Multiple Vacancies at BET Software

We Want You:

We have an awesome role for an Intermediate Infrastructure Engineer who will focus on developing the monitoring strategy for our infrastructure. A person who is capable of handling 99 problems, and solving them all. We are looking for a champ. A person who builds polite infrastructure projects –a modern digital engineer.

The Infrastructure Engineer will assist with the design, and support the complex hosting infrastructure systems and technologies within a multi-datacenter environment. You will be very hands on, providing a holistic view of all hosted enterprise systems, developing the monitoring strategy for our infrastructure.

You Bring:

• Certification of A+/N+, MCP, MCSE and MCITP.
• Understanding and experience with Windows servers 2012 – 2019.
• Knowledge of Disaster Recovery methodologies and best practice.
• Experience in Server Patching | WSUS.
• VMware | Virtualization.
• Understanding and experience with in working on OS365, Microsoft Exchange, Active Directory.

Nice To Have:

• Cloud experience.
• Advantage Red Hat OpenShift certified - RHCE.
• Linux Certified.
• Networking Certification (Network+, CCNA).
• VMware certified - VCP.

What You’ll Do:

• Participate in design discussions with Senior Engineers.
• Assist with escalations from Infrastructure Engineer I.
• Participate in schedule tasks such as daily checklists.
• Participate in on-call rotation.
• Possess and display basic skills in the following areas:
• Technical troubleshooting,
• Vendor management,
• Customer service,
• Communication
• Project management.
• Leadership in design, implementation, and maintenance of enterprise grade monitoring solutions.
• Participate in discussions for applications performance and infrastructure outage incidents to provide monitoring observations and updates.
• Assist in schematically depicting systems architectures, topologies, hardware, software and signalling links into complete Systems configurations.
• Build and maintain Group Policy to meet organizational security standards and keep users productive.

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We are looking for Intermediate Software Developers who can design and build software that is stable, scalable and performant. The successful Team Member will be responsible for primarily revolve around building software by writing code, as well as modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. You will also be involved in directing system testing and validation procedures and working with customers or departments on technical issues including software system design and maintenance

You Bring:

• Formal Tertiary qualifications or related field.
• At least 3-4 years of experience within a development environment.
• 2-3 years C# experience.
• 2-3 years .net core experience.
• 2-3 years of RESTful API experience.
• Understanding of key design principles of software engineering.
• Proficiency in HTML, CSS, JavaScript, and jQuery.
• Understanding of server-side CSS.
• Experience with responsive and adaptive design.
• Understanding of SEO principles.

Advantage:

• SQL, ReactJs;
• Experience in document stores such as Couchbase / Mongo;
• Experience in Message Brokers such as RabbitMQ / Kafka / Red Panda;
• Experience with graphic design applications such as Adobe Illustrator.

What You’ll Do:

• Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces.
• Directing system testing and validation procedures.
• Directing software programming and documentation development.

Respond to Outages & Failures

• Provide proactive support to Peers, Testing, Dev Support and Operational teams so number of escalations to the development team is reduced, thereby maximising development time.
• Provide support to the Dev Support when required during operational events and create or assist with the creation of SOP’s.
• Be available to handle emergency outages and failures for your or your teams’ solutions.
• Perform trouble shooting and effectively resolve issues to increase solution stability and reduce. intervention required over time.
• Recommend and execute approved improvements to development methods and solutions.
• Provide quick resolutions to app/system issues, driving stability, efficiency and effectiveness.
• Maintain solutions which have completed development and are in the operations phase.
• Develop and maintain technical support documentation.
• Assess risk and impact of production issues/changes and take appropriate steps to mitigate risk.

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We Want You:

We have a role for a modern-day carpenter. An SQL Database Administrator Developer that will be tasked with implementing and maintaining data models with the goal of improving data reliability and quality, ensuring scalable data pipelines are working smoothly. Our successful All-Star will embrace the company’s culture that allows them to push boundaries and achieve the best.

