Multiple Jobs at TFG (The Foschini Group)

JOB DESCRIPTION

We are currently seeking a dynamic individual to join our team in selling VAS products (Media & Insurance) at our stores.

Key Responsibilities:

• Being an ambassador for VAS and offering amazing Customer experience. 
• Selling a diverse product range of Insurance, Connect and Media products directly to new and existing customers in-store, ensuring their needs are met with tailored solutions.
• Actively keeping track of sales performance against target. 
• Searching out opportunities for making new sales. 
• Handle objections and concerns from customers to prevent product cancellations, employing persuasive communication skills while upholding the highest standards of integrity and ethics in every interaction.
• Display steadfast integrity and ethical conduct in selling the VAS products and maintaining honesty, transparency, and professionalism in all customer interactions and sales processes.
• Effectively building relationship networks inside and outside the organization. 
• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Adhering to the National Credit Act (NCA) & Protection of Personal Information (POPI) guidelines to ensure fair and responsible lending practices.

Available to work a flexible schedule to meet the business needs

Qualifications and Experience:

• A Grade 12 qualification 
• Proven track record and experience within a sales environment

Working experience in the Insurance / Media industry (advantageous)

Skills: 

• Computer literate in MS Office.
• Good verbal/ written communication skills. 
• Excellent selling skills.
• The ability to work independently. 
• The ability to take initiative. 
• Attention to detail. 
• Ability to work under pressure.
• High positive energy levels.
• Ability to quickly grasp and apply new concepts, including those acquired through online courses.
• Exceptional customer service skills with the ability to build and maintain strong customer relationships.
• Proven track record of meeting and exceeding sales targets in a retail environment.
• Flexibility to adapt to a dynamic and fast-paced retail environment

Behaviours: 

• Adhering to Standards - Ensures quality and compliance in the delivery of their work.
• Continual Improvement - Actively seeks opportunities to continually improve processes.
• Decision Making - Analyses complex situations to ensure effective and timely choices.
• Driving & Persevering.
• Leading Others - Inspires and guides others to achieve collective goals.
• Meeting Customer Expectations - Consistently delivers exceptional customer service.
• Planning & Organising - Uses a structured approach to effectively manage tasks.
• Relating & Networking.

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JOB DESCRIPTION

Who we are is because of our people. We invest in them because they make us better. We value our people, putting our customer’s first, working fast and smart and doing the right thing. TFG is a diverse, multi- faceted retail lifestyle group, woven into the lives of millions. We exist to genuinely be a part of our customer’s lives and we are passionate about inspiring our customers to live their best lives. Our vision is to create the most remarkable omnichannel experiences for our customers.

This role is responsible with day-to-day general accounting processes for the trading and services divisions within TFG. As part of a team of Assistant Accountants, this role will be responsible for the efficient and effective posting of journals, processing, reconciliations, and assisting with all financial month end and year end activities.

This role will be responsible for ensuring deliverables are achieved as per the time and quality standards agreed upon.

Key Responsibilities:

• Process and perform GL activities for all divisions;
• Process journals and journal adjustments for all divisions;
• Perform and complete reconciliations for all divisions;
• Ensure accurate recordkeeping for all accounting activities for audit purposes;
• Prepare and perform trial balances accurately and timeously;
• Work alongside the group accounting and statutory reporting team to ensure all month end and year end        processes are accurate and completed as per the agreed timelines and guidelines, including assisting with monthly finance activities;
• Where required, escalated all requests and queries accurately and timeously to the Manager.

Qualifications and Experience:

• Degree or equivalent certification in Finance/Accounting as preferable 
• 1-3 years of experience working in a transactional environment
• Experience with reconciliation and settlement processing preferred 
• Previous SAP experience and Credit knowledge advantageous 
• Retail/ Financial Services experience advantageous 
• Thorough Knowledge of Accounting procedures and principles   

Skills: 

• Reconciliation and Analysis
• Debt Management
• Accounting and Reporting
• Auditing
• Cash Management
• Financial Risk Management
• Strong business communication skills with an ability to work well in a collaborative environment with senior executives 
• Ability to draft commentary, analyse information to establish key messages, present information both    visually and written 

Behaviours: 

• Demonstrated knowledge of and skill in adaptability, decision making, interpersonal relations, problem solving, teamwork & written communication 
• You need to be flexible as the environment is very dynamic and priorities can change. 
• Adapts effectively to situations that are complex, uncertain, or lack guidelines and clear information
• Interprets and simplifies complex and contradictory information when resolving organisational problems
• Assesses and improves the efficiency, effectiveness, and quality of various work processes
• Effectively adjusts their behaviour, approach, and decision-making based on the situation
• Leverages new technology to enhance productivity, improve problem solving, and support business growth

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Job Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

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Key Responsibilities: 

• Procure and range build appropriate ranges aligned to the strategy with special attention to all trading opportunities.  
• Assess complex situations and implement workable solutions.  
• Have a high degree of organisation and prioritization skills  
• Successfully source and procure a balanced range of merchandise in line with company strategy.  
• Work closely with the planner, through analysis of previous sales patterns, market trends and brand initiatives.  
• Formulate departmental strategies to maximize sales and then timeously source and secure stock to implement strategies.  
• Negotiate effectively to deliver Financial business KPI’S  
• Build and maintain good relationships with employees, suppliers, and key functions in the business.  
• Contribute to growth /profit through innovative ideas  
• Availability to go on buying trips (local and international)  
• Understanding and delivering a clear product strategy aligned with specific store brand strategy   
• Think in terms of the "big picture" as well as consider specifics and detail.  
• Drive product efficiencies and key measures     
• Assess complex situations and implement workable solutions.  
• Communicate effectively at all levels.  
• Team player and be able to foster collaboration across buying and planning functions.  

