXPERIENCE:

• ICT NQF level 8 qualification, A minimum of a postgraduate degree in Information Technology or Computer Science.

Relevant experience: 

• At least 10 years working experience in a ICT corporate/public sector organization as well as leading practices in ICT Governance, 5 years’ experience at Senior Management level gained within any of the following areas: IT industry legislation, IT policy frameworks and best practices, IT governance principles and processes, Cyber security, Enterprise and IT architecture, Development of IT frameworks, policies and processes, IT risk management, ITIL processes, and Implementation of IT strategies and plans.
• Industry related certifications such as CISA, Chartered CIO, Pr.CIO, CGEIT, COBIT, CISM, will be an added advantage.

Preference will be given to candidates who are certified in the Governance of Enterprise IT (CGEIT)
 
CRITICAL SKILLS AND ATTRIBUTES: 

• Visionary leadership with a focus on innovation and continuous improvement, capacity to self-organize, self-management, communication and interpersonal skills, problem-solving, dedication to research and keeping up to date with industry developments and a consistently methodical and investigative approach, Excellent communication, presentation skills.
• Proven business management skills including inter alia financial management, risk management, corporate governance, compliance, and team leadership.

use the reference:  FIN & ICT COMMITTEE EXPERT 2024
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CLOSING DATE: 7 JULY 2024