You Bring:

• Completed BSc Computer Science or National Diploma in IT (required)
• Experience in designing/optimising MSSQL Databases
• 5 - 7 Years’ experience in a commercial environment
• 5+ Years’ experience in MSSQL-all aspects
• Advanced SQL skills and query writing skills
• Optimisation and fine-tuning all aspects of MSSQL
• Ensuring high database availability competencies.

What You’ll Do:

• Ensure database design is robust, scalable and operating optimally.
• Ensure Store Procedures are optimised.
• Write stored procedures/views etc.
• Rollback and disaster recovery management.
• Ensure high DB availability as this has a public-facing web front end.
• Be involved with planning meetings, documentation and testing.
• Work towards a long-term data warehousing solution based on SQL server 2016 Enterprise.
• Support and update existing products.
• Solid time management and communication skills are essential.
• Good understanding of big data manipulation methodology.

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As we provide reliable and user-friendly betting software on a global scale, the successful incumbent will work with SQA Engineers and QA Analysts to develop, maintain, and enhance the test automation framework and automation infrastructure.

In addition, the Senior SQA Engineer will execute and report on planned tests, manage defects, regress software fixes for new and existing products, assist development with replicating and debugging problems, and develop new test automation solutions as needed. The Senior SQA Engineer should demonstrate innovation, leadership, and mentorship skills - in addition to possessing a strong technical and programming/test automation skillset.

You Bring:

• A BSc, BCom, NDip, or relevant degree;
• ISTQB Technical Test Analyst or ISTQB Test Automation Engineer or ISTQB; Performance testing or relevant programming certification e.g. JavaScript;
• At least 3 years of technical testing experience.

What You’ll Do:

• Coach and mentor SQA Engineers and QA Analysts in the execution of testing efforts;
• Lead efforts to review product specifications, and work with others to develop appropriate test strategies and detailed test plans and test architectures;
• Lead formal reviews of test plans, designs, and required documents with cross-functional Teams;
• Accurately predict the amount of effort required for projects and tasks. Develop plans and schedules based on these predictions;
• Communicate and coordinate with peers and senior-level individuals in cross-functional groups to articulate and compare alternative testing approaches;
• Lead defect management and maintenance. Review defects that escaped to the field to learn how they could have been prevented or detected;
• Lead documentation reviews during the product release cycle to ensure quality and comprehensive product documentation;
• Research, develop and/or recommend tools to assist SQA Engineers and QA Analysts in test planning, execution, and reporting;
• Attending brainstorming, scoping, sprint planning sessions with developers, project managers, business analysts, and customers;
• Understand how the software works, as well as the business requirements and drivers for the software, and how this would integrate with the current system or framework;
• Strong understanding of the scope of the project, the test time required, and expectations;
• Able to modify and refactor test plans, test suites, and test cases to ensure the shortest test time with the greatest test coverage;
• Complete tasks assigned within the time allocated, and request additional tasks upon completion;
• Ensure all stakeholders are informed immediately of critical bugs which alter timelines or jeopardise the deadlines of the project;
• Assist developers, and support customers;
• Able to troubleshoot, identify, and resolve or escalate issues to the relevant Teams;
• Able to test and lead complex projects to completion;
• Assist junior/inexperienced test leads when required;
• Identify obstacles that may impact project deadlines and take necessary action.

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At BET Software, you’ll work with a dynamic and diverse leadership Team to implement and maintain a continuous improvement plan for software development to drive consistent standards and approaches throughout our Teams. You will work across the Software Development Life Cycle ensuring that our Team are using the latest and best technologies to keep our solutions at the forefront of the sports betting and gaming industry.

You Bring:

• At least 5 years’ experience managing Software Development Teams and Team Leads.
• At least 10 years in a technical role within the IT Software Development industry.
• Degree/diploma in IT or related certification.
• Innovative and strategic mindset, open to building resources and investigating new technologies fit for business.
• Experience ensuring timely project delivery.
• Strong stakeholder relationship management skills.
• Ability to work under pressure and in a fast-paced, growing environment.
• Strong planning and organisational skills.
• Reporting skills at executive management and board level.

