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Santam Limited is the largest short-term insurer in South Africa, with a market share in excess of 22%, providing short-term insurance products through broker networks and direct sales channels. The company was established in 1918 and offers personal, commercial, and corporate insurance solutions. Santam is a subsidiary of Sanlam Limited and has been listed ...
Who are we?
Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper.
What will you do?
The role is in the first line of defence, meaning within management control.
The role is to support Intermediated Business in applying risk management processes and techniques with the aim of increasing awareness, ownership and management of risks leading to improved business performance.
QUALIFICATIONS AND EXPERIENCE
What will make you successful in this role?
Compliance
Enterprise Risks
Work with Santam’s IB Management and support Enterprise Risk Management (“ERM”), Group Compliance and Business Integrity Teams to ensure overall delivery on the agreed Risk Management priorities for Intermediated Business. Responsibilities include:
– providing input in the Santam Group’s Combined Assurance Framework
– conducting risk assessments where requested by ERM
– assisting business in documenting and maintaining risk registers and Business Continuity Plans
– obtaining a good understanding of the business environment, including strategic and operational goals in order to identify new and emerging risks
– monitoring exposures compared to the risk appetite
– developing a set of actionable and targeted change programmes to best improve management of the risk environment
– providing oversight over premium collecting brokers and contracting to ensure that Santam is not exposed to unnecessary risks or risks exceeding its risk appetite.
– leading the Agency Maintenance Team that is primarily responsible for on-boarding new Brokers/Intermediaries (including vetting of supporting application and onboarding documents.
- Monitoring of license status and other risk management documentation)
Quality Assurance
Lead the Quality Assurance Team that is primarily responsible for
Data Transformation
Manage and support IB’s Information Manager in implementing IB’s and Santam‘s Data Transformation
Strategy (as directed by Santam’s Head: Group Finance and Data Transformation)
Member of IB Management Committee whose primary role is to exercise general oversight responsibility with respect to the operations of the Intermediated Business and to direct the business:
Qualification and Experience
Knowledge and Skills
Personal Attributes
Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
Core Competencies
Turnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Our commitment to transformation
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.
What will you do?
The aim of this new role is to increase the capacity to support and maintain the Guidewire & Thunderhead production and non-production infrastructure and software.
This role will also be responsible for
Managing & supporting complex systems in the cloud.
Driving optimisation of the DevOps environment through the use of automation.
Providing direction to stakeholders impacted by DevOps operations and will also have to be the lead technical expert in various DevOps related domains in order to provide direction, approval and support as required.
Serving as an escalation point for the technical roles in this team and for others who may need this support.
What will make you successful in this role?
Provide direction and guidance to Architects and Technical Specialists on ways to automate and improve the development, release management and production observation processes & procedures. This role will be responsible for the solution that is implemented and will have to sign off any solution developed.
Oversee, manage and optimise the administration of infrastructure deployment, technical support processes, support procedures, deployments & releases, servers, nodes, databases, etc.
Drive adoption of standards that are to be adhered to by software developers and testers to ensure that they follow established processes and works as intended.
This will include co-ordination of the relevant training & certification in relation to the requirements of the roles.
Identify opportunities for efficiency and improvements of hardware and software resource performance (CPU, Memory, Disk I/O, etc.) across all environments and take decisive action where potential business user impact is anticipated or experienced
Team management and leadership
Qualifications
National Diploma / Bachelor’s degree in Computer Science, Statistics, Informatics, Information Systems, Information Technology, Engineering field preferred
Knowledge and Experience
Minimum of 10 years relevant experience within IT.
Minimum of 5 years within a Lead role, managing complex hardware and software environments and teams.
5+ years’ software development experience in Java at a senior level.
Solid experience with Docker, Atlassian Suite, Bamboo
Solid experience in application development, support and release management
Experience in messaging middleware, web services, SOAP, REST, SOA, ESB, SMTP, FTP, secure FTP
Minimum 5 years experience working with and supporting complex systems deployed to cloud i.e. AWS
Skills
Working experience with Linux (RHEL), Java, SQL Database, distributed web applications
Proficient in Solution architecture design and delivery (e.g. TOGAF)
Experience with Docker, Atlassian Suite, Bamboo
5+ years’ IT development experience in Java
Solid experience working with and supporting complex systems deployed to cloud i.e. AWS
Competent in problem solving and troubleshooting at application and networked infrastructure levels
Stakeholder management as it relates to business and technical users at different levels in the organisation
Research and presentation skills
Must be able to work in a team focused highly pressurised and dynamic environment
Investigation and analysis of information
Demonstrated leadership and management capabilities are key
Planning and organisation
Communication of technical guidance and instruction to team members
Ability to write technical instructions in the use of programs and / or program modifications
Ability to accept accountability for actions and decisions
Able to succeed through others
Enterprise Systems Management
Service standards
Project Oversight
IT governance and compliance
Technologies
Core Competencies
About The Company
Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.
Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.
At Santam, we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals, we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.
What will you do?
Niche Finance Shared Services has a position available as a credit controller who will be based in Auckland Park.
The successful candidate will be required to perform a Credit Control Function. This will encompass the collection and follow up of outstanding debtors and allocating of monies received, and other associated activities.
What will make you successful in this role?
Collection of premiums from Intermediaries and clients.
Processing of payment bordereaux.
Receipting, allocating and reconciliation of premiums on Kindle.
Processing refunds.
Optimizing processes.
Implement and maintain accurate financial information
Relationship building
Assisting with queries and providing back-up support where required
Resolving queries on outstanding premium and commission with business partners.
Qualification and Experience
Matric
Minimum 2 years of working experience in a financial environment would be an advantage
Accounting Knowledge
Reconciliation experience
Skills
Attention to detail.
Must have analytical ability and be able to analyse data in order to solve problems and provide appropriate solutions.
Strong client service orientation.
Ability to work under pressure.
Dead-line driven.
Excellent communication skills – all levels.
Must be Computer Literate (MSExcel & MS Word).
Core Competencies
About The Company
Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding, and transforming company, and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.
Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.
At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.
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