Current Vacancies at Santam Insurance

What will make you successful in this role?

• The role exists to oversee and manage all underwriting non-pricing related activities in each cluster. This includes and is not limited to adherence to underwriting guidelines of Santam Group, Santam Re and New Re and establishing best practise in terms of treaty wordings and underwriting. The Senior Underwriter will report into the Chief Pricing Actuary. 

KEY ACCOUNTABILITIES:

• Managing a treaty book from underwriting perspective within a cluster.
• Understand and interpret output from pricing models and be able to do pricing on larger treaties using Santam Re pricing tools.
• Review contract wordings in line with underwriting guidelines.
• Review underwriting motivational e-mails
• Review endorsements and special acceptances
• Claims review and approval
• Capturing of underwriting information on I-Re
• Ensure completeness and accuracy of all underwriting admin
• Training of junior staff on all underwriting aspects
• Maintenance of internal reports

Qualifications and Experience

• Master’s degree with significant numerate component, an Engineering or Actuarial degree (FIA, CFA or Actuary) 
• Minimum of 10 years’ experience in P&C Reinsurance
• Solid client and business development experience of at least 10 years.

Skills

• Leadership capabilities.
• Excellent verbal and written communication skills.
• Analytical ability.
• Advanced numeracy skills.
• Analytical and detail orientated
• Ability to work independently with limited supervision.
• High stress tolerance.
• Ability to work to tight deadlines and under pressure.
• Strong negotiation skills.
• Team Player.
• Ability to work flexible working hours.
• Willingness and desire to learn.
• Ability to multi-task.
• Solid interpersonal and relationship building skills.
• Good planning and organizing skills.
• Time management.
• Mentoring

Competencies

• Cultivates Innovation - Creating new and better ways for the organisation to be successful.
• Client Focus - Building strong customer relationships and delivering customer-centric
• solutions.
• Drives Results - Consistently achieving results, even under tough circumstances.
• Collaborates - Building partnerships and working collaboratively with others to meet shared
• objectives.
• Flexible and Adaptable (Being Resilient) - Rebounding from setbacks and adversity when
• facing difficult situations.
• Reporting and administration
• Risk Management
• Contracting Wording
• Conflict Management
• Stakeholder management
   

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What will you do?

• A position as Senior Internal Auditor  exists in Group Internal Audit: Santam Corporate Services based in Sandton.
• The incumbent will be responsible for conducting various types of assurance and consulting reviews across the Santam Ltd Group (includes subsidiaries, portfolio managers, underwriting agencies and international partners). This will be done in accordance with the annual audit plan approved by Santam’s Audit Committee and conducted in terms of International Standards for the Professional Practice of Internal Audit. The role requires someone with strong analytical skills who can apply our risk-based methodology as well as lead multiple audits. 

What will make you successful in this role?

• Perform assurance and consulting reviews at Santam Ltd, its subsidiaries, portfolio managers, underwriting agencies, and international partners. 
• Adherence to the Internal Audit methodology and the International Standards for the Professional Practice of Internal Audit.
• Leading the audit, including in-depth review of the audit team’s work and findings.
• Responsible for audit execution, from planning to report finalisation. 
• Audit planning in terms of assignment objectives, scope of work and budgets.
• Ensure that audit assignments are focused on key risk areas and are performed efficiently and within time and expense budgets.
• Performing risk and control assessments.
• Developing and review of audit procedures to test adequacy and effectiveness of controls.
• Prepare audit findings with thorough root cause analysis and practical recommendations.
• Incorporate the use of data analytics (DA) in the audit lifecycle to create efficiencies in the audit process.
• Compile the draft audit report and engage in discussions with various levels of management which will support the achievement of the Santam Group’s and our business partners strategic and financial objectives.
• Follow up on audit issues raised and provide input into the reports to the audit committee and other relevant risk committees.
• Implementation and improvement of general quality assurance on all audit work.
• Supporting and mentoring junior auditors.
• Building relations with partners. Effective communication with the audit team, audit management and key stakeholders.
• Demonstrate and apply holistic / big picture and forward thinking.
• Supporting a combined assurance model (includes working with external auditors and other assurance providers).
• National and international travelling to Santam offices and partners may be required.

Qualification and Experience

• Internal Audit or equivalent qualification.
• CIA or studying towards CIA.
• 5 to 7 years internal auditing experience.
• Competency in applying data analytics.
• A strong understanding and knowledge of risks and controls.
• Experience in short-term insurance related audits and knowledge of insurance processes would be an advantage.
• Completed articles (external audit) would be an advantage.
• Computer literate
• Excel - Advanced
• Word - Intermediate
• ACL - Intermediate
• Teammate

Skills

• Analytical ability and logical reasoning
• Conceptual and innovative thinker
• Understanding of key controls and risk management
• Effective time management
• Interpersonal, communication and networking skills
• Relationship management
• Facilitation skills and ability to influence individuals, groups and teams
• Strong verbal and written communication skills
• Conflict management 
• Problem solving skills
• Planning and organising
• Writing and reporting
• Knowledge sharing
• Ability to work under pressure

Core Competencies

• Cultivates innovation - Contributing through others
• Customer focus - Contributing through others
• Drives results - Contributing through others
• Collaborates - Contributing through others
• Being resilient - Contributing through others

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What will make you successful in this role?

• The role requires a candidate with the ability to leverage knowledge of statistical analysis, machine learning, and data modelling to drive business value by providing insights and recommendations based on data analysis.

