Specialist Sales Associate: VAS – Kimberly - Northern Cape at TFG (The Foschini Group)

JOB DESCRIPTION

We are currently seeking a dynamic individual to join our team in selling VAS products (Media & Insurance) at our stores.

Key Responsibilities:

• Being an ambassador for VAS and offering amazing Customer experience. 
• Selling a diverse product range of Insurance, Connect and Media products directly to new and existing customers in-store, ensuring their needs are met with tailored solutions.
• Actively keeping track of sales performance against target. 
• Searching out opportunities for making new sales. 
• Handle objections and concerns from customers to prevent product cancellations, employing persuasive communication skills while upholding the highest standards of integrity and ethics in every interaction.
• Display steadfast integrity and ethical conduct in selling the VAS products and maintaining honesty, transparency, and professionalism in all customer interactions and sales processes.
• Effectively building relationship networks inside and outside the organization. 
• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Adhering to the National Credit Act (NCA) & Protection of Personal Information (POPI) guidelines to ensure fair and responsible lending practices.

Available to work a flexible schedule to meet the business needs

Qualifications and Experience:

• A Grade 12 qualification 
• Proven track record and experience within a sales environment

Working experience in the Insurance / Media industry (advantageous)

Skills: 

• Computer literate in MS Office.
• Good verbal/ written communication skills. 
• Excellent selling skills.
• The ability to work independently. 
• The ability to take initiative. 
• Attention to detail. 
• Ability to work under pressure.
• High positive energy levels.
• Ability to quickly grasp and apply new concepts, including those acquired through online courses.
• Exceptional customer service skills with the ability to build and maintain strong customer relationships.
• Proven track record of meeting and exceeding sales targets in a retail environment.
• Flexibility to adapt to a dynamic and fast-paced retail environment

Behaviours: 

• Adhering to Standards - Ensures quality and compliance in the delivery of their work.
• Continual Improvement - Actively seeks opportunities to continually improve processes.
• Decision Making - Analyses complex situations to ensure effective and timely choices.
• Driving & Persevering.
• Leading Others - Inspires and guides others to achieve collective goals.
• Meeting Customer Expectations - Consistently delivers exceptional customer service.
• Planning & Organising - Uses a structured approach to effectively manage tasks.
• Relating & Networking.