What You’ll Do:

• Provide technical and architectural guidance to the Team.
• Ensure development standards and SDLC is adhered to by the Team.
• Ensure that the skills and experience of Teams are consistent with technological and business needs for current and future services.
• Manage the design, delivery and continuous improvement of IT solutions across the organisation in support of increasing the organisation’s levels of automation and innovation.
• Partner with individual operational departments to provide technical solutions to business requirements, manage expectations and ensure the delivered solution is fit for purpose and is delivered on time, based on provided deadlines.
• Utilise a variety of the technical tools that are provided to ensure maximum effectiveness of IT solutions. These tools will be based on industry best practices.
• Be a leader that sets the standard and expectations through example in his/her conduct, work ethic, integrity and character. Must be an inspiration to others and set a level of coding standards that need to be a benchmark for others to follow.
• Demonstrate the ability to successfully develop, adapt and deliver software solutions utilising skills in software design, program design & development using the latest software development methodologies. Effectively document these solutions for maintenance and hand these over for support.
• Take full responsibility of tasks and projects assigned and make the necessary corrections to bring these projects into alignment with business expectations.
• Lead discussions in the adoption of new technologies and be part of a committee dedicated to the continuous improvement of internal coding standards.
• Ensure that the stakeholders are completely aware of the effectiveness of the solution and are trained in the correct use of the delivered software.
• Create and maintain a positive and professional environment conducive to software development and mentoring.
• Report on software project deliverables to ensure all stakeholders are kept up to date on progress and ensure that deadlines are met.
• Demonstrate strong communication skills, both verbal and written. Willingness to work overtime to ensure the delivery of projects assigned and communicate effectively when timelines are in danger of not being met.
• Mentor Junior and Intermediate Developers by periodically reviewing checked in code to ensure that the standards expected are met and the logic within the code base is sound.

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If you are a developer who enjoys seeing their work come to life, appreciates well-written code and are familiar with concepts like DRY, fail fast and SOLID, we want to get to know you a little better!

You Bring:

• 3+ years of commercial experience with React
• 5+ years of JavaScript
• Solid knowledge of CSS, HTML, and other front-end languages
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.JS and its core principles and frameworks
• State management experience with React Hooks & Redux
• Solid, working knowledge of writing unit tests (Jest, React-Testing Library).
• Strong understanding of the Unit Testing practice
• Experience with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Ability to understand business requirements and translate them into technical requirements

Nice To Have

• Working in a Scrum/Agile environment.
• Experience with Kubernetes.

What You’ll Do

• Develop & maintain user-facing features using ReactJS.
• Make use of reusable components and front-end libraries for use across our platforms.
• Optimise components for maximum performance across a vast array of web-capable devices & browsers.
• Stay up-to-date on emerging code standards.
• Maintain and implement code and design standards.
• Mentor Junior and Intermediate React Developers.
• Adapts to change and is open to new ideas and willing to take on new responsibilities.
•  Able to handle pressure and can effectively adjust plans to meet changing needs/demands.
• Changes his/her interpersonal style and approach based on the circumstances.
• Adapts behaviour to maintain cooperative relationships with others.
• Accepts changes to tasks, plans and procedures in order to align with the strategic direction of the organisation and appropriately adjusts behaviour and activities to changing conditions.
• Maintains a positive attitude in the face of change.
• Makes confident, timely, fact-based decisions drawing on a broad range of resources through collaboration with others.
• Ensures others understand the decision before moving forward.
•  Considers short and long-term implications of decisions.
• Able to logically defend and explain judgements and decisions.
• Takes steps to accurately define the problem before seeking a solution.
• Bases decisions and evaluations on a careful and systematic review of relevant facts and information.
• Generates new ideas and challenges the status quo, takes risks, supports the change and encourages innovation.
• Searches for an opportunity to create new ideas and innovate or improve efficiencies wherever possible.
• Solves problems through questioning the status quo.

