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  • Posted: Jul 15, 2024
    Deadline: Not specified
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    The Independent Institute of Education is South Africa’s largest registered and accredited private provider of higher education. The IIE is also internationally recognised by the British Accreditation Council. Varsity College, a brand of The IIE, leads in the provision of these exciting learning initiatives of The IIE. The IIE is registered with the...
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    Results Administrator

    Duties and Responsibilities:

    SIS System Set-up & Semester Planning

    • Responsible for mapping the students to their respective assessment events per module, per intake year and per assessment event. Liasing with the Admission Officers to ensure that students that have cancelled or where pre-requisites have not been met, are unmapped from the assessment events or where modules have been added for students, that the students are mapped accordingly.
    • Responsible for using the National Assessment Schedule to create a Results Tracker for each semester which includes the tracking of ICE submissions and the tracking of the detainment job. Ensure that the Results tracker is updated with any changes to assessment due dates throughout the semester.
    • Responsible for running the detainment job per module and per intake year on SIS once all the cumulative formative results have been captured.

    Management of Results Capture Sheets             

    • Responsible for creating manual Result Capture Sheets for Replacement Tests, Exams Sitting 2,  Exam Sitting 3 and Discontinuation exams which involves checking the Grade Roster report on SIS for supplementary exam entry. Assessment Officers are responsible for the checking of student applications/approved concessions on the Student Hub, thereafter the RA is informed to send these for marking.
    • Tracking the NQP registered students and ensuring that a separate Result Capture Sheet is generated for these students.
    • Always ensure that the Result Capture Sheets (RCS) are updated should results change due to lecturers amending marks, the plagiarism policy and remarks etc.  RCS need to be signed and dated as per the Assessment Strategy and Policy.  Ensure that the RCS are saved electronically and filed accordingly and are readily available for audit purposes.                                                                                                      

    Results Management (Formative)                                                                                                       

    • Checking that the results indicated on the assessment scripts or the Grade Centre on Learn match that of what has been captured on the SIS by the lecturers. Capturing and publishing of all results on SIS as per the Assessment Strategy and Policy and ensuring that results are processed as per the SIS HTGs issued.
    • Responsible for updating and managing the Results Tracker throughout the semester, to ensure the markings deadlines are adhered to and managed according to the timelines. Liaising with lecturers on due dates, outstanding results, marking extensions and any mark/marking errors picked up.  Escalation of late marking to the Programme Manager, Deputy Head Ops/Head Ops/Head Academics.  Identifying and flagging at risk lecturers prior to the marking cycles and informing the Programme Managers of any issues experienced.
    • Manage the capture and release of any additional formative sittings (replacement sitting) marks under manage marks moderation.       
    • Liaising with the Admissions and Finance team on students that are not registered and where results therefore cannot be processed on SIS.
    • Responding to Customer Relations Officers (CRO's) timeously on student result queries and ensuring that the CROs are updated on progress and resolution of these queries.
    • Liaising with lecturer to collect their marked formative scripts to return and provide feedback to the students.  Ensure that lecturer have made the marked online formative assessments available to view on Learn.      
    • Responsible for checking that the ICE results captured by the lecturers on the SIS have been captured correctly by the lecturer.
    • Responsible for checking that all formative assessments, including ICE have been processed & published on SIS prior to running the detainment job.  Work systematically with the CASS tracker to ensure that all results for CASS modules are released timeously.
    • Responsible for capturing and updating the Academic team's plagiarism tracker (if applicable) and in turn are responsible for updating the results both on SIS and the RCS.  Should a student's CASS mark change post the CASS release deadline, the RA is responsible for informing the respective Assessment Officers to ensure the student is issued a permission slip.
    • Checking assessment concessions on the Student Hub in collaboration with the Assessment Centre and liaising with the Student Hub on any concessions that have not been actioned.  Understanding the assessment Strategy and policy and capturing results accordingly and correctly. 