Qualifications and Experience: 

• Diploma, Graduate Degree, or Post Graduate Degree  
• Have experience as Buyer in apparel (5+ years essential)  
• Experience as a buyer in sleepwear and accessories will be an added advantage 
• Integral understanding of the clothing retail Cycle and Buying Process  
• A good working knowledge of the current computer software packages (knowledge of Excel, Word & E-mail would be preferable).  

Skills:  

• Excellent planning, organisational and interpersonal skills.  
• Uncompromising negotiation skills  
• Good analytical skills  
• Have a solid understanding of Quick Response model 
• Excellent Time management skills  
• Good communication skills  
• Good judgement and problem-solving skills  

Behaviours:  

• Applies market and business insights in order to drive organisational objectives  
• forms, develops and leads a group of individuals toward the achievement of a common team objective 
• Creates an environment that fosters and nurtures a culture of creativity which drives success 
• thinks and plans strategically, focusing on the long-term goals and objectives of the organisation  
• Develops plans and prioritises initiatives that align to the organisational goals and objectives  
• Understands and navigates dynamics created by processes, systems, and people 
• Assesses and improves the efficiency, effectiveness, and quality of various work processes 
• Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment 
• Interprets and simplifies complex and contradictory information when resolving organisational problems 
• High level of EQ and resolution driven  
• High level of tolerance and resilience.  
• Must be able to be decisive and ability to handle pressure.  
• Have a value mind-set, speed & agility, and a can-do mentality   
• Takes accountability and ensures others are held to account on agreed upon performance targets 
• Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results 
• Diplomatic and tactful, while also being assertive  

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Job Responsibilities:  

• The ability to support the store management team to provide outstanding leadership to the store team. 
• Ensures the team executes operational excellence through a customer centric mindset. 
• Generating high levels of motivation and commitment within the store. 
• Allocate time effectively; handle multiple tasks and completing priorities. 
• Provide input and manage merchandise and visual principles 
• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc). 

Qualifications: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:  

• High flexibility and ability to adapt to different customers and situations. 
• A high sense of urgency with demonstrated ability to work independently. 
• High flexibility and ability to adapt to different customers. 
• An outstanding leadership, interpersonal and communication skills. 
• Ability to work a flexible schedule to meet the needs of the business. 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Competencies and behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 

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JOB DESCRIPTION

Tick the boxes below and you might just get a YES from us!

• Aged between 18 to 29 years old
• Matric (Preferable) Grade 10 (Lowest Grade)
• Available and willing to work a fixed term 12-month contract
• Should not have been employed permanently with a single employer continuously for more than 1 year
• Should not be studying full time in the year of employment (April 23– March 24)
• Should not have participated or been registered on the YES programme before
• Accommodation and transportation for the applicants own account (if applicable)

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JOB DESCRIPTION

Are you passionate about our brands and would like to join a leading retailer?

We are looking for high energy and confident team members, who will help create positive energy and excitement around our brand and products. If you have strong selling instinct and enjoy impressing Customers with your keen sense of style and creative eye then this position is for you!

Your key areas of responsibilities will include:

• Being an ambassador for our brand and offering amazing Customer experience.
• Exceed Customer expectations by identifying and providing them with the best possible solutions.
• Actively keeping track of sales performance against target.
• Selling a diverse product range and keeping up to date with the latest trends.
• Searching out opportunities for making new sales.
• Assist with replenishing of stock and visual merchandising to ensure the store is ready for our customers at all times.

Must haves:

• A Matric Certificate. 
• Passionate about retail is a must.
• Sales driven and service focused.
• Possess a strong work ethic and hands-on attitude.
• Demonstrate initiative to deliver results.
• Experience in representing a quality brand
• Ability to thrive under pressure 
• Must be able to work a flexible schedule to meet the needs of the business and will require weekends and evening shifts.

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Responsibilities:  

• Being an ambassador for our brand and offering amazing guest experience. 
• Exceed our guests' expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest trends and technology 
• Searching out opportunities for new business 
• Assist with replenishing of stock and visual merchandising to ensure the store is ready for our guests. 

Qualifications: 

• Grade 12 (Matric) 

Skills: 

• Passionate about people is a must. 
• Target driven and experience focused. 
• Possess a strong work ethic and hands-on attitude. 
• Demonstrate initiative to deliver results. 
• Ability to thrive under pressure.  
• Must be able to work a flexible schedule to meet the needs of the business and will require weekends, public holidays and evening shifts.  
• Ability to work a flexible schedule to meet the needs of the business. 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers. 
• Figure and admin orientated. 
• Management Experience 
• Organised and thorough 
• An excellent leader and business manager 
• Profit and turnover driven 
• Able to manage risk within the store. 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

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Responsibilities:  

• Achievement of all store turnover, new accounts & rewards 
• Providing excellent customer service 
• Stock management 
• Daily stock counts 
• Visual merchandising 
• Execution of administrative tasks 

Qualifications: 

• Beauty related qualification desirable 
• 2-3 years retail experience 
• 1-2 years cosmetics experience 

Skills:  

• Excellent selling skills 
• Strong interest in retail and the cosmetic field in particular 
• The ability to communicate and persuade effectively at all levels 
• Ability to show initiative and be resourceful 
• Ability to source and implement effective solutions in a fast-paced environment 
• Customer Service Delivery 
• Planning & Organising  
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Competencies and behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 

go to method of application »

Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

go to method of application »

Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others