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Can you take ownership, and engage regularly with software architects in order to ensure development within the Team is according to architectural guidelines? How about planning, designing, leading, and executing technical solutions, as well as improvements within the respective Software Development Team? If this sounds like you, then as our Technical Lead, you’d be our technical expert, with a strong understanding of technology, systems architecture, data structures and data sources.

You Bring:

• Minimum of 7 years’ experience within a development environment;
• 3- 6 years’ SQL experience;
• 5 -8 years’ C# experience;
• 5 -8 years’ .net core experience;
• 5 -8 years’ RESTful API experience.

Nice To Have

• 1- 4 years’ experience in document stores such as Couchbase / Mongo;
• 1- 4 years’ experience in Message Brokers such as RabbitMQ / Kafka / Red Panda.

What You’ll Do

Technical Leadership:

• Provide technical leadership to the team through collaboration sessions and knowledge-sharing initiatives.
• Engage regularly with software architects in order to ensure the development within the team is according to architectural guidelines.
• Work with other developers, designers/analysts, and architects to make sure that the solutions meet application requirements and performance goals.
• Ensure checked-in code is reviewed to ensure standards are met and the code base is sound.
• Ensure that all technical solutions that are rolled out consider compatibility with other environments and dependencies; have a high usability factor; are reliable to reduce downtime and perform at maximum efficiency during peak periods of usage; consider security at its highest level (third-party attacks; data protection etc).
• Drive the adoption of processes within the team which consider and meet the expectations of technical throughput rates and responses; processing times; effective resource utilization during operation and where the system or solution ensures maximum operational capacity requirements are met.

Quality of Software Implementation:

• Ensure rigorous testing of any solution before deployment and create standards and processes within the team to align with these.
• Ensure the delivery of a complete and technically appropriate solution which covers all the agreed specified tasks and user objectives and has been tested thoroughly.
• Ensure relevant documentation is provided to support teams to reduce the development support load.
• Where possible work to develop and implement a quality mechanism for the solution to analyse its own faults and provide reports prior to a critical failure.
• Develop the solution that supports modification for future developers, thereby reducing the number of defects or negatively affecting system quality.

Initiative and Innovation:

• Implement improved processes that have a positive effect on the team’s performance and company's bottom line.
• Technical problems and opportunities are anticipated and dealt with immediately considering any technical dependencies.
• Take an active involvement in problem resolution and where necessary works after hours to ensure that problems are resolved.
• Shows foresight to prevent errors or delays in projects.
• Demonstrate initiative by understanding, acquiring and implementing new knowledge and skills both within the team and to the wider group.
• Incorporates the new abilities into the day to day operational activities to improve the performance of products and systems.
• Ensure techniques, technologies, tools and processes used are in line with industry best practices.

Knowledge Share:

• Identify team members requiring a piece of specific knowledge, skill or understanding and seek ways to impart or upskill the team members through coaching and mentorship.
• Verify the knowledge has been imparted successfully and if not, take steps to rectify gaps in the transfer of the knowledge.

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You Bring:

• 2-3 years’ experience on an IT service desk.
• Preferred qualification in IT: Computer Engineering OR Software Programming (Degree or Diploma).
• Strong written and verbal communication skills.
• Good interpersonal skills and technical capabilities.
• Excellent problem-solving and attention to detail.
• Ability to multi-task in a deadline-driven environment and show initiative.
• Strong organisational skills and resourcefulness.
• High level of attention to detail and resilience.