    Results Management (Summative)

    • Checking that the results indicated on the summative assessment scripts or the Grade Centre on Learn match that of what has been captured on SIS by the lecturers. Capturing and publishing of all summative results on SIS as per the assessment strategy and policy and ensuring that results are processed as per the SIS HTGs issued.
    • Responsible for updating and managing the Results Tracker to ensure that summative assessment release dates are met and that students receive their overall final results timeously.
    • Liaising with lecturers on due dates and ensuring that moderation deadlines are met.  Escalation of late marking to the Programme Manager, Deputy Head Ops/Head Ops/Head Academics.  Identifying and flagging at risk lecturers prior to the marking cycle and informing the Programme Managers of any issues experienced.
    • Manage the capture and release of any additional summative sittings (supp/discon/special sitting) marks under manage marks moderation.
    • Responding to Customer Relations Officers (CROs) timeously on student result queries and ensuring that the CROs are updated on progress and resolution of these queries.
    • Keeping channels of communication open with the Capacity Planning & Scheduling Centre and keeping track of any lecturers that have resigned.  Proactively liaise with the Programme Managers to identify replacement markers for any lecturers that resign or require marking assistance.        
    • Should any additional re-write opportunity be approved by the Central Academic Team, the RA's need to capture the results correctly on SIS as per the Assessment Strategy and Policy.
    • Responsible for managing the processing of endorsements using the Admission trackers and tracking the corresponding SLP results and in turn processing the corresponding endorsements on SIS.
    • Checking assessment concessions on the Student Hub and liaising with the Student Hub on any concessions that have not been actioned.  Understanding the Assessment Strategy and Policy and processing ES1, ES2, ES3 and Discontinuation results accordingly and correctly.
    • Responsible for compiling ES2, ES3 and Discontinuation billing list which must be submitted to the Finance Department at the end of each  Semester by use of a finance/ops tracker.
    • Responsible for the generation and publishing of all Report Cards and Academic Transcripts, this includes the re-generation of report cards and transcripts post mark changes.
    • Verifies scripts received against the marks captured on the mark sheet for the Online Centre and submits the mark sheet to the Online Centre for processing on the academic system thereafter.
    • Flag any system related issues that impact the processing of results that in turn will negatively impact on the students' experience and find alternative solutions to mitigate the impact. Works closely with the regional BAC in troubleshooting and resolving any system related issues that impact the processing of results. 

    Moderation (External & Internal)                                                                                                         

    • Supports the Programme Manager or Teaching and Learning Manager on campus in accessing scripts required for the internal moderation and decentralised marking process.
    • Responsible for populating the External Moderation Tracking Grid indicating the lecturers that need to be externally moderated.  Identifying the lecturers that are shared between campuses and determining which campus will be responsible for uploading the moderation for these shared lecturers.  Updates the External Moderation Tracking Grid accurately and timeously.
    • Scanning the necessary sample of scripts and uploading them on to the moderation tracking system and assigning this to the relevant Central Academic Team (CAT) member.
    • Completes the Moderation Control Sheet (MCS) to be included with every set of External moderation.
    • Ensures that the Moderation Control Sheet (MCS) and scripts/ Portfolios of Evidence (POE's) are attached and assigned to the relevant Central Academic Team (CAT) member.  The Head of Programme (HOP) outcome is actioned correctly as per the release instruction on the MCS at campus level and in compliance with the assessment strategy and policy.                                                                          

    Managing of Script Viewing & Remarks

    • Identifies and co-ordinates script viewing requests made on The Student Hub report and informs the Academic department to arrange a viewing appointment with the student.  Arrange with the Academic staff member to collect and sign for the respective scrip before the script viewing appointment.   
    • Identifies and co-ordinates re-mark requests made on The Student Hub and checks that payment has been made in respect of the request.  Tracks the remark on the Campus Remark Tracker and co-ordinates the remark with an appropriate marker thereafter.
    • Follows up on the re-mark process to ensure that it happens within the allotted time.
    • Ensures that the correct outcome is applied once the remark has been completed and returned to the Results Centre as per the Assessment Strategy and Policy.
    • Flags any marking discrepancies or concerns with the Programme Manager or Head Academic for the campus. 