KEY ACCOUNTABILITIES AND RESPONSIBILITIES WILL INCLUDE:

• Involvement in engagement with stakeholders to understand their business challenges and advise on practical analytics solutions 
• Collaborate with key stakeholders within the data value chain, external and internal, to ensure that the appropriated data sources and data structures are in place for building analytics solutions
• Research, develop and implement appropriate statistical / mathematical / machine learning models as needed
• Keep up-to-date with latest technology trends
• Communicate results and ideas to key decision makers
• To generate and maintain actuarial data assets and make these available to the rest of the organization 
• Develop and maintain outstanding data from the Analytical Base Table and to utilize this to develop predictive models, assist other Business Units in doing diagnostic and descriptive analytics
• Ensure automation of data assets delivered timeously
• Use advanced analytics techniques to solve business problems in cooperation with business units
• Seek out initiatives to enhance Santam’s capability in the Data Science field
• Assist users across the group to make use of the data science workbench

Qualifications and Experience

• B. Degree in Quantitative Management (decision sciences) or Computer Science/Statistics/Applied Statistics/Applied Mathematics (Postgraduate preferable)
• 5-7 years practical experience in an analytical/quantitative environment

Skills

• Strong programming skills ( SQL essential, Python and/or R highly desirable, Spark, Java )
• Experience with common data science toolkits, such as R, Hadoop, Scala, RapidMiner, Alteryx, SAS, SPSS etc. highly desirable
• Experience in Data integration
• Machine learning / Artificial Intelligence and Statistical algorithm development essential 
• Experience with Big Data platforms highly desirable
• Experience in Data management and integration such as Ralph-Kimbal dimensional modelling (Star-schema model) or Bill Inmon Snow-flaking model essential
• Business acumen: Enterprising & commercial thinking: Keeps aware of corporate markets and the state of competitors, identifies business opportunities, views issues in terms of costs, profits, markets and added value.    
• Statistical analysis: Data scientists must have a strong foundation in statistical analysis to effectively identify patterns, trends, and relationships within data.
• Programming: Proficiency in programming languages such as Python and R is essential for data scientists to analyse data and build predictive models.
• Data wrangling: Data scientists must be able to gather, clean, and pre-process data to ensure its accuracy and reliability.
• Machine learning: Knowledge of machine learning algorithms and techniques is necessary to build predictive models and make data-driven decisions.
• Data visualization: Data scientists should have the ability to create clear and effective visualizations to communicate insights and findings to stakeholders.
• Communication
• Problem-solving
• Creativity
• Curiosity
• Financial acumen

Competencies

• Client Focus
• Collaborates
• Cultivates Innovation
• Drives results
• Flexible and adaptable
• IT Data Analysis
• Data Collection
• Advanced analytics to address business requirements
• New technologies and methodologies
• Stakeholder management
   

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What will make you successful in this role?

• To assist in the management of reinsurance pricing activities. Reinsurance pricing is a key activity in underwriting of reinsurance treaties. Before any reinsurance treaties are accepted it must go through a vigorous pricing analysis. 

KEY ACCOUNTABILITIES:

• Ongoing training of interpretation of data & pricing principles.
• Pricing of Santam Re’s larger contracts and complicated reinsurance treaties
• Maintenance and development of Santam Re pricing tools
• Research and development of reinsurance portfolio optimisation
• Develop a detailed understanding of Santam Group, Santam Re and New Re underwriting guidelines.
• Review pricing assumptions and output produced by underwriting team
• Review slip checks and underwriting guideline checks performed by underwriters
• Work with reserving team to determine profitability by business segment on a quarterly basis
• Visit markets to form general underwriting and pricing views of the markets.
• Develop and maintain dashboards for underwriters and client relationship managers for market visits.

Qualifications & Experience

• Qualified Actuary is preferred otherwise close to qualification
• A minimum of 3 years’ experience in reinsurance pricing (preferably 5 years)

Skills

• Understanding of how risk is shared between insurer and reinsurer on various types of
• reinsurance contracts is critical.
• Strong analytical and problem-solving skills, with proficiency in mathematical/statistical
• techniques and software tools (e.g., Excel, Access, VB, SQL). Ability to collate statistical data
• analytics.
• Knowledge of actuarial principles, insurance/reinsurance concepts, and risk management
• frameworks.
• Prior experience in reinsurance actuarial work
• Strong written and verbal communication skills.
• Ability to build and maintain good internal and external relationships.
• Strong presentation skills.
• Ability to conduct self in a professional manner at all times.
• High degree of self-management, displaying an organised and measured approach to the
• workload and the clients – strong planning and organising skills

Competencies

• Cultivates Innovation - Creating new and better ways for the organisation to be successful.
• Client Focus - Building strong customer relationships and delivering customer-centric solutions.
• Drives Results - Consistently achieving results, even under tough circumstances.
• Collaborates - Building partnerships and working collaboratively with others to meet shared
• objectives.
• Flexible and Adaptable (Being Resilient) - Rebounding from setbacks and adversity when facing
• difficult situations.
• Problem Solving Recognized as an expert problem-solver and troubleshooter. Decisions
• supported by sound judgment and proven results.
• Risk Management - Demonstrates the uppermost levels of expertise in risk management in
• challenging and complex situations for critical problems affecting key operations.
• Business knowledge and analysis Extensive knowledge of the entire business.
• Negotiating - Capable of building trust and gaining commitment in hostile and volatile
• environments in order to achieve results.