What You’ll Do: 

• Serve as the second point of contact for customers seeking technical assistance over the phone, live chat, or email if this cannot be resolved by the first line of support.
• Ensure each individual complaint is properly dealt with, minimising financial and reputational damage.
• Holistically assess customer problems so areas of concern may be identified.
• Determine the best solution to the problem and the information provided by the customer.
• Walk the customer through the problem-solving process.
• Escalate an unresolved problem to the next level of support personnel immediately.
• Follow up on the escalation and ensure resolution.
• Ensure the customer is appropriately informed.
• Escalate when resolution does not occur within the agreed time.
• Manage the incident queue for escalation to the third-line support where necessary, including triage and re-prioritisation.
• Provide quick resolutions to app/system issues, driving stability, efficiency, and effectiveness.
• Maintain application systems that have completed development and are in the operations phase.
• Manage, maintain and support applications and their operating environments.
• Develop and maintain technical support documentation.
• Assess risk and impact of production issues/changes and escalate to the business and Development Teams.

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We are on a quest to find an IT Field Technician that has a passion for fixing computer systems and networks. An “IT artisan” that doesn’t carry any weapons, but is excellent in troubleshooting, maintaining and repairing equipment. We are looking for a lover of all things related to electronics, telecom equipment, network equipment and computers.

The ideal function of this position is to ensure the stability, integrity, and efficient operation of information systems, including but not limited to voice, data, and wireless network services. The successful candidate might be based on site or might be required to travel to branches within our group and document site-specific infrastructure detail. We are not expecting you to be a Schumacher or Hamliton, but you should be able to get from point A to point B.

You Bring:

• Matric required.
• CompTIA Network + required.
• Microsoft Technology Associate (MTA) or Microsoft Technology Associate (MCSA) required.
• At least 3 years’ experience working onsite supporting customers.
• Experience with service level agreements and maintenance.
• Experience in networking and telecoms covering Microsoft applications.

Nice To Have

• Microsoft Systems Engineer (MCSE) advantageous.
• ITIL Foundation certification advantageous.

What You’ll Do:

• Provide service excellence through customer centricity to all customers of the Hollywood Group.
• Set up, maintain or repair computer equipment and related devices.
• Train users to work with new computer hardware or software.
• Document changes, revision and problems.
• Capture time in the ITSM ticketing system  that has been spent on tasks or customer queries correctly.
• Management of ITSM ticketing system aligned with ITIL framework reporting and time management.
• Management of any and all escalations relating to infrastructure.
• Installation, setup, maintaining and training of all relevant systems, hardware, services, networks and software of the Hollywood Group daily.
• Deal with telephone equipment, cabling, all computer equipment and end-user products.
• Network installations and troubleshooting.
• Attend to all service activities (whether on-site or telephonic support) assigned to the technician according to service level agreement timeframes.
• A Field Service Technician is accountable for managing client relations when onsite and for keeping the customer updated on any direct communication or assurances that the Field Service Technician has made to the customer while onsite.
• Provide basic end-user training.
• Responsible for following all company policies and procedures as well as ensuring all Hollywood Group-owned property and equipment is maintained and kept in working order and is always kept safe.
• Troubleshoot and Respond to Multichannel Tickets logged within the required response and resolution Service Level Agreements (SLA).
• Update Ticket entries with clear informative written English, without jargon or the use of acronyms.
• Log all times correctly and accurately in the ticketing system.
• Update and close off all tickets assigned in the ITSM system and adhere to clearly defined Escalation, Matrices and ITSM RACI.
• Manage technician idle time to ensure all tasks are met as agreed upon by IT Manager and customers.
• Compile technical reports and documentation accurately and detailed regarding the customer site. 
• Compile and assist with daily incidents, service requests and change management reporting.
• Feedback to the customer on the status of all unresolved queries.
• Ensure protection of all user’s data in compliance with company policies.
• Constructively participate as a member of the wider IT Department.
• Undertake any other tasks or once-off projects which may be assigned from time-to-time.
• Demonstrate professional skills and a high standard of integrity.