    Metro file & Managing of Secure Onsite Storage Facility

    • All uncollected formative assessments must be retained as per the Assessment Strategy and Policy and must be destroyed in line with The Protection of Personal Information Act (POPIA).
    • Responsible for the archiving of summative scripts and Portfolios of Evidence (POE's) for on and off site storage in line with the Assessment Strategy & Policy.  Labelling metro file boxes in a structured and organised manner and completing the Metro file storage box form accordingly.  Arrange for Metro file to collect boxes.
    • Responsible for completing and updating the Internal Assessment Storage form.
    • Responsible for keeping the Secure Online Storage Facility neat, tidy and organised. 

    Team Support & General

    • Assists with campus specific projects/events (e.g. Graduation, Open Day etc.).
    • Collaborates with all departments on campus to facilitate optimal performance within the Results Centre and to ensure a high quality student experience.
    • Complies with The Protection of Personal Information Act (POPIA) legislation relevant to the Results Centre.                                                                    

    Competencies Required:

    • Advanced Interpersonal and Communications skills
    • Computer and System Proficiency
    • Planning & Time Management Skills
    • Results Driven and able to handle pressure
    • Highly Ethical
    • Systematic with an Eye for Detail
    • Advanced Administrative and Organisational skills

    Minimum Education Requirements:

    • Minimum of a National Diploma/Advanced Certificate (NQF Level 6)
    • Advanced Diploma or Degree is advantageous

    Minimum Work Experience Requirements:

    • Minimum of 2 years administrative experience

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    Assistant Information Specialist

    Duties and Responsibilities:                                                                                          

    User Education                                                                                                           

    • Continuously trains students on how to use Information Centre databases to enable them to research and access information required e.g. Ebscohost, Juta Law, Emerald, Sabinet etc.
    • Facilitates bi-annual and walk-in presentations as joint presenters on Student Information Literacy Sessions and Lecturer information briefings.

    Information Specialist Support

    • Drives The Independent Institute of Education (The IIE) Information Centre policies and procedures and ensures adherence to policies.
    • Supports the Information Specialist in training the Information Centre Student Assistants.

    Information Centre Administration

    • Assists students and lecturers with research by searching for relevant articles and research material.
    • Provides guidance to students on academic writing.
    • Requests lecturing material from Publishers and sources additional material for Academic staff.
    • Monitors the performance of all functions of Information Centre automated Information Centre systems.
    • Updates new books on the Sirsi Dynix to ensure accurate record keeping.
    • Compiles journal content pages relevant to specific schools including newspaper articles.
    • Co-ordinates day-to-day book loans of students and lecturers (issuing, renewing and returning) and follows up on overdue loans by sending emails and calling Information Centre users.
    • Facilitates inter-Information Centre loans to enable availability of resources to support students and lecturers.

    Provision of Information Services

    • Facilitates academic support and training sessions on our digital learning platform.
    • Supports academic staff with research and sourcing academic material.
    • Conducts class visits and live interactive training sessions for students and lecturers.
    • Supports students on how to access, submit and reset passwords on Turnitin and Safe Assign.

    Information Centre Resources Marketing

    • Designs interactive posters to market Information Centre resources on campus.
    • Arranges monthly displays according to the calendar set out by the Information Centre Manager.
    • Promotes Information Centre resources on various platforms using creative digital tools.
    • Markets teaching and learning resources to lecturers.
    • Presents information about teaching and learning resources and information services during information sessions.

    Competencies Required:

    • Interpersonal and communications skills
    • Problem solving skills
    • Best suited to a friendly, organised person who works accurately and is able to handle pressure
    • Attention to detail
    • Time management skills
    • Digital literacy skills
    • Working knowledge of MS Word, Excel and PowerPoint
    • Understanding of library related technology (e.g. Law online databases, Sirsi Dynix,  Emerald, Ebscohost, Sabinet. etc)
    • Commitment to excellent customer service

    Minimum Educational Requirements:

    • Minimum of Advanced Diploma/ Bachelor's Degree in Library and Information Science.
    • Must have professional registration with LIASA.

