New Vacant Jobs at DHL

Job Purpose:

• Provide advice, support and guidance to Business Development Managers and different BU stakeholders on commercial contract risk.
• Conducts reviews of global Master Service Agreements, bespoke/non-standard customer contracts and non-standard scopes of services providing advice on the optimal commercial position on insurable risk having regard for technical and commercial risk versus reward criteria.
• Collaboratively coordinate the commercial interface between the business stakeholders, regional and global insurance managers with respect to pricing of commercial contract risk and any insurance based advice.
• Serve as a key active member of IRM’s contract risk management team, interacting with colleagues to ensure business objectives are met and that the organisation is performing to “best in class” standards. 

Your tasks:

• Execute contract risk management process by supporting business stakeholders with risk exposure reviews for new and renewing contracts. Provide formal written advice to separate business risks from insurable risks and collaboratively work with the global underwriting and contract teams to obtain risk pricing.
• Conduct reviews on allocated contracts aimed at ensuring risks associated with customer agreements are identified and propose changes where necessary to contractual liability, indemnity and other provisions within contract risk management referral guidelines and triggers. Ensure identified risks are communicated swiftly and clearly to business stakeholders together with alternative solutions where applicable using approved formats.
• Identify risk exposures arising from provision of services outlined in the scope of work and/or customer contracts. Determine (or recommend where scope exceeds designated authority limits) elements for risk pricing and provide risk mitigation strategies working in close partnership with business stakeholders, global & regional Insurance & Risk Management.
• Develop & maintain a good working knowledge of Divisions operating models including sector strategies, identify and evaluate the risk challenges arising therefrom.
• Develop and maintain an excellent working knowledge of the IRM service portfolio, IRM strategy and the non-life insurance strategy.
• Manage contract risk enquires, identifying high risk complex contracts, time critical and non-standard contracts and prioritizing accordingly. Conduct reviews aimed at ensuring that risks associated with customer agreements are identified and propose changes where necessary to contractual liability, indemnity and other provisions. Ensure identified risks are communicated swiftly and clearly to DHL internal stakeholders and jointly develop mitigation strategies and alternatives, thereafter jointly support in the negotiation with customers where necessary.
• Identify potential improvements in transactional/analytical tools and propose amendments to streamline contract risk processes.
• Coordinate with IRM London central team for pricing and on content of coverage, precedent setting & commercially sensitive issues / or areas above authority.
• Draft concise reports on contract risk management related activity for example compilation of monthly reports on KPI’s
• Proactively establish internal stakeholder relationships across assigned business units within region, focus on assigned business sectors and contribute to increase Contract Risk Management’s presence and market share development.
• Collaborate with global claims function in connection with bespoke customer contracts as necessary. 

Your profile:

• University degree and / or holding a professional qualification in insurance e.g. ACII or similar commercial contract risk management qualifications e.g. World Commercial Contracting (formerly IACCM)
• 5 to 10 years’ experience in contract risk management with a knowledge of logistics and freight forwarding business models including air, ocean, trucking, warehousing and related value-added services.
• Insurance market knowledge with an understanding of insurance classes and how they apply in a logistics environment.
• Able to identify deviations from or changes to standard T’s and C’s and / or risk bearing clauses in contracts and/or arising from non-standard logistics activities within SOP’s, provide verbal and formal written commercially oriented risk advise to business stakeholders.
• Proven record of consistent and concise reporting on risk to non-technical transport and logistics stakeholders.
• Multi-tasking and prioritization skills for a high-volume operating environment.
• Proven risk based analytical skills.
• Proven track record of management reporting on risk related issues and technical insurance topics to a non-technical transport and logistics audience.
• Proven negotiation and conflict resolution skills including challenging BU commercial teams.
• Good understanding of business process optimization principles including performance KPI’s and measures.

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Key responsibilities

• Control owner for Compliance in respect of CRISP self-assessment with Finance Manager and ZA CFO.
• Alignment with Express Global Compliance Office and ZA CFO to specify concrete tasks.
• Identification of compliance functions / as-is activities in country
• Maintain Compliance Management System and support roll-out of core compliance processes in country (with focus on communications measures)
• Manage required monthly meetings and issue monthly reports as required by MD, CFO, SSA and SMT.
• Maintain an effective compliance function capable of assisting the Senior Management Team in overseeing and monitoring that the Organisation meets its legal and regulatory obligations and promotes and sustains a sound compliance culture within the organisation. Implementing a risk – based compliance plan to monitor compliance with the company’s system of compliance related internal controls, as well as legal and regulatory obligations and to identify, assess and report on key legal issues and regulatory risks
• Assess the appropriateness of policies, processes, and controls in respect of key areas of legal, regulatory, and ethical obligations and the effective monitoring thereof
• Monitor compliance shortcomings and instances of non-compliance and report the same to MD, CFO, SMT and relevant Regulatory authorities.
• To prepare and execute a BBBEE strategy in the spirit in which the BBBEE code is intended, to manage and ensure the ZA BBBEE rating is maintained, secured during the annual audit
• Ensure BBBEE Strategy is proactively budgeted for and costs are forecasted together with FM and CFO
• Manage quarterly BBBEE meetings with MD and CFO to report back on strategy and actions
• Attend to all company secretary functions of the company to ensure compliance with relevant legislation in South Africa.
• Set up and manage all statutory meetings as required to ensure compliance, for example Board Meetings, Annual General meeting, Social & Ethics Committee meetings (“Boards and Committee meetings”) etc, prepare and manage minutes, agendas and attend to all presentations to the Board of Directors
• Drafting and ensuring the execution and adoption of resolutions of the Board of Directors
• Provide guidance to the Board of Directors on what their responsibilities are under the rules and regulations to which they are subject and on how these responsibilities should be discharged. Provide advice, support and guidance to the Board of Directors on issues regarding Companies Act, regulations, and legislative requirements.
• Ensure all employees are aware of the 8 lawfulprocessing of personal information of data subjects
• Process all PAIA (in terms of Section 18 of the PAIA) and POPI (in terms of Section 24 of the POPI Act) requests for personal information made to DHL
• Work with and communicate with the Regulator as set out in the POPI Act
• Appoint Deputy Information Officers and have the right to withdraw or amend the aforesaid delegation at any time thereafter
• Ensure registration of the IO takes place as dictated by POPI and such registration is submitted to the POPI regulator
• The role will require the individual to be the first point of call for less complex legal queries such as, but not limited to, drafting of terminations letters, settlement letters, lease notifications and the vetting of BBBEE and compliance clauses within contracts before SSA Legal from Regional Office is instructed.
• The role will require the individual to obtain the SSA Legal consultants approval and second vetting on any legal queries / noncomplex drafting of notices.
• The role will also require the individual as a compliance officer to guide stakeholders to SSA Legal when complex matters arise and require legal expertise and formal advice.
• SMT first contact support for legal matters, including guidance and review in liaison with SSA Legal.
• Overall Final Approval of legal matters and documents resides with SSA Legal and this role is responsible to ensure this is secured and records kept

Minimum Requirements

Education & experience

• Bachelor’s degree in legal, Compliance, Finance, or a related field
• Post Graduate Study in Law, Compliance or Related Field beneficial
• Minimum of 5 -8 years’ relevant experience in compliance, internal control and/ risk management areas
• Proficient in Microsoft Office (MS Word & Power Point) Senior level representational experience
• An understanding of the express business and operations would be an advantage