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We Want You:

We are searching for Senior Talent Acquisition Specialists who can see talent before others see it; a candidate with great human potential who does not just find the best employees for each role, but also recognises the best role for each Team Member. In this role, you will source potential candidates from a wide pool of talent - identifying individuals with the required and relevant skills, as well as experience.

The successful applicant will be required to be open-minded, keeping up to date with the latest and most effective recruitment methods when it comes to sourcing and recruiting top tech talent for our organisation. Consistently contributing and leading the development of new or creative recruitment solutions, it goes without saying that you need to be results-orientated and a first-class communicator who thrives in a fast-paced environment.

You Bring:

• HR degree or business-related qualification.
• 5+ years of recruitment experience preferably in the IT industry.
• Knowledge and understanding of technical roles within the Infrastructure and Software industry.
• Proven track record of strategic sourcing solutions and implementation thereof.
• Previous experience seeking talent recruitment and assisting with onboarding processes.
• Interpersonal skills and the ability to communicate professionally.
• Experience in the continual development of talent pipelines and sourcing potential candidates.
• Firm understanding and implementation of recruiting metrics to drive decision-making is strongly preferred.
• Proficient in using company software and databases to connect with and reach out to potential candidates.
• Previous experience developing and executing recruitment marketing and branding strategies.

What You’ll Do:

• Actively source current and potential future talent in the market against BET Software’s talent needs.
• Use Social and Professional Networking sites to identify and source candidates. 
• Network with industry contacts and association memberships to source the best quality candidates. 
• Aid Public Relations in establishing BET Software as a recognisable “Employer of Choice”. 
• Build long-term relationships with past and potential candidates.
• Serve as brand ambassador at various events (career fairs or professional conferences and recruiting events).
• Represent the company internally and externally at events with the goal of networking and relationship-building with potential candidate communities.
• Draft internal and external advertisements for vacancies in conjunction with the Talent and Marketing Manager. 
• Conduct pre-screening interviews against job specs and eliminate unsuitable candidates early in the recruitment process. Collate and present CV’s to the line manager for consideration. 
• Coordinate and facilitate interviews to ensure the best candidates are selected.
• Ensure competency-based interview questions are used as part of the targeted selection process.
• Draft offer letters for candidates after the package is approved.
• Maintain all pertinent applicant and interview data. Ensure that interview notes, guides and reference checks are uploaded onto the HRIS.
• Ensure all candidates receive feedback on their applications. Ensure all candidates who do not meet the requirements are advised by way of rejection letters or emails.
• Ensure agencies receive feedback. 
• Ensure thorough pre-employment checks for new hires and that the necessary paperwork is completed promptly and accurately.
• Ensure a smooth onboarding and integration process for new hires.
• Coordinate and facilitate psychometric assessments as and when required. 
• Provide all necessary and required reports in addition to attending the weekly recruitment reporting meetings.
• Manage respective candidate pools to ensure qualified candidates remain engaged in current or future opportunities.
• Be actively involved in discussions regarding the recruitment brand in the market and participate in recruitment marketing strategy discussions.
• Create and maintain a talent pool pipeline for technical roles and specific core roles within BET Software.
• Build a database of suitable candidates.
• Assist in creating/updating recruitment policies, talent benchmarking, talent assessments and interviewing techniques. 
• Work closely with management on all diversity initiatives involving recruitment to ensure fairness in hiring practices.
• Actively work toward building a diverse and qualified Team to support the organisation.
• Work closely with the Marketing Department to develop creative ways for addressing talent acquisition challenges.
• Proactively seek market intelligence to gain a competitive advantage in attraction, assessment and sourcing methodologies.
• Research talent acquisition trends in the staffing industry.
• Identify and lead the resolution of recruitment challenges.
• Suggest new ideas for improving talent acquisition activities. 
• Lead approved initiatives to ensure the Talent Team places top talent through effective and efficient methods.

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You Bring:

• BSc, BCom and Ndip.
• ISTQB Advanced Certified.
• At least 5 years of QA-related experience.