    Minimum Work Experience Requirements:

    • Minimum of 1 year of experience as an assistant librarian in a small to medium sized facility within an education environment and experience in academic compliance, functions / activities experience within a Higher Education environment.                         

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    Marketing Assistant

    Duties and Responsibilities:

    Marketing Administration

    • Accurate capturing of prospective student information, appointment forms and applications onto STASY and all applicable reports.
    • Capturing all leads into the relevant campaigns (interest cards, Online applications, Online enquiries, walk-ins).
    • Working co-operatively with the Head: Student Recruitment with respect to all database statistics for marketing reports i.e. (Presentation Trackers and all relevant sales reports).
    • Responsible for all marketing stock and promotional materials.
    • Ensuring that all interview rooms are stocked with appropriate marketing collateral.
    • Assisting Students Advisors with all database administration and associated correspondence.
    • Responsible for the integrity of data across all systems relating to the information for prospective students and applicants. Work closely with Sales Analyst to ensure reports balance and all information is accurately captured.

    General Activities

    • Provide support as needed for planning of events such as open days and career fairs etc.
    • Calling to support the student recruitment team in peak periods, this includes database calling, as well as calling of interviews & applicants as required by the Head: Student Recruitment to support the Student Advisors.
    • Any ad hoc duties as stipulated from time-to-time by the Head: Student Recruitment.

    Competencies Required:

    • Organisational and administration skills
    • Communication and interpersonal skills
    • High level of accuracy required in both typing and data capturing
    • Microsoft Office - with a focus on excel at an intermediate level
    • Problem Solving

    Minimum Educational Requirements:

    • Matric is essential
    • Relevant 3 year Diploma/ Degree is recommended however not essential

    Minimum Work Experience Requirements:

    • 1 - 2 years Administration experience.

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    Lecturer: School Of Management- Tax (Part-Time)

    The IIE Varsity College, Durban North Campus has a vacancy for a (part-time) Lecturer withing the Schoolf of Management for the following module:

    • Taxation 3B (TAXN7321)

    Competencies Required:

    • Excellent communications skills
    • Excellent organisational skills
    • Excellent time management (meeting dates and deadlines timeously)

    Minimum Qualification Requirements:

    Ideal:

    • Chartered Accountant OR
    • Certificate in the Theory of Accounting (CTA) OR
    • Honours /Post-graduate qualification in Taxation

    Alternatively:

    • NQF level 9 qualification in Taxation

    Minimum Work Experience Requirements:

    • At least 3 years’ experience lecturing (up to NQF level 7 or higher)

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    Handyman

     Duties and Responsibilities:

    • Perform maintenance and light repairs.
    • Set up venues as per instruction from Facilities Co-ordinator when needed.
    • Paint and/or repair gaps or crevices (on walls, sidewalks etc.)
    • Undertake light installation or carpeting.
    • Look after and take accountability of tools and equipment in storerooms.
    • Repair equipment or appliances where possible.
    • Undertake minor plumbing or electrical work
    • Assist contractors while on site with major electrical, plumbing work.
    • Undertake duties as assigned or emergency tasks where needed or instructed by Facilities Co-ordinator.
    • Identify and report the need for any repairs to line manager.
    • Oversee subcontracted services on the campus under the direction of the Facilities Coordinator
    • Perform regular inspections on the campus to identify items and areas requiring attention
    • Responsible on occasion for the opening and closing of the campus.
    • Responsible for sourcing quotes for campus, under direction of the Facilities Coordinator
    • Will be based at the Nelson Mandela Bay campus.
    • Any ad hoc duties as directed by the Facilities Co-ordinator.

    Competencies required:

    • Well-presented and good communication skills
    • Well-organized
    • Must have problem-solving skills
    • Attention to detail

    Minimum Qualification Requirements:

    • Matric or equivalent
    • Basic computer skills
    • Basic math skills

    Minimum Experience Requirements:

    • Proven experience as handyman.
    • Experience with hardware tools and electrical equipment.
    • Basic understanding of electrical and plumbing.

    Preference will be given to candidates that meet the below requirements:

    • Basic Electrical and Plumbing certification.
    • Code EB drivers license.
    • Basic Firefighting certification.
    • Introduction of OHS (specific to Good House Keeping) certification.
    • Basic Microsoft Word & Excel skills.

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    Junior Student Advisor

    Duties and Responsibilities:

    Presentation Target

    • Secure and complete presentations at targeted schools. Distributes marketing material such as pamphlets, information brochures and hands out interest cards to students.
    • Represents the brand at career expo's.
    • Facilitates stakeholder events.
    • Monthly booking and presentation target achievement as per set schools priority targets.

    Database Collection

    • Achievement of monthly schools database collection target as per set schools priority targets.

    Interview Target

    • Makes sufficient database calls to prospective students to schedule interviews in order to achieve daily and weekly booking targets.
    • Follows up on online applications by tracing proof of payments before scheduling appointments with prospective students.
    • Responds to online and telephonic enquiries within 24 hours of query.
    • Conducts interviews adhering to interview script and full interview process. Builds rapport with the students (and parents if present) during the interview process.
    • Achieve weekly, monthly and annual individual interview target.

    Application Target

    • Secure applications over the table during interviews by assisting students with online application process.
    • Follow up with unpaid online applications to secure payment.
    • Complete required weekly INA (interviews not applied) calling to secure applications.
    • Achieve weekly, monthly and annual individual application target.
    • Drive applications to accept offer of admission and pay the required pre-registration fee.

    Registration Target

    • Achieve new student registration individual target.

    Administration and Reporting

    • Update call report and IBT (Interview Booking Tracker) report on a daily basis.
    • Ensure interview forms are completed accurately.
    • Ensure applications are submitted with correctly certified supporting documentation in order for applications to be confirmed.
    • Update calling outcomes on STASY and TMR (Total Marketing Report) as and when required by Head: Student Recruitment.

    Competencies Required:

    • Interpersonal and communications skills
    • Best suited to a friendly, tenacious, target driven, organised person who works accurately and is able to handle pressure
    • Time management skills

    Minimum Qualification Requirements:

    • 3 Year Diploma / Bachelors Degree (NQF level 7) in Business / Marketing / Public Relations / Communication field or similar

    Minimum Work Experience Requirements:

    • Minimum of 1 year sales experience

    go to method of application »

    Lecturer: Experience Design (Navigator)

    Duties and Responsibilities:

    Lecturing

    • Lecture on IIE qualification across various modes of delivery where relevant.
    • Marking of assessments and feedback to students in subjects lectured. May be required to internally moderate assessments scripts that fall within their subject fields, where necessary across IIE sites of delivery.

    Lecturer Development and Support

    • Assist in lecturer development and support processes and procedures. This may include conducting peer reviews, facilitating workshops and one-on-one consultations.

    Student Development & Support

    • Championing/leading and managing academic development and support for a specific programme and its students.
    • Tracking student success and implementing support interventions where required. 

    Research & Scholarship

    • The incumbent is required to promote a culture of scholarship within their practice, discipline and campus/team and is also required to contribute towards IIE Vega School achieving its annual research output targets.

    Competencies Required:

    • Superior communication (written and verbal) and organisational skills.
    • Demonstrated ability to manage work and self proactively.
    • Able to demonstrate a proven track record of effective teaching in subject area based on a reflective practice.
    • Able to demonstrate the ability to manage relationships with managers and staff effectively in terms of motivation, quality and performance.
    • Passion for Customer Service.
    • Experience in the use of technology to enhance learning is an added advantage.

    Minimum Education Requirements:

    Ideal:  

    • Honours or Master’s Degree in Multimedia Design, Digital Design, or Interaction Design.
    • If Honours, must be willing to enrol for a Masters.

    Minimum Work Experience Requirements:

    • At least 2 years industry experience as a digital, UX or Interaction Designer.
    • A solid foundation in web design, and UX design is key.
    • The candidate is required to have a layered portfolio demonstrating her/his ability to engage with intermediate design challenges and his/her experience and knowledge of the skills listed above.
    • Portfolio should ideally illustrate expertise in web design using basic web coding languages such as Html5 and CSS3, JQUery and Bootstrap.

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