What You’ll Do

• Apply approaches to achieving effective test coverage.
• Define regression testing strategies.
• Review test basis and extract test requirements.
• Produce test plans and test completion reports
• Execute test cases and log defects.
• Conduct retesting and regression testing.
• Leverage best practices and test design techniques.
• Maintain the regression test pack.
• Contribute to training initiatives and knowledge sharing within the Team.
• Implement ways to leverage test metrics to provide visibility, improve the QA process and lead to improved product quality.
• Leverage test management tools to achieve objectives efficiently and effectively.
• Shape the direction of the Team from a strategic level via test process improvement initiatives, training and mentorship.
• Own career development initiatives from a Team perspective.
• Conduct basic API testing.

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You Bring:

• BSc, BCom and Ndip.
• ISTQB Foundation Certified.
• At least 18 months of QA experience.

What You’ll Do:

• Technical outputs.
• Review test requirements and create relevant test cases to cover them.
• Execute test cases and log defects.
• Conduct retesting and regression testing.
• Produce test plans and test completion reports.
• Leverage best practices and test design techniques.
• Maintain the regression test pack.
• Contribute to training initiatives and knowledge sharing within the Team.
• Contribute to test process improvement initiatives.
• Conduct basic API testing.

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The successful incumbent will carry out user and product research, think strategically and have a commercial focus to drive results and eliminate roadblocks. You must be able to demonstrate deep product expertise using a broad range of Product Management techniques to analyse the market and competitive conditions, perform client and user research and develop strong product visions and roadmaps.

You Bring:

• Relevant degree.
• 5 years’ experience in the software development industry in a complex, high performance software environment.
• Minimum 2 years leadership experience within the software industry.
• 2 years’ experience in the gaming industry preferable.
• Proven track record of results technical and leadership.
• Analysis and budgeting experience.
• Proven results in engaging customers at executive level and senior management levels.
• Effective communication skills.
• The ability to coach and develop others while respecting their individual objectives.
• Influencing others by creating a participative and empowered environment. Create a high-performance environment for Teams. Empower Teams and individuals and drive participation for all Team Members.
• Stress tolerance: Able to handle a high-performing and fast-paced environment. Handle stressful situations calmly and effectively.
• Results orientation: focused on the realisation of objectives and achieving ambitious objectives.
• Understanding of business objectives: seeks to understand the bigger picture of the business objectives. Ability to craft plans to realise the business objectives.
• Understanding of software development methodologies: current understanding of high-performance and scale software delivery and operational methodologies.

What You’ll Do

• Create and execute product, technical and operational strategy, that aligns to product strategy to the delivery roadmap and group taking into consideration products, markets, customers and services.
• Facilitate an understanding of competitor analysis and market research to identify areas of opportunity and risk.
• Align with all other delivery-focused Teams with the aim to consistently achieve measurable objectives and develop a business case for new/innovative product stream/s for strategic development.
• Skilled at being able to translate strategic and tactical plans for execution and implementation at an operational level.
• Actively develops, drives and maintains product analysis (own and competitor) with the goal of improving BET’s existing product positioning.
• Accountable for the reporting and analysis of the relevant performance metrics.
• Institute strategic development so that the Development Team is ahead of business demand.
• Manages direct and indirect reports.
• Create a sense of ownership, with the intent of delivery value to the product and users/customers.
• Guide and manage Teams of Product Specialists, UI/UX designers and Business Analysts. Create cohesion and synergy between Teams to optimise collaborative potential.
• Ensure the Team is appropriately resourced, and members are equipped with the requisite skill required for both current and future projects. Understanding of requirements to be delivered on.
• Identify knowledge, skill or understanding which is required to improve performance and capability and action necessary steps to acquire it.
• Provide mentorship/coaching with the intent to impart knowledge, develop direct report and ensure that this filters throughout Team Members.
• Collaboratively works with Team Members to set performance goals and measures.
• Facilitates change management in appropriate levels due to changing situations and organisational /marketing requirements.